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Datadog vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
3rd
Ranking in Log Management
4th
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Container Monitoring (3rd), AIOps (2nd), Cloud Security Posture Management (CSPM) (8th), AI Observability (1st)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
44th
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Log Management
41st
Ranking in Cloud Monitoring Software
27th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Server Monitoring (18th), Configuration Management (22nd), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.1%, down from 2.9% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Datadog2.1%
WhatsUp Gold2.0%
Other95.9%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datadog helps us detect issues early on and helps in troubleshooting."
"Datadog's visibility and debugging features help me day-to-day; specifically, we had an application that was throwing a bunch of errors causing an issue in our production database, and using Datadog, we were able to immediately isolate the error and plan around it."
"Knowing the entry point helps us choose which part of the program should be improved next, and it also helps us with collecting important data about the overall usage of each module within our application."
"Datadog is providing efficiency in the products we develop for the wireless device engineering department."
"The intuitive user interface has been one of the most valuable features for us."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"This product has aided us in procurement and is overall a well-priced solution."
"The installation and configuration process are easy."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The most valuable feature is the auto-discovery function."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
 

Cons

"Datadog isn't as mature as some of the established players like Dynatrace or Splunk. It's a new product, so they are constantly releasing new features, and I don't have much to complain about."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"The cost is high and this can be justified if the scale of the environment is big. Datadog needs to provide better pricing for large customers."
"We need a lot of modules since we collect all data logs from all operating systems."
"We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"We can never achieve or get a good picture of the network topology."
"Regional product team support is not very good."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
 

Pricing and Cost Advice

"Pricing seemed easy until the bill came in and some things were not accounted for."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"Licensing is based on the retention period of logs and metrics."
"The solution's pricing depends on project volume."
"The cost is high and this can be justified if the scale of the environment is big."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Datadog vs. WhatsUp Gold and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.