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New Relic vs Sysdig Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
168
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Sysdig Monitor
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Container Monitoring (9th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. New Relic is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 4.1%, down 7.9% compared to last year.
Sysdig Monitor, on the other hand, focuses on Container Monitoring, holds 1.7% mindshare, up 0.3% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic4.1%
Dynatrace6.6%
Datadog5.5%
Other83.8%
Application Performance Monitoring (APM) and Observability
Container Monitoring Market Share Distribution
ProductMarket Share (%)
Sysdig Monitor1.7%
Dynatrace30.6%
Datadog25.2%
Other42.5%
Container Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Bharath Nadar - PeerSpot reviewer
Senior Staff Site Reliability Engineer at a tech vendor with 501-1,000 employees
Centralized host monitoring has reduced operational overhead and provides trusted dashboards
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. While other monitoring solutions provide APM capabilities, Sysdig Monitor does not and targets only host-based monitoring. Many applications require APM support, and we want to introduce OpenTelemetry into some applications to gain more insights, but with Sysdig Monitor, we could not implement this functionality, so we have to opt for solutions from other vendors for those applications. Beyond the APM and OpenTelemetry support limitations, I would appreciate seeing Sysdig Monitor offer a unified solution for all monitoring needs, including logging as well, eventually bringing whole observability under one roof. That would be ideal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows the restriction of privileges and control of users."
"The pricing is pretty good."
"The most valuable feature is application monitoring."
"The monitoring so far has been good and we are happy with it."
"It has helped us maintain a much higher uptime than we had previously."
"The most valuable feature is the ability to manage the application flow."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It offers helpful user metrics so we can learn more about the user experience."
"Docker containers are completely supported, kind of like "first class citizens"."
"Sysdig Monitor has positively impacted my organization by significantly reducing operational costs and improving our ability to monitor our systems effectively."
"Sysdig Monitor impressed me with its in-depth visibility into my infrastructure."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
 

Cons

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The price could improve."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It is very difficult to award the service level cycles at an endpoint level."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
"It is needs to automate the actions to take when an alert is triggered."
"I had difficulty installing Sysdig Monitor on Windows."
"Sysdig Monitor could be improved, particularly regarding application monitoring."
 

Pricing and Cost Advice

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"This solution required a license and it is better than some other competitors."
"Because of budget, we are not using the mobile app part of this tool."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"Comparatively, the pricing is expensive."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The solution is cheap, but prices can go up when users grow."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Sysdig Monitor is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
15%
Outsourcing Company
13%
Computer Software Company
13%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise71
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
What is your experience regarding pricing and costs for Sysdig Monitor?
My experience with pricing, setup cost, and licensing was good. Before moving forward with Sysdig Monitor, we analyzed many other tools, and the costing was more transparent and significantly bette...
What needs improvement with Sysdig Monitor?
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. Whil...
What is your primary use case for Sysdig Monitor?
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We initially tried Grafana, but it fell short in operational capabilities. Managin...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/
Find out what your peers are saying about New Relic vs. Sysdig Monitor and other solutions. Updated: July 2025.
881,082 professionals have used our research since 2012.