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ManageEngine Applications Manager vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Application Performance Monitoring (APM) and Observability (43rd), Cloud Monitoring Software (37th)
SCOM
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th), Network Monitoring Software (15th)
 

Mindshare comparison

ManageEngine Applications Manager and SCOM aren’t in the same category and serve different purposes. ManageEngine Applications Manager is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 0.6%, up 0.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 9.5% mindshare, up 8.3% since last year.
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Ossama Arab - PeerSpot reviewer
Anomaly detection maintains the system's health and good for monitoring
The primary use case is for services and incident management.   The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center.  ManageEngine is for incident management and monitoring.  The inventory of assets needs improvement. The asset…
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"ManageEngine Applications Manager's installation is pretty easy."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"I am impressed with the tool's reporting feature which is simple."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"Being able to make and customize management packs and send out notifications is very valuable."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The most valuable feature of SCOM is real-time alerts."
"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."
"We have found the scalability capabilities to be okay."
"We are able to do problem determination on runaway processes."
"It's easy to use."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
 

Cons

"I would like the solution to improve the ability to track services."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"Lacks an SIEM solution which can be found in other products."
"The problem is that implementation requires a significant amount of mapping effort."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"One area of improvement is the dashboard should be more readable and available."
"SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"In a future release, they should add email notification alerts."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"It'll help if they can provide real-time or closer to real-time monitoring."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
 

Pricing and Cost Advice

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The solution's licensing costs are yearly."
"Its price is good."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"We have to pay for a license and the price is fine for us."
"We have an EA with Microsoft, and it comes as part of the EA."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"Our Enterprise Agreement includes the price."
"There is a license needed to use this solution and it is paid annually."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"Our licensing fees are approximately $30 per user, per month."
"We have an enterprise agreement that includes this product as part of it."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
What is your primary use case for ManageEngine Applications Manager?
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Also Known As

Applications Manager
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Dialog Telekom
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