Backend Developer
Maintains consistent productivity and reliable data storage in gaming applications
Pros and Cons
- "Couchbase was a stable solution for us."
- "Couchbase needs to improve the consistent reliability of the replication feature. Sometimes, the replications would be delayed."
What is our primary use case?
We used Couchbase as the primary data storage. Since our company was in the gaming industry, Couchbase stored data on players and related to games, levels, and similar objects for our mobile applications, aka games. There was a synchronization in place between Couchbase and another database, Elasticsearch. Some indices from Couchbase were periodically replicated to Elasticsearch.
What is most valuable?
I liked that Couchbase was stable and consistent, as much as possible with a NoSQL database. We didn't experience any downtime. Writing to the database was something we could rely on, and the database maintained reliable storage. This reliability was essential, giving us a good level of reassurance regarding data presence. Couchbase provided consistent productivity as a finished solution that worked well.
What needs improvement?
Couchbase needs to improve the consistent reliability of the replication feature. Sometimes, the replications would be delayed. This delay meant that data on another database, Elasticsearch, was not always up to date, which could be noticed in the games. Making replications more timely and consistent would be beneficial.
For how long have I used the solution?
I worked with Couchbase at my last workplace for two and a half years.
Buyer's Guide
Couchbase Enterprise
April 2026
Learn what your peers think about Couchbase Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,576 professionals have used our research since 2012.
What do I think about the stability of the solution?
Couchbase was a stable solution for us. We didn't experience any downtime, and the data stayed there consistently.
What do I think about the scalability of the solution?
I would rate the scalability as ten out of ten. It was easily scalable, which is expected from a NoSQL database, and very important as player numbers could grow, so we needed to accommodate all that data.
How are customer service and support?
We never contacted tech support while I was at the company. However, we used the documentation, which was well-written and clear. I'd rate it ten out of ten.
What about the implementation team?
The DevOps team handled the implementation.
What was our ROI?
Couchbase maintained consistent productivity as a finished solution that worked well, saving us time dealing with something less efficient.
What other advice do I have?
I would rate Couchbase nine out of ten, given some small hiccups. For example, the replication feature needs to operate in a more timely and consistent manner. Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder and CEO at Onshore Technology Consultants
Effectively navigates deployment challenges while requiring some improvements
Pros and Cons
- "The best thing about Couchbase is its versatility in handling data."
- "Overall as a tool, I see room for improvement in Couchbase in certain aspects."
What is our primary use case?
I can see Couchbase is being used for various use cases, primarily to enhance data handling capabilities.
What is most valuable?
The best thing about Couchbase is its versatility in handling data.
What needs improvement?
Overall as a tool, I see room for improvement in Couchbase in certain aspects.
For how long have I used the solution?
I have been using Couchbase for some time now.
What do I think about the stability of the solution?
When asked about stability issues with Couchbase regarding bugs or system breakdowns, this was specifically discussed.
What do I think about the scalability of the solution?
Regarding the scalability of Couchbase, I think it shows great potential for growth.
How are customer service and support?
For their support, I would rate them a 7 out of 10. I gave this rating because there are some areas where I think they could improve.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment and initial setup of Couchbase is straightforward, though some people might see it as complex.
What's my experience with pricing, setup cost, and licensing?
The question was raised about whether Couchbase is completely free or if there are any hidden fees.
Which other solutions did I evaluate?
The discussion included whether Cassandra was being used in conjunction with Couchbase.
What other advice do I have?
I am a user of Couchbase and would recommend it to other people. Giving practical insights would be valuable advice for anyone new to Couchbase.
On a scale of 1-10, I rate Couchbase an 8.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Couchbase Enterprise
April 2026
Learn what your peers think about Couchbase Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,576 professionals have used our research since 2012.
Fractional CTO at Tassei Tech
Efficient operations and cost reduction achieved through multi-master flexibility
Pros and Cons
- "The most valuable features of Couchbase include the key-value storage due to its speed and the multi-master capability, which provides more speed and scalability compared to master-slave databases."
