No more typing reviews! Try our Samantha, our new voice AI agent.
Tv Systems Technical Supervisor at a media company with 501-1,000 employees
Real User
Top 20
Jan 20, 2026
Centralized media storage has improved video workflows and provides reliable protection
Pros and Cons
  • "Dell PowerScale (Isilon) has powerful security, which makes it a very reliable storage solution for our content, and also the support and observability of our system; the call home feature is fantastic because when it presents an issue, Dell automatically opens a ticket regarding any warnings or alerts, allowing us to have a complete view of our system's health."

    What is our primary use case?

    Dell PowerScale (Isilon) is used as a NAS in our Media Asset Management system, which was the first one, and we have another that covers the graphics computing department, serving different departments, but the main idea is as production storage.

    We use AI but primarily from cloud providers, as we don't utilize our Dell PowerScale (Isilon) on-premise storage for AI demands; when we have workloads using AI, we use AWS or other providers, while our main purpose for Dell PowerScale (Isilon) is to manage video files for editing in our production system.

    What is most valuable?

    Dell PowerScale (Isilon) has powerful security, which makes it a very reliable storage solution for our content, and also the support and observability of our system; the call home feature is fantastic because when it presents an issue, Dell automatically opens a ticket regarding any warnings or alerts, allowing us to have a complete view of our system's health.

    We have daily reports delivered by email regarding network performance and client actions, showing if our storage has presented some issues; fortunately, we don't have many performance issues since if something goes wrong, our customers contact us, and thankfully, Dell PowerScale (Isilon) has never presented an issue in production, confirming its reliability.

    We realized significant improvements by consolidating various silos that previously did not communicate well, drastically enhancing time and cost efficiency, although I cannot quantify a specific number at this moment.

    What needs improvement?

    Regarding areas for improvement in Dell PowerScale (Isilon), I currently cannot recall any particular feature needing enhancement since it has undergone many improvements over the past ten years, including advancements in file filters and extensions; if needed, I can check with my colleagues, but they do not seem to remember any points for now.

    For how long have I used the solution?

    I have been using Dell PowerScale (Isilon) since 2017, having had two models; I started with the Isilon X410, and after that, I made a tech refresh with the All-Flash PowerScale H700 model, so it has been nine years I have been using it.

    Buyer's Guide
    Dell PowerScale
    August 2026
    Learn what your peers think about Dell PowerScale. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    908,877 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    In terms of stability, I would rate it a nine out of ten since I have never experienced significant issues.

    What do I think about the scalability of the solution?

    Dell PowerScale (Isilon) is a scalable solution for our business, and I would rate its scalability similarly at eight out of ten due to its ease of scaling.

    How are customer service and support?

    I would rate Dell's technical support an eight out of ten, reflecting my overall satisfaction.

    How was the initial setup?

    The deployment was initially challenging due to a lack of familiarity with the product, but after the tech refresh two years ago, the subsequent implementation was much smoother, especially thanks to helpful technical and administrative training I received.

    The first implementation took nearly three weeks to one month due to numerous discussions and technical configurations, as our biggest system has 28 nodes from Dell PowerScale (Isilon).

    What about the implementation team?

    My role with Dell PowerScale (Isilon) is as a technical supervisor, where I manage the system along with my team, which is responsible for a lot of access rules and the rights to access, and we do manage it accordingly.

    What was our ROI?

    I cannot provide a specific percentage for the return on investment from Dell PowerScale (Isilon); however, we realized significant improvements by consolidating various silos that previously did not communicate well, drastically enhancing time and cost efficiency, although I cannot quantify a specific number at this moment.

    What's my experience with pricing, setup cost, and licensing?

    I find Dell PowerScale (Isilon) to be cost-efficient, as we use it today with APEX, with some specific volume contracted, and this approach has been beneficial for us, with costs aligning well with what it delivers, making it a fair price for a powerful tool that meets all our needs.

    Which other solutions did I evaluate?

    We have tried NetApp in a node storage context and Facilis TerraBlock, but neither was ideal for us; we also worked with legacy systems such as Avid ISIS; overall, we have established that Dell PowerScale (Isilon) is our primary choice due to validation from our Media Asset Management software, which preferred Dell for its features.

