Cornerstone Learning Reviews

• Reporting!
• The user interface can be highly customized but the out of box, is really straightforward and easy for the learner to navigate to what they need to do. Its simple and clean. Admittedly I'm okay with an extra click for a user if the path is clearly marked and in CSOD it is.
• The analytics are very easy to use - it produces the data quickly and easily, and can be downloaded and scheduled. Whether it is a report on who has completed a course, or an entire manager's direct and indirect hierarchy against a single class or a list of courses. Super easy and flexible.

The organizations that we've helped implement CSOD are able to gain greater insight into the training completions of their organization through the LMS, track performance via the performance management module, gain insight into succession planning, attract and onboard the best talent through the ATS and Onboarding modules. However, its the streamlining of these processes going into the system that is the biggest advantage to the client.

The reporting for certifications is tough – the clients I’ve worked with want to be able to report on Learner progress against the individual learning objects that roll up into each certification section but it’s unavailable. You can report on the learner’s completion status but not on the status of the items themselves, i.e: Learner Jane has been assigned certification Y. She has completed these 3 learning objects of the 5 in the certification. I worked with a client last year that was building out 400+cert paths and they had to order a custom/back end report from CSOD to even get a listing of what LOs roll up into each cert.

The certifications themselves are great in terms of they allow ease of assignment – manual or dynamic – and the ability to renew/recert is easy too. But I’ve found build out isn’t always super intuitive for clients moving from other systems. It’s easy once you have the hang of it. I am told that certs has been a functional area CSOD is looking to improve upon soon so hoping an upcoming release will enhance the cert ability.

5 years

no

No.

6 out of 10

I've helped clients migrate from SABA, SumTotal, and a number of other platforms.

It all depends on the client's readiness - CSOD does not do a great job in prepping the client for the initial set up - they sign the contract and then throw some docs at them and wait. Can be overwhelming for the client org....which is where we come in!

Do your due diligence before you sign a contract! Be prepared with your current state processes mapped, have your requirements clearly documented, create use cases where appropriate to illustrate the desired functionality, understand the data model dependencies on your HRIS and how that impacts desired functionality. And, be ready to dedicate the time and resources.

We are using this solution for employee learning.

The reporting feature is fantastic, and I also like the dynamic learning assignment feature. 

It is interactive and user-friendly. It is also highly stable, automated, and customizable.

Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution.

From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages.

I have been using this solution for about eight years.

It is highly stable. 

In terms of usage, we have approximately 18,000 users. We always focus on improvising. Of course, we cannot guarantee the increase in the number of users, but for the headcount we have, we definitely plan to increase its usage. This is where the areas of improvement come into the picture.

We have the in-house capability to manage this solution, and we also have access to their technical support. Their technical support is very good. They provide real-time support.

It is a little bit complex because we have to do the SSO integration, but after the setup is done, the processes are very easy.

We have the in-house capability to do the integration. We didn't need an external vendor.

Quality always comes at a cost. I would not rate it as expensive. It provides value for money.

If you are looking for a highly automated and highly customizable solution that is excellent in user experience, this is the solution to go for. You are definitely on the right path in getting this product. You should ensure that it meets the overall learning objectives for your learners. 

I would rate Cornerstone Learning an eight out of ten because I see a lot of improvement areas.

It was our learning management system. I was responsible for all the GCP training for the entire organization. So, we used the Cornerstone system to create and assign training for the whole company.

It was on the cloud, and it was global.

It was better than the previous learning solutions we had. We liked that it was global. We liked that you don't have to be logged into the company network to be able to use it. Those were really big benefits for us. 

Dynamic assignments were valuable.

There is a need for quite a bit of improvement. The reporting side of things definitely needs a lot of improvement. At the moment, it gives you a data dump. You have to open it up in Excel and filter out the bits that you don't want and need.