- "Investing in Couchbase has significantly lowered our operational costs and increased throughput, reducing costs by half and supporting around five times the non-peak user volume during peak hours."
- "I would like Couchbase to provide more functionality via the UI, as some operations, such as time-based scaling, currently require using the API."
- "I would like Couchbase to provide more functionality via the UI, as some operations, such as time-based scaling, currently require using the API."
What is our primary use case?
Our primary use case for Couchbase is related to the iGaming industry, particularly for high-performance reads and writes to meet our SLA for high volumes. We have a particular use case where there is an SLA of one second, and Couchbase is critical for ensuring our wallet operations function correctly.
How has it helped my organization?
Couchbase, being a multi-master solution, allows us to process more load and has enabled us to scale more significantly with lower costs, especially under high user spikes.
What is most valuable?
The most valuable features of Couchbase include the key-value storage due to its speed and the multi-master capability, which provides more speed and scalability compared to master-slave databases.
The support for syntax that allows reading by properties sets Couchbase apart from alternatives like Redis. Additionally, Couchbase's N1QL query language minimizes the learning curve for developers, facilitating an easier adaptation to the technology.
What needs improvement?
I would like Couchbase to provide more functionality via the UI, as some operations, such as time-based scaling, currently require using the API. While I find Couchbase's feature set to be generally satisfactory, adding more UI-based configuration options would be beneficial.
For how long have I used the solution?
I have used Couchbase for four years.
What do I think about the stability of the solution?
Couchbase is highly stable, rated at nine out of ten.
Stability is crucial as it prevents users from turning to competitors.
What do I think about the scalability of the solution?
Couchbase is extremely scalable, which is critical when handling high throughput and load.
I rate its scalability at ten out of ten.
How are customer service and support?
I rate customer service at ten out of ten. The support team has been helpful with VNET configuration, Sync Gateway, and other technical issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Mongo database but switched to Couchbase since it is a multi-master solution, allowing us to process more load and scale with lower costs.
How was the initial setup?
The initial setup is quick with Couchbase Capella, taking about 30 minutes. Deployment on Kubernetes or VMs may require about half a day for setup.
What about the implementation team?
Typically, one person is sufficient for deployment, especially with Couchbase Capella. For in-house deployment, one or a maximum of two people can handle the configuration.
What was our ROI?
Investing in Couchbase has significantly lowered our operational costs and increased throughput, reducing costs by half and supporting around five times the non-peak user volume during peak hours.
What's my experience with pricing, setup cost, and licensing?
The pricing of Couchbase varies depending on the usage. It can range between 25,000 to 40,000 Euros per year depending on company requirements.
Which other solutions did I evaluate?
We evaluated Mongo database but chose Couchbase due to its multi-model flexibility and the advantages of being a multi-master database.
What other advice do I have?
Couchbase, especially under high load conditions, is imperative for providing a great user experience due to its stability and scalability, which reduces costs and scales efficiently.
I rate Couchbase at nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Database Engineer at Sabre
Cross-data replication and indexing improve data handling while upgrades require more attention
Pros and Cons
- "The very useful feature of Couchbase is the online addition and deletion of nodes which we use because of XDCR replication."
What is our primary use case?
Basically we have clusters, Couchbase clusters, databases, and that is how we use Couchbase with XDCR. All the clusters are set up and then we use Couchbase. It is a complex application setup we use with Couchbase. We have replication and multi-node Couchbase setup.
What is most valuable?
The very useful feature of Couchbase is the online addition and deletion of nodes which we use because of XDCR replication. We use this very regularly.
Couchbase has an indexing part that is easy to build. We can create indexes in advance, before we have the data, and then we can stack in the data. This is something we use regularly.
What needs improvement?
The main issue we keep facing from the past couple of years, observing other teams using Couchbase, is that whenever there is an upgrade, we see many issues with compatibility or nodes not interconnecting after the upgrade. The upgrade part should be taken care of very carefully.
