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Secureworks Red Cloak Threat Detection and Response [EOL] vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (30th), Security Incident Response (8th), Endpoint Detection and Response (EDR) (31st), Ransomware Protection (8th)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Solutions Architect at a computer software company with 51-200 employees
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use, the dashboards are good, the reports are good, and it is just simple from a deployment standpoint - that was easy."
"The Intel fit was very extensive and comprehensive enough."
"The protection of the user machines has been great, for example, if a laptop gets stolen, or an employee gets let go, the product provides us with the ability to actually lock people out of the network and handle remote wipes and stuff like that."
"The threat analysis functionality is good."
"The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance."
"​Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks.​"
"I like the historical features, interface, and integration."
"The solution is stable and the policy can be configured with flexibility, as it comes with its own pre-built standard policy and also allows us to write our own, which means the solution serves us going forward."
"The product itself works quite well, it's pretty intuitive, but there is so much more data and capabilities at your fingertips."
 

Cons

"There are some automated network response portions that we want to turn up."
"The pricing could be more reasonable."
"The Mac support needs improvement, as it had next to none."
"Certain settings have limitations. For example, I cannot manually block some malware activities."
"Adding an application and a device control feature would be a great help for this solution."
"The product's reporting capabilities are an area of concern where improvements are required."
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"I would like to see improvements made so that we can better see all of the processes."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
 

Pricing and Cost Advice

Information not available
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"It's reasonable in price"
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"The pricing is very high."
"The platform is expensive."
"The pricing [is] more or less the same as other similar solutions."
"It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive as I would prefer.
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Ricoh
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about ServiceNow, Trellix, Proofpoint and others in Security Incident Response. Updated: May 2026.
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