There is no significant difference between HPE and Dell Technologies in terms of their use cases. Customers can choose solutions from HPE and Dell that are suitable for their environment. There is not a big difference in use cases for these brands.
System Engineer at a tech services company with 51-200 employees
Reliable server management and reasonable pricing with efficient iDRAC feature
Pros and Cons
- "The iDRAC feature is most useful for server management in Dell, comparable to HP iLO."
- "Dell support should be faster."
What is our primary use case?
How has it helped my organization?
Dell offers reliable solutions. When a customer deploys Dell in their environment, they don't usually experience major support requirements or part failures within two to three years, so they don't need much support.
What is most valuable?
The iDRAC feature is most useful for server management in Dell, comparable to HP iLO. Both Dell and HPE are continuously enhancing their feature sets in new generations. Dell is a reliable solution, and if a customer sets it up in their environment, they will find it dependable without significant support needs.
What needs improvement?
I do not know if I can comment about the tool itself since I do not have much experience with Dell. I work mostly with HP and only sometimes with Dell. I cannot say where improvement is needed. Dell support should be faster. Dell's technical support sometimes takes time, and there's a support gap issue. HP support is better than Dell's technical support.
Buyer's Guide
Dell PowerEdge MX- Series
January 2026
Learn what your peers think about Dell PowerEdge MX- Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
For how long have I used the solution?
I have been working with Dell Technologies for two years.
What do I think about the stability of the solution?
The stability of Dell PowerEdge is rated at eight. It offers easy setup and is generally considered stable.
How are customer service and support?
Dell's technical support could be improved. HP support is seemingly more reliable and always available for customers.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
There is more trust in HP solutions as HP's market is bigger in Pakistan compared to that of Dell. HP is perceived as more reliable.
How was the initial setup?
The initial setup is easy. I would rate it 7.5 out of ten.
What was our ROI?
Customers get a good return on their value of money with Dell PowerEdge. Dell is a reliable solution that does not usually require major support or experience part failures within two to three years.
What's my experience with pricing, setup cost, and licensing?
The cost of Dell is reasonable. Dell is not expensive compared to HP. It is a little cheaper, but customers still prefer HP.
What other advice do I have?
Dell PowerEdge and HP are broadly equivalent in performance. I would recommend choosing Dell PowerEdge if there are cost savings or budget issues, as it is a little cheaper than HP solutions. I rate Dell PowerEdge eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Project manager at a non-tech company with 11-50 employees
Is highly available and scalable and useful for hosting virtual machines
Pros and Cons
- "The tool's most valuable features are high availability and scalability. Its integration is easy."
What is our primary use case?
The tool aims to serve as a hypervisor service for hosting virtual machines.
What is most valuable?
The tool's most valuable features are high availability and scalability. Its integration is easy.
What do I think about the stability of the solution?
Dell PowerEdge M is stable.
What do I think about the scalability of the solution?
As we need to grow our infrastructure, we can add extra host servers, expand the memory, and increase components as necessary.
How are customer service and support?
I haven't contacted the tool's support yet.
How was the initial setup?
The tool's deployment is easy and takes around two days to complete.
What was our ROI?
The return on investment for us comes from its reliability and stability. The tool has been a good investment because they haven't experienced any downtime, and they keep everything running.
What's my experience with pricing, setup cost, and licensing?
The product is budget-friendly. The initial cost for each server was around 10,000 euros. It's a standard price, not too high or too low.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge MX- Series
January 2026
Learn what your peers think about Dell PowerEdge MX- Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
PSS Manager at a computer software company with 51-200 employees
Efficient infrastructure consolidation enhanced by manageable interface
Pros and Cons
- "It allows us to consolidate our infrastructure very efficiently, enabling us to deploy eight servers in a seven-unit density."
- "One area for improvement is the connectivity, specifically the backplate and switch connections."
What is our primary use case?
Our primary use cases are mostly for compute and consolidation. If our customer needs to consolidate their existing infrastructure, they are using many applications, software, and databases, and they need a significant number of virtual machines.
For instance, they might need fifty virtual machines, and they try to consolidate all of this on one chassis, great chassis, and maybe four or five blades to reach good compute and memory performance. This setup allows them to start and explore fifty or sixty machines on the same platform.
How has it helped my organization?
We are able to consolidate the infrastructure, which allows us to deploy a large number of virtual machines on a single chassis to enhance performance.
What is most valuable?
The most valuable aspect of Dell PowerEdge M is the time of consolidation. It allows us to consolidate our infrastructure very efficiently, enabling us to deploy eight servers in a seven-unit density. This setup provides us a unified interface for management, allowing us to manage several rack servers from the same interface. The consolidation provides good compute and memory performance across the board.