We contacted Couchbase support recently when we had a similar issue. They were helping, but it is a critical system and application we have set up. They need to rethink about their upgrade process and improve their validation part after the upgrade.
My team has contacted Couchbase support directly. I think they provide good support, but we prefer a proactive approach rather than reactive because this is not the first time we are facing issues after an upgrade. It has happened two or three times. We need to be very cautious during upgrades, and application teams get worried because of earlier experiences. We need to avoid these situations.
For how long have I used the solution?
Our team has been using Couchbase for a while, but I started using it only in the last year.
What do I think about the stability of the solution?
We encounter compatibility issues with JDK and similar technologies whenever we perform upgrades. We had some issues recently.
How are customer service and support?
We contacted Couchbase support recently when we had an issue. They were helpful, but since we have a critical system and application, they need to rethink their upgrade process and improve their validation after upgrades.
My team has contacted Couchbase support directly. They provide good support, but we prefer a proactive approach rather than reactive because this is not the first time we are facing issues after an upgrade. It has happened multiple times, requiring extra caution during upgrades, which causes worry among application teams due to previous experiences.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I worked with other document databases, MongoDB database and Firestore. Each database has its own advantages and disadvantages. When it comes to the deployment part, MongoDB was much easier to deploy, but there are many differences when comparing features.
Which other solutions did I evaluate?
I worked with other document databases including MongoDB and Firestore. Each database has its own advantages and disadvantages. When it comes to deployment, MongoDB was much easier to deploy, but there are significant feature differences.
I prefer both, but for complex applications requiring minimal downtime, I prefer Couchbase. If there is room for downtime, I would choose MongoDB.
What other advice do I have?
It is a good solution, but as every product needs improvement, this also needs some enhancement. It is a good product. I rate Couchbase seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Graduate engineer at a computer software company with 51-200 employees
Flexible queries and fast indexing have transformed how I manage and retrieve customer data
Pros and Cons
- "Unlike MongoDB, where writing complex queries is necessary, Couchbase Enterprise allows me to directly write SQL queries to retrieve data easily, and this has been a very good experience."
What is our primary use case?
My main use case for Couchbase Enterprise is to store data according to our requirements in our telecom-based company to manage, store, and retrieve information from the database. After two years of using Couchbase Enterprise, I find it very good. Being a NoSQL database, it allows for easy data storage and retrieval. I primarily use Java Spring Boot and make use of Couchbase Enterprise POM as well.
A specific example of how Couchbase Enterprise helped me manage and retrieve data efficiently is when I create a customer by gathering all relevant information such as name, email, and phone number, and I utilize the CRUD repository in the Java code to store it in Couchbase Enterprise. I call the save method to store the created records, triggering the API from the backend, which then stores the data in the repository, reflecting my basic flow.
Regarding my main use case with Couchbase Enterprise, I can share that in the Couchbase Enterprise GUI, I utilize N1QL for searching using meta queries, which is very helpful for running queries. Unlike MongoDB, where writing complex queries is necessary, Couchbase Enterprise allows me to directly write SQL queries to retrieve data easily, and this has been a very good experience.
What is most valuable?
The best features Couchbase Enterprise offers in my experience include the indexing part, which I find very beneficial. In the Couchbase Enterprise GUI, creating indexes is straightforward as I have learned from YouTube and the documentation, making it easy. I also appreciate the caching part, so I am not using additional tools like Redis.
In terms of performance, Couchbase Enterprise is very good and fast to retrieve and manage data, although I have not explored much else.
Couchbase Enterprise has positively impacted my organization by being a positive point for data management, although I am not certain about specific metrics like productivity or cost savings as I do not have insight into that being an employee.
What needs improvement?
Couchbase Enterprise is in a good state, and I have no negative reviews or suggestions for improvements.
For how long have I used the solution?
I have been working in my current field for a total of two years, which includes one year of internship and one year of full-time employment.
What's my experience with pricing, setup cost, and licensing?
I do not have any thoughts on the pricing, setup cost, and licensing for Couchbase Enterprise as these matters are managed by the DevOps team. I am a developer and only receive credentials and access.
