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LinkRunner vs NetAlly EtherScope nXG comparison

LinkRunner and NetAlly EtherScope nXG are both solutions in the Network Troubleshooting category. LinkRunner is ranked #1 with an average rating of 8.0, while NetAlly EtherScope nXG is ranked #4 with an average rating of 9.0. LinkRunner holds a 19.6% mindshare in NT, compared to NetAlly EtherScope nXG’s 12.1% mindshare. Additionally, 90% of LinkRunner users are willing to recommend the solution, compared to 100% of NetAlly EtherScope nXG users who would recommend it.
LinkRunner
Read 20 LinkRunner reviews
  • 2,466 Views
  • 707 Comparison Views
90% willing to recommend
NetAlly EtherScope nXG
Read 23 NetAlly EtherScope nXG reviews
  • 1,461 Views
  • 446 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 11, 2024

LinkRunner and NetAlly EtherScope nXG are two prominent network testing devices. NetAlly EtherScope nXG has the upper hand due to its advanced features and comprehensive functionality.

Features:LinkRunner offers simplicity, essential network testing tools, and affordability. NetAlly EtherScope nXG provides Wi-Fi analysis, automated testing capabilities, and a broader range of features.

Room for Improvement:LinkRunner could use more advanced testing features and a better screen. EtherScope nXG needs more frequent software updates and occasional bug fixes. Reviewers have fewer suggestions for EtherScope nXG, indicating a more polished product.

Ease of Deployment and Customer Service:LinkRunner is known for its quick setup and excellent customer service. EtherScope nXG is praised for detailed deployment guides but has a more complex setup. Both products receive high marks for customer service, with NetAlly slightly ahead due to extensive support resources.

Pricing and ROI:LinkRunner is favored for its lower upfront cost and rapid return on investment due to its basic functionality. Despite the higher price, NetAlly EtherScope nXG justifies its cost with a high ROI from its advanced features and versatility in various networking scenarios.

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To learn more, read our detailed LinkRunner vs. NetAlly EtherScope nXG Report (Updated: March 2025).
Buyer's Guide
LinkRunner vs. NetAlly EtherScope nXG
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LinkRunner
Ranking in Network Troubleshooting
1st
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
NetAlly EtherScope nXG
Ranking in Network Troubleshooting
4th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (3rd)
 

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of LinkRunner is 19.6%, down from 23.3% compared to the previous year. The mindshare of NetAlly EtherScope nXG is 12.1%, down from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Jesse_B - PeerSpot reviewer
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.
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Doug Dickerson - PeerSpot reviewer
Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems
It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."
"It is fast in providing results. It is pretty accurate."
"Performance testing is the most valuable feature. It gives a brief summary of the information we're looking at, such as latency, jitter, and the available throughput."
"The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that."
"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
More LinkRunner pros
"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around."
"One of the standout features is its ability to serve as an advanced handheld packet analyzer. It excels in discovering both wired and wireless networks and automatically documenting them, which is really valuable. The tool provides insights from the physical layer up to layer seven, including HTTP, which helps diagnose network issues effectively. This automated documentation feature sets NetAlly apart from competitors, enhancing efficiency and accuracy in network management and recommendations. When the EtherScope nXG identifies a problem, it alerts us, allowing us to use more advanced tools for deeper analysis. Regarding PoE testing capabilities, I haven't explored them extensively, but I'm aware of their importance, especially for detecting issues like overloading switches with too many PoE devices. Integrators are becoming more cautious about these issues, but specialized tools like those from other vendors may offer features like microburst dashboards, which EtherScope nXG currently doesn't provide."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"The solution’s AirMapper Site Survey app is extremely easy to use. We give it to the technicians and send them out to go do that function. We hand it to the technician who goes onsite, then they take a photo of the overall area of a floor plan and are able to go do that site survey without almost any instruction from any engineer. So, it is very usable for beginner-type techs."
"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."
"In terms of the solution's full line rate 10-gigabit capability, my other 10 Gb test equipment is much bigger, bulkier, and heavier. One of my ways of assessing the nXG was to compare it with what I knew to be tried and true on 10-gig to make sure that they matched, and they did. It very quickly got my trust. The fact that it can do 10 Gb, without dropping a packet from what I've seen so far — and we used it a lot in that first three months — tells a pretty good story."
"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
More NetAlly EtherScope nXG pros
 

Cons

"If it weren't for the battery, it would probably get an eight out of 10. But because of the battery, it's infuriating and it's not reliable."
"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"It does take a little while to boot up if it's turned off."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."
"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"One area where LinkRunner could be improved is the battery life. Depending on which tests are run, it gets a decent six to eight hours. However, sometimes we need to do back-to-back shifts to meet a deadline, and we need access to an outlet to keep it plugged in and charging. It takes about an hour or two to charge."
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."
More LinkRunner cons
"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."
"When it works, I love the AirMapper Site Survey app. Currently, my device has a hardware bug that the manufacturer and I are working on actively, to get it fixed or replaced. The 5 gigahertz radio on my device is flaky at best... It doesn't seem to have anything to do with the product itself, as much as it is some kind of unique hardware problem."
"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."
"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."
"On a hardware spec, it'd be nice to have something above 10-Gigs."
"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."
More NetAlly EtherScope nXG cons
 

Pricing and Cost Advice

"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
"They offer one price. I do like paying for support because I get software updates that way."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"It's expensive but you definitely get what you pay for. I would buy another one if I had to."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."
"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
More LinkRunner pricing and cost advice
"I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
"The pricing can be a little bit high for a handheld tool, mostly because, potentially, people do not understand what's in the package. However, NetAlly offers great bundled deals. We got a significantly good deal by ordering a package of these devices that had a whole test kit together. So, while it's very high, the value is certainly there, and the vendor does offer value-added features to offset that cost."
"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."
"If we were to purchase separate meters to do similar things, it would be double or triple the cost for us to have each toolkit available. Being a small business, putting that much money on a single truck is not cost-effective. Instead, we could put the analyzer, network heat map, and cable tester all in one meter. That is why we went for it."
"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
"The pricing is very expensive, but this tool is the best."
"The pricing was a little bit high, but I understand that when you are getting multiple tools."
"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."
More NetAlly EtherScope nXG pricing and cost advice
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Top Industries

By visitors reading reviews
University
11%
Manufacturing Company
10%
Healthcare Company
10%
Government
9%
Healthcare Company
10%
Government
10%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Earn 20 points
What do you like most about NetAlly EtherScope nXG?
Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
See all answers
What is your experience regarding pricing and costs for NetAlly EtherScope nXG?
In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.
See all answers
What needs improvement with NetAlly EtherScope nXG?
The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...
See all answers
 

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Product Reports

Buyer's Guide
LinkRunner
March 2025
LinkRunner reportDownload LinkRunner product report
Buyer's Guide
NetAlly EtherScope nXG
March 2025
NetAlly EtherScope nXG reportDownload NetAlly EtherScope nXG product report
 

Also Known As

No data available
EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
 

Overview

LinkRunner AT 3000 & 4000. Next Generation Copper and Fiber Ethernet AutoTester. Fast and comprehensive validation of network links and powerful copper and fiber network connectivity troubleshooting. Tests from 10Mbps to 10Gbps, PoE, VLAN, switch port, path analysis, packet capture, topology mapping and so much more!

NetAlly

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

NetAlly
 

Sample Customers

Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Information Not Available
Buyer's Guide
LinkRunner vs. NetAlly EtherScope nXG
March 2025
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