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Splunk Observability Cloud vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
5th
Ranking in Network Monitoring Software
7th
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Container Management (5th), Digital Experience Monitoring (DEM) (3rd)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
34th
Ranking in Network Monitoring Software
21st
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.5%, up from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.5%
WhatsUp Gold2.1%
Other96.4%
Network Monitoring Software
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."
"It's a very easy-to-use solution."
"The feature I appreciate the most about Splunk Observability Cloud is Synthetic Monitoring."
"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."
"It's starting to help reduce our Mean Time to Detect (MTDD) because the visibility we gain is unprecedented, allowing us insight into applications that we've never had before."
"Splunk Observability Cloud has enhanced our operational performance and our company's resilience, ultimately contributing to improved customer satisfaction."
"The most valuable feature is dashboard creation."
"It handles the basics of monitoring."
"WhatsUp Gold is very easy to deploy."
"The user interface is good enough."
"The installation and configuration process are easy."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"Our local support team provides excellent service."
"This product has aided us in procurement and is overall a well-priced solution."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
 

Cons

"Price is always one of the factors; it's a little costlier when compared."
"The monitoring of workloads when using SignalFx could be improved."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"Technical support is good but could be improved, particularly concerning the time taken for ticket resolution."
"There's no standard use case available where you can see the utilization of the number of use cases I have."
"The UI enhancements could be a way to improve the solution in the future."
"The only strain point we've encountered with Splunk Observability Cloud is that the search times can be lengthy for some things. We have a large environment, so that's expected."
"The cost needs to be re-examined. It's extremely expensive to run."
"The technical support does not bother to respond."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"There is a very big gap in the support."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
 

Pricing and Cost Advice

"The pricing is based on several factors, including the scale of deployment."
"The pricing is reasonable."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk APM is a very cost-efficient solution."
"This is an expensive solution."
"Splunk Observability Cloud is expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"Splunk APM is expensive."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"I'm not sure, but it's expensive. We don't pay any additional fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise9
Large Enterprise56
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Splunk Observability Cloud vs. WhatsUp Gold and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.