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Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Offers ease of use, resource consolidation, and faster builds
Pros and Cons
  • "The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops."
  • "My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously."
  • "The pricing could be better, as budget is always a huge thing for us."
  • "The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it."

What is our primary use case?

My latest use case for Dell PowerEdge Rack Servers has been for virtualization, setting up Proxmox servers, and creating a secure environment by setting up VDI machines.

How has it helped my organization?

It has helped avoid purchasing multiple laptops and set everything up on just one server machine and one rack in a data center through consolidation.

What is most valuable?

The most valuable feature of Dell PowerEdge Rack Servers is the ease of use, as it allows me to spin up different OSes on it without having to go through a bunch of hoops.

What needs improvement?

The pricing could be better, as budget is always a huge thing for us. Anytime we can get better pricing, it helps convince the business to adopt it.

Buyer's Guide
Dell PowerEdge Rack Servers
July 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,490 professionals have used our research since 2012.

For how long have I used the solution?

For my current use case of Dell PowerEdge Rack Servers, it has been about three months, but in my current position, I have been using it for about three years.

What do I think about the stability of the solution?

The stability of the Dell PowerEdge Rack Servers is good. It is significantly better than some of the 8 or 9-year-old Dell blade servers we were using before.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with the growing needs of my company. We are scaling smoothly, as the PowerEdges we are putting in are replacing older ones, and we are getting much better feedback from the business on it.

We were 3,500 employees a month ago. We're now close to 33,000. We just got acquired.

How are customer service and support?

I have not had to contact customer service or technical support for Dell PowerEdge Rack Servers, as I have been able to manage everything myself.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

The blade servers we were using were eight or nine-year-old Dell blade servers.

How was the initial setup?

Deploying the Dell PowerEdge Rack Servers is easy. We just rack, stack, and then hook it up to the network, and it is good to go. For a single server, it takes maybe an hour or two.

What was our ROI?

My company has seen a return on investment from using Dell PowerEdge Rack Servers, as the builds that the build team runs are going approximately 30% faster on the newer PowerEdge than what we were using previously.

What's my experience with pricing, setup cost, and licensing?

I personally think the pricing and licensing of Dell PowerEdge Rack Servers is actually fairly decent, though the way the business runs leads to sticker shock anytime we give them a quote.

What other advice do I have?

Currently, my team does not use Dell PowerEdge Rack Servers for any AI initiatives, but I believe there are other teams in the company that are, and they have their own dedicated PowerEdge servers.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Thim Johnsen - PeerSpot reviewer
It support lead at a retailer with 10,001+ employees
Real User
Top 20
Reduced unplanned production downtime and offers great scalability
Pros and Cons
  • "The iDRAC helps us monitor and manage our systems."
  • "I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better."
  • "PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory."
  • "PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry."

What is our primary use case?

We primarily use Dell PowerEdge Rack Servers for 3D rendering and 3D performance work. Our organization uses Dell servers to help with our rendering when they are not in use.

We have tested a few AI workloads on our PowerEdge servers, but we still need work to do in terms of installation, security, data privacy, and user agreements to deploy it in production. When you are in a big enterprise, you need at least two or three months to test something before launching it, or you may need to start over midway through. In some areas, we are at the forefront, but we are very far behind in other areas.

How has it helped my organization?

Dell PowerEdge Rack Servers have allowed us to work with PC over IP, enabling coworkers to work from anywhere. The servers have contributed to the sustainability effort. Our newest purchases are leased, so Dell takes them back when we're done. Otherwise, we can send them to a sustainability company that works with them. We get some money back, and they take care of it and give it another life. We try to use them for at least four years, and they aren't dead. Another company can use them, but we want a warranty on all the stuff in our data centers.

PowerEdge servers have reduced unplanned production downtime. Before we used PowerEdge, we had a lot of workstations on the floor. We could experience anything from a power outage to someone tripping on a wire. That kind of outage is stressful for us because our workstations and servers help with our rendering when they aren't used.

What is most valuable?

The iDRAC helps us monitor and manage our systems.

What needs improvement?

PowerEdge could have more configuration options, such as the ability to combine different CPUs, memory volumes, data storage, and memory. The new Intel-based ones are a bit power-hungry. You want to fill the rack but can't because the estimated power consumption could be too high.

For how long have I used the solution?

I have used Dell PowerEdge Rack Servers for eight to ten years.

What do I think about the stability of the solution?