What other advice do I have?
My advice for others looking into using Couchbase Enterprise is that it offers a lenient learning curve compared to many databases in the market. It combines features of both MongoDB and SQL, making it easier for developers to work with JSON data and write queries in a straightforward manner using N1QL.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Business relationship
Last updated: Mar 27, 2026
Flag as inappropriateMember of Technical Staff III at a tech vendor with 1,001-5,000 employees
Session management has simplified user profiling and currently reduces time spent on analytics
Pros and Cons
- "Couchbase Enterprise has positively impacted my organization by being easy to set up and use, making the GUI perfect for everyone, which enhances user experience."
- "The reason I chose nine out of ten is that there should be a dedicated feature that allows it to come up with a single click for the ease of everyone, which is why I leave that one point off."
What is our primary use case?
My main use case for Couchbase Enterprise is to store sessions. Specifically, I utilize the product's session management function to store user experience sessions in Couchbase, and for the profiles so that I can discover the peer node. For long timers, I use Couchbase Enterprise.
A specific example of how Couchbase Enterprise fits into my session management and profile discovery processes is that the session management of the discovery profile functions in distributed systems, where the peer node can change, meaning it's not systematic data that can be stored. Therefore, Couchbase Enterprise is a perfect solution for me to store that session in the database.
What is most valuable?
The best features Couchbase Enterprise offers for my use cases are user profile and session management.
For user profiles and session management, the features of Couchbase Enterprise that make it stand out for me are its scalability, performance, and flexibility. I would add that Couchbase Enterprise is reliable; being a key-value store makes it especially useful for me. Additionally, it can be set up on Azure, AWS, or on-premise, which is a great feature.
Couchbase Enterprise has positively impacted my organization by being easy to set up and use, making the GUI perfect for everyone, which enhances user experience. This ease of use translates into actual outcomes, such as saving my team time for analytics. The GUI saves me a lot of time since I can directly check the document in the key-value store in JSON format, which allows anyone to access it. Consequently, that reduces team time and errors, with measurable benefits.
What needs improvement?
There is room for improvement from a perspective of needing enhancements. Couchbase Enterprise is fine and working well, so I do not see much improvement needed from the organizational perspective of where I am working or on the product I am using. The reason I chose nine out of ten is that there should be a dedicated feature that allows it to come up with a single click for the ease of everyone, which is why I leave that one point off.
For how long have I used the solution?
I have been using Couchbase Enterprise for almost ten years.
What do I think about the stability of the solution?
Couchbase Enterprise is stable.
What do I think about the scalability of the solution?
The scalability of Couchbase Enterprise is good.
How are customer service and support?
The customer support for Couchbase Enterprise is great.
How would you rate customer service and support?
Negative
How was the initial setup?
Couchbase Enterprise has positively impacted my organization by being easy to set up and use, making the GUI perfect for everyone, which enhances user experience.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 23, 2026
Flag as inappropriateManager at Tesco
Supports multiple data models and offers AI capabilities
Pros and Cons
- "The product's initial setup phase is easy."
- "Although it worked pretty well, in some scenarios, we noticed issues where the replications and the sharding were not happening correctly."
What is our primary use case?
In my company, we use the enterprise version of Couchbase, and it is used across the organization for its database operations. We do only use the NoSQL database, not Couchbase Capella.
The tool is mostly for document-based storage of Cisco, which is a retail company. We manage a lot of product information and send a lot of metadata that we generate for all of our orders, including baskets and other aspects. We use Couchbase heavily for document-based storage purposes.
What is most valuable?
The most valuable feature of the solution stems from the ease of operation with Couchbase, and it has a lot of extensive features that it provides because it's not a document-based storage. We can also do basic operations on those documents, like indexing important fields, a full-text search, and advanced machine learning operations, like vector search. The tool is pretty easy to use and work with as it is a schema-less tool, so we don't have to work too much on defining the schema for the tables or the documents. It is very easy to onboard the tool to work for the new teams. It is a very extensible tool. My company gets a lot of good support from them as well, and their documentation is also pretty good, which we have found. Compared to other tools, such as the best document-based storage, MongoDB, and others, Couchbase works pretty well. Couchbase also provides good offerings in terms of the different features that we need from different DBs, like searching operations and materialized views. The tool works pretty well. The tool also provides very good latency on high loads. The scalability and the reliability are also other important aspects of the tool.
