Dell PowerEdge Rack Servers Reviews

The use case for having Dell PowerEdge Rack Servers in our university is that they are sources and resources for our infrastructure. We use it for our VMware infrastructure and VDI.

The feature I appreciate the most about the Dell PowerEdge Rack Servers is the iDRAC, as we were able to remove our KVMs from the data center and use iDRAC as a management platform. 

The Dell PowerEdge Rack Servers help my organization overall since they are very reliable and very scalable.

I actually love the Dell PowerEdge Rack Servers the way they are right now.

I would improve the Dell PowerEdge Rack Servers by enhancing the GUI and providing a better hands-on experience for quick fixes on the servers, as most of the work is done by a vendor coming in to fix the systems. Having some videos online on the disassembly of the servers would be helpful.

My name is Pedro Lopez, and I've been using Dell PowerEdge Rack Servers for 10 years while working at my university for over 15 years.

Regarding downtime with the Dell PowerEdge Rack Servers, they're very reliable, so we hardly have any downtime, and we have quick turnaround on repairs.

The Dell PowerEdge Rack Servers support the growing needs of my university, as the scalability allows us to add more resources fast. We have good turnaround with our vendor partners and getting the new equipment in as soon as possible.

I would rate the customer service and technical support a ten out of ten. I love support from Dell; they have always been able to help us throughout any issues we have.

Positive

Before putting in the Dell PowerEdge Rack Servers, we evaluated solutions from other vendors, including HP and Cisco.

My experience deploying the Dell PowerEdge Rack Servers includes purchasing the Dell equipment, where we get professional services.

Dell's professional services as great, as they're very helpful and also do cross-training with us. We're able to learn from the experience of the setup.

I see a return on investment with the Dell PowerEdge Rack Servers. They're very cost-effective and reliable, and we were able to downsize.

The pricing for the Dell PowerEdge Rack Servers is reasonable since we are part of higher ed, making the prices very competitive with other vendors we have approached.

We chose the Dell PowerEdge Rack Servers based on our history with Dell and the cost.

The Dell PowerEdge Rack Servers do not play a role in my organization's AI initiatives at the moment, as we're barely hitting that, striving towards AI.

I'm currently a server administrator, system administrator, and we remotely manage most of the servers using iDRAC.

Dell PowerEdge Rack Servers are very reliable, very cost-effective, and the services that Dell provides are very useful and helpful in deploying infrastructures. I really love the solutions that iDRAC gives you for quick updates and firmware, ensuring that they're reliable for our systems.

On a scale of one to ten, I rate the Dell PowerEdge Rack Servers as a ten; I definitely really love them and would not change that for anything at the moment.

On-premises

We have VMware with 2 node servers and almost 20 virtual machines. We have in-house software and an HR and finance application running on it. It works fine for handling diverse applications.

We are using the FX2 chassis, which is a small setup. We have a small environment with very few servers.

Our environment is small, and it fits our environment. For our requirements, it is working fine.

We have protection with secure firmware of Dell PowerEdge Rack Servers. We have not experienced any security incidents or vulnerabilities with our PowerEdge servers.

It reduces our downtime because it has been working fine. There has never been any failure. I have used HPE servers previously, and we had issues related to rebooting, power supply failure, etc. Our Dell PowerEdge Server is working fine. There is no failure.

We use OpenManage Enterprise software. It gives us an advantage in rebuilding a new server. We can build templates and use the same templates to deploy new servers. There is no manual work.

It is a stable server. I have never faced any failure with these servers.  They keep running for at least five to seven years without any issues.

They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server.

If they can provide more disk slots in one server, that would be good for the environment. Sometimes a BIOS upgrade fails, or something unexpected can happen.

I have used Dell PowerEdge Rack Servers for the last 15 years.

I never faced any failure in the last four to five years. It is a reliable product. Not even one server has failed so far.

We are using the FX2 chassis with two node servers. Two slots are still free. We can add new servers at any time, so the scale-out option is there. The RAM increment option is also there. We can add a lot of RAM there. 

I encountered issues a few times, and they resolved them within the time frame.

Positive

We were HPE customers for ten years. We switched to Dell EMC products about ten years ago. We have VNX storage, xUnity, data domains, tape libraries, and PowerEdge Servers. About 90% of my existing infrastructure is from Dell EMC.

We chose Dell PowerEdge Servers because they are well-known servers. They are the core products of Dell. I love EMC products. They were acquired by Dell. It is almost a similar technology.

Due to built-in software, it is easy to deploy and easy to manage.

When we purchase new servers, partners are responsible for deployment. However, after the initial deployment, it is our responsibility to manage them.

I have tier-one partners like Condo Protego, Cloudbox, GPM, and GBM. We are working with these partners. They have the capability to design the solution, but not all partners are equal.

We did not work with Dell's Professional Services because our environment is not a very big environment. It is an expensive service and not required for our business.

It keeps running and does not create any problems. There are no hardware or power supply failures. It has been good for our business.

We are at an initial stage in our AI journey. We have not tried to run any AI workloads on our PowerEdge Servers. Our business environment is a bit different, and at the moment, we do not require much AI for our business.

I would rate Dell PowerEdge Rack Servers an eight out of ten.

We deployed Dell PowerEdge Rack Servers to support a VMware environment, and we're looking for something else, but primarily it's to support our software that we're delivering to our customers, allowing them to bring their own hardware if they wish; however, if they want us to provide it, we only bring Dell.

I find great value in Dell PowerEdge Rack Servers, particularly in their excellent serviceability. At cost per feature, the pricing is great; I super love iDRAC and the serviceability, as they're easy to access when needed and work every time, showcasing consistency in quality.