Dell PowerEdge Rack servers are highly stable. Over four years, we've had less than 1 percent downtime, and we've rarely had to contact support about instability.

What do I think about the scalability of the solution?

We have effortlessly scaled from approximately 20 servers to many more, so scalability isn't an issue.

How are customer service and support?

The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of the support service is highly satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a central agreement with Dell, and Dell servers were preapproved and ready to be installed. Therefore, no evaluation of other server brands was conducted, and there has been no switch from other server brands.

How was the initial setup?

Deploying PowerEdge support is effortless. Our first-line support handled and managed the deployment. They provided step-by-step guidelines for us to follow, and it worked well.

What was our ROI?

The return on investment with Dell PowerEdge servers is substantial due to the combination of pricing, extended warranty, and exceptional support.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. Nothing we have tested has been better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Dell PowerEdge Rack Servers
July 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
861,490 professionals have used our research since 2012.
Network Executive at Virtual University
Real User
Reliable hardware significantly reduces unplanned production downtime
Pros and Cons
  • "Dell PowerEdge Rack Servers are reliable with good hardware quality. During our 5 to 6 years of deployment, we experienced minimal hardware failures."
  • "Dell PowerEdge Rack Servers helped reduce unplanned production downtime significantly."
  • "In Pakistan, the vendors or the partners of Dell are not providing a good environment. They need to improve their support and hire partners that have certified support sources. Currently, we are not getting good deployment experience. However, after deployment, Dell solutions perform very well."
  • "In Pakistan, the vendors or the partners of Dell are not providing a good environment. They need to improve their support and hire partners that have certified support sources."

What is our primary use case?

We are using these servers for our production. We are basically a distance learning university where we have a learning management system, websites, online exams, and a campus management system. All these portals are running on these clusters.

How has it helped my organization?

We didn't face many hardware failures. Hardware is very reliable. The performance has been good, with only one or two pieces of equipment failing during the period from 2018 to 2025. Dell PowerEdge Rack Servers helped reduce unplanned production downtime significantly. We have deployed our clusters. In the case of any failure, our virtual machines migrate automatically. We didn't face any major disaster during this period. We faced downtime twice in five to six years, but it was because our cluster was under capacity. We had deployed many VMs on the cluster.

Dell PowerEdge Rack Servers are good in terms of energy consumption.

What is most valuable?

Dell PowerEdge Rack Servers are reliable with good hardware quality. During our 5 to 6 years of deployment, we experienced minimal hardware failures. 

What needs improvement?

In Pakistan, the vendors or the partners of Dell are not providing a good environment. They need to improve their support and hire partners that have certified support sources. Currently, we are not getting good deployment experience. However, after deployment, Dell solutions perform very well.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers since 2018. We deployed the cluster of Dell and VMware in 2018, but we are going to replace this equipment with HPE and VMware.

We're using Dell PowerEdge Rack Servers R730. For the backup appliance, we're using Quest. We have also used R410 servers which were replaced with R730 in 2018.

What do I think about the stability of the solution?

They are very reliable. One or two modules being faulty in five to six years is negligible. The warranty of that equipment expired in 2023, but we are still using it, and we are comfortable with it. The cluster is performing well.

What do I think about the scalability of the solution?

It is scalable as we can add nodes and hard drives to increase space.

Which solution did I use previously and why did I switch?

Currently, the Dell and VMware solution is in our production, and we are going to replace it with HPE. HPE is a competitor and will hopefully provide us a comfort level.

How was the initial setup?

The deployment of Dell PowerEdge Rack Servers was easy.

We are just running a VMware cluster. There is no cloud environment. We are going to deploy a full vCloud foundation environment in our data center on HPE equipment.

I have also received a demo on VxRail, which is an excellent product of Dell. When we deploy VMware on VxRail, those two products are really excellent, and I hope HPE will provide us with the same environment.

What about the implementation team?

These deployments are provided by local partners.

What's my experience with pricing, setup cost, and licensing?

They are affordable. Even during our recent procurement, the cost of Dell servers was lower than that of HPE. However, there were some certificates and vendor issues. We have a partner in Pakistan. The partner didn't have the certifications to meet our requirements. That's why they are out of this tender. Otherwise, the price quoted by Dell was lower than the price quoted by HPE.

What other advice do I have?

It deserves a rating of ten out of ten. It's an excellent product. We are hoping to get a similar experience from our HPE servers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IT Manager at a hospitality company with 10,001+ employees
Real User
Easy to use and works without any downtime
Pros and Cons
  • "It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA."
  • "Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten."
  • "I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."
  • "Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options."

