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ManageEngine Applications Manager vs SCOM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (49th), Cloud Monitoring Software (33rd)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th), Network Monitoring Software (26th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.8%, up 0.7% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.4% mindshare, down 9.9% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.8%
Splunk AppDynamics5.0%
Dynatrace4.9%
Other89.3%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.4%
BMC TrueSight8.6%
OpenText AI Operations Management8.5%
Other73.5%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."
"The most valuable feature of this solution is its ease of use."
"The features on the dashboard of ManageEngine Application Manager are much better than these other solutions, and I found that those solutions can be quite costly in comparison."
"I used it extensively for a year, and prior to that, I was very comfortable."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"I am impressed with the tool's reporting feature which is simple."
"Price is the big issue here in Pakistan and they offer a very good price."
"If you are a large Microsoft shop then this product excels in monitoring Microsoft services."
"SCOM should be a good choice for fresh IT environments based on Windows servers or switching from open-source monitoring tools."
"The solution is very user-friendly, and it offers upgrade options and update features with a simple click."
"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."
"The most valuable feature of SCOM is real-time alerts."
"The solution primarily drives system information, and I believe it works fine."
"In every case so far we managed to move from a slow reactive type of non-monitoring toward a proactive monitoring for different layers within the organization and real insights into their IT environment from different angles."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
 

Cons

"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"More modem support for SMS feature."
"It can’t be configured to store APM Insight data for more than one month."
"I would like the solution to improve the ability to track services."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"Lacks an SIEM solution which can be found in other products."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"It would be a much better product if Microsoft provided management packs with the product."
"SCOM server needs periodic maintenance to make sure the disk/database has enough space and a lot of alerts across a big environment might come fairly quickly."
"At this point, only monitoring a network device is not good enough."
"The management of the servers could be better."
"Documentation is poor, but the community makes up for it with good blogs and lots of how-to examples."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"GUI performance is the one aspect where I can see that improvement on it will make customers happy."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications."
 

Pricing and Cost Advice

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"It is a cost-effective solution."
"The solution's licensing costs are yearly."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"We have to pay for a license and the price is fine for us."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing is good, and it's part of their system center suite."
"There is a license needed to use this solution and it is paid annually."
"SCOM's pricing is average."
"We have an EA with Microsoft, and it comes as part of the EA."
"It is more expensive than the competition."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
10%
Financial Services Firm
14%
Government
8%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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