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Splunk Observability Cloud vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
3rd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
107
Ranking in other categories
Container Management (5th), Digital Experience Monitoring (DEM) (2nd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
37th
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
20th
Ranking in Cloud Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Server Monitoring (14th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.6%, up from 1.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.6%
WhatsUp Gold2.1%
Other96.3%
Network Monitoring Software
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is log reporting."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"The solution is stable and reliable."
"Great monitoring of network devices."
"My impression of Splunk Observability Cloud's out-of-the-box dashboards and detectors is that the visualization looks excellent, and the implementation is straightforward."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The alerts are the most valuable feature."
"The most valuable feature in this solution is the log searching."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
"Our local support team provides excellent service."
"The most valuable features are network bandwidth monitoring and monitoring device health."
 

Cons

"Overall, I would rate Splunk Observability Cloud a three out of ten."
"I think Splunk Observability Cloud could be improved by being cheaper."
"There is room for improvement in customer support due to delays and standard feedback responses."
"Primarily, the logs in Splunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Splunk APM can require more effort to understand."
"Splunk Observability Cloud has not yet completely improved our operational performance for our company's resilience as we are just starting out, however, it will help us ultimately to reduce incident time."
"The pricing would be one area for improvement."
"Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened."
"They do not have all the features that I expect right now."
"Importing the maps and being able to customize them could be easier."
"The product is old and not updated."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The interface needs some work."
 

Pricing and Cost Advice

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"The pricing is reasonable."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"Splunk APM is a very cost-efficient solution."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk Infrastructure Monitoring is an expensive solution."
"The most valuable feature is the cost compared to other solutions."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"Pricing is reasonable compared to other products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There is a license needed to use WhatsUp Gold."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise9
Large Enterprise72
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Splunk Observability Cloud vs. WhatsUp Gold and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.