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New Relic vs Sysdig Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
Sysdig Monitor
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Container Monitoring (9th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. New Relic is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 3.7%, down 6.4% compared to last year.
Sysdig Monitor, on the other hand, focuses on Container Monitoring, holds 3.1% mindshare, up 0.5% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.7%
Dynatrace5.3%
Datadog4.6%
Other86.4%
Application Performance Monitoring (APM) and Observability
Container Monitoring Mindshare Distribution
ProductMindshare (%)
Sysdig Monitor3.1%
Dynatrace23.3%
Datadog19.8%
Other53.8%
Container Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Bharath Nadar - PeerSpot reviewer
Senior Staff Site Reliability Engineer at a tech vendor with 501-1,000 employees
Centralized host monitoring has reduced operational overhead and provides trusted dashboards
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. While other monitoring solutions provide APM capabilities, Sysdig Monitor does not and targets only host-based monitoring. Many applications require APM support, and we want to introduce OpenTelemetry into some applications to gain more insights, but with Sysdig Monitor, we could not implement this functionality, so we have to opt for solutions from other vendors for those applications. Beyond the APM and OpenTelemetry support limitations, I would appreciate seeing Sysdig Monitor offer a unified solution for all monitoring needs, including logging as well, eventually bringing whole observability under one roof. That would be ideal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"New Relic has helped us in terms of optimizing our print and loading times, and it has solved many of our performance issues."
"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."
"I find the error monitoring of IIS web applications to be extremely useful."
"New Relic gave us a quick, easy way to monitor our web application for all of our systems."
"To receive all the metrics for each system regarding its application, the user in the interface for all the dashboards can type the hostname and can see all the tools in that host, it is a very powerful view."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"We have had a good experience with it so far and I would recommend the solution to other organizations."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"Sysdig Monitor has positively impacted my organization by significantly reducing operational costs and improving our ability to monitor our systems effectively."
"Sysdig Monitor impressed me with its in-depth visibility into my infrastructure."
"Docker containers are completely supported, kind of like "first class citizens"."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
 

Cons

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."
"Alerting based on custom insights queries. If I set a custom query to give me some value, I want to be able to set an alert for that."
"There may be issues with scalability with individual users sending events up to the cloud."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"New Relic needs to improve is the user data schema."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."
"Internally, we have a solution that’s better than Insights to provide us analysis of that data."
"It is needs to automate the actions to take when an alert is triggered."
"I had difficulty installing Sysdig Monitor on Windows."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
"Sysdig Monitor could be improved, particularly regarding application monitoring."
 

Pricing and Cost Advice

"The pricing is fine."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"This solution required a license and it is better than some other competitors."
"I think the pricing is reasonable."
"Pricing is better with New Relic APM than Dynatrace."
"The solution is cheap, but prices can go up when users grow."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"Sysdig Monitor is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
What is your experience regarding pricing and costs for Sysdig Monitor?
My experience with pricing, setup cost, and licensing was good. Before moving forward with Sysdig Monitor, we analyzed many other tools, and the costing was more transparent and significantly bette...
What needs improvement with Sysdig Monitor?
Sysdig Monitor could be improved, particularly regarding application monitoring. There are specific areas or features where improvement is needed, specifically in application-level monitoring. Whil...
What is your primary use case for Sysdig Monitor?
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We initially tried Grafana, but it fell short in operational capabilities. Managin...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: May 2026.
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