The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are.
Splunk Observability Cloud enhances log data collection and integration with tools like ServiceNow, though it requires improved compatibility with other solutions. It supports efficient data gathering, monitoring, and custom dashboard creation. Despite user appreciation for its SaaS nature and integration capabilities, the complex configuration, lack of user-friendly documentation, high pricing, incomplete data collection, and search functionality challenges hinder its perceived value.
