

Microsoft Intune and Microsoft Enterprise Mobility + Security (EMS) compete in the device management and security sector. Microsoft EMS appears to have the upper hand due to its comprehensive suite of security tools and broader platform integration.
Features: Microsoft Intune offers seamless integration within the Microsoft ecosystem, especially with Office 365, providing comprehensive endpoint management. It excels in mobile device management, policy enforcement, and remote access control. Microsoft EMS goes a step further by incorporating Azure Active Directory and offering identity protection, information protection, and threat analytics, delivering a robust security infrastructure suitable for various platforms.
Room for Improvement: Microsoft Intune could enhance its offerings by improving its reporting functionality, expanding non-Microsoft device support, and streamlining real-time sync processes. Microsoft EMS could benefit from simplifying its licensing model, making navigation of its extensive features more user-friendly. Both solutions could improve integration with non-Microsoft platforms and user experience to encourage wider adoption.
Ease of Deployment and Customer Service: Both Microsoft Intune and Microsoft EMS are primarily deployed via the cloud, offering flexible and scalable deployment. While Microsoft Intune is praised for its seamless integration with Microsoft products, there are mixed reviews regarding customer service, with some users experiencing delays. Microsoft EMS generally receives positive feedback for its support, particularly from those using broader Microsoft services, though inconsistencies may arise due to the depth of the portfolio.
Pricing and ROI: Microsoft Intune is considered cost-effective, especially when bundled with Microsoft Office 365 packages, providing significant value for those within the Microsoft ecosystem. In contrast, Microsoft EMS is perceived as a higher-cost investment due to its expansive feature set but offers significant ROI through its extensive security tools, appealing to larger organizations with diverse management needs.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 27.5% |
| Microsoft Enterprise Mobility + Security | 1.3% |
| Other | 71.2% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 124 |
| Midsize Enterprise | 53 |
| Large Enterprise | 168 |
Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
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