The main benefit my customers see from installing or deploying Dell PowerEdge Rack Servers is that they don't have to pay much attention to it because it runs smoothly, meaning they don't babysit it as they should, which while not ideal, indicates how stable the product is.

In my opinion, Dell PowerEdge Rack Servers could improve in clarity when specifying options; for instance, the difference between power supplies can sometimes be a little challenging to understand if you don't already know, but the product itself is great, and I believe it will continue to get better, so I don't have specific requests.

I have been using Dell PowerEdge Rack Servers for 15 years.

The main benefit my customers see from installing or deploying Dell PowerEdge Rack Servers is that they don't have to pay much attention to it because it runs smoothly, meaning they don't babysit it as they should, which while not ideal, indicates how stable the product is.

We've added nodes with Dell PowerEdge Rack Servers, and when customers expand their usage, they buy new suites on top of what we previously sold them, allowing new nodes to fit in smoothly without causing issues during additions to the stacks.

I haven't needed to use Dell support recently, but I have in the past, and I feel that one of Dell's strong points is their support; they believe you and usually resolve issues without passing you on to someone else, and I appreciate having one person own my case and build a relationship by following up to check if everything is still working.

Positive

I haven't bought anything but Dell in a long time and found myself using other products at customer sites to assist in troubleshooting, and I've always felt that the interfaces on Dell PowerEdge Rack Servers are pretty intuitive, which isn't always the case with other products.

My role in using and managing Dell PowerEdge Rack Servers involves specing it, picking it, buying it, ordering it, and installing it, so I manage it end to end until I turn it over to the customers, providing a turnkey service to go with our software that we sell.

We work with a channel partner, distributing under OEM, and while we have a Platinum Dell partner to assist us in quoting and ordering, we maintain relationships with account managers at Dell, who are awesome.

I believe my customers really appreciate the predictability of costs, especially since Dell offers extended warranties that allow them to plan for running their systems for 5 or 6 years while being aware they'll need to purchase new equipment in the future, fitting well with their operations based on expenses.

At cost per feature, the pricing is great.

We've compared Dell's pricing against HP in the past, and I think the pricing is competitive, offering good value.

I would rate Dell PowerEdge Rack Servers as a solution overall a 10, as I'm not even considering other servers and am happy with PowerEdge.

On-premises

Other

We use Dell PowerEdge Rack Servers for data systems and databases for the Ministry of Home Affairs.

By implementing Dell PowerEdge Rack Servers, we essentially wanted speed. We wanted fairly fast response times.

We already had some rack servers, and we changed to Dell because of the market. With regard to the ministries in France, we are forced to follow the markets that are offered to us, but in this case, we did have a choice. We carried on and bought a dozen rack servers that we would be receiving soon. We have also ordered about 50 more on top of that.

Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security, but we have our own system for protection from cyberattacks. We do not handle that kind of thing. The Ministry of Home Affairs does that, and they have their own defense system for that.

Dell PowerEdge Rack Servers do not heat up too much. We have had some big heatwaves this summer, and they came out perfect considering the heat. We have not had any problems. As far as their energy consumption is concerned, they are not very noisy, which means that they are ventilating well enough. We hardly hear them. They are very quiet. In this regard, there are no issues at all.

We are planning to keep them for an average of five or six years, but we know that we can keep them much longer because the new equipment is very tough. There are no breakdowns.

Dell PowerEdge Rack Servers never break down. As a result, we double save on everything such as the hard drives, power supplies, etc. Our services never stop because they work 24 hours a day. We never have any downtime. The servers are constantly running.

The OpenManage console has not affected our IT staff’s productivity.

We can set up the systems where we have disks as RAID, and then on other systems, we set up SSD M.2, which is only set up for the OS. This is great. It separates two systems very well, which is a very good thing.

We used to have HPE. Dell PowerEdge Rack Servers are much easier to use and manage.

There can be more visibility on the equipment remotely. It will help us to provide a better response in case of a breakdown because we are not always monitoring them. It will enable us to be more reactive when there is a breakdown at the level of the ventilation disk or the temperature. We are currently using another software that connects us to the server. It is called Grafana. It allows us to be connected to the servers and gather information, but it is not always that straightforward to get these two connected.

It would be great to have one general console to manage all of the servers. I do not know if Dell has one, but there should be one general console to obtain the temperature or detect if a disk is malfunctioning. We should be able to get information about disks, extractor fans, and other things related to the equipment because we do not enter the bays all the time. A centralized system would mean greater visibility into the equipment and maybe the capability to manage several servers, just like a console.

I have been using Dell PowerEdge Rack Servers for approximately one year.

I would rate their support a ten out of ten. We used to be with Dell before, and the maintenance response for any breakdown was very fast. It was within 24 hours. We often used to receive the part the next day. If we had a breakdown one day, we had a new part to replace it the next day.

Positive

We were using HPE. We moved to Dell PowerEdge Rack Servers because of the speed. Apart from the operating speed, we get safeguarding on disks or magnetic tapes. Thanks to the Dell servers, we have gained 24 hours of backups.

As compared to two years ago, the prices have increased at least by 2,500 euros per server. 

We do not take any other licenses offered by Dell. We take what comes in the pack, but for the same configuration servers, we were at 5,500 euros before, and nowadays, it is about 9,000 euros or almost 10,000 euros per item. I know that everything has gotten more expensive, but it still is a very high price increase.

I would rate Dell PowerEdge Rack Servers a ten out of ten. They are very good as far as I am concerned. Personally, I have no negative feedback. They function really well, and they get the job done. We just need one console to be able to manage all of the different aspects of the equipment in case there is a breakdown. Apart from that, we have no issues. We started dealing with Dell again two years ago, and we have had no problems so far.

