I use the solution in my company for virtualization.
President at Pinnacle Computer Services, Inc.
Offers a good interface and return on investment to users
Pros and Cons
- "The solution's most valuable feature is its interface."
- "I believe that the tool’s support team is an area with certain concerns where improvements can be made."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is its interface. The tool allows you to choose any interface you want. For example, you can choose a 10, 25, or 100 GB fiber channel.
What needs improvement?
It is a pretty dynamic product and is better than everyone else's servers. HP has lost its way, and we are not going to use Lenovo in our company.
I believe that the tool’s support team is an area with certain concerns where improvements can be made.
For how long have I used the solution?
I have been using Dell PowerEdge M for fifteen years. My company has a partnership with Dell.
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What do I think about the scalability of the solution?
My impression of the scalability of the product is good. You can put a lot of memory in the tool now, and you have a good choice in processors, so you can go wherever you want or do whatever you want with your money. Scalability-wise, I rate the solution a nine out of ten.
How are customer service and support?
My experience with the support team has been straightforward. Your first call with the support team is a lucky draw. If the problem is massive enough, the tool quickly offers tier-three support. I rate the technical support an eight out of ten.
How was the initial setup?
The product's initial setup phase was always straightforward.
On a scale of one to ten, if ten was the most straightforward, I rate the setup phase a nine.
Only one person can deploy the solution. We go online with SAN and move the virtualization to it. People involved in the deployment process varies but the person that takes care of the servers or SAN Storage would do it when it isn't delegated to one person.
The solution can be deployed in a couple of hours.
What was our ROI?
I have seen that most people run the tool for seven to ten years. I don't think there's any problem with the return on investment.
What's my experience with pricing, setup cost, and licensing?
I know we get three years basic, and the on-site licensing model for business seems fine. I wouldn't pay for a support plus or anything.
Which other solutions did I evaluate?
My company use the tool. We are pretty much in Dell PowerEdge's camp, so we aren't looking into the alternatives. We looked at HP, and it was horrible.
My company has experience with other products in the market, and we started to use Dell after HP wore us out. HP is horrible. We decided to try Dell and haven't looked back since then. There are differences between HP and Dell in areas such as support. The on-site support from HP is bad as they can't diagnose the problems right, and then they have to go into one piece at a time. The on-site support ends up causing death for you one day. My company is not a fan of HP.
What other advice do I have?
The tool handles workload variations in our company's environment since we use a VMware stack, causing everything to be distributed across servers.
I would recommend the product to others because it is cheaper than Cisco and better than HP.
My company is not currently deploying AI in the product, but AI reviews many things related to Dell and can tell you what your trends are, which is helpful.
I rate the overall tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at Ancura
Product is reliable, monitor the servers, perform health checks and easy to install
Pros and Cons
- "The installation is easy."
- "One area for improvement is VLAN configuration."
What is our primary use case?
Running ESXi.
What is most valuable?
One good option is that they now have a template or profile creation. This wasn't possible in previous models like the PowerEdge M1000e or the 1955 and 1855 series. The 7000 series introduced this time-saving approach. You configure a template, and when you add a new server, you can deploy it from that template with consistent configurations.
Also, configuring the iDRAC (integrated Dell Remote Access Controller) is easy. You only need to apply settings in a few places, and they are applied across all blades.
For the 7000 series, it has its own management console. For rack servers, you can use OpenManage software.
With OpenManage, you can monitor the servers, perform health checks, and configure email notifications. However, we mainly use it for hardware alerts, as our primary focus is on ESXi.
What needs improvement?
One area for improvement is VLAN configuration. With Cisco UCS, you apply settings in one place, and they are applied across all the levels. With PowerEdge M, you need to apply them in multiple places, like on the SmartFabric and the M series blades themselves. It would be more convenient if we could apply VLAN configurations in one or two places, like in UCS.
Also, in UCS, you can upload the configuration from the support bundle to the infrastructure. Dell has made improvements in this area for PowerEdge M, as they didn't have this option previously.
One more thing I would like to see is about training. Previously, there were some foundational-level courses on Dell's learning site. If those kinds of training were provided again, that would be helpful.
For ESXi, I did all the foundation courses available on VMware's website. Dell might offer courses on mobility, but I am not sure about recent offerings. In the past, there were foundational courses available, but I don't know if that has changed since Broadcom acquired VMware. However, advanced and professional courses were available from VMware, which is what most companies use if they are looking for those levels. But initial-level courses were something we expected from Dell.
For how long have I used the solution?
My current company procured this product around two years ago, and before that, I used Dell modular servers as well.
We have PowerEdge servers, and we also have the 7000 series. We used blade servers, specifically the M series. We use PowerEdge R and C series, mostly rack servers.