What is our primary use case?

We have created Hyper-V virtual machines. We have multiple virtual machines running on this system. Dell PowerEdge Rack Servers are good for handling diverse applications. We have not faced any issues so far. It is good. It is doing well.

How has it helped my organization?

We are using Dell PowerEdge R730 Server, and it meets our needs for handling high-performance workloads. We are extremely satisfied.

They are good at firmware upgrades and other things. So far, we have not faced any issues with them. Earlier, I used some other brands. As compared to those, I am satisfied with Dell PowerEdge Rack Servers.

We did not experience any security incidents with Dell PowerEdge Rack Servers.

What is most valuable?

The advantages include ease of use. The rack accessibility, BIOS settings, and everything else are easy. Its configuration is straightforward. I do not have any difficulties working with it.

It operates without any downtime. It runs 24 hours and 365 days. The downtime is there for an hour or two only when I do an upgrade, but it is within the SLA.

What needs improvement?

I do not have any input. My servers are quite old. Newer systems are more sustainable in terms of energy consumption. I need to consider more power-saving and sustainable options.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers since 2018. It has been almost five years.

What do I think about the stability of the solution?

It has been good. I have not faced any issues so far, and it is performing well. For the last five years, I have been using it and am extremely satisfied. I hope it will continue like that.

What do I think about the scalability of the solution?

We have not done any expansion. We are planning but have not implemented any expansion yet.

How are customer service and support?

When I had an incident, the support was good. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other brands previously, but we had issues related to firmware and slowness. We are satisfied with Dell PowerEdge servers.

How was the initial setup?

 It was not difficult. Based on my previous experience, it was easy to implement.

What about the implementation team?

I worked with Dell Professional Services to plan, implement, and adopt the solution in the beginning. They supported me with the RAID configuration and other types of setups.

What was our ROI?

We reduced costs by purchasing one or two servers instead of multiple. We are using a single server for our workload.

Which other solutions did I evaluate?

I don't remember the model, but we evaluated HPE. 

What other advice do I have?

We have not run any AI workloads on these servers. We have multiple software and platforms. It is not easy to integrate AI. We are planning to do it but so far, nothing has been done when it comes to AI integration.

Overall, I would rate Dell PowerEdge Rack Servers a ten out of ten. It has been working well for the last five years. I am satisfied with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cloud Solutions Architect at a tech vendor with 201-500 employees
Real User
Integrated monitoring and competitive pricing enhance business efficiency
Pros and Cons
  • "The pricing and licensing of Dell PowerEdge Rack Servers are very competitive."
  • "I rate Dell PowerEdge Rack Servers a ten out of ten."
  • "I'd appreciate seeing more options in terms of expandability for certain Dell PowerEdge Rack Servers models."
  • "I'd appreciate seeing more options in terms of expandability for certain Dell PowerEdge Rack Servers models. The expandability issues I've experienced are mainly with the 700 series of the R series chassis, primarily around what can fit in for PCI expansion cards."

What is our primary use case?

We currently use Dell PowerEdge Rack Servers to run Microsoft Hyper-V and Red Hat VCI. 

In addition to that, AX nodes that are adjacent to the regular PowerEdge servers are highly customized. The test cases we are running mainly involve internal processing on data that we have, and also for company-wide cases. 

We host a portal for everyone to interact with for internal lookups and trying to steer everyone away from going public with OpenAI ChatGPT. We have our own internal search now, and it's also able to ingest our internal documentation sites, in addition to our other data sets that we have.

How has it helped my organization?

My current organization really wouldn't be anywhere without the Dell PowerEdge Rack Servers. All we've been buying have been PowerEdge servers. It's pretty mission-critical for us. The vast majority of our regular PowerEdges we've got from that, and we also have FCs and some older tech as well, however, those are being replaced by our Red Hat VCI ones, which are the AX nodes.

What is most valuable?

The most valuable feature of Dell PowerEdge Rack Servers is their integrated iDRAC and the way that the servers are built; it's pretty space optimized, so users can get a lot of functionality in there for whatever they're working on. 

The monitoring for the Dell PowerEdge Rack Servers is great; we get all the alerts, we get everything about it, and we avoid outages thanks to the features of the iDRAC.

We got all the alerts we needed in time, so we knew we could get parts dispatched and everything else, and it's gotten better. They've got AI monitoring for the stuff, so now they're telling us about drives that are failing before we notice them ourselves.

