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NetAlly EtherScope nXG vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetAlly EtherScope nXG
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (1st), Network Troubleshooting (3rd)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

BA
CEO at COMCERT BV
We gain valuable time by not having to use a laptop to do testing, especially with complex connection profiles
The small screen is a little bit of a handicap. It would be nice if we could, for instance, connect a larger screen to the device, but it's very user-friendly. You're only limited by the size of the screen. That's the only negative aspect of doing surveys with this device. Also, in the first releases, I wasn't very happy about the WiFi function, but I have to say that they listened very well because, in the latest release, all my concerns were resolved. It is an Android device, so it is a little bit of dropdown, left-swipe, right-swipe, and that's not always very clear. Sometimes it's not very clear which screen you're looking at. Am I looking at a device configuration? Am I looking at the test configuration? But I think that comes from the Android operating system more than the EtherScope application itself. In general, I'm pretty happy with the device. It's a light device, a portable device. It doesn't heat up. Some small devices sometimes heat up and it's not really fun to work with them. I don't see a lot of negative points. It evolved, of course. It has been on the market now for several years and I think it is a very mature product.
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"In terms of the return on investment, when you use it onsite once or twice, it has already paid for itself."
"This could save a lot of headaches on troubleshooting networks, connections, and cables."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"The wireless aspect of it has been super valuable. The AirMagnet Survey feature is very useful for site surveys. For a long time, it used to be done on laptops, and now, we can do this simply on a handheld with one technician. The data automatically gets uploaded to the cloud so that our more experienced technicians can review the data and pull it into AirMagnet. This feature has saved tons of time. It's not easy to approximate the time saved, but for each survey, I'm taking a junior technician and getting him to do a role that a senior technician used to do. So, there is a cost-saving of at least 50%."
"The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner."
"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."
"This single unit can provide me the troubleshooting and analysis capabilities of five or six tools that I would've had to carry before and it fits in my backpack."
"OptiView just made it a little bit easier; it was a neat package that made it easier to utilize."
"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."
"With this product there is no longer a need to spend hours and hours solving problems related to networks."
"If we are in the field and we have OptiView, it is our first line of defense."
"It has helped with troubleshooting and has simplified the way the organization functions."
"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."
"I like the fact that it can map my whole network when I plug it into my router, my switch, that it can literally discover nodes and clients."
"The most valuable feature of this product is the sniffer, where we can troubleshoot user connections by identifying the source and destination, to try to get to the root cause."
 

Cons

"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"We have had to use a battery pack unit, bringing it with us, when we are doing long testing or a lot of testing. It is like a mini computer, so it does use a lot of battery life."
"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."
"The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."
"The small screen is a little bit of a handicap. It would be nice if we could, for instance, connect a larger screen to the device, but it's very user-friendly. You're only limited by the size of the screen. That's the only negative aspect of doing surveys with this device."
"I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings."
"It's bulky; it's a big tablet. The physical dimensions need to change a little bit; it needs to be more portable."
"The reports I got back from the guys I sent to training said the guy spent more time telling stories, war stories and that type, rather than actual training about the product."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"Hardware is unreliable. It's already crashed on me several times."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"It takes some time to get used to it. There is always room for improvement in the ease of usability and learning curve type of stuff."
"I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick."
"Initial setup was complex."
 

Pricing and Cost Advice

"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."
"It's a pricey device, but I see value in it from a business perspective."
"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
"As a business owner, it was a high price. However, it was well worth it. We have gotten our money out of it and continue to get our money out of it. For the price and usability, it is definitely worth it. The Wi-Fi survey capabilities alone justifies the price. Having all the other tools in it really adds to that."
"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
"In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option."
"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Construction Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Government
7%
Construction Company
15%
Outsourcing Company
12%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
What is your primary use case for NetAlly EtherScope nXG?
We mainly use NetAlly EtherScope nXG for troubleshooting. Linksprinter helps us solve problems and understand how things work. For example, SpamTitan is automatic, but beginners might not understan...
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Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
No data available
 

Overview

 

Sample Customers

Information Not Available
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting. Updated: July 2026.
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