What do I think about the stability of the solution?
On the PowerEdge model, specifically the 7000 JST, I have been working on it for the last two years. So far, it's stable. I haven't seen many problems with that product. It's a stable product.
The product is reliable. Uptime is also good, especially when using the server for virtualization platforms. In case one node goes down, the uptime isn't affected because services continue running within the cluster on other nodes. The uptime report from the monitoring tools is good.
What do I think about the scalability of the solution?
Scalability is good. They have improved it, and I'm fine with it. Maybe I don't have high requirements for these aspects.
But overall, it is good. No concerns.
How are customer service and support?
It's okay. The support is adequate. My support experience is okay. I have raised a few tickets and received support. Since I have only been working with it for two years, my experience is limited.
Which solution did I use previously and why did I switch?
How was the initial setup?
It is easy. Major time is spent on planning and preparation of the site because we need to work with the network team. Sometimes, it took time, but otherwise, the installation is easy.
Every company has a different kind of process. So, depending on the process, availability of resources, and the network team's support, deployment might take some time. If everything is in place, installation can be done within one to three days.
Deployment resources depend on the deployment size. For example, the number of engineers needed varies depending on whether you are installing two JCPs, three JCPs, or ten to twelve blades.
There is a different team that manages it. Dell servers are still there in the environment.
What about the implementation team?
Which other solutions did I evaluate?
The M series is similar to Cisco UCS (Unified Computing System). I used it in the past. In my previous organizations, we worked with UCS, but they migrated from UCS to the 7000 series, the blade series.
Maybe because UCS was more cost-effective and less resource-effective. That's why they moved to that. But in the current environment, we don't have UCS.
What other advice do I have?
For Dell, I rate it a nine out of ten because they have created a solution similar to UCS. They are competing well but still have some improvements to make compared to UCS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge MX- Series
April 2026
Learn what your peers think about Dell PowerEdge MX- Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
887,041 professionals have used our research since 2012.
Director De Red at a comms service provider with 201-500 employees
Standard server experience with reliable features but needs better support
Pros and Cons
- "The Integrated Lights-Out (iLO) support is notably better than that of other servers."
- "The initial setup of Dell PowerEdge M is straightforward, and its ease of installation is a highlight."
- "The last year, we experienced problems with support, as Dell decreased staff in Latin America, impacting support quality."
- "The last year, we experienced problems with support, as Dell decreased staff in Latin America, impacting support quality."
What is our primary use case?
We have a Blade server, specifically the N640, and some of the Dell PowerEdge R740, R760, and R750 models. We have been using these servers.
What is most valuable?
PowerEdge is a very standard server and isn't significantly different from other brands regarding the processor and the network interface card configurations. The quality of service and support makes a difference in IT solutions. In particular, the Integrated Lights-Out (iLO) support is notably better than that of other servers, although differences are minimal across different providers.
What needs improvement?
The last year, we experienced problems with support, as Dell decreased staff in Latin America, impacting support quality.
Additionally, Dell's prices have increased more than competitors.
For how long have I used the solution?
I have used Dell PowerEdge M for the last ten years.
What do I think about the stability of the solution?
The reliability of the server is okay. We have encountered issues with disk latency, however, this is due to BigWorld configuration rather than the server itself.
How are customer service and support?
Recently, delays with spare parts and the availability of specialists have become problematic. Previously, we had access to specialists in the country or Latin America, but now they must be sourced from the U.S. or Europe, increasing response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Dell PowerEdge M is straightforward, and its ease of installation is a highlight.
What about the implementation team?
My data security team comprises 26 people, with necessary networking technicals and VMware administrators to deploy servers quickly and manage them using IP addresses.
What's my experience with pricing, setup cost, and licensing?
The cost varies significantly depending on the server's configuration and can range from $10,000 to $60,000 for the same server line family.
What other advice do I have?
The server is a commodity. Dell PowerEdge is a standard offering without significant differences from other servers.
Overall, I would rate the PowerEdge M series a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant VP, Information Technology at a insurance company with 1,001-5,000 employees
Enhance infrastructure automation and security with reliable hardware
Pros and Cons
- "PowerEdge has high functionality, especially for automation on the firmware, which allows us to receive alerts for issues."
- "PowerEdge has high functionality, especially for automation on the firmware, which allows us to receive alerts for issues."
- "The caching is a bit weak, making the hardware non-responsive, especially on hypervisor layers like ESXi or Hyper-V."
- "The caching is a bit weak, which can make the hardware non-responsive, especially on hypervisor layers like ESXi or Hyper-V."
What is our primary use case?
