I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.
Centreon offers numerous benefits, like cost-effective plug-ins, centralized device management, and scalable monitoring without extra fees. It includes efficient reporting for issue resolution and remote server functionality for consistent network visibility. However, challenges exist such as ineffective alert notifications, complicated initial setup, limited technical support, and scalability issues capped at 10,000 services per poller. Release management problems also arise, requiring frequent minor upgrades post-major updates.