What needs improvement?
With some of the operations, we used to face some challenges with scalability. Although it worked pretty well, in some scenarios, we noticed issues where the replications and the sharding were not happening correctly. In recent versions, we also faced some issues in terms of enabling advanced operations like FTS and vectors. Although it works pretty well, in some places, we do face challenges, especially on a heavy scale. I think all issues are being addressed in the latest version of Couchbase.
The resources are not that good for Couchbase. The tool's documentation is pretty extensive, but if you go for any kind of courses or tutorials, there are very limited resources available. It also becomes a little bit challenging for new people to get onboard into it. MongoDB and other such open-source database tools perform really well as they're really widely adopted, and they have resources available to get you onboarded pretty quickly. I think that we do face some challenges with Couchbase, but luckily, we have the tool's enterprise version solution, so we get all the support from the product team.
For how long have I used the solution?
I have been using Couchbase for two or three years. I am a customer of Couchbase.
How are customer service and support?
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase is easy.
The solution can be deployed in two to three minutes.
What other advice do I have?
I suggest the tool to others as it is heavily, working a lot on improving the database framework.
The tool offers support for multiple data models.
We do need to maintain the tool as there is a need to upgrade it, and we do need to do continuous patching. We do have a central team for Couchbase, and they manage it for us. They are actively working with Couchbase's enterprise team to do all those operations, like patching, server upgrade, and backup, but it all requires some kind of support.
The tool has some AI capabilities, as you can do vector search, semantic search, groupings, and using open-source models and enabling them on the database so that we can structure our data better and do things like advanced search operations.
I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO Architect at a financial services firm with 10,001+ employees
Reasonable price, very scalable, and improved speed-to-market
Pros and Cons
- "The whole stack is valuable, but the portion of the stack that we're finding really handy is the analytics engine because that allows us to take and pre-build views."
- "It's easy to deploy. Where the challenge comes in is when you start putting data in, doing the indexes, and doing the integration with systems. Integration is one of their weakest points. Natively, there should be a wide range of integration options to be able to get data in."
What is our primary use case?
We're in the middle of building out a persistent cache layer using Couchbase. That's across multiple international regions, but we have other instances where we're using it for data stores and some for its analytics features.
How has it helped my organization?
There are a couple of benefits. It's cheaper than, for instance, Redis for us to implement a caching solution.
The other benefit that I've noticed is the ability built into the tool to do data replication across the enterprise. If I've something in AsiaPac, something in NAM, and something in EMEA, I don't have to set up the infrastructure, buy the software, and buy the hardware outside of my database to be able to replicate between the three regions. That also applies to disaster recovery. It's built-in, and I just specify the bucket that I want to copy, and it works. So, price, extensibility, and scalability are the benefits of this solution.
The other benefit that we've noticed is speed-to-market. I began a PoC in October of last year, and there were four sprints in the PoC. By the end of the year, we were only expecting to be done with the first sprint, but we were already through the first sprint and about to complete the second sprint. The implementation time is very less. The biggest challenge we had was with indexes.
What is most valuable?
The whole stack is valuable, but the portion of the stack that we're finding really handy is the analytics engine because that allows us to take and pre-build views. One of the use cases that we're doing currently is for reporting, and in some cases, the users are having to come up with complex joins and complex. We call them formulas. They are not just joins. There are filters, transformations, and those sorts of things, which take a considerable period of time to perform. So, we use the analytics engine to pre-build that data for them so that when they do the reports, they're just selecting the fields of the data that they need as opposed to having to build the data that they need. We can present it in a single view, and they can then just select A, B, C, D, E, F, and G.
What needs improvement?
