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LinkRunner vs NetAlly EtherScope nXG comparison

LinkRunner and NetAlly EtherScope nXG are both solutions in the Network Troubleshooting category. LinkRunner is ranked #1 with an average rating of 8.0, while NetAlly EtherScope nXG is ranked #4 with an average rating of 9.0. LinkRunner holds a 17.8% mindshare in NT, compared to NetAlly EtherScope nXG’s 11.5% mindshare. Additionally, 90% of LinkRunner users are willing to recommend the solution, compared to 100% of NetAlly EtherScope nXG users who would recommend it.
LinkRunner
Read 20 LinkRunner reviews
  • 2,425 Views
  • 689 Comparison Views
90% willing to recommend
NetAlly EtherScope nXG
Read 23 NetAlly EtherScope nXG reviews
  • 1,434 Views
  • 442 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

LinkRunner and NetAlly EtherScope nXG are two prominent network testing devices. NetAlly EtherScope nXG has the upper hand due to its advanced features and comprehensive functionality.

Features:LinkRunner offers simplicity, essential network testing tools, and affordability. NetAlly EtherScope nXG provides Wi-Fi analysis, automated testing capabilities, and a broader range of features.

Room for Improvement:LinkRunner could use more advanced testing features and a better screen. EtherScope nXG needs more frequent software updates and occasional bug fixes. Reviewers have fewer suggestions for EtherScope nXG, indicating a more polished product.

Ease of Deployment and Customer Service:LinkRunner is known for its quick setup and excellent customer service. EtherScope nXG is praised for detailed deployment guides but has a more complex setup. Both products receive high marks for customer service, with NetAlly slightly ahead due to extensive support resources.

Pricing and ROI:LinkRunner is favored for its lower upfront cost and rapid return on investment due to its basic functionality. Despite the higher price, NetAlly EtherScope nXG justifies its cost with a high ROI from its advanced features and versatility in various networking scenarios.

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To learn more, read our detailed LinkRunner vs. NetAlly EtherScope nXG Report (Updated: April 2025).
Buyer's Guide
LinkRunner vs. NetAlly EtherScope nXG
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LinkRunner
Ranking in Network Troubleshooting
1st
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
NetAlly EtherScope nXG
Ranking in Network Troubleshooting
4th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (3rd)
 

Mindshare comparison

As of May 2025, in the Network Troubleshooting category, the mindshare of LinkRunner is 17.8%, down from 23.3% compared to the previous year. The mindshare of NetAlly EtherScope nXG is 11.5%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Jesse_B - PeerSpot reviewer
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.
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Doug Dickerson - PeerSpot reviewer
Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems
It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."
"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."
"Having the results sent directly, via email, from the LinkRunner itself makes it really great for logging different things that you're trying to document within your organization. You can have a paper trail of what your organization has as far as infrastructure goes."
"It is fast in providing results. It is pretty accurate."
"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."
"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
More LinkRunner pros
"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."
"One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic."
"The solution’s AirMapper Site Survey app is extremely easy to use. We give it to the technicians and send them out to go do that function. We hand it to the technician who goes onsite, then they take a photo of the overall area of a floor plan and are able to go do that site survey without almost any instruction from any engineer. So, it is very usable for beginner-type techs."
"The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing."
"Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
More NetAlly EtherScope nXG pros
 

Cons

"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service"
"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."
"One of the things I'd like to see in future versions of LinkRunner is a wireless dongle embedded into the product so that I don't need to have a separate wireless dongle. It should be built into that."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."
"It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying."
More LinkRunner cons
"There is room for improvement in the battery life and price."
"NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem."
"The small screen is a little bit of a handicap. It would be nice if we could, for instance, connect a larger screen to the device, but it's very user-friendly. You're only limited by the size of the screen. That's the only negative aspect of doing surveys with this device."
"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied. So, that could be more streamlined, but that's not uncommon in the industry."
"When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem."
"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."
"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."
"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."
More NetAlly EtherScope nXG cons
 

Pricing and Cost Advice

"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
"We... decided to go with NetAlly for the price and the bang for the buck."
"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"It's expensive but you definitely get what you pay for. I would buy another one if I had to."
More LinkRunner pricing and cost advice
"The cost is not cheap but it totally pays for itself because it can do so much."
"The pricing is very expensive, but this tool is the best."
"It's a pricey device, but I see value in it from a business perspective."
"The pricing was a little bit high, but I understand that when you are getting multiple tools."
"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."
"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
"The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."
More NetAlly EtherScope nXG pricing and cost advice
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Top Industries

By visitors reading reviews
University
11%
Government
9%
Manufacturing Company
9%
Healthcare Company
9%
Government
10%
Healthcare Company
10%
Computer Software Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about NetAlly EtherScope nXG?
Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
See all answers
What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
See all answers
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
See all answers
 

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Product Reports

Buyer's Guide
LinkRunner
May 2025
LinkRunner reportDownload LinkRunner product report
Buyer's Guide
NetAlly EtherScope nXG
May 2025
NetAlly EtherScope nXG reportDownload NetAlly EtherScope nXG product report
 

Also Known As

No data available
EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
 

Overview

LinkRunner AT 3000 & 4000. Next Generation Copper and Fiber Ethernet AutoTester. Fast and comprehensive validation of network links and powerful copper and fiber network connectivity troubleshooting. Tests from 10Mbps to 10Gbps, PoE, VLAN, switch port, path analysis, packet capture, topology mapping and so much more!

NetAlly

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

NetAlly
 

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Information Not Available
Buyer's Guide
LinkRunner vs. NetAlly EtherScope nXG
April 2025
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