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SCOM pros and cons

Vendor: Microsoft
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

SCOM offers in-depth monitoring and integration with Microsoft Active Directory, making it suitable for Windows-based systems.
SCOM provides real-time alerts and notifications, allowing quick decisions to keep services running efficiently.
SCOM’s auto-remediation and extensibility features support automation and offer limitless customization options.
SCOM integrates with business intelligence and Azure Monitor, enhancing its monitoring capabilities for Azure-hosted servers.
SCOM simplifies setup with straightforward deployment and offers strong scalability features.

CONS

SCOM has weak non-Windows monitoring and lacks reliability in network device monitoring.
On-prem network monitoring and monitoring of Oracle processes, Unix-based systems, and cloud applications are areas for improvement.
Customization of reports and dashboards in SCOM is limited, with challenges in integration with third-party tools.
SCOM's initial setup and configuration are difficult, with significant learning curves and usability issues highlighted by users.
SCOM requires enhancements in application monitoring, stability, performance, real-time monitoring, and better integration with cloud and other operating systems.
 

SCOM Pros review quotes

it_user539793 - PeerSpot reviewer
IT Solutions Architect at a financial services firm with 1,001-5,000 employees
Apr 15, 2017
The product has helped our organization with in-depth monitoring.
it_user617970 - PeerSpot reviewer
Senior System Engineer with 1,001-5,000 employees
Aug 17, 2017
It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not.
PZ
Operating Partner at Thoma Bravo LLC with 51-200 employees
Feb 25, 2018
It can send messages to our ticketing system.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
VR
Head of IT South America at Compass Minerals
May 16, 2019
This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes.
Enginefra677 - PeerSpot reviewer
IT Infrastructure Engineer at a manufacturing company with 5,001-10,000 employees
Jun 11, 2019
This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.
Enginsys677 - PeerSpot reviewer
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
Jun 11, 2019
It takes a lot of the headache out of managing your data centers and software in other places.
EN
Senior IT System Owner and System Management Specialist at MOL Plc
Jun 13, 2019
The most valuable features for us are the monitoring, the health explorer, and the console.
MO
Lead specialist at OKCIUS (Pty) Ltd
Jun 13, 2019
This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.
AB
Monitoring Systems Administrator at a pharma/biotech company with 10,001+ employees
Jun 20, 2019
This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.
MM
IT SEC at a government with 10,001+ employees
Jun 19, 2019
SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.
 

SCOM Cons review quotes

it_user539793 - PeerSpot reviewer
IT Solutions Architect at a financial services firm with 1,001-5,000 employees
Apr 15, 2017
It could use some system enhancements, such as better dashboards.
it_user617970 - PeerSpot reviewer
Senior System Engineer with 1,001-5,000 employees
Aug 17, 2017
Non Windows monitoring is fairly weak. Network device monitoring is not reliable.
PZ
Operating Partner at Thoma Bravo LLC with 51-200 employees
Feb 25, 2018
​I would like to better be able to monitor Oracle processes.​
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
VR
Head of IT South America at Compass Minerals
May 16, 2019
I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on.
Enginefra677 - PeerSpot reviewer
IT Infrastructure Engineer at a manufacturing company with 5,001-10,000 employees
Jun 11, 2019
I would like to see better support for monitoring Unix-based systems.
Enginsys677 - PeerSpot reviewer
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
Jun 11, 2019
On-prem network monitoring is something that could be improved drastically.
EN
Senior IT System Owner and System Management Specialist at MOL Plc
Jun 13, 2019
The console feature is very poor, and it would be very good for us if this were improved.
MO
Lead specialist at OKCIUS (Pty) Ltd
Jun 13, 2019
The end-user components, including the dashboards, the administration console, and the web console, need to be improved.
AB
Monitoring Systems Administrator at a pharma/biotech company with 10,001+ employees
Jun 20, 2019
All of the areas of reporting are very bad and need to be improved.
MM
IT SEC at a government with 10,001+ employees
Jun 19, 2019
Then there is also an issue with capacity and limited space. That is something that needs to be improved.