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SCOM pros and cons

Vendor: Microsoft
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

SCOM offers in-depth monitoring and integration with Microsoft Active Directory, making it suitable for Windows-based systems.
SCOM provides real-time alerts and notifications, allowing quick decisions to keep services running efficiently.
SCOM’s auto-remediation and extensibility features support automation and offer limitless customization options.
SCOM integrates with business intelligence and Azure Monitor, enhancing its monitoring capabilities for Azure-hosted servers.
SCOM simplifies setup with straightforward deployment and offers strong scalability features.

CONS

SCOM has weak non-Windows monitoring and lacks reliability in network device monitoring.
On-prem network monitoring and monitoring of Oracle processes, Unix-based systems, and cloud applications are areas for improvement.
Customization of reports and dashboards in SCOM is limited, with challenges in integration with third-party tools.
SCOM's initial setup and configuration are difficult, with significant learning curves and usability issues highlighted by users.
SCOM requires enhancements in application monitoring, stability, performance, real-time monitoring, and better integration with cloud and other operating systems.
 

SCOM Pros review quotes

AK
Assistant Manager at SMS group GmbH
Jun 24, 2025
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
MarcMermuys - PeerSpot reviewer
ICT System Administrator at College of Europe
Nov 12, 2024
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
MF
Network Operations Center at Student Loans Company
Mar 6, 2025
Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Senior Manager - Monitoring & Observability at a financial services firm with 10,001+ employees
Aug 21, 2024
The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack.
Mohamed Tantawy - PeerSpot reviewer
IT Technical Support Deputy General Manager at a financial services firm with 10,001+ employees
Jun 17, 2024
Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds.
Mike Houser - PeerSpot reviewer
It Genst Adm 1 at a government with 10,001+ employees
Apr 29, 2024
The tool helps to monitor Windows servers. It offers alerts from a central location.
Starlen Sass - PeerSpot reviewer
Information Technology Consultant at University of the Witwatersrand
Feb 22, 2024
The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud.
GV
system engineer 2 at a retailer with 10,001+ employees
Apr 5, 2024
The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises.
AJITHH G - PeerSpot reviewer
Solution Engineer at AppSmart
Aug 3, 2022
The monitoring features are the most valuable. We have seen a major benefit from that so far.
RM
Vocational Coordinator at UMMS
Jun 3, 2022
Being able to make and customize management packs and send out notifications is very valuable.
 

SCOM Cons review quotes

AK
Assistant Manager at SMS group GmbH
Jun 24, 2025
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting.
MarcMermuys - PeerSpot reviewer
ICT System Administrator at College of Europe
Nov 12, 2024
SCOM is not as straightforward in terms of user interface or general experience, which could be improved.
MF
Network Operations Center at Student Loans Company
Mar 6, 2025
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Senior Manager - Monitoring & Observability at a financial services firm with 10,001+ employees
Aug 21, 2024
In future releases, I would like to see APM solutions and dashboards like Grafana.
Mohamed Tantawy - PeerSpot reviewer
IT Technical Support Deputy General Manager at a financial services firm with 10,001+ employees
Jun 17, 2024
They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time.
Mike Houser - PeerSpot reviewer
It Genst Adm 1 at a government with 10,001+ employees
Apr 29, 2024
SCOM needs to improve its usability.
Starlen Sass - PeerSpot reviewer
Information Technology Consultant at University of the Witwatersrand
Feb 22, 2024
The solution should have more tools for monitoring the cloud engine versus on-premise.
GV
system engineer 2 at a retailer with 10,001+ employees
Apr 5, 2024
Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial.
AJITHH G - PeerSpot reviewer
Solution Engineer at AppSmart
Aug 3, 2022
There could be more integration of SIM in the solution.
RM
Vocational Coordinator at UMMS
Jun 3, 2022
Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components.