Splunk Observability Cloud vs WhatsUp Gold comparison

Splunk and Progress Software are both solutions in the Network Monitoring Software category. Splunk is ranked #7 with an average rating of 8.3, while Progress Software is ranked #23 with an average rating of 8.0. Splunk holds a 1.3% mindshare in NMS, compared to Progress Software’s 2.3% mindshare. Additionally, 95% of Splunk users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Splunk Observability Cloud

Read 86 Splunk Observability Cloud reviews

14,270 Views
4,709 Comparison Views

95% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

10,003 Views
5,802 Comparison Views

85% willing to recommend

Splunk Observability Cloud

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

WhatsUp Gold and Splunk Observability Cloud are competitive network monitoring and observability solutions. Splunk Observability Cloud is considered superior due to its advanced features and perceived value for money.

Features: WhatsUp Gold delivers comprehensive network monitoring with server performance monitoring, intuitive topology mapping, and device discovery. Splunk Observability Cloud offers extensive metrics collection, real-time analytics, and advanced alerting capabilities.

Room for Improvement: WhatsUp Gold could enhance its advanced integration, simplify alerting system usage, and improve the auto-discovery function. Splunk Observability Cloud's setup complexity, lack of specific guide maps, and cost consideration for small enterprises are areas for improvement.

Ease of Deployment and Customer Service: WhatsUp Gold is praised for its straightforward deployment and responsive customer support. Splunk Observability Cloud offers robust cloud-based solutions with detailed documentation and reliable customer service, though it has a more complex setup.

Pricing and ROI: WhatsUp Gold is recognized for lower initial setup costs and favorable ROI metrics, appealing to smaller enterprises. Splunk Observability Cloud requires a higher investment but offers high-end capabilities, providing long-term value for larger organizations.

To learn more, read our detailed Splunk Observability Cloud vs. WhatsUp Gold Report (Updated: April 2026).

Buyer's Guide

Splunk Observability Cloud vs. WhatsUp Gold

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk Observability Cloud

Ranking in Application Performance Monitoring (APM) and Observability

7th

Ranking in Network Monitoring Software

7th

Ranking in IT Infrastructure Monitoring

7th

Ranking in Cloud Monitoring Software

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Container Management (5th), Digital Experience Monitoring (DEM) (2nd)

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

30th

Ranking in Network Monitoring Software

23rd

Ranking in IT Infrastructure Monitoring

18th

Ranking in Cloud Monitoring Software

22nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Server Monitoring (15th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.3%, up from 0.7% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Splunk Observability Cloud	1.3%
WhatsUp Gold	2.3%
Other	96.4%

Network Monitoring Software

Featured Reviews

Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is very stable."

"The best features in Splunk Observability Cloud are the metrics; I can see any logs or anything related to the server or services we want to monitor, and the metrics are a good function."

"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."

"The most valuable feature in this solution is the log searching."

"Splunk Observability Cloud has helped improve my operational performance; previously, we used Elastic for similar purposes, and this has allowed us much more visibility into what we're working on with usable dashboards and metrics, which has been awesome."

"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."

"The alerts are the most valuable feature."

"The features are pretty much ready out of the box."

More Splunk Observability Cloud pros

"The user interface is good enough."

"The new version has a lot of improved features."

"The user interface is good enough."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The product is reasonably priced."

"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"Our local support team provides excellent service."

More WhatsUp Gold pros

Cons

"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."

"I would say that it is quite helpful, but for different kinds of applications, it could be improved because sometimes it might provide a cloud judgment of the root cause analysis."

"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."

"The main improvement I would suggest for Splunk Observability Cloud would be offering the ability to implement custom apps, specifically allowing Python scripts that Splunk Cloud could host."

"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."

"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."

"In terms of pricing, I have one issue with Splunk Observability Cloud; in a large-scale organization, it does not have features such as cost optimization or budgeting for observability spend."

"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."

More Splunk Observability Cloud cons

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."

"Regional product team support is not very good."

"We can never achieve or get a good picture of the network topology."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"WhatsUp Gold should work on real-time monitoring and configuration management."

More WhatsUp Gold cons

Pricing and Cost Advice

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"It is expensive."

"Splunk Infrastructure Monitoring is an expensive solution."

"This is an expensive solution."

"The price of Splunk APM is less than some of its competitors."

"The pricing is based on several factors, including the scale of deployment."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"Splunk Observability Cloud is expensive."

More Splunk Observability Cloud pricing and cost advice

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"The price of WhatsUp Gold is good."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

"The pricing can be on the expensive side when considering competing products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Retailer

Financial Services Firm

12%

Manufacturing Company

11%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	10
Large Enterprise	53

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...

See all answers

What is your primary use case for SignalFx?

The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Avantra vs Splunk Observability Cloud

Compared 3% of the time

Kentik vs Splunk Observability Cloud

Compared 2% of the time

Datadog vs Splunk Observability Cloud

Compared 2% of the time

VMware Aria Operations for Applications vs Splunk Observability Cloud

Compared 2% of the time

SolarWinds NPM vs Splunk Observability Cloud

Compared 1% of the time

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LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Splunk Observability Cloud

April 2026

Download Splunk Observability Cloud product report

Buyer's Guide

WhatsUp Gold

April 2026

Download WhatsUp Gold product report

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

No data available

Overview

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Splunk Observability Cloud vs. WhatsUp Gold

April 2026

Free Report: Splunk Observability Cloud vs. WhatsUp Gold

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