Foreign Language:(French)

Un support rapide, une utilisation facile et aucun problème de chauffage ou de panne.

Depuis combien de temps utilisez-vous les Serveurs Dell PowerEdge Rack?

J’utilise les Serveurs Dell PowerEdge Rack depuis un an environ.

Quel est votre principal cas d’utilisation pour cette solution? (Décrivez également votre environnement).

Nous utilisons des Serveurs Dell PowerEdge Rack pour des systèmes de données et des bases de données pour le Ministère de l'Intérieur.

Avec l'implémentation des Serveurs Dell PowerEdge Rack, on recherchait essentiellement de la vitesse. Nous voulions des délais de réponses assez rapides..

Comment est-ce que les Serveurs Dell PowerEdge Rack ont amélioré votre infrastructure informatique? Si ce n’est pas le cas, expliquez pourquoi.

Nous avions déjà des serveurs en rack et nous avons changé pour du Dell à cause du marché. En ce qui concerne les ministères en France, nous sommes obligés de suivre les marchés qui nous sont proposés mais là, nous avons eu le choix. Nous avons continué et acheté une douzaine de serveurs en rack que nous allons bientôt recevoir. Nous avons également fait la commande de 50 autres en plus.

Les Serveurs Dell PowerEdge Rack offrent leur propre approche pour la cybersécurité grâce à leur Architecture Résiliente mais nous avons notre propre système de protection contre les cyberattaques. On ne gère pas ce genre de choses. C’est le Ministère de l'Intérieur qui gère cela et ils ont leur propre système de défense à ce niveau-là.

Les Serveurs Dell PowerEdge Rack ne chauffent pas trop. On a eu de grosses chaleurs cet été et ils étaient parfaits malgré la chaleur. On n’a pas eu de problèmes. Au niveau énergivore, ils ne sont pas très bruyants et cela veut dire qu’ils ventilent correctement. On ne les entend pratiquement pas. Ils sont très silencieux. Il n’y a aucun problème à ce sujet.

On prévoit de les garder 5 ou 6 ans en moyenne mais on sait qu’on peut les garder beaucoup plus longtemps car le nouveau matériel est très costaud. Il n’y a pas de pannes.

Les Serveurs Dell PowerEdge Rack ne tombent jamais en panne. Du coup, on sauvegarde tout en double, les disques durs, les alimentations, etc. Nos services ne s'arrêtent jamais car ils fonctionnent 24h/24h. On n’a jamais d'arrêts. Les serveurs tournent continuellement.

La console OpenManage n’a pas affecté la productivité du personnel informatique.

Quelles fonctionnalités avez-vous trouvé les plus utiles et pourquoi?

On peut installer les systèmes où on peut monter des disques en RAID et puis d’autres systèmes avec les SSD M.2, qui sont mis justes pour l’OS. Je trouve cela très bien. Ça sépare bien les deux systèmes et c’est une très bonne chose.

Avant, on avait HPE. Les Serveurs Dell PowerEdge Rack sont beaucoup plus facile à utiliser et à gérer.

Dans quels domaines les Serveurs Dell PowerEdge Rack pourraient être améliorés?

Il pourrait y avoir une visibilité encore plus grande sur le matériel à distance. Cela nous permettrait d’avoir une plus grande réactivité au niveau d’une panne parce qu’on n’est pas toujours dessus. Cela nous permettrait d’avoir une réponse plus rapide au niveau d’une panne concernant des disques de la ventilation ou de la température. Pour le moment, on utilise un autre logiciel qui nous met en relation avec le serveur. Il s’appelle Grafana. Il nous permet de faire la liaison avec les serveurs et d’avoir l’information mais ce n’est pas toujours évident de pouvoir faire la liaison entre les deux.

Ce serait génial d’avoir une console générale pour gérer tous les serveurs. Je ne sais pas si Dell en a une mais il devrait y avoir une console générale qui permettrait d’avoir les températures ou de détecter si un disque est en panne. On devrait pouvoir obtenir des informations sur les disques, les ventilateurs et autres choses concernant le matériel car nous n’allons pas souvent dans les baies. Un système centralisé permettrait une meilleure visibilité au niveau du matériel et peut-être la capacité de pouvoir gérer plusieurs serveurs tout comme une console.

Avez-vous utilisé différentes solutions auparavant et si c’est le cas, pourquoi avez-vous changé?

On utilisait des HPE avant. On est passé à des Serveurs Dell PowerEdge Rack pour leur vitesse. A part leur vitesse d’exécution, on peut aussi sauvegarder sur des disques ou des bandes magnétiques. Grâce aux serveurs Dell, on a gagné 24 heures de sauvegarde.

Quels conseils auriez-vous à donner concernant les coûts d’installation, les tarifs et/ou les licences?

Par rapport à il y a deux ans, les prix ont augmenté d’au moins 2,500 euros par serveur. 

On prend ce qui est proposé dans le pack mais par rapport à la même configuration des serveurs, auparavant on était à 5,500 euros et maintenant on est dans les 9,000 euros ou presque 10,000 euros par pièce. Je sais que tout a augmenté mais c’est quand même une grosse augmentation de prix.

Est-ce que vous pouvez décrire votre expérience avec le service support de Dell.

Je mettrai un dix sur dix pour leur support. Avant, on était chez Dell et au niveau de la maintenance des pannes, c’était très rapide. C’était dans les 24 heures. On recevait souvent la pièce le lendemain. Si on avait une panne le jour-même, le lendemain on avait la pièce pour le remplacer.

Sur une échelle de 1 à 10, comment évalueriez-vous le service et le support pour cette solution?

10

Sur une échelle de 1 à 10 (1=pire, 10=meilleur), comment évalueriez-vous les Serveurs Dell PowerEdge Rack? Veuillez expliquer vos raisons.

