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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Centreon's scalability allows monitoring of unlimited devices with additional polling servers without added costs.
Centreon provides valuable features like reporting, event logs, and email alert notifications for efficient monitoring.
Centreon supports preventative maintenance and cost-efficient monitoring, helping avoid system downtime.
Centreon's dashboards and customizable reports enhance network visibility and monitoring capabilities.
Centreon offers flexibility and customization to adapt to various user or business needs.

CONS

Centreon technical support is limited to Central European business hours, lacking a 24/7 hotline for critical issues.
Release management and quality of testing are areas needing improvement due to issues arising with each major upgrade.
Centreon lacks a discovery solution and dynamic thresholding and has difficulties with service monitoring in cloud environments.
API improvements are needed, especially for disabling monitoring of specific servers through API calls.
Security could be improved by leveraging AI to address industry trends.
 

Centreon Pros review quotes

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
May 7, 2025
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
AT
System Administrator at a manufacturing company with 10,001+ employees
Apr 28, 2025
Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings.
TC
Network Engineer at a manufacturing company with 10,001+ employees
Apr 28, 2025
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Simon KONAN - PeerSpot reviewer
Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI
Aug 20, 2024
The most valuable feature of the solution is that most of its plug-ins are free.
Caulson Chua - PeerSpot reviewer
Technical Services Manager at ATS
Jun 9, 2023
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime.
reviewer2000553 - PeerSpot reviewer
Express Manager at a transportation company with 10,001+ employees
Oct 24, 2022
Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause.
Leandro Pereira Rodrigues - PeerSpot reviewer
Analista de TI at RNP - Rede Nacional de Ensino e Pesquisa NREN/Brazil
May 8, 2023
Centreon's most valuable feature is Opsgenie.
reviewer1692321 - PeerSpot reviewer
DevOps Engineer at a computer software company with 501-1,000 employees
Jul 5, 2022
The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities.
VB
System engineer at a financial services firm with 51-200 employees
Jun 20, 2022
For servers and for applications, it was very, very efficient.
FQ
Network Engineer at a computer software company with 10,001+ employees
Dec 14, 2021
The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.
 

Centreon Cons review quotes

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
May 7, 2025
Sometimes, Centreon does not show the status of services as updated, which should be addressed.
AT
System Administrator at a manufacturing company with 10,001+ employees
Apr 28, 2025
Response times can be slow, often leaving us to resolve basic issues in-house.
TC
Network Engineer at a manufacturing company with 10,001+ employees
Apr 28, 2025
There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
Simon KONAN - PeerSpot reviewer
Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI
Aug 20, 2024
The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram.
Caulson Chua - PeerSpot reviewer
Technical Services Manager at ATS
Jun 9, 2023
I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry.
reviewer2000553 - PeerSpot reviewer
Express Manager at a transportation company with 10,001+ employees
Oct 24, 2022
Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices.
Leandro Pereira Rodrigues - PeerSpot reviewer
Analista de TI at RNP - Rede Nacional de Ensino e Pesquisa NREN/Brazil
May 8, 2023
The reporting has room for improvement.
reviewer1692321 - PeerSpot reviewer
DevOps Engineer at a computer software company with 501-1,000 employees
Jul 5, 2022
Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes.
VB
System engineer at a financial services firm with 51-200 employees
Jun 20, 2022
The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report.
FQ
Network Engineer at a computer software company with 10,001+ employees
Dec 14, 2021
I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.