The whole system itself is not so user-friendly from an administrative side. The way we used it is that we assigned curricula to our learners. So, if there were due dates on a certain learning object, those due dates weren't shown at the curricular level.

Another thing that we found was that where we used groups, the groups were attached to the assignments for the curricula. For example, if you have a group with about 30,000 learners in it, and if a learner left that role and moved into another role, you literally have to scroll through the pages one by one or three at a time to find that learner and remove that learner from the group. That's the only way that you could get them out of the group so that they were no longer assigned to that curricula. We spent a lot of time doing that. We asked for simply being able to search in the group for a learner and be able to remove them that way. We should be able to just remove people a lot easier. We should also be able to just delete a group. Certain people, such as super users and super admins, should be able to delete the groups. At the moment, there's no way that you can delete them. There should be a way to remove them to keep the system clean. 

It was so vast in terms of what we could do in the system, but there was a lot of the functionality we didn't need, and we had to bypass that. From that aspect, it would be nice to have a default so that those selections are not available to us. That stops people from doing things wrong in there.

I used it for two years. I used it in my last role, which ended on the 31st of March. I'm not using it at the moment.

There were times when things didn't work. For example, if we had training that had a due date on it, we had to put the due date on the learning object level, and some learners didn't see the due date. They didn't realize there was a due date because not all our training had a date. The Cornerstone people we liaised with did recommend that we don't use any due dates at all because they were aware of that problem, but we had to. As a compliance company, we had to make sure that we have due dates for our training. So, there were times when those due dates didn't show, which was a problem.

It depended on what task you were working on in the system. For example, if we were administrating the groups or the assignments, it worked fine. If we were working on curricula, for some reason, the system was really, really slow. It took a long time to actually find the curricula, and it took a long time to do anything in that. It would depend on what time of the day you went in there. If you, for example, went in on a Sunday, or you went in on a Saturday evening, the system worked fine, but if it was like a normal workday on a Monday at about three o'clock in the afternoon when there were more people using the system, the system was really slow. So, for that particular task, it was slow, and you wouldn't want a lot of people to be in there.

We had first-level support, which was someone in our organization. They then liaised with the technical team. There were quite a lot of issues. That was because of the complexity of our organization and the sheer number of people who were going into that system to use it.

It was complex. That could be because of the way we used the system, but it was very complex.

It was done by the organization. HR decided on Cornerstone for the company. It was the learning management system that we had to adapt to and use, but the way that we used training in the GCP environment was quite complex. So, there was a lot of added complexity for us.

I'm not aware of the costs. It must have been something for which we paid.  Every single employee in the company had some kind of access to Cornerstone because that's how they got to their training.

I would advise really thinking about how you're going to set it up and your training in there. Try and make it as uncomplicated as you can. Once you are in there and you've added your own complexities to that system, it is quite difficult to then try and rectify or improve anything. For example, if you create groups, you can't delete those groups.

I'd rate it an eight out of ten. That's because when it works well, it's brilliant. 

We deploy learning to a mostly corporate environment and external providers. We have 1,500 users. I'm the senior manager of HR systems. 

I would like more robust reporting or more flexibility and scalability around the reporting side. Certainly the way it manages SCORM packages could be improved and that could be because there's so many providers or vendors that provide learning content. I think there needs to be more collaboration between those developers and how Cornerstone utilizes them because our main problem is managing how those packages work within the tool from an employees' perspective and user perspective.

We have been using this solution for nine years. 

Stability and scalability are good. They have four releases every year of which learning is a big portion of that. They're constantly refining and defining and they're embedding a lot of new technology into it all the time.

As an end user, I would rate this solution an eight out of 10. 

Cornerstone Learning's most valuable features are the keyword search, filters, and add-to-favorites option.

Cornerstone Learning could be improved with more e-learning content. I'd also like to see smaller modules for assessments and assignments.

I've been using Cornerstone Learning for about a month.

Cornerstone Learning is stable.

The initial setup was very smooth and easy, and deployment took between twenty and twenty-five days.