Je mettrai une note de dix sur dix pour les Serveurs Dell PowerEdge Rack. Ils sont très bien en ce qui me concerne. Personnellement, je n’ai pas de retours négatifs. Ils fonctionnent vraiment bien et ils font leur travail. On a juste besoin d’une console pour pouvoir gérer tous les différents aspects du matériel dans le cas où il y a une panne. Sinon, on n’a pas de soucis. On a repris le marché avec Dell il y a juste deux ans et on n’a aucun problème pour l’instant.

We primarily use Dell PowerEdge Rack Servers for 3D rendering and 3D performance work. Our organization uses Dell servers to help with our rendering when they are not in use.

We have tested a few AI workloads on our PowerEdge servers, but we still need work to do in terms of installation, security, data privacy, and user agreements to deploy it in production. When you are in a big enterprise, you need at least two or three months to test something before launching it, or you may need to start over midway through. In some areas, we are at the forefront, but we are very far behind in other areas.

Dell PowerEdge Rack Servers have allowed us to work with PC over IP, enabling coworkers to work from anywhere. The servers have contributed to the sustainability effort. Our newest purchases are leased, so Dell takes them back when we're done. Otherwise, we can send them to a sustainability company that works with them. We get some money back, and they take care of it and give it another life. We try to use them for at least four years, and they aren't dead. Another company can use them, but we want a warranty on all the stuff in our data centers.

PowerEdge servers have reduced unplanned production downtime. Before we used PowerEdge, we had a lot of workstations on the floor. We could experience anything from a power outage to someone tripping on a wire. That kind of outage is stressful for us because our workstations and servers help with our rendering when they aren't used.

The iDRAC helps us monitor and manage our systems.

PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry. You want to fill the rack but can't because the estimated power consumption could be too high.

I have used Dell PowerEdge Rack Servers for eight to ten years.

Dell PowerEdge Rack servers are highly stable. Over four years, we've had less than 1 percent downtime, and we've rarely had to contact support about instability.

We have effortlessly scaled from approximately 20 servers to many more, so scalability isn't an issue.

The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of the support service is highly satisfactory.

Positive

We have a central agreement with Dell, and Dell servers were preapproved and ready to be installed. Therefore, no evaluation of other server brands was conducted, and there has been no switch from other server brands.

Deploying PowerEdge support is effortless. Our first-line support handled and managed the deployment. They provided step-by-step guidelines for us to follow, and it worked well.

The return on investment with Dell PowerEdge servers is substantial due to the combination of pricing, extended warranty, and exceptional support.

I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better.

On-premises

We have created Hyper-V virtual machines. We have multiple virtual machines running on this system. Dell PowerEdge Rack Servers are good for handling diverse applications. We have not faced any issues so far. It is good. It is doing well.

We are using Dell PowerEdge R730 Server, and it meets our needs for handling high-performance workloads. We are extremely satisfied.

They are good at firmware upgrades and other things. So far, we have not faced any issues with them. Earlier, I used some other brands. As compared to those, I am satisfied with Dell PowerEdge Rack Servers.

We did not experience any security incidents with Dell PowerEdge Rack Servers.

The advantages include ease of use. The rack accessibility, BIOS settings, and everything else are easy. Its configuration is straightforward. I do not have any difficulties working with it.

It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA.

I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options.

We have been using Dell PowerEdge Rack Servers since 2018. It has been almost five years.

It has been good. I have not faced any issues so far, and it is performing well. For the last five years, I have been using it and am extremely satisfied. I hope it will continue like that.

We have not done any expansion. We are planning but have not implemented any expansion yet.

When I had an incident, the support was good. I would rate it a nine out of ten.

Positive

We have used other brands previously, but we had issues related to firmware and slowness. We are satisfied with Dell PowerEdge servers.

 It was not difficult. Based on my previous experience, it was easy to implement.

I worked with Dell Professional Services to plan, implement, and adopt the solution in the beginning. They supported me with the RAID configuration and other types of setups.

We reduced costs by purchasing one or two servers instead of multiple. We are using a single server for our workload.

I don't remember the model, but we evaluated HPE. 

We have not run any AI workloads on these servers. We have multiple software and platforms. It is not easy to integrate AI. We are planning to do it but so far, nothing has been done when it comes to AI integration.

Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten. It has been working well for the last five years. I am satisfied with it.

On-premises

We use Dell PowerEdge Rack Servers for virtualization with VMware products to host ESXi. We also use products such as vCenter and vSphere, and we are now in the process of moving towards the VCF solutions to do our SVDC infrastructure.

By implementing Dell PowerEdge Rack Servers, we are looking to replace some of the old machines with more recent machines. We want to reduce energy consumption and also gain some space in our data rooms and our data centers. We are going to replace several machines with just one machine that is a more recent machine.

We have always had them. We have always worked with Dell PowerEdge servers. So, I have only known those servers. They have improved our organization in terms of productivity, continuity, and the quality of the service. They are quite robust. We are very happy with the malware incident-product resilience ratio.

Dell PowerEdge Rack Servers have improved a great deal in comparison to the older generations of servers when it comes to energy consumption. I do not have the figures because I am not part of the teams that measure our data centers, but we have easily had 20% or 30% energy savings.

To manage the evolving needs of high-performance workloads, the racks or the machines that we buy have a lot of storage space to add memory or disks if needed. In terms of storage, we are using the PowerEdge servers to make some VMware vSAN. With vSAN, there is a storage layer with disks, flash, etcetera for the cache. We have the option to stretch it by buying more disks for more storage, but we also have the possibility to easily stretch and add memory to our machines, which is good. In terms of evolution, this is very important for us because in the beginning or at the kickoff point of a new project, it can be a bit vague for us and we do not know how our needs will evolve. We might need more over time.

