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ManageEngine Applications Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (43rd), Cloud Monitoring Software (34th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th), Network Monitoring Software (13th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.8%, up 0.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.1% mindshare, up 7.6% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
Dynatrace6.0%
Datadog5.2%
Other88.0%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.1%
ServiceNow IT Operations Management11.8%
OpsRamp9.4%
Other69.7%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"ManageEngine Applications Manager's installation is pretty easy."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The initial setup was straightforward, without complexity."
"I am impressed with the tool's reporting feature which is simple."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"The solution has improved our overrides and the ability to start services if they're stopped."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The stability has been great."
"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."
 

Cons

"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"I would like the solution to improve the ability to track services."
"Lacks an SIEM solution which can be found in other products."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The initial setup should be easier to complete."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"The console feature is very poor, and it would be very good for us if this were improved."
"SCOM needs to improve its usability."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
 

Pricing and Cost Advice

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"Its price is good."
"The solution's licensing costs are yearly."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"We have an EA with Microsoft, and it comes as part of the EA."
"The platform is cost-effective due to our existing Microsoft support."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"SCOM's pricing is average."
"Our Enterprise Agreement includes the price."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"It is the cheapest product available in the market."
"It is more expensive than the competition."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Computer Software Company
8%
Government
7%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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