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IxChariot vs LinkRunner comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IxChariot
Ranking in Network Troubleshooting
11th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LinkRunner
Ranking in Network Troubleshooting
2nd
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Troubleshooting category, the mindshare of IxChariot is 3.8%, down from 4.5% compared to the previous year. The mindshare of LinkRunner is 8.1%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
LinkRunner8.1%
IxChariot3.8%
Other88.1%
Network Troubleshooting
 

Featured Reviews

Venkat Lkmula - PeerSpot reviewer
Tech spesialist at INT tech services
A vast solution with user-friendly features and reasonable pricing
It is very scalable. You can easily increase the payers in the license activation. If you have any issues, the IxChariot host system can be rebooted. We currently have about 100 setups in our lab. Out of those 100 setups, around 90 are being used. So overall, 90% of the setups use a minimum of 10 paces where we test the range versus rate. In addition, we are building up several test bits, which will increase the usage. No maintenance is required for this solution unless the host system has a problem. Once IxChariot is installed, it automatically updates if you set it to auto-update.
Jesse_B - PeerSpot reviewer
Manager of networks and infrastructure at a government with 5,001-10,000 employees
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Implementing IxChariot is very easy and user-friendly."
"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."
"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."
"The most valuable feature is the end-to-end testing with the "dart," as they call it, where you can test for faults in the cable or if they've been terminated properly."
"I like the fact that I can tell the equipment to stop at a certain point during the test of a cable, to see whether or not there is basic connectivity. I can stop it before it starts pinging the outside world, such as Google or, perhaps, our core network switch. Those basic results—do I have a basic connection and power—finish up fast and I can move on."
"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."
"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"It is fast in providing results. It is pretty accurate."
 

Cons

"The graphical user interface needs to be improved."
"I wish they had software that could create continuous streams of traffic. I'm not sure if that's possible with LinkRunner, but it would be very helpful in some of the test case scenarios that clients are looking for, in regards to quality of service"
"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"One area where LinkRunner could be improved is the battery life. Depending on which tests are run, it gets a decent six to eight hours. However, sometimes we need to do back-to-back shifts to meet a deadline, and we need access to an outlet to keep it plugged in and charging. It takes about an hour or two to charge."
"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."
"It is very stable. That being said, there is one feature that is not quite as stable as the rest of the product. You can leave it plugged into a location where you're doing some work and connect to it remotely by a program called VNC... sometimes that function breaks down, if you've been running for a couple of days... if you're remotely controlling it, you're probably not right next to it. That can be modestly annoying."
"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"If it weren't for the battery, it would probably get an eight out of 10. But because of the battery, it's infuriating and it's not reliable."
"It does take a little while to boot up if it's turned off."
 

Pricing and Cost Advice

Information not available
"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."
"It was difficult to sell this to my management because the price is really high compared to other testing tools. However, we've seen a pretty good return on investment considering our outcomes and the time we have saved. The first year has been great."
"The 10Gig ones are quite expensive, and we have only two of them, but I know that this option was cheaper than the other 10Gig option we looked at, and we're very happy with it."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"They offer one price. I do like paying for support because I get software updates that way."
"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
"It's expensive but you definitely get what you pay for. I would buy another one if I had to."
"We... decided to go with NetAlly for the price and the bang for the buck."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
University
15%
Healthcare Company
7%
Comms Service Provider
5%
Manufacturing Company
15%
University
11%
Government
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise8
Large Enterprise7
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Find out what your peers are saying about IxChariot vs. LinkRunner and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.