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Storemgr67 - PeerSpot reviewer
Storage Manager at a financial services firm with 10,001+ employees
Real User
Top 5
It provides better performance than the competition and deduplication
Pros and Cons
  • "Short backup window has made a difference in the way my organization functions."
  • "DD Boost."

What is our primary use case?

Used as a backup target with NetBackup 8.0.

What is most valuable?

DD Boost.

How has it helped my organization?

Short backup window has made a difference in the way my organization functions.

What needs improvement?

I would like them to improve on the short backup window as it would make my organization even more efficient.

Buyer's Guide
Dell PowerProtect DD (Data Domain)
September 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

From 2011 until now.

What was my experience with deployment of the solution?

Some small issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Nine out of 10.

Which solution did I use previously and why did I switch?

We used IBM ProtecTIER. We move to EMC Data Domain for better performance.

How was the initial setup?

Straightforward.

What about the implementation team?

We implemented using a vendor team.

What was our ROI?

Three years.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but the performance and deduplication cover for the cost.

Which other solutions did I evaluate?

IBM ProtecTIER and Oracle's Zero Data Loss.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Leadoffsol67 - PeerSpot reviewer
Leadoffsol67Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
Real User

how does it compare to rubrik?

it_user157662 - PeerSpot reviewer
Backup Administrator at a financial services firm with 501-1,000 employees
Vendor
If you have a senior backup and/or storage tech, go for it. If not, it's harder to manage.

What is most valuable?

Deduplication and VTLs.

How has it helped my organization?

As the cost of tapes start to mount, using the DD box for daily and weekly backups, and just keeping monthly backups on tapes, has greatly reduced the cost of backups.

It is an extremely useful tool to use for example in my case, in a redundant environment, as I manage duplications through Netbackup with Storage Lifecycle Policies. I keep my daily and weekly backups on the DD boxes replicated on both sites, and download the monthly backups for archive purposes.

That way I get the instant recovery that the DD unit provides, and in case I need to go live on the secondary environment, I can restore any vmware server in a matter of hours.

What needs improvement?

1 - Adding tapes to the VTL is a complex task.

2 - If DB backups could be somewhat compressed it would just be the dream product.

For how long have I used the solution?

5 years on different versions of DD.

What was my experience with deployment of the solution?

None on basic deployment for CIF usage, the VTL and virtual tapes is more complex to setup.

What do I think about the stability of the solution?

None at all, I have hardly had to reboot the boxes aside from a firmware update.

What do I think about the scalability of the solution?

None, I am adding a second disk box and it is pretty much plug and play.

How are customer service and technical support?

Customer Service:

Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even having to ask.

I have had a couple of hard drive fail, and they sent a replacement right away.

Technical Support:

Very good, I had only had to deal with first level support for firmware updates, had some minor discrepancies with the steps to follow, after reading the instructions on how to do the firmware upgrade, the tech wanted to jump a couple steps.

Which solution did I use previously and why did I switch?

No, we had regular backups to tape and a staging area, but no deduplication.

How was the initial setup?

Initial setup is pretty straightforward, VTL configuration is a bit more complex.

What about the implementation team?

Implementation was done through a vendor, their level of experience was very good. At the time of implementation I have had experience with the technology, but had not participated in the initial setup of the product.

What was our ROI?

With the increasing amount of data handled every year, the money we save on tapes, plus the speed that the DD allows backups to be done and having instant restores, makes this product the best investment a backup environment can add.

Which other solutions did I evaluate?

At the time of purchase, there was no other solution that was able to perform the same tasks.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerProtect DD (Data Domain)
September 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
PeerSpot user
Engineer at a tech services company with 501-1,000 employees
Consultant
The Deduplication storage Array for backups. Data Domain can acts as VTL, NAS/CIFS shares or DDBoost devices.

Valuable Features:

Deduplication

Features of Archiving 

Improvements to My Organization:

*) Thanks to deduplication, backups take less capacity in Data Domain than traditional storage devices. 

*) Backups to VTL take less time to finish than traditional tape backups (the time traditionally allowed to mounting/seaching tapes is avoided).

*) Using DDBoost improves DataDomain system throghput up to the double and Network usage during backup will be reduced.

Room for Improvement:

DDBoost function is not compatible with IBM TSM. Since DDBoost is one of Data Domain key options  (it enhance its performance up to the double), it wil be great if in the next future Tivoli Storage Manager can support it!

Use of Solution:

< 1 year

Deployment Issues:

The deployment is very easy. No problem encountred.

Stability Issues:

No

Customer Service:

10/10

Initial Setup:

Initial setup is easy: After hardware installation (which is well documented) you just have to power up the data domain device then run a script which configure your device.

Then you can configure backups devices using webgui and this is really easy.

Other Advice:

The EMC Data Domain product is a real success and customers which have never bought EMC products are now buying Data Domain...

