Centreon vs LogicMonitor comparison

Centreon and LogicMonitor are both solutions in the IT Infrastructure Monitoring category. Centreon is ranked #28 with an average rating of 7.3, while LogicMonitor is ranked #8 with an average rating of 8.6. Centreon holds a 1.7% mindshare in IM, compared to LogicMonitor’s 2.8% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of LogicMonitor users who would recommend it.

Centreon

Read 31 Centreon reviews

7,693 Views
5,616 Comparison Views

93% willing to recommend

LogicMonitor

Read 46 LogicMonitor reviews

12,038 Views
6,501 Comparison Views

100% willing to recommend

Centreon

LogicMonitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centreon and LogicMonitor both compete in the IT infrastructure monitoring space. Based on the data comparisons, LogicMonitor seems to have the upper hand in cloud deployment flexibility and smart alerting features.

Features: Centreon provides a comprehensive monitoring approach, consolidating devices onto a single customizable and scalable platform with active monitoring and report generation capabilities. LogicMonitor offers proactive SNMP monitoring, topology-based architecture, AI-enhanced alerts, and extensive customization options, supporting predictive analytics and smart alerting.

Room for Improvement: Centreon faces limitations in downtime settings for multiple devices, cloud monitoring capabilities, and trendline creation. Improvements in mobile app features and integration capabilities are desired. LogicMonitor could improve customization options, APM functionality, and support for cloud and container monitoring. Reducing false alerts and enhancing dashboard functionalities are additional needs.

Ease of Deployment and Customer Service: Centreon is commonly deployed on-premises and has mixed reviews on technical support, with some users seeking 24/7 support and cost concerns. LogicMonitor is noted for robust technical support and cloud deployment flexibility, though feedback indicates room to improve the user interface and setup experiences.

Pricing and ROI: Centreon is seen as cost-effective for organizations with lower device counts, offering good ROI by reducing operational costs. Licensing challenges can arise when scaling. LogicMonitor's pricing is premium but justifiable for its features, particularly for large environments. Customers find value despite initial costs and licensing complexities. Both solutions provide significant ROI through time savings and operational improvements.

To learn more, read our detailed Centreon vs. LogicMonitor Report (Updated: June 2026).

Buyer's Guide

Centreon vs. LogicMonitor

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

Sentiment score

6.1

LogicMonitor boosts ROI by reducing downtime, improving network visibility, cutting costs, and enhancing resource management and efficiency.

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.

Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Because of LogicMonitor, we have reduced our EC2 infrastructure significantly, which has helped us reduce costs by 20%.

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Downtime on each network asset has been reduced, and there is now better visibility for the operations team to manage 24/7 support.

Sanchit Makkar

Soc For Ddi at a tech consulting company with 1,001-5,000 employees

For more quotes and insights, download the LogicMonitor report

Customer Service

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

Sentiment score

7.1

LogicMonitor's support is praised for responsiveness and expertise, though some users seek improved response times and interaction methods.

We do not have direct access to Centreon's technical support.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

Within one day, I received a script, and LogicMonitor was able to provide the firewall configuration in LogicMonitor on the same day I submitted the request.

RobertVergeer

Network Administrator at i-level automatisering

We have quick assistance where they go into the server, look for the issue, and if they find anything, they report to us immediately and within 10 to 15 minutes it is resolved.

Swathi Santhanam

Infrastructure Monitoring Engineer at Infosys

Customer support is on point and very well trained.

Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

For more quotes and insights, download the LogicMonitor report

Scalability Issues

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

Sentiment score

7.3

LogicMonitor offers scalable, efficient management and cloud integration, ensuring consistent performance and easy onboarding for growing infrastructures.

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.

Max Anderson

Sr. Systems Engineer at a financial services firm with 201-500 employees

LogicMonitor's scalability absolutely meets our organization's growth needs.

John Knopick

Observability Engineer at Universal Music Group

LogicMonitor is pretty good at scaling things when it comes to monitoring AWS infrastructure because I can see that it scales very well for us.

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

For more quotes and insights, download the LogicMonitor report

Stability Issues

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

Sentiment score

8.2

Users praise LogicMonitor for its stability, reliability, strong uptime, and quick resolution of rare, minor issues.

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

Centreon is a much more straightforward and stable tool compared to Icinga.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

The platform is reliable, alerts are consistent, and once collectors and integrations are in place, monitoring runs smoothly with minimal disruption.

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

It is very stable. I have never seen LogicMonitor itself go down.

Max Anderson

Sr. Systems Engineer at a financial services firm with 201-500 employees

Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.

John Knopick

Observability Engineer at Universal Music Group

For more quotes and insights, download the LogicMonitor report

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

LogicMonitor needs improved reporting, customization, user interface, alert management, dashboards, customer support, pricing, and expanded functionalities.

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story.

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

For example, when we monitor a particular device with a temperature issue or high-temperature problem, sometimes I observe that in real time when I log into the device, the temperature shows something that does not accurately match what is displayed on the LogicMonitor platform.

Arnab Mondal

Network Operations Center Engineer at a tech services company with 501-1,000 employees

I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.

Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

For more quotes and insights, download the LogicMonitor report

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

LogicMonitor offers competitive pricing with flexibility and features, though costly for large-scale deployments, challenging smaller organizations.

Centreon's pricing is not very expensive.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

For small businesses that want to utilize LogicMonitor and are just starting out with limited customers, a pricing model targeted to this segment would be beneficial, perhaps at three or two dollars per device per month.

Ankar Aung

Network Security Engineer at a consultancy with 10,001+ employees

The pricing model is subscription-based.

reviewer2832981

Cloud Administrator at a tech vendor with 10,001+ employees

My experience with pricing, setup cost, and licensing was all feasible; it wasn't that expensive.

NishantKumar2

Salesforce Marketing Cloud Developer at Persistent Systems

For more quotes and insights, download the LogicMonitor report

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

LogicMonitor excels in agentless monitoring, real-time alerts, scalability, and integration, making it ideal for large enterprises managing infrastructure.

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Centreon allows us to monitor all of our devices on one platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.

Maxwell Miya

IT Infrastructure Engineer at Ethical Trade SErvices Africa

Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.

John Knopick

Observability Engineer at Universal Music Group

When talking about the statistics, it has helped us reduce downtime to about 40 to 50% because without LogicMonitor, we used to know about the downtime only when the application was actually down.

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

For more quotes and insights, download the LogicMonitor report

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

26th

Ranking in IT Infrastructure Monitoring

28th

Ranking in Cloud Monitoring Software

19th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

8th

Ranking in Cloud Monitoring Software

6th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Container Monitoring (4th), AIOps (6th)

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 1.7%, down from 2.9% compared to the previous year. The mindshare of LogicMonitor is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	2.8%
Centreon	1.7%
Other	95.5%

IT Infrastructure Monitoring

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Construction Company

10%

Financial Services Firm

Comms Service Provider

Manufacturing Company

12%

Financial Services Firm

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	12
Large Enterprise	27

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

I do not manage the pricing, setup cost, and licensing for LogicMonitor.

See all answers

What needs improvement with LogicMonitor?

LogicMonitor tends to continuously ping the servers and the environment, which can create a lot of false alerts. Another thing is that it is not very good for application monitoring.LogicMonitor ca...

See all answers

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Product Reports

Buyer's Guide

Centreon

June 2026

Download Centreon product report

Buyer's Guide

LogicMonitor

June 2026

Download LogicMonitor product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Buyer's Guide

Centreon vs. LogicMonitor

June 2026

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