Their security model leaves something to be desired. Their indexes could use some work, but once we found out what was going on with them, it became second. So, the biggest one so far is integrating with an external security model and having a security model that you can use. I know there's a performance hit with it, but if possible, I'd like to be able to go down to potentially a column-level instance. I'd like to be able to set up entitlements based on that. I can do that currently, but it's a little bit convoluted in the way I have to do it. It can become, from a large enterprise standpoint, a bit unwieldy in the way I have to manage it to get it to work.
The other thing that they could really improve is their documentation. Their online documentation or just documentation in general is pretty bad. The online documentation is very confusing. It's not very intuitive to find information. There are no white papers on best practices for doing things. As much as everybody rags on IBM, considering the various different software products that IBM has, their documentation, for the most part, is very good. You can find many white papers, and it's very easy to find things, whereas, with Couchbase, the whole documentation setup is very confusing. It's not usable, for the most part.
They should support native S3 ingestion into the default bucket or into the system. Currently, when I want to look at S3 stuff, I use the analytics engine, and that works fine. However, when I want to use S3 as a landing point to be able to load into the default Couchbase—not use in the analytics engine but just to import into Couchbase—there's no native way of having Couchbase talk to S3 to get JSON documents out and loaded into the data store. So, I've to use a third-party product called Data Sync to be able to pull stuff out of S3. The integration options aren't as robust as they probably need to be. They only have about two.
It's easy to deploy. Where the challenge comes in is when you start putting data in, doing the indexes, and doing the integration with systems. Integration is one of their weakest points. Natively, there should be a wide range of integration options to be able to get data in. Once you get the data in, it's really easy to get the data out. It's very simple. It's a JDBC, etc. It's just that the integration to get the data in can be a challenge.
For how long have I used the solution?
In my portion of the company, we've been using it for about six months, but we've had it for a couple of years in other portions.
What do I think about the stability of the solution?
It's very stable for the most part. There were some edge cases that we did, which were more our fault than the product's. There are some bugs that we found that Couchbase is addressing in version 7.11, but for the most part, it's stable. We haven't had any major issues with stability.
What do I think about the scalability of the solution?
It's very scalable. When I go to production with this PoC, ultimately, I will have 150 terabytes worth of active data that will be accessed by the solution. Couchbase has told us we're one of the larger or largest instances of Couchbase out there. So, it's very scalable. There are some challenges with how you do that scalability, but once you figure out the way you have to structure your data to do that, it's very scalable. You can't just throw 150 terabytes worth of data into a single Couchbase instance and expect it to perform. It just won't. So, you have to look at how to structure your data. You have to look at how you implement your clusters. You don't want every single one of your stacks—the analytics engine, the query engine, the index engine, and the data engine—running in the same nodes. You want to look at your performance and maybe put your analytics engine on one node, your real-time query or your natural language query on another node, and your index service on another. You need to look at what performance you want and how your data is structured, but once you get down to how to do that, it's very scalable. With the PoC, I got a total of three people who are administering to see that it's going to lead to 150 terabytes. So, we don't need a huge admin staff.
Across the enterprise, there are probably 150,000 people, and most of them are just application users who are querying it to get reporting data or getting data for their dashboards. Ultimately, they're just users of the application that we put in front of Couchbase to get the data out. There are a couple of hundred admins. Most of them are administrators. There are some people who are the equivalent of DBAs who onboard new data sets, set up indexes, etc. We have a couple of hundred across the entire enterprise.
It's being used throughout the enterprise, and our usage of it's scaling up considerably. Most of it has been a line of business here, a line of business there, etc. With this PoC, we are moving towards having this across the whole enterprise for our data caching as well as data reporting. So, we are ramping this up. We are, so far, very happy with what we're seeing and what we're getting.
How are customer service and support?
So far, they've been okay. They haven't been the best. We've had to play what I call the 800-pound gorilla a couple of times to get focus on our problems, but once I played the 800-pound gorilla initially, they've been very responsive to our issues and helped us resolve issues. We found bugs, and they're working on solving those bugs. Of course, we're a big bank implementing a big solution. So, we're going to get a little bit of a different experience than a mom-and-pop credit union, but for the most part, they're about as typical as any support organization.