What needs improvement?

There's not really much to be done that hasn't already happened; they've shifted over now, and users can plug in on the latest models as they have USBC ports if they need to console in. 

There isn't really much in need of improvement; it's really up to whatever you decide to buy. You can buy all the right options and get what you need, however, you have to be careful and make sure you buy what makes sense.

I'd appreciate seeing more options in terms of expandability for certain Dell PowerEdge Rack Servers models. The expandability issues I've experienced are mainly with the 700 series of the R series chassis, primarily around what can fit in for PCI expansion cards. It's fair, however, there might be some room for more flexibility around it.

For how long have I used the solution?

I have personal experience with Dell PowerEdge Rack Servers for the last three and a half years at my current organization, and at a prior work, I had experience with PowerEdge servers for another five years.

What do I think about the stability of the solution?

The reliability and skills of Dell PowerEdge Rack Servers are pretty reliable; I haven't had to worry about it too much. Even if something does go wrong, the monitoring is pretty good, and we get good alerts on whatever needs to be replaced. 

We haven't really had an outage due to hardware failure, definitely not on the PowerEdge servers themselves. Sometimes we might have something fail, a fan or power supply - things happen, however, it hasn't really caused an outage.

How are customer service and support?

I evaluate the customer service support for Dell PowerEdge Rack Servers as pretty rock solid and top-notch, especially if you get the right people in the right areas. Particularly around PowerEdges, you can almost depend on getting the right person you want.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've looked at other solutions. Folks I used to work with, some of them moved on now. We've had experience working with many IBMs and HPs in the past. We're still getting the best value right now sticking with the Dell PowerEdge Rack Servers platform.

How was the initial setup?

I've helped deploy Dell PowerEdge Rack Servers. I've done everything with them; I've racked them myself personally and been through that experience, so it's not bad.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of Dell PowerEdge Rack Servers are very competitive. 

We've gotten some pretty good deals along the way; you can find anything to fit any budget. We've even gone the other route of actually buying some things for non-production; they've got some pretty good pricing on their Dell used product marketplace as well, though the name is slipping my mind right now. You can get what you need for a good price.

What other advice do I have?

The Dell PowerEdge Rack Servers platform has improved over the years; I've seen the evolution with it. I wasn't too fond originally of some of the older PowerEdges, to be honest, however, as time moved on, the current generations are providing what I am looking for. 

I rate Dell PowerEdge Rack Servers a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Chairman at Magnamious Systems Pvt. Ltd.
Real User
Effective management boosts productivity and business value
Pros and Cons
  • "The price is competitive with Dell offering the best products available."
  • "Dell PowerEdge Rack Servers are 100% stable and reliable."
  • "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted."
  • "Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving."

What is our primary use case?

Most of the use cases for our customers are for AI. Nowadays everything is focused on AI, whereas previously it was for virtualization. Currently, everything is virtual regarding Dell PowerEdge Rack Servers.

How has it helped my organization?

Dell PowerEdge Rack Servers improve productivity and ultimately increase business value.

What is most valuable?

The most valuable feature of Dell PowerEdge Rack Servers is management. We can manage it effectively. 

What needs improvement?

Improvement is always necessary for Dell PowerEdge Rack Servers so that people don't take it for granted. It keeps everyone on their toes to continue improving. There is always scope for improvement.

For how long have I used the solution?

We have been selling Dell PowerEdge Rack Servers to our customers for quite some time, and performance-wise, it has been doing great.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are 100% stable and reliable.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale with our customers' needs. We can implement horizontal scale-out by adding additional Dell PowerEdge Rack Servers.

How are customer service and support?

The customer service and tech support for Dell PowerEdge Rack Servers are the best. 

I would rate the customer service and tech support for Dell PowerEdge Rack Servers nine, keeping one point for improvement.

How would you rate customer service and support?

Positive

What about the implementation team?

From a sales perspective regarding Dell PowerEdge Rack Servers, my team handles the hands-on implementation. According to my team, it is very easy to deploy Dell PowerEdge Rack Servers.

What was our ROI?

Some companies have seen return on investment within a year.

What's my experience with pricing, setup cost, and licensing?

The price is competitive with Dell offering the best products.

What other advice do I have?

From a management perspective, OpenManage is one of the best software solutions. Dell PowerEdge Rack Servers have been selling great.