We chose to use Cornerstone because it's a global LMS that's user-friendly and has a good track record of training. I would rate Cornerstone Learning seven out of ten.

We use this solution as a learning management system for companies with up to 10k users.

This solution has given us easy delivery of compliance training as well as on-demand skills training.

The most valuable features are the Playlists, Learning Assignment Tool, Earner Experience Platform, Machine Learning, and Reporting 2.0.

I'm always impressed with how client-centric CSOD is. They truly value client feedback and are eager to make product improvements based on client interactions within the Client Success Center. 

In general, some of the portal pages have an outdated look and feel.

We have been using Cornerstone Learning since 2013, for almost eight years.

I am impressed with Cornerstone's dedication to updating the portal pages. A good example of this would be the new Training Details page redesign, as well as the upcoming Assessment redesign for the test engine.

Features such as the auto waitlist, prescriptive rules and team approvals are the most valuable in this product.

It allows the clients to do their customization within and outside of this product. For example, they can create external pages and can integrate them with Saba.

They can make it more simple in terms of UI. The UI is complex in regards to the navigation and functionality.

I have used this solution, i.e., the Saba Enterprise and Saba Cloud, for more than five years.

We did not face any issues while deploying the product nor did we encounter any stability issues either.

However, we may have faced some issues while dealing with enhancements.

• For the Saba Enterprise editions - Technical support is average.
• For the Saba Cloud platform - Technical support is good.

I have been working with Saba from the beginning of my career and I am still continuing to do so.

It was quite simple and straightforward.

It should be a mutual co-operation between the vendor and in-house teams in order to implement the product. No single team, i.e., neither the in-house nor the vendor team, can individually implement this product.

I would advise others to compare with other LMS products before they stick to any particular one.

They should consider other factors such as their user count, usability, budget, risk management, disaster management, the various types of functionalities that they are looking for and so on.

Cornerstone is a truly unified talent management solution. All of the features of Cornerstone equally provides me value:

• Social collaboration
• Performance
• Succession
• Compensation
• Recruitment
• Onboarding
• Learning

The best feature for me is the Custom Reporting Tool available to the user. This is an extremely powerful tool and in my opinion is the true power behind the platform. Clients are not held hostage by providers to produce and or update existing reports.

When I started with my company, we used very limited functionality of the platform. Four years on, we have evolved as Cornerstone has released exciting functionalities, which allowed us to move away from the more-conventional 360-degree performance reviews to that of a more social feedback and badge-based review between manager and employee, bringing in the coaching element.

In terms of functionality, no areas for improvement come to mind. However, there is more room for improvement in the area of user interface redesign.

I have been using the product for four years now.

I have not encountered any stability issues to date.

I have not encountered any scalability issues. Cornerstone can accommodate user growth and content increases with ease. Since it is a SaaS platform, it can add additional server space to its swimlanes with no interruption to existing services and clients.

Technical support is 10/10; the support and feedback is provided with expertise and speed.

All Cornerstone support staff and implementation consultants must be certified every two years; this means being upskilled and trained at all times of new and existing functionality.

I used SABA before at my previous employer. I implemented across 150 dealerships and was responsible for the system administration and support of these 150 dealerships.

As the implementation partner, we have streamlined our implementation methodology to allow for either long and complexed implementations, or help the client with smart and easy implementations to help them to meet their go-to-market initiatives.

Be very clear about the vendor, and their pricing and licensing model. If something seems too good to be true, or cheap, it normally is. Cheaper is not always better.

Before choosing this product, we did not evaluate other options; it was a clear choice for us as a company.

• Stick to the implementation methodology of the vendor.
• Be present when scoping workshops are conducted. Provide as much information as possible to the implementation consultant.
• Bring your existing processes to the workshop, and be open to change.
• If you are not ready to change your existing processes, you are not ready to automate and to move to a world-class platform such as Cornerstone OnDemand.