Disclosure: My company has a business relationship with this vendor other than being a customer. We are an EMC partner
PeerSpot user
Reda Hassan - PeerSpot reviewer
Reda HassanSenior IT Infrastructure Engineer at a government with 501-1,000 employees
Real User

I found that the best backup system architecture is to use DD with Veeam backup using DD-Boost.
This solution has many advantages including efficient deduplication, less backup window, less time to restore and many others...

See all 3 comments
it_user159876 - PeerSpot reviewer
Sr. Tech Lead with 5,001-10,000 employees
Vendor
​I used Sympana commvault and CA Arcserve. Both are good for small organisations but not up to the mark for enterprise.

What is most valuable?

Fast backup for complex and huge size data.

How has it helped my organization?

My Organisation provides Backup as services. DD useful for shared platform for customers.

What needs improvement?

From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format.

For how long have I used the solution?

Past 5 to 6 years.

What was my experience with deployment of the solution?

Easy to deploy.

What do I think about the stability of the solution?

Wrong integration is always the

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Customer Service:

3.5/5

Technical Support:

3.5/5

Which solution did I use previously and why did I switch?

I used Sympana commvault and CA Arcserve. Both the products are good for small organisations but not up to the mark for enterprise level.

What about the implementation team?

Through vendor team; try to just know how to fix the hardware and plug the networker cable. Rest of the things we had to do remotely.

Which other solutions did I evaluate?

For enterprise level backup solution – No .

What other advice do I have?

I recommend EMC products due to their stability.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user159162 - PeerSpot reviewer
Director of Technical Support at a tech services company with 51-200 employees
Consultant
Good product, the technical support leaves much to be desired.

Valuable Features

Data Domain deduplication is excellent.

Improvements to My Organization

Not yet had a significant measurable improvement.

Use of Solution

I used this solution for 6 months.

Deployment Issues

The implementation was not done with me. This product was already in place when I arrived at the company.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

No.

Technical Support:

Bad. The service left much to be desired, even with the proper support.

Implementation Team

The implementation was not done with me.

Other Solutions Considered

Was not present in this decision.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

I have to agree the Support could be much better but if you have an SE on your account they are a good resource too. Product is good but don't recommend it for a primary backup device but rather a secondary one.

it_user157944 - PeerSpot reviewer
Systems Consultant at a consultancy with 51-200 employees
Consultant
It's a good product, with excellent customer service.

Valuable Features

DD Boost.

Improvements to My Organization

It makes working with backup solutions very easy.

Room for Improvement

None that I see yet.

Use of Solution

3 years.

Deployment Issues

No.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

5 out of 5

Technical Support:

5 out of 5

Implementation Team

A vendor team, they were excellent.

Other Solutions Considered

The company chose this product not me, so no.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user158877 - PeerSpot reviewer
Senior Consultant Server &amp; Storage with 1,001-5,000 employees
Real User
Replication of backed-up data between sites for disaster solutions is valuable. Delivers all the time.

What is most valuable?

VTL, Dedupe and replication.

How has it helped my organization?

Replication of backed-up data between sites for disaster solutions.

What needs improvement?

Haven’t thought about it because its deliver all the time.

For how long have I used the solution?

5 years for customers.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

10 of 10.

Technical Support:

10 of 10.

Which solution did I use previously and why did I switch?

No, it was the first VTL we used for customers and because of its function and uptime we can’t see a reason to change to another vendor.

How was the initial setup?

A walk in the park = straightforward.

What about the implementation team?

Both vendor and in-house. The vendor had a high level of expertise.

Which other solutions did I evaluate?

No.

What other advice do I have?

Read the config and admin guides for products and as well implementation guides for backup vendors, for my customers, IBM TSM.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user158214 - PeerSpot reviewer
Backup Engineer, AVP at a financial services firm with 1,001-5,000 employees
Vendor
​Stability, replication, deduplication, virtual library & ddboost are valuable but deduplication could be better.

What is most valuable?

Stability, replication,

How has it helped my organization?

Could fully automate backup process with 1500 backup clients (machines).

What needs improvement?

Smarter & better deduplication, CLI shell should have more options for managing this product.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Yes, but it related to hard disk manufacturer, not product itself.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Haven't scaled it yet.

How are customer service and technical support?

Customer Service:

4/5

Technical Support:

4/5

Which solution did I use previously and why did I switch?

Before we used EMC VTL, an awful and nasty product from EMC with lots of manual work.

How was the initial setup?

Initial straightforward.

What about the implementation team?

Via vendor with excellent support.

What was our ROI?

100%.

What's my experience with pricing, setup cost, and licensing?

We have special discount from EMC.

What other advice do I have?

Would recommend.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user127905 - PeerSpot reviewer
it_user127905Senior SAN Engineer with 501-1,000 employees
Real User

The deduplication rate that you get is totally dependent on the type of data you are backing up. In our environment some of our backups are getting a dedup rate of over 30x (Veeam) some over 90x (Backup Exec) and other data (Oracle DBs) we get only 5 - 8x.

Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.