No more typing reviews! Try our Samantha, our new voice AI agent.

IxChariot vs LinkRunner comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IxChariot
Ranking in Network Troubleshooting
10th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LinkRunner
Ranking in Network Troubleshooting
5th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Troubleshooting category, the mindshare of IxChariot is 3.9%, down from 5.0% compared to the previous year. The mindshare of LinkRunner is 6.2%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
LinkRunner6.2%
IxChariot3.9%
Other89.9%
Network Troubleshooting
 

Featured Reviews

Venkat Lkmula - PeerSpot reviewer
Tech spesialist at INT tech services
A vast solution with user-friendly features and reasonable pricing
It is very scalable. You can easily increase the payers in the license activation. If you have any issues, the IxChariot host system can be rebooted. We currently have about 100 setups in our lab. Out of those 100 setups, around 90 are being used. So overall, 90% of the setups use a minimum of 10 paces where we test the range versus rate. In addition, we are building up several test bits, which will increase the usage. No maintenance is required for this solution unless the host system has a problem. Once IxChariot is installed, it automatically updates if you set it to auto-update.
Jesse_B - PeerSpot reviewer
Manager of networks and infrastructure at a government with 5,001-10,000 employees
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Active testing of network infrastructure with a central server and an easy-to-use GUI, automatic test endpoint registration, and predefined scenarios for real-world traffic including many VoIP types makes this solution very powerful for our environment."
"Implementing IxChariot is very easy and user-friendly."
"LinkRunner 10G is very handy for onsite troubleshooting and implementations. We can quickly identify the links in terms of 1G, 2.5G, 5G, and 10G on the copper side, and also from 1G up to 10G on the fiber side. It is very handy for me because we deal with a lot of banks. Especially for the provisioning of new services, we use this tool to identify the link capacity and do the necessary testing to ensure all the circuits are ready before the handover to the next team to operate the technology. This is something that saves a lot of time as compared to the old days."
"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."
"In terms of network validation, and copper and fiber Ethernet configuration, I can't imagine life without LinkRunner devices. The minute I got the 10G, everybody was fighting over it. They had never used such a device before and it was just breathtaking for them to very quickly see the validation you can gain from these devices."
"Before I joined the company and introduced the product to my manager, we were running around tracing cables and guessing what port or what VLAN is in that particular port in the field patch."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"Something that would normally take me an hour is done in less than a minute."
"AutoTest is very helpful. It's very streamlined and it's very easy to set up and very easy to identify what we want to achieve. It's probably the feature we use the most. It provides us with LLTD, which is very useful."
"It is fast in providing results. It is pretty accurate."
 

Cons

"Automatization of multiple test scenarios is now only possible from the API."
"The graphical user interface needs to be improved."
"A few annoyances stop it from being a great product, but it is definitely extremely handy."
"It's a little bit tough getting used to at first, but once you get the hang of it, and once you start using it more, like anything, it gets easier. The difficult part, at first, is knowing where to find each test and how to use the tests."
"I would like the ability to save screenshots for the switch and cable test."
"Being really nitpicky about the LinkRunner G2, I wish the form factor was a little bit smaller. However, I'm sure that the size of the unit is compromised by the fact that the battery is large. If that were to mean having less battery life, I would not change it."
"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"It doesn't turn off automatically, but the toning function goes to sleep. It seems to stop toning after five or six minutes if you don't find the cable. It could be up to ten minutes, but if you don't find the cable that you're trying to tone quick enough, you'll have to go back and restart the tone. So, it doesn't turn itself off, but while toning, it turns itself off."
"Unlike using an application like Wireshark, this device gives us no way to see network packets specifically to look at what's going on. It doesn't have the capability."
"A feature that I would like to see is the ability to send a tone down the cable. That would be great. I have to use a separate tool for that. If I'm trying to troubleshoot a cable that is not plugged into a network switch, I need the ability to tone."
 

Pricing and Cost Advice

Information not available
"The area where the product could be improved is by having a lower cost so that I could have more than one. The price is competitive, but everybody would always like to see the price go down. I'd buy another one if it were cheaper."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
"We... decided to go with NetAlly for the price and the bang for the buck."
"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
"Its pricing is all right. Of course, from the business point of view, the cheaper it is, the better it is, but I prefer to spend a bit more money to get a quick response, which is helpful especially when we are onsite or in a very critical situation. We are not only paying for the product. We are paying for the people behind the product in terms of developers and technical support. When you need some help, they will be behind it, and they'll support you. There are no additional costs other than the standard licensing fee."
"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
report
Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
14%
Manufacturing Company
11%
Construction Company
9%
Outsourcing Company
9%
Manufacturing Company
15%
University
10%
Healthcare Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise8
Large Enterprise7
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Find out what your peers are saying about IxChariot vs. LinkRunner and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.