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Splunk Observability Cloud vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
28th
Ranking in Network Monitoring Software
28th
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Server Monitoring (16th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Observability Cloud is 2.0%, up from 0.9% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
"Detectors are a powerful feature."
"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."
"It has been beneficial for our IT infrastructure."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"WhatsUp Gold is very easy to deploy."
"The most valuable feature is the monitoring of resources."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The documentation is very good."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is stable."
 

Cons

"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"The clustering part of indexes can be more refined."
"The UI enhancements could be a way to improve the solution in the future."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"In the next release, I would like to see more integration with other solutions."
"They do not have all the features that I expect right now."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Importing the maps and being able to customize them could be easier."
"The interface needs some work."
"I might like to see a better interface in the future."
"The technical support does not bother to respond."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
 

Pricing and Cost Advice

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It appears to be expensive compared to competitors."
"Splunk APM is expensive."
"The pricing is based on several factors, including the scale of deployment."
"Splunk can be expensive, as its licensing is based on the daily data ingestion volume."
"Splunk Observability Cloud is expensive."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
"The pricing can be on the expensive side when considering competing products."
"There is a license needed to use WhatsUp Gold."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Splunk Observability Cloud vs. WhatsUp Gold and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.