Splunk Observability Cloud vs WhatsUp Gold comparison

Splunk and Progress Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Splunk is ranked #8 with an average rating of 8.7, while Progress Software is ranked #26 with an average rating of 9.5. Splunk holds a 1.9% mindshare in APM, compared to Progress Software’s 0.5% mindshare. Additionally, 94% of Splunk users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Splunk Observability Cloud

Read 56 Splunk Observability Cloud reviews

3,129 Views
1,456 Comparison Views

94% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

883 Views
447 Comparison Views

85% willing to recommend

Splunk Observability Cloud

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

WhatsUp Gold and Splunk Observability Cloud are competing products in the network monitoring and observability space. Splunk Observability Cloud is considered to have the upper hand due to its advanced features, making it a worthwhile investment.

Features: WhatsUp Gold offers bandwidth analysis, predictive performance monitoring, and server performance monitoring, which help in analyzing network load and potential issues. Splunk Observability Cloud provides real-time analytics, AI-driven insights, and an extensive set of monitoring tools to cater to diverse network and application scenarios.

Room for Improvement: WhatsUp Gold could improve by enhancing advanced analytics capabilities, expanding integration options, and offering more customization features. Splunk Observability Cloud might benefit from simplified user interface enhancements, improved initial deployment process, and reduced complexity in configuration settings for beginners.

Ease of Deployment and Customer Service: WhatsUp Gold is known for its straightforward deployment model and attentive customer service, focusing on ease-of-use during setup. Splunk Observability Cloud offers efficient deployment but may present initial complexity challenges, requiring expert assistance despite robust support.

Pricing and ROI: WhatsUp Gold is seen as a cost-effective solution with competitive initial costs and a satisfactory ROI. Splunk Observability Cloud, though more expensive, justifies its higher price with a greater ROI through advanced capabilities and detailed data insights.

To learn more, read our detailed Splunk Observability Cloud vs. WhatsUp Gold Report (Updated: May 2025).

Buyer's Guide

Splunk Observability Cloud vs. WhatsUp Gold

May 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

8th

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

7th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (8th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

26th

Ranking in Network Monitoring Software

27th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (15th)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 1.9%, up from 0.9% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Lakshmi Padaga

Java Developer at U.S. Bank

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."

"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."

"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."

"It can monitor, get the data, and then report on the data."

"The features are pretty much ready out of the box."

"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."

"Splunk APM helps us to find errors immediately and resolve them."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

More Splunk Observability Cloud pros

"This is a good, stable network monitoring solution for devices."

"Our local support team provides excellent service."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The product is reasonably priced."

"It handles the basics of monitoring."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The most valuable feature is the auto-discovery function."

More WhatsUp Gold pros

Cons

"The solution's machine learning deployment is hard and should be made user-friendly."

"There's no standard use case available where you can see the utilization of the number of use cases I have."

"A wide variety of logging makes log onboarding difficult."

"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

"There are always areas for potential improvement to enhance its functionality and user experience."

"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."

"There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts."

More Splunk Observability Cloud cons

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"Regional product team support is not very good."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"The interface needs some work."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"Importing the maps and being able to customize them could be easier."

More WhatsUp Gold cons

Pricing and Cost Advice

"Splunk Infrastructure Monitoring is an expensive solution."

"The solution's pricing is costly."

"This is an expensive solution."

"The price of Splunk APM is less than some of its competitors."

"The pricing is based on several factors, including the scale of deployment."

"The pricing is reasonable."

"Splunk has been fairly expensive, but it has been predictable."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

More Splunk Observability Cloud pricing and cost advice

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There is a license needed to use WhatsUp Gold."

"This is a well priced solution."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The most valuable feature is the cost compared to other solutions."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

15%

Government

Retailer

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

Observe vs Splunk Observability Cloud

Compared 10% of the time

Sentry vs Splunk Observability Cloud

Compared 9% of the time

SigNoz vs Splunk Observability Cloud

Compared 5% of the time

Dynatrace vs Splunk Observability Cloud

Compared 4% of the time

ThousandEyes vs Splunk Observability Cloud

Compared 4% of the time

More Splunk Observability Cloud Competitors

Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 11% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

Zabbix vs WhatsUp Gold

Compared 7% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Splunk Observability Cloud

June 2025

Download Splunk Observability Cloud product report

Buyer's Guide

WhatsUp Gold

June 2025

Download WhatsUp Gold product report

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

No data available

Overview

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Splunk Observability Cloud vs. WhatsUp Gold

May 2025

Free Report: Splunk Observability Cloud vs. WhatsUp Gold

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