The machines that we have today are the oldest that I know of from the Dell PowerEdge series. For example, they might be 11G. We still have some of them, and they still work. They are robust, resilient, and durable. However, they no longer get any support. If we want any maintenance from them for this hardware, we have to pay for support extensions. This way we get help when we have a supply or hardware breakdown with these models. We must pay for the support because this kind of equipment came out a long time ago, and it has reached its end of life, so the support exists but at an extra cost. That could be an area for improvement, but from a commercial point of view, it is hard to maintain the support and storage for parts and keep a stock of parts for aging machines while knowing that they have been replaced by new-generation machines that are more efficient and less energy-consuming. It is debatable, but commercially, it is understandable. We just live with it.

For all of our Dell products, including PowerEdge servers, we have a ProSupport contract for the data center. We are very pleased with them because any breakdowns are very quickly resolved. We get a technician in less than 24 hours. We can also resolve certain breakdowns quickly because we can simply get connected to the machine. Even when we no longer have access or a connection to the machine, we always have an administration link that allows us to connect to iDRAC and reboot the machine. As a result, this feature is helpful.

We use the OpenManage console. It helps the team and saves a huge amount of time with the lifecycle management and updating BIOS and firmware. It is good for that. Without it, we cannot manage to keep our servers up to date, so it is a very significant gain. It is very important for us.

Using Dell PowerEdge Rack Servers has affected the overall flexibility of our operations. We have gained productivity. To start with, we have gained in terms of performance at the writing level with IOs. In the past, our users used to complain a lot about the waiting time and the slowness. There was some congestion with IOs. Since we have been using the new generation servers, people are happier. We no longer get problems with the slow speed of the IOs writing, etc.

Nowadays, iDRAC is very important. It is one of the features that we use the most because we do not always have physical access to our machines. iDRAC is a tool that we use daily. If we did not have it, it would be very complicated to manage the machines. This is a great feature.

The pricing can be better. These are expensive machines. Especially since COVID-19, many organizations are trying to reduce costs in various directions, and they often end up challenging the IT services and IT teams to reduce the costs. As a result, the choice made today for IT machines is very much based on the price, especially for the hardware. We are currently working with Dell because when we do an RFP, we put several resellers in competition, and at the moment, Dell is able to produce competitive and interesting prices for our needs. So, the final decision is often based on the price. It is essentially the price that will influence the choice of the hardware.

We order vSAN Ready Nodes, but it can happen that between the moment we order our machines and the moment they get delivered, there are some updates or new versions that may have come out. As a result, when we receive our machines and switch them on, even though they are vSAN Ready Nodes, we still have to patch them and build them with a version to be able to integrate them in a cluster so that they are uniform and with the same version as the others servers. So, there is room for improvement with regard to getting the target version.

There can be a long time gap between the order, the manufacturing, and the delivery or receipt of the machines. After receiving them, we have a process of hardwiring. We still have tasks left, such as racking the machine and hardwiring, before using the machines. It can sometimes take several weeks before we are able to use them, and that is when we notice a difference between the production machines and the new machines. Although the new machines are vSAN Ready Nodes, they are not actually ready.

I have been using Dell PowerEdge Rack Servers for seven years, but it has been longer for our organization.

The stability is good.

They are scalable.

We are very happy with their support because we benefit from ProSupport. It includes the intervention on the data center, the parts, and the technician in less than 24 hours. So, it is working well.

I would rate their support a nine out of ten because sometimes, there are issues. Sometimes, a part might not be available. When a part is not available, it can have an impact. They have several strategic points in France where the parts are stored, and the parts come from those points. When those parts are not in those areas, they widen the search for the parts, and that can be worldwide. As the parts can come from anywhere, they can take longer to get to us. Some service requests might also have gone over the SLAs, but we understand that it cannot be perfect.

Positive

In this organization, I have always worked with Dell servers, but in the past, I have worked with HPE. They are fairly similar. HPE has the iLO card, and Dell has the iDRAC card. I do not have enough insights into HPE servers because I have worked very little with them. I do not have that many elements for comparison. The only elements for comparison that I have are more or less the same.

I was involved with the new infrastructure. It was very simple because the new PowerEdge servers that we ordered were vSAN Ready Nodes. We get our own machines. We do the hardwiring. We switch them on, and we immediately have our ESXi installed. Only the configuration is left to do. We only need to integrate new nodes and new servers in the bay centers and ESXi in our clusters at the bay centers. We then do the configuration. That is the administration part, and then, we link VMware. So, the integration has been hugely simplified by the fact that we have some vSAN Ready Nodes.

We do the implementation ourselves.

Personally, I find them extremely expensive, but my colleague is a part of the buying team, so he would know better than me.

I would rate Dell PowerEdge Rack Servers an eight out of ten. I am not entirely satisfied to rate them a ten.

Foreign Language:(French)

Des serveurs robustes pour la productivité, la continuité et la qualité de service

Depuis combien de temps utilisez-vous les serveurs Dell PowerEdge Rack?

J’utilise les serveurs Dell PowerEdge Rack depuis sept ans mais cela fait plus longtemps pour notre société.

Quel est votre cas principal d’utilisation de cette solution? (Décrivez votre environnement).

On utilise les serveurs Dell PowerEdge Rack pour de la virtualisation avec les produits VMware pour héberger de l’ESXi. On utilise des produits vCenter et vSphere et en ce moment, on est en train de se tourner vers les solutions VCF pour faire notre infrastructure SVDC.