We are using PowerEdge primarily in our infrastructure. We have an on-premises private cloud and a virtualization layer. We use PowerEdge for automation on the firmware, which provides alerting capabilities whenever there is an issue.
What is most valuable?
PowerEdge has high functionality, especially for automation on the firmware, which allows us to receive alerts for issues.
The service and support from Dell have been excellent, typically providing resolution within four hours. Security features were initially a significant attraction, as Dell offered a lot of in-built security. The hardware is stable, which is essential due to the low outage rates.
What needs improvement?
The caching is a bit weak, which can make the hardware non-responsive, especially on hypervisor layers like ESXi or Hyper-V. Caching is vital for virtualization platforms, which is an area where PowerEdge is a little weaker.
For how long have I used the solution?
We have been using it for more than five years.
What do I think about the stability of the solution?
The hardware is very stable. Outages are very rare with Dell products.
What do I think about the scalability of the solution?
Scaling in is good, however, scaling out is where we faced some issues. PowerEdge servers are slightly challenging to scale out.
How are customer service and support?
The support is good. That said, the account management needs to be strengthened.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Lenovo, Cisco, IBM, and Dell previously. I initially chose Dell for their excellent service and support, many in-built security features, and stable hardware.
How was the initial setup?
The initial setup is very simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
It's priced medium, however, recently the global pricing has increased by twelve percent. It would be beneficial for us if the pricing could be reduced by about eight percent.
Which other solutions did I evaluate?
We are currently using Dell, however, we need to have more discussions with Lenovo for more insights beyond what online searches offer.
What other advice do I have?
Based on my experience, PowerEdge is suitable for all sizes of companies, especially beneficial for BFSI and enterprise-class companies.
I rate PowerEdge ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Administrator at Diyar United Company
iDRAC features make server management easier but room for improvement in processor capabilities
Pros and Cons
- "The initial setup is easy."
- "There is room for improvement in scalability."
What is our primary use case?
We used it for normal Windows servers before, in my previous client. They used it for regular Windows clients, and they have a significant infrastructure.
What is most valuable?
I have explored the new iDRAC features. It's similar to what we have in HP as well.
Using the iDRAC feature makes server management much easier for this type of setup. It's quite useful.
What needs improvement?
Perhaps the processor needs some improvement in terms of processing features. If I remember correctly, the Intel Xeon processor shipped with the Dell PowerEdge M is the 6426Y.
This processor is a 16-core processor that can handle around 32 threads. Now, the HP server we are considering has a 6430 processor, which is 32 cores. It can handle 64 threads. So it's twice as much as the Dell PowerEdge M. However, the memory module, the DDR4-4800, is the same.
But according to reviews and online sources, the memory performance is much better on the Dell PowerEdge. That's where the confusion arises.
Another area of improvement could be scalability.
For how long have I used the solution?
I have been working as a system admin for 15 years. So, we used Dell PowerEdge M in the past.
We had Dell PowerEdge M ranging from the 2900 to the 2950 models. We have the 360 G5, G6, G7, and the 380 G7. And later on, we started virtualizing the environment.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
If we consider the end users, it would be more than 10,000. This setup is for the Ministry of Education, specifically for a college.
I would rate the scalability a seven out of ten.
Which solution did I use previously and why did I switch?
Our clients are planning to upgrade the system infrastructure with Cisco Blades. They want to move away from the complexity of managing other servers.
How was the initial setup?
The initial setup is easy.
Which other solutions did I evaluate?
In my current client's environment, but they are more inclined towards Cisco servers and have a large infrastructure based on Cisco blades. They have three different clusters with individual hosts, and they primarily use Hyper-V rather than VMware.
The processor performance is better on the HP, while Dell has an advantage in terms of memory performance. The client is having trouble deciding which one to go for.
What other advice do I have?
On a scale from one to ten, I would rate this solution a seven out of ten. I have worked with the older servers. Even though they were quite old, they performed well because it has been a long time since we acquired Dell servers. I purchased Dell PowerEdge R730 or Dell PowerEdge R740. In general, the parts are reasonably priced compared to other products. They are easy to manage. And I strongly believe that the parts are of better quality.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Cost-effective solution boosts performance with exceptional infrastructure
Pros and Cons
- "The biggest advantage of PowerEdge is that it is cost-effective, and its performance and infrastructure are much better than other competitors like Lenovo and HP."
- "The biggest advantage of PowerEdge is that it is cost-effective, and its performance and infrastructure are much better than other competitors like Lenovo and HP, with very good performance even when you are using it at one hundred percent load."
- "I have not noticed any specific improvements needed as most updates are done by the OEM over time."
What is our primary use case?
