NetAlly EtherScope nXG vs OptiView XG [EOL] comparison

"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."

"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."

"I like EtherScope's WiFi scanning, heat map, and load testing. It's an excellent tool that sets you straight, so you don't need to beat around the bush or wait for other people. It's easy to share the reports with other people."

"EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes."

"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."

"In terms of the solution's full line rate 10-gigabit capability, my other 10 Gb test equipment is much bigger, bulkier, and heavier. One of my ways of assessing the nXG was to compare it with what I knew to be tried and true on 10-gig to make sure that they matched, and they did. It very quickly got my trust. The fact that it can do 10 Gb, without dropping a packet from what I've seen so far — and we used it a lot in that first three months — tells a pretty good story."

"The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner."

"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."

"Gives us the ability to see our network."

"It is a very valuable tool. It goes out and does a discovery, which is a great process of it. You could have something like a rogue DHCP server, and it will identify it, and then you can see to which switch port it is connected. It is quite an impressive tool. I really liked it because you didn't have to install an agent on anything. It would just go out and do its discovery. For me, that's great."

"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."

"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied. So, that could be more streamlined, but that's not uncommon in the industry."

"NetAlly EtherScope nXG's reporting and table qualification could be improved."

"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."

"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."

"There is room for improvement in the battery life and price."

"The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network analysis up to layer seven, including automatic network mapping with tools like CyberScope. While there may be some features missing compared to competitors, NetAlly remains strong in its specialized market, providing robust solutions like EtherScope for detailed customer scans, despite being on the pricier side."

"The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly."

"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."

"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."

"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."

"It's the best 10Gig network tester for the price on the market."

"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."

"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."

"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."

"It's a pricey device, but I see value in it from a business perspective."

"The pricing was a little bit high, but I understand that when you are getting multiple tools."

"NetAlly EtherScope nXG is priced too much and needs to come down by about 15 percent of its current price."

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."