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ManageEngine Applications Manager vs SCOM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Cloud Monitoring Software (32nd)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (24th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.8%, up 0.6% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.3% mindshare, up 9.0% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
Dynatrace4.8%
Splunk AppDynamics4.6%
Other89.8%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.3%
OpenText AI Operations Management8.3%
BMC TrueSight8.3%
Other74.1%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a very good and long relationship with ManageEngine support guys, and they provide very good support for us."
"The most valuable feature of this solution is its ease of use."
"What I like about ManageEngine Applications Manager is the ease of use and ease of deployment."
"Applications Manager helps businesses ensure their revenue-critical applications meet end user expectations."
"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."
"I am impressed with the tool's reporting feature which is simple."
"Price is the big issue here in Pakistan and they offer a very good price."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"It discovers the components automatically, which is a fantastic thing."
"With Operations Manager, you have extract reporting capabilities and multiple report libraries that you can select from to customize reports to your own granular requirements."
"SCOM has improved our organization by simplifying the monitoring process."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It's a lot more powerful than people realize, and I believe people become dissatisfied with it because of the complicated setup, but once it's up and running, it's pretty amazing at what it can do."
"It's easy to use."
"Being able to make and customize management packs and send out notifications is very valuable."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
 

Cons

"More modem support for SMS feature."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"I would like the solution to improve the ability to track services."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"They can improve the post-processing of the data."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."
"SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure."
"Documentation is poor, but the community makes up for it with good blogs and lots of how-to examples."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"I would like to see better support for monitoring Unix-based systems."
"This product has room for improvement in the way that it is administered."
"The interface is a little bit cumbersome and certain actions could be simplified."
"Areas for improvement in my opinion are the resource footprint of the SCOM infrastructure side, the web console (drop Silverlight please!) and a few of the management packs."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
 

Pricing and Cost Advice

"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"Its price is good."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The solution's licensing costs are yearly."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"Our Enterprise Agreement includes the price."
"SCOM's pricing is average."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"Our licensing fees are approximately $30 per user, per month."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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