Centreon vs SCOM comparison

Centreon and Microsoft are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.3, while Microsoft is ranked #14 with an average rating of 8.0. Centreon holds a 1.4% mindshare in NMS, compared to Microsoft’s 1.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 86% of Microsoft users who would recommend it.

Centreon

Read 31 Centreon reviews

7,170 Views
5,879 Comparison Views

93% willing to recommend

SCOM

Read 83 SCOM reviews

8,966 Views
6,007 Comparison Views

86% willing to recommend

Centreon

SCOM

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Executive SummaryUpdated on Oct 10, 2024

SCOM and Centreon compete in the IT infrastructure monitoring category. SCOM seems to have the upper hand in environments heavily invested in Microsoft ecosystems due to its integration capabilities, while Centreon stands out in flexibility and visualization for broader use cases.

Features: SCOM provides comprehensive monitoring for Microsoft ecosystems, excellent application performance monitoring, and extensive management packs. Centreon offers open-source flexibility, customizable dashboards, and effective reporting capabilities.

Room for Improvement: SCOM could improve its complex setup, management pack dependency, and dashboards. It faces challenges with monitoring non-Microsoft applications and excessive alerts. Centreon requires enhanced API functionality, better cloud monitoring, and improved stability during upgrades.

Ease of Deployment and Customer Service: SCOM is used primarily in on-premises settings with hybrid cloud support to a degree and offers strong customer support, particularly for those with Premier agreements. Centreon also operates mainly on-premises with easier deployment due to its open-source nature and offers effective technical support, though response times vary.

Pricing and ROI: SCOM is often part of Microsoft enterprise agreements, providing cost benefits for Microsoft users but involving licensing complexities. Centreon, as open-source, is cost-effective for basic monitoring needs but features enterprise versions with additional costs. Both products offer distinct pricing models based on deployment scale and features needed.

To learn more, read our detailed Centreon vs. SCOM Report (Updated: April 2026).

Buyer's Guide

Centreon vs. SCOM

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

Sentiment score

6.4

SCOM users experience varied ROI, with advantages in monitoring and management offset by potential licensing costs and latency issues.

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

No quotes available

For more quotes and insights, download the SCOM report

Customer Service

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

Sentiment score

6.8

Microsoft customer service is generally viewed positively, with efficient assistance and experienced staff, despite occasional consistency issues.

We do not have direct access to Centreon's technical support.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

They often treat issues in isolation, not considering how one problem might relate to another.

Mark Folan

Network Operations Center at Student Loans Company

When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.

Akshita Kukreja

Assistant Manager at SMS group GmbH

For more quotes and insights, download the SCOM report

Scalability Issues

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

Sentiment score

6.9

SCOM offers scalable management, efficient load balancing, and high availability but faces challenges with non-Microsoft integration and diverse device monitoring.

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.

Akshita Kukreja

Assistant Manager at SMS group GmbH

For more quotes and insights, download the SCOM report

Stability Issues

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

Sentiment score

7.1

SCOM's stability has improved significantly, especially in newer versions like 2019, with proper configuration and resource allocation.

Centreon is a much more straightforward and stable tool compared to Icinga.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.

Akshita Kukreja

Assistant Manager at SMS group GmbH

SCOM is a bit unstable lately, primarily due to a lack of resources.

Mark Folan

Network Operations Center at Student Loans Company

For more quotes and insights, download the SCOM report

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

SCOM needs better dashboards, lower licensing costs, easier integration, improved reporting, enhanced support, and efficient alert management.

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.

MarcMermuys

ICT System Administrator at College of Europe

SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.

Mark Folan

Network Operations Center at Student Loans Company

It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.

Akshita Kukreja

Assistant Manager at SMS group GmbH

For more quotes and insights, download the SCOM report

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

SCOM pricing varies with agreements, often part of cost-effective Microsoft packages, though licensing can be complex initially.

Centreon's pricing is not very expensive.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

No quotes available

For more quotes and insights, download the SCOM report

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

SCOM efficiently monitors Microsoft environments with integration, customizable dashboards, real-time reporting, and automated alerts for proactive management.

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Centreon allows us to monitor all of our devices on one platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.

Mark Folan

Network Operations Center at Student Loans Company

The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.

Akshita Kukreja

Assistant Manager at SMS group GmbH

SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.

MarcMermuys

ICT System Administrator at College of Europe

For more quotes and insights, download the SCOM report

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (29th), Cloud Monitoring Software (18th)

SCOM

Ranking in Network Monitoring Software

14th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (3rd)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.4%, down from 2.5% compared to the previous year. The mindshare of SCOM is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SCOM	1.5%
Centreon	1.4%
Other	97.1%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Akshita Kukreja

Assistant Manager at SMS group GmbH

Have integrated effective monitoring and seamless alerting with improved visualization capabilities

The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

Government

Financial Services Firm

14%

Government

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	22
Large Enterprise	54

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What do you like most about SCOM?

The tool helps to monitor Windows servers. It offers alerts from a central location.

See all answers

What is your experience regarding pricing and costs for SCOM?

I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.

See all answers

What needs improvement with SCOM?

We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...

See all answers

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Product Reports

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Buyer's Guide

SCOM

April 2026

Download SCOM product report

Also Known As

No data available

System Center Operations Manager, SCOM 2012

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

SCOM monitors Microsoft environments with a focus on Windows servers and applications such as SQL, Exchange, and SharePoint. It offers integration with Active Directory and Azure, along with customizable dashboards, management packs, and robust alert mechanisms, aiding efficient management and control.

SCOM provides a comprehensive monitoring solution for Microsoft technologies, helping organizations track performance and availability of applications, services, and infrastructure. It integrates with Active Directory and Azure, offering capabilities for monitoring Windows and Linux environments. Extensive management packs, customizable dashboards, and automated alerts offer a refined monitoring experience. Users benefit from detailed performance data, network monitoring, and auto-discovery features, enhancing operational insights and server management efficiency.

What are key features of SCOM?

Microsoft Environment Monitoring: Specialized for Windows servers and applications such as SQL, Exchange, and SharePoint.
Integration Capabilities: Seamless integration with Active Directory and Azure for streamlined operations.
Customizable Dashboards: Tailor visual data displays to enhance monitoring and decision-making.
Extensive Management Packs: Broad range of management packs for enhanced resource and application control.
Robust Alert Mechanisms: Comprehensive alerting to maintain service stability and address potential issues promptly.

What benefits should users seek in reviews?

Operational Efficiency: Enhanced management of server applications and infrastructure.
Comprehensive Monitoring: Detailed insights into performance and service availability.
Proactive Issue Notification: Timely alerts for quick issue resolution.
Improved Control: More efficient server management through automation and visibility.

In technology sectors, SCOM is widely implemented for its ability to monitor server applications and infrastructure components. Healthcare and finance utilize its monitoring and alert systems for compliance and uptime. Enterprises integrate SCOM for managing complex systems like Exchange, SharePoint, and Active Directory, enabling comprehensive analytics and reporting.

Microsoft

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Dialog Telekom

Buyer's Guide

Centreon vs. SCOM

April 2026

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