I would rate this solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2707659 - PeerSpot reviewer
Network Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Remarkably stable and work well for our VMware clusters
Pros and Cons
  • "We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running."
  • "I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable."
  • "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."
  • "When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help."

What is our primary use case?

My current use case for Dell PowerEdge Rack Servers is as a node in a five-node VMware cluster.

What is most valuable?

We receive Dell PowerEdge Rack Servers vSAN-ready, making it quite easy to install the ESXi software and get a VMware cluster up and running.

What needs improvement?

When trying to piece out a server for our builds, there are so many different SKUs—probably 30 to 40 SKUs—that it can be difficult to read. If that could be condensed a little bit, that would help.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for at least five years.

What do I think about the stability of the solution?

I have not had any issues with stability. Considering some of the environments aren't great, I think they are remarkably stable.

What do I think about the scalability of the solution?

We have more than 5,000 people in our organization. Dell PowerEdge Rack Servers scale for my company's needs. For the way that we are using Dell PowerEdge Rack Servers, we have more than enough resources to run the VMs that we have running on our clusters. We currently have about ten clusters, with plans to bring on another ten or so in the next four to five years.

How are customer service and support?

It's been great. We haven't had to call much, but I did have to call a couple of weeks ago, and the responsiveness was great. They sent out a replacement hard drive very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

It was before my time. I am not sure what we were using before Dell PowerEdge Rack Servers.

Which other solutions did I evaluate?

I have not evaluated any other solutions during my time using Dell PowerEdge Rack Servers; however, Broadcom's purchase of VMware has us on edge, so we might be looking at competitors in the near future.

In terms of our partnership, I feel Dell is partnering with us effectively, although there is a concern regarding the new owner of VMware. I am more concerned about the new licensing model and cost of VMware going forward, not the interoperability with Dell PowerEdge Rack Servers.

What other advice do I have?

For AI purposes, I see it being used for troubleshooting, where we gather all kinds of logs and monitor servers, software, and related items. I'd want to get it to a point where the AI could pinpoint where the issue is and maybe even resolve it.

I would rate Dell PowerEdge Rack Servers overall as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Brian Ricci - PeerSpot reviewer
President at Pinnacle Computer Services, Inc.
MSP
Top 5Leaderboard
Consistently reduce unplanned production downtime with reliable servers and responsive support
Pros and Cons
  • "The quality of Dell PowerEdge Rack Servers is excellent; they never experience downtime."

    What is our primary use case?

    We primarily use Dell PowerEdge Rack Servers for VMware and Hyper-V environments. We deploy them in financial and manufacturing industries, focusing more on small businesses. While most of our servers are diskless, we do employ disked options for small businesses, mainly in a tower configuration.

    How has it helped my organization?

    Cooling has decreased because we have fewer servers. Everything's been a plus. We don't have to attend to them as much. We have iDRAC Enterprise on them, so we can have quick access if needed.

    What is most valuable?

    The quality of Dell PowerEdge Rack Servers is excellent; they never experience downtime. They are highly effective as VMware and Hyper-V servers. They have helped reduce unplanned production downtime considerably. There is a model for anything we need, and we have the flexibility to match servers to client needs, which can vary from diskless servers to setups involving disks. Another advantage is that they are not made in China, unlike some HP servers.

    What needs improvement?

    Dell PowerEdge Rack Servers have pretty much progressed a lot if we look at what features are on them now. I don't know what more could be asked for, perhaps just faster performance. Every product release seems to be an improvement over the previous one, so it's hard to point out specific areas for improvement.

    For how long have I used the solution?

    We have been using Dell PowerEdge Rack Servers for twenty years.

    What do I think about the stability of the solution?

    The Dell PowerEdge Rack Servers are very stable. They run like a truck, with hardly any issues.

    How are customer service and support?

    Customer service and support are excellent. Although we are self-sufficient and rarely need assistance, when we do use Dell's support, they have never ignored an issue. They address problems promptly.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used Lenovo servers and switched because Lenovo's support was inadequate. The Lenovo SANs were not as robust as Dell's offerings.

    What about the implementation team?

    We are totally self-sufficient and generally don't need external implementation support.

    What's my experience with pricing, setup cost, and licensing?

    We find the server pricing fair and reasonable.

    What other advice do I have?

    Buy Dell. Dell is an American company, and their headquarters are here, which makes them a reliable choice over companies with products made in China. Tariffs on Chinese products could make Dell more advantageous. I would rate the overall solution a 9 out of 10.
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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    Buyer's Guide
    Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.