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ManageEngine Applications Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (41st), Cloud Monitoring Software (36th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (15th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.7%, up 0.6% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.1% mindshare, up 7.2% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
ManageEngine Applications Manager0.7%
Dynatrace6.6%
Datadog5.5%
Other87.2%
Application Performance Monitoring (APM) and Observability
Event Monitoring Market Share Distribution
ProductMarket Share (%)
SCOM9.1%
ServiceNow IT Operations Management12.8%
OpsRamp10.7%
Other67.4%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"What I like about ManageEngine Applications Manager is the ease of use and ease of deployment."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"I am impressed with the tool's reporting feature which is simple."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"They have great integration with the active directory."
"Being able to make and customize management packs and send out notifications is very valuable."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
 

Cons

"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"I would like the solution to improve the ability to track services."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"One area of improvement is the dashboard should be more readable and available."
"The dashboards in the interface need a lot of work."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The problem is that implementation requires a significant amount of mapping effort."
"It could use some system enhancements, such as better dashboards."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"There could be more integration of SIM in the solution."
"The initial setup should be easier to complete."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
 

Pricing and Cost Advice

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The solution's licensing costs are yearly."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"Its price is good."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing and licensing are fair."
"SCOM's pricing is average."
"Our Enterprise Agreement includes the price."
"The pricing is good, and it's part of their system center suite."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"Our licensing fees are approximately $30 per user, per month."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Government
9%
Manufacturing Company
8%
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
What is your primary use case for ManageEngine Applications Manager?
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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