En implémentant les serveurs Dell PowerEdge Rack, on cherche à remplacer des vieilles machines par des machines plus récentes. On veut réduire la consommation énergétique et gagner de la place en salles serveurs et dans nos data centers. On va remplacer plusieurs machines par une seule machine qui est plus récente.

Comment est-ce que les serveurs Dell PowerEdge Rack ont amélioré votre organisation? Si ce ne fut pas le cas, veuillez expliquer pourquoi.

On en a toujours eu. On a toujours travaillé avec les serveurs Dell PowerEdge. Donc, je n’ai toujours connu que ces serveurs. Ils ont amélioré notre organisation en termes de productivité, de continuité et de qualité de service. Ils sont robustes. On est très contents du ratio incident malware et résilience du produit.

Les serveurs Dell PowerEdge Rack se sont beaucoup améliorés par rapport aux anciennes générations de serveurs en ce qui concerne la consommation d'énergie. Je n’ai pas les chiffres en tête parce que je ne fais pas partie des équipes qui mesurent nos data centers mais on est facile à 20% ou 30% de gain en énergie.

Pour gérer les besoins évolutifs des charges de travail à haute performance, on achète des racks, des machines qui ont beaucoup de place pour ajouter de la mémoire ou des disques, si besoin. En termes de stockage, on utilise les serveurs PowerEdge pour faire du VMware vSAN. Avec la vSAN, il y a une couche stockage avec des disques, flash, etcetera, pour le cache. On a la possibilité d'étendre en rachetant des disques pour la partie stockage mais on a aussi la possibilité d'étendre et rajouter de la mémoire dans nos machines assez facilement, ce qui est une bonne chose. En termes d'évolution, cela est très important pour nous parce qu’au début, au moment où on démarre un nouveau projet, on est des fois dans le flou et on ne sait pas comment nos besoins vont évoluer. On peut parfois en avoir besoin de plus.

Les machines qu’on a aujourd’hui des séries Dell PowerEdge sont les plus anciennes que je connaisse. Ce sont des 11G, par exemple. On en a encore quelques-unes et elles fonctionnent toujours. C’est robuste, résistant et durable. Après, ce sont des produits qui n’ont plus de support. Si nous voulons de la maintenance sur ce matériel, on doit payer pour des extensions de support. C’est le seul moyen d’avoir de l’aide si jamais on a une panne d’alimentation ou du matériel sur ces modèles. On doit payer du support parce que c’est du matériel qui est sorti il y a longtemps et qui a atteint sa fin de vie. Le support existe donc bien mais avec un surcoût. Cela pourrait être un point d'amélioration mais d’un point de vue commercial, c’est dur de maintenir du support et de produire et d’avoir du stock de pièces pour des machines qui sont vieillissantes, sachant que c’est remplacé par des nouvelles générations de machines qui sont plus performantes et moins énergivores. Ça se discute mais commercialement, c’est compréhensible. On vit avec.

Pour tous nos produits Dell avec les serveurs PowerEdge inclus, nous avons le contrat ProSupport pour le data center. Nous sommes très satisfaits parce que les pannes sont résolues très rapidement. On a un technicien qui arrive en moins de 24 heures. On peut résoudre certaines pannes rapidement parce qu’on peut tout simplement se connecter à la machine. Même lorsqu’on n’a plus d'accès ou de connectivité avec la machine, on a toujours un lien d’administration qui nous permet de nous connecter à l’iDRAC et relancer la machine. Du coup, cette fonctionnalité est utile.

On utilise la console OpenManage. Elle fait gagner énormément de temps aux équipes sur la gestion du cycle de vie et pour mettre à jour les BIOS et firmware. C’est très bien pour tout ça. Sans cette console, on ne serait pas capable de maintenir nos serveurs à jour donc, c’est un gain très important pour nous. C’est un produit très important pour nous.

L’utilisation des serveurs Dell PowerEdge Rack a affecté la flexibilité globale de nos opérations. Nous avons gagné en productivité. Nous avons déjà eu des gains en termes de performance au niveau des écritures des IOs. Par le passé, nos utilisateurs se plaignaient beaucoup de problèmes de latence et de lenteur. Il y avait des congestions au niveau de l'IOS. Depuis qu’on utilise les nouvelles générations de serveurs, les gens sont plus contents. On n’a plus ces problèmes de lenteur d'écriture d'IOS, etc.

Quelles fonctionnalités avez-vous trouvé les plus utiles et pourquoi?

Aujourd’hui, l’iDRAC est très important. C’est une des fonctionnalités qu’on utilise le plus parce qu’on n’a pas toujours accès physiquement à nos machines. L’iDRAC est un outil qu’on utilise quotidiennement. Si on ne l’avait pas, ce serait très compliqué de gérer les machines. C’est une super fonctionnalité.

Dans quels domaines les serveurs Dell PowerEdge Rack pourraient-ils être améliorés?

Le prix pourrait être meilleur. Ce sont des machines qui sont chères. Surtout depuis le COVID-19, beaucoup d’organisations cherchent à réduire leurs coûts dans différentes directions et elles vont souvent challenger les services et les équipes informatiques pour réduire les coûts. Du coup, le choix des machines aujourd’hui est plutôt basé sur le coût, surtout pour le matériel hardware. Nous, aujourd’hui, on travaille avec Dell parce que quand on fait un RFP, on met plusieurs revendeurs en concurrence et pour le moment, Dell est capable de sortir des tarifs qui sont compétitifs et intéressants par rapport à nos besoins. La décision finale est donc souvent basée sur le prix. C’est essentiellement le coût qui va influencer le choix du hardware.

