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NetAlly EtherScope nXG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetAlly EtherScope nXG
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (3rd), Network Troubleshooting (4th)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Doug Dickerson - PeerSpot reviewer
Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems
It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.
AA
We use it for network discovery, fiber testing, and checking the packet status. It scans the network for problems.
* Make sure that you know what you're doing. * Make sure you know where to do the plugins. There are multiple Ethernet ports. Know which one you want to be part of the network, which one you want for management, etc. Sometimes they interchange those things if they don't pay attention. They just plug everything in there, and then you get screwed up. * You need to know what SFP you're going to use for a 10-Gigabit and a 1-Gigabit port. Those are important things. But again, you have to pay particular attention to those things, or else you will not get any results.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."
"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."
"The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely."
"The solution’s AirMapper Site Survey app is extremely easy to use. We give it to the technicians and send them out to go do that function. We hand it to the technician who goes onsite, then they take a photo of the overall area of a floor plan and are able to go do that site survey without almost any instruction from any engineer. So, it is very usable for beginner-type techs."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes."
"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
"Gives us the ability to see our network."
 

Cons

"There is room for improvement in the battery life and price."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."
"On a hardware spec, it'd be nice to have something above 10-Gigs."
"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."
"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."
"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied. So, that could be more streamlined, but that's not uncommon in the industry."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
 

Pricing and Cost Advice

"NetAlly EtherScope nXG is priced too much and needs to come down by about 15 percent of its current price."
"It is worth it. The cost benefit of Link-Live is massive because it is included with the cost of the device and the licensing. A lot of people miss that part of it. It is not just the device that you get but it is the ability to look at all of that data later on. You're not having to do all of that on the device. You can just be there, use the device, and then look at the data from the comfort of your office or home afterward."
"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
"The pricing is very expensive, but this tool is the best."
"It's a pricey device, but I see value in it from a business perspective."
"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
"The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Healthcare Company
10%
Government
10%
Comms Service Provider
9%
Computer Software Company
9%
Government
19%
Computer Software Company
12%
Financial Services Firm
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetAlly EtherScope nXG?
Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
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Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
No data available
 

Overview

 

Sample Customers

Information Not Available
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about NetAlly, Auvik, Wireshark and others in Network Troubleshooting. Updated: March 2025.
845,485 professionals have used our research since 2012.