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ManageEngine Applications Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (32nd)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (2nd), Network Monitoring Software (14th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.9%, up 0.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.9% mindshare, up 8.5% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.9%
Dynatrace5.3%
Datadog4.6%
Other89.2%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.9%
OpenText AI Operations Management7.9%
ServiceNow IT Operations Management7.7%
Other74.5%
Event Monitoring
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."
"If cost is your consideration and you have a well-rounded system administrator, this is a good product to explore."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"Mature product, strong brand, many customers, Gartner awards Excellent Microsoft server/application monitoring capabilities Fast and consistent UX for system admins Extensive dashboarding capabilities REST API available Excellent technical support, rich user community Designed for on-premise installations"
"It's easy to use."
"Ticket Automation has taken a considerable load from the NOC."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This is a product that does more generally than any of the competing solutions."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"When it comes to monitoring Microsoft servers, it is very useful."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
 

Cons

"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"The inventory of assets needs improvement."
"Technical support can be problematic. They usually support us from India, but because of compliance requirements, that is not an acceptable support solution in Pakistan."
"They can improve the post-processing of the data."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The dashboards in the interface need a lot of work."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"Overall, support is not great but it's not bad."
"The solution should be more user-friendly and offer a better user interface."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Microsoft needs to train more people about how to sell SCOM (and other System Center family products) because there are a lot of emerging technologies that are replacing Microsoft."
"I would like to see them improve their network monitoring."
"If they're looking for real-time, within-the-minute monitoring of servers from a console, then I would say that it falls short there."
"SCOM agents have a heavy footprint. Would like a lighter, more-efficient footprint."
"At this point, only monitoring a network device is not good enough."
 

Pricing and Cost Advice

"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The solution's licensing costs are yearly."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Its price is good."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"We have an EA with Microsoft, and it comes as part of the EA."
"We have to pay for a license and the price is fine for us."
"SCOM's pricing is average."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"It is the cheapest product available in the market."
"The platform is cost-effective due to our existing Microsoft support."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"It is more expensive than the competition."
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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