On commande les vSAN Ready Nodes mais entre le moment où on commande nos machines et le moment où elles sont livrées, il se peut qu’il y ait eu des mises à jour ou des nouvelles versions qui soient sorties. Du coup, quand on reçoit nos machines et qu’on les allume, bien qu’elles soient du vSAN Ready Nodes, on doit encore les patcher et les monter en version pour pouvoir les intégrer dans un cluster pour que ce soit uniforme et la même version que les autres serveurs. Il y a donc un point d'amélioration sur le fait d’avoir une version cible.

Il peut se passer beaucoup de temps entre la commande, la fabrication et la livraison ou la réception des machines. Et après les avoir reçues, nous avons encore un autre processus de câblage. On a encore toute la main-d’œuvre derrière pour mettre les machines en rack et faire le câblage avant de pouvoir les utiliser. Cela peut parfois prendre plusieurs semaines, avant de pouvoir s’en servir et c’est là où on constate une différence entre la production des machines et les nouvelles machines. Bien que les nouvelles machines soient vSAN Ready Nodes, elles ne sont pas vraiment ‘ready’ (prêtes à être utilisées).

Avez-vous utilisé une solution différente auparavant et le cas échéant, pourquoi avez-vous changé?

Dans cette société, j’ai toujours travaillé avec des serveurs Dell mais par le passé, j’ai travaillé avec du HPE. Ils sont assez similaires. HPE a la carte iLO et Dell a la carte iDRAC. Je n’ai pas assez de recul sur les serveurs HPE parce que j’ai très peu travaillé avec eux. Je n’ai pas beaucoup d'éléments de comparaison. D'après les seuls éléments de comparaison que je puisse avoir, c’est plus ou moins identique.

Que conseillez-vous à d'autres sur les coûts d’installation, les tarifs et/ou les licences?

Personnellement, je les trouve extrêmement chers mais mon collègue qui fait partie de l'équipe des achats en sait plus que moi.

Quelles sont vos impressions sur la scalabilité de cette solution?

Ils sont scalables.

Quelles sont vos impressions sur la stabilité de cette solution?

La stabilité est bonne.

La configuration initiale était-elle simple ou complexe et de quelle manière?

J'étais impliqué sur la nouvelle infrastructure. C'était très simple parce que les nouveaux serveurs PowerEdge que nous avions commandés étaient des vSAN Ready Nodes. On a nos propres machines. On fait le câblage. On les allume et on a déjà directement notre ESXi d’installé. Il reste juste la configuration à faire. Il nous reste juste à intégrer les nouveaux nœuds et les nouveaux serveurs dans nos centres de baies et les ESXi dans nos clusters dans les centres de baies. Après, on passe à la configuration. Et ensuite, c’est la partie administration pour lier le VMware. L'intégration a donc été grandement simplifiée du fait d’avoir des vSAN Ready Nodes.

Avez-vous fait l'implémentation avec une équipe d’un revendeur ou en interne? Si à travers un revendeur, comment évalueriez-vous leur niveau d’expertise?

Nous la faisons nous-mêmes.

Décrivez-nous votre expérience avec le service client et le support.

On est très content avec leur support parce qu’on bénéficie du ProSupport. Cela inclut l’intervention sur le data center, les pièces et le technicien en moins de 24 heures. Donc, ça marche bien.

Je donnerais un neuf sur 10 pour leur support parce que des fois, il y a des problèmes. Il arrive parfois qu’une pièce ne soit pas disponible. Lorsqu’une pièce n’est pas disponible, cela peut avoir un impact. Ils ont plusieurs points stratégiques en France où les pièces sont en stock et elles viennent de ces points-là. Lorsque ces pièces ne sont pas stockées dans ces points-là, ils élargissent pour trouver la pièce et des fois, ça peut venir du monde entier. Comme les pièces peuvent venir de n'importe où, elles mettent plus de temps à arriver chez nous. Certaines demandes de service ont pu dépasser les CNS mais on comprend que cela ne peut pas être parfait.

Comment évalueriez-vous cette solution sur une échelle de 1 à 10 pour le service et le support?

9

Sur une échelle de 1 à 10 (1=le pire, 10=le meilleur), comment évalueriez-vous les serveurs Dell PowerEdge Rack? Veuillez expliquer pourquoi.

Je donnerais une note de huit sur dix aux serveurs Dell PowerEdge Rack. Je ne suis pas entièrement satisfait pour leur donner un dix.

The entire company’s infrastructure is incorporated. We are 100% Dell.

By implementing Dell PowerEdge Rack Servers, we wanted robustness. We have also tested other solutions, but in terms of time and the peaks of work, they did not give the same manageability that the Dell PowerEdge Rack Servers provide.

Dell PowerEdge Rack Servers have helped us improve in terms of ecology. Energy expenditure is an important part of our company's philosophy. We have changed to a more clean mindset, so now, we have to be eco-friendly, and it was one of the best things we chose to do.

Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security. I would rate Dell PowerEdge Rack Servers a nine out of ten in terms of security. I never give a ten because there is always room for improvement, but Dell PowerEdge Rack Servers have truly been very effective.

They are very good in terms of energy consumption.

Dell PowerEdge Rack Servers are agile for handling the evolving needs of high-performance workloads.

They are perfectly aligned with our sustainability goals. We were looking for the company's line to be all eco-friendly, and therefore, they aligned with our decisions and needs.

Dell PowerEdge Rack Servers have helped to reduce everything. We had to make a change when we suffered a cyber attack, and after we changed the solution, it became 100% effective. In other words, we have not had any service outages at any time, and the truth is that we are very happy.

We use the OpenManage console. We are happy, and we do feel that our company has improved, but our productivity has always been at a very high level.

In terms of the effect of using PowerEdge Rack Servers on the overall flexibility of our operations or business, the thing is that we implemented it while our company was dealing with a change of mentality. It has affected us for the best because it has accompanied us in that change of mentality.