Which solution did I use previously and why did I switch?
We also use Redis, but we are getting rid of it. The reason why we're getting rid of Redis is that it's not scalable. It's not a true data cache and does not handle large volumes of data for reporting very well. It doesn't handle complex data very well. It's literally built as a data cache only, and for programming, and it acts as thus. So, if we went in and did a PoC where we loaded 900 megabytes into the Redis cache, and name, address, city, state, and zip were the tags, that data took nine hours to load into the cache. After we literally changed the tag names for the data to A, B, C, D, E, F, and G, that nine hours of run took nine minutes to run, but we can't expose that data for the enterprise and the business to use by having somebody look at a site and say, "oh, an A is a name, and a B is a city." So, we're phasing out Redis because of that and because of the cost.
We're still using Hadoop. We are going to phase out Hadoop, but that's more of a long-term project. That's simply because it doesn't deliver what it promised. It's very easy to get data into Hadoop, but it's almost impossible to get data out of Hadoop for reporting in a real-time fashion. It's more along the lines of a batch-level system, and there are multiple limitations to that.
We are still using Mongo, though not as much. Mongo is a special thing. We use it, but we want to limit it simply because there are a lot of problems. From the SQL to get stuff out of Mongo to the persistence layer to the replication isn't easy. It's very good for dedicated tasks, but when it comes to an enterprise stack, it's not very good at what we need it to do.
How was the initial setup?
Installing the software and getting it up to a base level and running takes about a day. It's very easy to figure out how to deploy it.
What was our ROI?
We've seen an ROI. We're able to reduce our costs. We've been able to improve our speed-to-market. Barring the integration work, we've been able to get rid of Redis and the cost of that. So, we've seen an ROI.
What's my experience with pricing, setup cost, and licensing?
It seems very reasonable. It's a lot cheaper than Redis, but we've got an enterprise license. So, it's about normal. It's not outrageous in price as far as we've seen.
From Couchbase, there's no additional fee as far as I'm aware, but when you're integrating, there's an additional fee because a lot of times, they don't have an integration stack. They literally have two ways of getting data loaded in. It can be done either via the API or via a bulk load, and there's a way for them to read from Kafka, but instead of having to stream to Kafka, if you want to get it in or set up a batch file interface, your choices are limited as to how to integrate. So, you end up going to vendors like CData and buying their Data Sync application to be able to get data out of, for instance, an Oracle database, or natively out of Hadoop. That's what we ended up having to do because of the S3 issue. So, there are integration costs, which are not part of the core, that you might have to face.
What other advice do I have?
Engage Couchbase-based technical staff soon and often. They're your best source of information. Don't struggle with trying to find it in the documentation because the online documentation is not intuitive. The other thing is to look at your data and see how your data is structured. Understand your data, and understand what you're trying to do from the get-go. Bring somebody on board who has experience implementing Couchbase. That has been a real help for us. We've got an on-staff SME with extensive background, but we also have a lot of communication with Couchbase itself. Couchbase presales have been good at helping us through things. So, use the resources that are there and engage them, and know your data—how it's structured and how you want to use it.
I'd rate it an eight out of ten. I don't like giving tens because nothing is ever perfect. There is also the difficulty of having to engage third parties outside of Couchbase to do the integration stuff, but overall, I'm very pleased and very happy with them.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Couchbase Enterprise Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
Product Categories
NoSQL DatabasesPopular Comparisons
MongoDB Enterprise Advanced
Microsoft Azure Cosmos DB
InfluxDB
Cassandra
Cloudera Distribution for Hadoop
ScyllaDB
Apache HBase
Google Cloud Firestore
Aerospike Database
Oracle NoSQL
Red Hat Data Grid
Buyer's Guide
Download our free Couchbase Enterprise Report and get advice and tips from experienced pros
sharing their opinions.













