

Microsoft Intune and Microsoft Enterprise Mobility + Security (EMS) compete in the device management and security sector. Microsoft EMS appears to have the upper hand due to its comprehensive suite of security tools and broader platform integration.
Features: Microsoft Intune offers seamless integration within the Microsoft ecosystem, especially with Office 365, providing comprehensive endpoint management. It excels in mobile device management, policy enforcement, and remote access control. Microsoft EMS goes a step further by incorporating Azure Active Directory and offering identity protection, information protection, and threat analytics, delivering a robust security infrastructure suitable for various platforms.
Room for Improvement: Microsoft Intune could enhance its offerings by improving its reporting functionality, expanding non-Microsoft device support, and streamlining real-time sync processes. Microsoft EMS could benefit from simplifying its licensing model, making navigation of its extensive features more user-friendly. Both solutions could improve integration with non-Microsoft platforms and user experience to encourage wider adoption.
Ease of Deployment and Customer Service: Both Microsoft Intune and Microsoft EMS are primarily deployed via the cloud, offering flexible and scalable deployment. While Microsoft Intune is praised for its seamless integration with Microsoft products, there are mixed reviews regarding customer service, with some users experiencing delays. Microsoft EMS generally receives positive feedback for its support, particularly from those using broader Microsoft services, though inconsistencies may arise due to the depth of the portfolio.
Pricing and ROI: Microsoft Intune is considered cost-effective, especially when bundled with Microsoft Office 365 packages, providing significant value for those within the Microsoft ecosystem. In contrast, Microsoft EMS is perceived as a higher-cost investment due to its expansive feature set but offers significant ROI through its extensive security tools, appealing to larger organizations with diverse management needs.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 28.7% |
| Microsoft Enterprise Mobility + Security | 1.2% |
| Other | 70.1% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 154 |
Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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