What needs improvement?
One area for improvement is the connectivity, specifically the backplate and switch connections. Currently, for direct-attached connections to storage arrays, we need to install two switches to connect. A more intuitive setup interface could enhance user experience as well.
For how long have I used the solution?
I have been using Dell PowerEdge M with the first generation and series for about 12 to 13 years.
What do I think about the stability of the solution?
I rate the stability of the solution very highly, around nine out of ten.
What do I think about the scalability of the solution?
Scalability is straightforward within the same generation or class, yet becomes difficult if the server exceeds three years in age due to software version compatibility issues.
How are customer service and support?
Customer service and support in Tunisia are quite good, and I would rate them nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used other solutions. For example, Lenovo does not have strong support in Tunisia, whereas Health Packard Enterprise provides good technical support but is more expensive.
How was the initial setup?
The initial setup is somewhat complex. A more intuitive and unified setup interface would significantly enhance the initial experience.
What's my experience with pricing, setup cost, and licensing?
Pricing is relatively high. I would rate it as a six. It is somewhat expensive but manageable.
Which other solutions did I evaluate?
Besides Dell, Health Packard Enterprise and Lenovo are possible evaluations. They each have their own limitations.
What other advice do I have?
Overall, I have a positive experience, and my customers have had good experiences as well. Some of my customers have been using Dell PowerEdge M solutions for fifteen years.
I would rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Red Hat Certified Trainer /Examinar at a educational organization with 10,001+ employees
A solution with an easy pre-installation and preparation process with a friendly user interface
Pros and Cons
- "The networking features for administration and working with the server are valuable."
- "It requires time to transition to the new generation."
What is our primary use case?
We primarily use the solution for web services.
How has it helped my organization?
Dell PowerEdge M has a centralized administration for networks; instead of working with standalone servers, you have a centralized administration console. So you can administrate all servers from one location.
What is most valuable?
The networking features for administration and working with the server are valuable.
What needs improvement?
There is currently a new generation of Dell Blade Systems, so it requires time to transition to the new generation. However, the current version of the solution we are working with meets our requirements.
For how long have I used the solution?
We have been using the solution for approximately twelve years and are currently using series 620.
What do I think about the stability of the solution?
The solution is stable and works on customized sites and virtual classes.
What do I think about the scalability of the solution?
The solution is scalable, and you can scale the resources up and down, which was very important for us in the COVID-19 situation. The servers work to verify, and the resources are raised up and handle all the web applications that are working and installed on it.
How are customer service and support?
Our first contact is our partner Dell, who provides us with customer support directly.
Which solution did I use previously and why did I switch?
We previously used HPE standalone and Lenovo standalone servers, either rack or tower servers. However, we prefer Dell servers because the pre-installation and preparation process is easy, and the user interface is more friendly for the administrators.
How was the initial setup?
The initial setup was straightforward for our team because we have years of experience and complete documentation in case we face any issues during deployment.
What about the implementation team?
We implemented the solution in-house.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
I rate the solution as ten out of ten. The solution is good, and I recommend it to users considering implementing it depending on their business needs, as some businesses require standalone servers and some require central servers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Snr Systems Engineer at a computer software company with 5,001-10,000 employees
Solid product that never fails and runs forever
Pros and Cons
- "The most valuable feature of Dell PowerEdge M is iDRAC."
- "Dell PowerEdge M needs to run AMD CPUs on it."
What is our primary use case?
Our customers only have light use cases of this solution, deploying one or two applications because they do not want to spend too much money.
What is most valuable?
The most valuable feature of Dell PowerEdge M is iDRAC.
The product is very solid, never fails, and runs forever.
What needs improvement?
Dell PowerEdge M needs to run AMD CPUs on it.
For future releases, I would like to see the Ethernet connectivity updated. It is a very old technology. Dell has alliances with other companies that make their networking components, like Cisco and Brocade, but the choice is very slim. Dell also has their own networking products which are good however, there needs to be a better selection of networking components.
For how long have I used the solution?
I have been using Dell products and platforms for 20 years.
What do I think about the stability of the solution?
This solution is outstanding when it comes to stability.
What do I think about the scalability of the solution?
Dell PowerEdge M has its limits. There are only so many blades that you can put in a chassis. As far as blade service goes, it's good, but it has limits with scalability.
How are customer service and support?
Technical support from Dell is not good. I rate it a zero out of five.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup of Dell PowerEdge M is easy. The applied servers are very easy, making it one of the most straightforward products to deploy.
What about the implementation team?
Deployment and maintenance of this product require two engineers.
