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New Relic vs Sysdig Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Sysdig Monitor
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Container Monitoring (9th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. New Relic is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 3.8%, down 6.2% compared to last year.
Sysdig Monitor, on the other hand, focuses on Container Monitoring, holds 3.3% mindshare, up 0.9% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
Dynatrace5.0%
Splunk AppDynamics4.5%
Other86.7%
Application Performance Monitoring (APM) and Observability
Container Monitoring Mindshare Distribution
ProductMindshare (%)
Sysdig Monitor3.3%
Dynatrace21.9%
Splunk AppDynamics18.7%
Other56.1%
Container Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Bharath Nadar - PeerSpot reviewer
Senior Staff Site Reliability Engineer at a tech vendor with 501-1,000 employees
Centralized host monitoring has reduced operational overhead and provides trusted dashboards
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. While other monitoring solutions provide APM capabilities, Sysdig Monitor does not and targets only host-based monitoring. Many applications require APM support, and we want to introduce OpenTelemetry into some applications to gain more insights, but with Sysdig Monitor, we could not implement this functionality, so we have to opt for solutions from other vendors for those applications. Beyond the APM and OpenTelemetry support limitations, I would appreciate seeing Sysdig Monitor offer a unified solution for all monitoring needs, including logging as well, eventually bringing whole observability under one roof. That would be ideal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dashboards let us monitor applications; we can see exactly what the problem is and where we need to go to troubleshoot it to solve the problem."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."
"The simplicity of the dashboard is very good."
"As a QA manager, it helps me to know exactly where to focus our attentions because we can pinpoint specifically where there may be issues -- where geographically, which browsers, which browser versions, and other very granular details."
"The most valuable feature is the ability to manage the application flow."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
"Sysdig Monitor has positively impacted my organization by significantly reducing operational costs and improving our ability to monitor our systems effectively."
"Docker containers are completely supported, kind of like "first class citizens"."
"Sysdig Monitor impressed me with its in-depth visibility into my infrastructure."
 

Cons

"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."
"The customization of the start and end time is kind of cool."
"The thing missing from these platforms is connectivity."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high."
"We have some performance issues with the servers. Sometimes the server is consuming a lot of CPU or memory, and New Relic Insights fails."
"They are a costly solution and the stability should be better for the price."
"We have had issues with our agents going offline."
"New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
"It is needs to automate the actions to take when an alert is triggered."
"Sysdig Monitor could be improved, particularly regarding application monitoring."
"I had difficulty installing Sysdig Monitor on Windows."
 

Pricing and Cost Advice

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"It would be nice if we could buy it annually instead of monthly."
"This solution required a license and it is better than some other competitors."
"The price depends on how many agents you want."
"Because of budget, we are not using the mobile app part of this tool."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"Sysdig Monitor is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your experience regarding pricing and costs for Sysdig Monitor?
My experience with pricing, setup cost, and licensing was good. Before moving forward with Sysdig Monitor, we analyzed many other tools, and the costing was more transparent and significantly bette...
What needs improvement with Sysdig Monitor?
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. Whil...
What is your primary use case for Sysdig Monitor?
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We initially tried Grafana, but it fell short in operational capabilities. Managin...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
908,834 professionals have used our research since 2012.