The way it integrates with other brands and its manageability are valuable. It is easy to use.

They gave us a satisfaction survey, and we did not go below nine, so we are very happy with the solution. We are loyal customers. Obviously, the price could be lower.

I have been using Dell PowerEdge Rack Servers for three years.

Dell PowerEdge Rack Servers are very stable. I would rate them a ten out of ten in terms of stability.

Dell PowerEdge Rack Servers are very scalable. I would rate them a ten out of ten in terms of scalability.

We work with the servers through an intermediary, so we do not deal with Dell's support in terms of help. It is difficult to evaluate them, but it seems to be very good because this third party has never complained about their support, so I am guessing it is great.

Positive

We had HPE. We suffered a cyber attack, which left us a little unsure about its ability to provide viable protection.

We used an intermediary company, and it was very comfortable and easy to implement in our company.

It simply included a pre-installation session to see what we had to do exactly. The rest was very easy. The implementation was nothing out of the ordinary. It was a piece of cake.

Our environment is all private. We have it divided between Azure and AWS cloud. We use Dell PowerEdge Rack Servers at a single location.

The company that helped us implement them is called DISIOTEC.

I am convinced that if we had another solution that belonged to another brand, we would have changed things or fixed them. With this solution, we do not have any sort of issue with managing or updating it.

The price is acceptable but could be improved.

We did not evaluate other solutions.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Un servidor robusto que se integra bien y consume menos energía

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante tres años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Se incorpora toda la infraestructura de la empresa. Somos 100% Dell.

Al implementar los servidores en rack Dell PowerEdge, buscábamos solidez. También hemos probado otras soluciones, pero en términos de tiempo y picos de trabajo, no brindaban la misma capacidad de administración que brindan los servidores en rack Dell PowerEdge.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Los servidores en rack Dell PowerEdge nos han ayudado a mejorar en términos ecológicos. El gasto energético es una parte importante de la filosofía de nuestra empresa. Hemos cambiado a una mentalidad más limpia, por lo que ahora tenemos que ser ecológicos y fue una de las mejores cosas que elegimos hacer.

Los servidores en rack Dell PowerEdge tienen un enfoque de seguridad a través de PowerEdge Cyber Resilient Architecture. Calificaría los servidores en rack Dell PowerEdge con un nueve de diez en términos de seguridad. Nunca doy un diez porque siempre hay margen de mejora, pero los servidores en rack Dell PowerEdge han sido realmente muy efectivos.

Los servidores en rack Dell PowerEdge son muy buenos en términos de consumo de energía.

Los servidores en rack Dell PowerEdge son ágiles para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento.

Los servidores en rack Dell PowerEdge están perfectamente alineados con nuestros objetivos de sostenibilidad. Buscábamos que la línea de la empresa fuera toda eco-amigable y por eso se alinearon con nuestras decisiones y necesidades.

Los servidores en rack Dell PowerEdge han ayudado a reducirlo todo. Tuvimos que hacer un cambio cuando sufrimos un ciberataque y después de que cambiamos de solución, hemos sentido un cambio a 100% de eficacia. Es decir, no hemos tenido ninguna caída del servicio en ningún momento y la verdad es que estamos muy contentos.

Usamos la consola OpenManage. Estamos contentos y sentimos que nuestra empresa ha mejorado, pero nuestra productividad siempre ha estado en un nivel muy alto.

En términos del efecto del uso de servidores en rack PowerEdge en la flexibilidad general de nuestras operaciones o negocios, la cuestión es que lo implementamos mientras nuestra empresa afrontaba un cambio de mentalidad. Nos ha afectado para bien porque nos ha acompañado en ese cambio de mentalidad.

¿Qué características le han parecido más valiosas y por qué?

La forma en que se integra con otras marcas y su manejabilidad son valiosas. Es fácil de usar.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

Nos hicieron una encuesta de satisfacción y no bajamos de nueve en cuanto a la calificación que le dimos, realmente estamos muy contentos con la solución. Somos clientes leales. Evidentemente, el precio podría ser menor.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Teníamos HPE. Sufrimos un ciberataque que nos dejó un poco inseguros sobre su capacidad para brindar una protección viable.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

No evaluamos otras soluciones.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

El precio es aceptable pero podría mejorarse.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Los servidores en rack Dell PowerEdge son muy escalables. Les daría un diez de diez en términos de escalabilidad.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

Los servidores en rack Dell PowerEdge son muy estables. Yo les daría un diez de diez en términos de estabilidad.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Estoy convencido de que si tuviéramos otra solución que fuera de otra marca ya hubiéramos hecho cambios radicales. Gracias a esta solución, no tenemos ningún tipo de problema para administrar o actualizarla.

¿La configuración inicial fue sencilla o compleja y de qué manera?

Utilizamos una empresa intermediaria y fue muy cómodo y fácil de implementar en nuestra empresa.

Simplemente incluía una sesión de preinstalación para ver qué teníamos que hacer exactamente. El resto fue muy fácil. La implementación no fue nada fuera de lo común. Fue un juego de niños.

Nuestro entorno es todo privado. Lo tenemos dividido entre la nube de Azure y AWS. Utilizamos los servidores en rack Dell PowerEdge en una única ubicación.

¿Lo implementó a través de un equipo de proveedores o uno interno? Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

La empresa que nos ayudó a implementarlos se llama DISIOTEC.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Trabajamos con los servidores a través de un intermediario, por lo que no contamos con el soporte de Dell en términos de ayuda. Es difícil evaluarlos, pero parece muy bueno porque este tercero nunca se ha quejado de su soporte, así que supongo que es genial.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

8

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve de diez.