What was our ROI?
You will see the return on investment of Dell PowerEdge M in about two months.
What other advice do I have?
Anyone looking to implement Dell PowerEdge M into their organization should make sure that they have a channel partner that knows the product inside and out.
I would rate this solution a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Pre-Sales Engineer at a healthcare company with 1,001-5,000 employees
High quality hardware, stable, and scalable
Pros and Cons
- "The solution is made with high-quality hardware."
- "We have had some issues with the vendor's support that we have received. When you open up a support case with Dell they send a partner to assist you and in our experience, they are lacking knowledge about the solution. There are times when you need professional support from the vendor that knows the solution well."
What is our primary use case?
We are using Dell PowerEdge M for application and database servers.
What is most valuable?
The solution is made with high-quality hardware.
For how long have I used the solution?
I have been using Dell PowerEdge M for approximately seven years.
What do I think about the stability of the solution?
Dell PowerEdge M is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have had some issues with the vendor's support that we have received. When you open up a support case with Dell they send a partner to assist you and in our experience, they are lacking knowledge about the solution. There are times when you need professional support from the vendor that knows the solution well.
Here in my country, it has been a problem for Dell to keep offices here. This has been a problem for other vendors too, such as HP.
What's my experience with pricing, setup cost, and licensing?
Dell PowerEdge M price is comparable to other solutions but cheaper than IBM. However, the IBM solution is a higher grade solution whereas Dell PowerEdge M is a medium-level solution.
Which other solutions did I evaluate?
I have evaluated HPE solutions.
What other advice do I have?
I would recommend this solution to others.
I rate Dell PowerEdge M an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Sr, Storage Engineer at a manufacturing company with 10,001+ employees
Initial set up complicated, but after, easy to configure and use, many packages available
Pros and Cons
- "The solution integrated well."
- "The set up is complex"
What is most valuable?
The initial set up was fairly easy. It wasn't difficult compared to other packages. We did the initial set up for Synergy's fibre channel switches before we started but afterwards, we did not have to worry about using the virtualized fibre or anything with them, the storage automatically came with it.
What needs improvement?
Their features and product overall are comparable to others on the market, nothing stands out. The company should have either been more clear with the packaging, or a little bit more forthcoming with what you needed, what is in the package, and what came with it.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is pretty stable.
What do I think about the scalability of the solution?
The solution integrated well. We were able to still use Synergy, which is our main platform, and usually, as long as you can still use your main platform for upgrades then it is easy to scale. However, if you were to start changing the main hardware out it then becomes more difficult to be able to scale.
How are customer service and technical support?
The customer service was pretty good.
Which solution did I use previously and why did I switch?
My career started with using HP servers. The problem aroused when the HP servers became very hot and resource-intensive. We then started using Cisco products, and they were about the same as HP with the issues we were having. Once we moved to Dell products, it all came together, we could use all three. All three had their own separate purpose.
How was the initial setup?
The set up is complex. However, once everything is up and running, it was pretty straightforward. We had a vendor assisting with the initial set up but once we were through those initial problems, finding out the order of how it is supposed to be set up, and finding out the packages needed, you are good to go to use them.
What about the implementation team?
We had to contact a vendor to give us some help with some of the areas of the install.
What's my experience with pricing, setup cost, and licensing?
There are many packages available, it was a benefit using a vendor to help us get a package we needed. If we would not have gone with the vendor we might have been charged unnecessarily for packages we did not need.
What other advice do I have?
I would recommend using engineers to help make the design for the setup of the solution. This will allow for a clear view of what is needed for your environment, they can identify issues and know exactly what packages are needed before purchasing.
I rate Dell PowerEdge M a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of IT at a hospitality company with 201-500 employees
Great for store virtualization with a good price and performance
Pros and Cons
- "The initial setup is straightforward."
- "Can be improved by being proactive in making changes that could improve the solution."
What is our primary use case?
Our primary use case for the solution is store virtualization, and it is deployed on-premises via blade servers.
What is most valuable?
The most valuable features of the solution are its price and performance.
What needs improvement?
The solution could be improved by continuously looking for ways to make it better.
For how long have I used the solution?
We have been using the solution for about six years.
What do I think about the stability of the solution?
The solution is scalable, and approximately 200 employees utilize the solution.
How are customer service and support?
We have had a great experience with customer service and support. I rate them ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. Two people are required for maintenance.
What's my experience with pricing, setup cost, and licensing?
Purchasing the solution outright costs approximately 12,000.
What other advice do I have?
I rate the solution a ten out of ten. However, the solution is good and can be improved by being proactive in making changes that could improve the solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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