I was searching for a comparison since one of my clients made the software at Black Duck, such as SAST, Coverity, CCASP, SCA, BINDI, and CODES. Therefore, I want to make a comparison to forward it to my client, showing the differences. They have decided to purchase the software for the first time.
What is most valuable?
The biggest advantage of PowerEdge is that it is cost-effective, and its performance and infrastructure are much better than other competitors like Lenovo and HP.
Scalability and flexibility are key aspects, and most importantly, performance. The performance is very good, even when you are using it at one hundred percent load, providing one hundred percent performance.
What needs improvement?
There is no need for improvements. Everything is okay. I have not noticed any specific improvements needed as most updates are done by the OEM over time.
For how long have I used the solution?
I have been providing a session for the last 14 to 15 years.
What do I think about the stability of the solution?
Based on my experience, there is little maintenance required, yet not much if you are using it in a proper environment and providing the proper conditions for the servers. Then there's no need for extensive maintenance.
What do I think about the scalability of the solution?
The scalability and flexibility are better compared to others.
How are customer service and support?
Dell support is satisfactory. I always have a good experience with it.
How would you rate customer service and support?
Positive
How was the initial setup?
It's easy. It's not a difficult task. You can manage it, and it is quite straightforward.
What about the implementation team?
One person can handle it. It's not a hard task that requires engaging different people.
What's my experience with pricing, setup cost, and licensing?
Dell high-end server prices are quite high for some servers, yet not all. Most of the Dell series, like the PowerEdge series, are reasonably priced and accessible.
What other advice do I have?
Overall the rating is around nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Automation Instrumentation Consultant at Andrade Gutierrez
Excellent customer service enhances solar power data management
Pros and Cons
- "The server is more common for the mass market and although it is nothing special, what stands out is the good after-sales service provided."
- "There is no specific feedback on improvements directly from our usage."
What is our primary use case?
We primarily use Dell PowerEdge M for server purposes in solar power plants. The server is utilized as a simple data logger and for SCADA. Our use cases are primarily focused on solar power service for the solar power plant, which involves simple data logging and does not require heavy or complex calculations.
How has it helped my organization?
Our company operates in the energy sector and the Dell PowerEdge M serves our needs effectively. The equipment allows us to support SCADA and servers required by our customers. We do not delve much into the intricate configuration and parts specification. We ensure the equipment meets the operational requirements set by our clients.
What is most valuable?
The server is more common for the mass market and although it is nothing special, what stands out is the good after-sales service provided.
What needs improvement?
We work primarily with power plants such as thermal, solar, and wind power plants. There is no specific feedback on improvements directly from our usage. If areas need improvement, we would address them with our integrator.
For how long have I used the solution?
I have been dealing with Dell PowerEdge for five years.
What do I think about the stability of the solution?
I cannot say specifically about the stability as it is not my area of concern.
What do I think about the scalability of the solution?
I don't know about the scalability.
How are customer service and support?
I rate their customer service at nine out of ten since our requests have been attended to in a timely manner.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My customers prefer Dell, and for us, Dell has provided all the support we need. I cannot say about switching from another solution as Dell remains our preferred choice.
How was the initial setup?
We have not specifically gotten into the initial setup details. It might be straightforward for the end-users, however, I do not directly deal with it.
What about the implementation team?
We contact the integrator to handle the parts related to the implementation and maintenance.
What was our ROI?
I do not have any specific return on investment information regarding Dell's impact on our company.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay for us. For us, the confidence in Dell's equipment is higher than HP. HP is cheaper, however, our preference for Dell comes from its reliability and support.
What other advice do I have?
I recommend Dell PowerEdge M. Over the past five to six years that I have worked with PowerEdge, I have had no complaints from my customers.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Project manager at Sopraco NV
Is highly available and scalable and useful for hosting virtual machines
Pros and Cons
- "The tool's most valuable features are high availability and scalability. Its integration is easy."
What is our primary use case?
The tool aims to serve as a hypervisor service for hosting virtual machines.
What is most valuable?
The tool's most valuable features are high availability and scalability. Its integration is easy.
What do I think about the stability of the solution?
Dell PowerEdge M is stable.
What do I think about the scalability of the solution?
As we need to grow our infrastructure, we can add extra host servers, expand the memory, and increase components as necessary.
How are customer service and support?
I haven't contacted the tool's support yet.
How was the initial setup?
The tool's deployment is easy and takes around two days to complete.
What was our ROI?
The return on investment for us comes from its reliability and stability. The tool has been a good investment because they haven't experienced any downtime, and they keep everything running.
What's my experience with pricing, setup cost, and licensing?
The product is budget-friendly. The initial cost for each server was around 10,000 euros. It's a standard price, not too high or too low.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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