    What other advice do I have?

    My advice for others considering Dell PowerScale (Isilon) is to ensure all requirements are met and to consult with the Dell team to address any potential issues; it is a trustworthy product without concerns, and understanding the configuration options is crucial since it offers various types, so discussing needs with a Dell specialist is beneficial.

    I would recommend Dell PowerScale (Isilon) without hesitation.

    To achieve a rating of ten, perhaps the pricing could see improvement, suggesting it might be that aspect of the offering that needs some adjustment. My overall review rating for this product is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jan 20, 2026
    Flag as inappropriate
    PeerSpot user
    reviewer2708325 - PeerSpot reviewer
    IT Manager at a government with 10,001+ employees
    Real User
    Top 20
    May 27, 2025
    Multi-protocol performance enables seamless data analysis and storage flexibility
    Pros and Cons
    • "Dell PowerScale (Isilon) is a platform that is very easy for teams to work with."
    • "We have issues in Brazil with the procurement of solutions because we have to check the entire market and justify the pricing to our audit institutions, making it difficult to keep with the same vendor."

    What is our primary use case?

    We are using Dell PowerScale (Isilon) extensively to host data from our investigations at the Federal Police. We have to host data that forensic IT experts extract from hard drives and cell phones, storing it on Dell PowerScale (Isilon) to analyze it and provide feedback to justice. Regarding the use case specifically for AI, we are beginning now. We are trying to make our team use it, though we don't have a use case currently. We are planning to use AI for all the data that we will host to work with and analyze it, and the data will be on Dell PowerScale (Isilon). That's the future work we have with these other teams.

    What is most valuable?

    The most valuable features of Dell PowerScale (Isilon) are its multi-protocol purpose and the performance it provides. It's very useful for many purposes and any other case we want to use, providing us with a really useful tool for our needs. Dell PowerScale (Isilon) is a platform that is very easy for teams to work with. We have many IT professionals who can use it very easily. It's not complex to meet its requirements, and it's useful in many aspects. We can work with data lakes, use NFS, work with a solution using CIFS, and we can even use S3 since we have bought ECS. This makes it very flexible.

    What needs improvement?

    Dell is thinking ahead about improvements. The features they are showing at this event are wonderful. The backup they will provide in the new OneFS will solve a major issue we are addressing now, so we don't have anything to add, but what's coming from Dell is really useful.

    What do I think about the scalability of the solution?

    The performance of the equipment is so good that we don't need to consider an all-flash solution at this point, although with AI we might need to explore that in the future, but the hybrid solution performance is wonderful and adequate.

    How are customer service and support?

    The support from Dell for Dell PowerScale (Isilon) is really good. One of the points we appreciate about Dell is their approach to partnership; they want to help improve our institution because our work matters for our nation, creating a really good feeling about working with them. I would give Dell support a rating of 10.

    Which solution did I use previously and why did I switch?

    We already have a background with Dell PowerScale (Isilon) because we had Isilon, so it was very easy to deploy and implement.

    What about the implementation team?

    We have good system engineers who work with Dell PowerScale (Isilon) and have knowledge, making implementation very easy.

    What was our ROI?

    I have seen a return on investment from Dell PowerScale (Isilon). However, the return on investment in government institutions is different. We see a high-performance storage return where we meet all the needs from our business sectors. We don't let them face challenges alone; we provide them solutions with what we have, which is very good.

    Which other solutions did I evaluate?

    It's very hard for us to specify and buy from a specific vendor. In our recent acquisition of the H7000, we considered NetApp and HPE as well. HPE also approached us, but the best solution that fits in terms of cost, performance, and all features was Dell PowerScale (Isilon).

    What other advice do I have?

    Organizations considering purchasing Dell PowerScale (Isilon) need to assess their needs. If you really need something that can provide a multi-protocol solution with good performance, you should opt for high-end solutions such as the exceptional storage that Dell PowerScale (Isilon) provides. It depends on your specific use case. Dell is a very large company that we can work with, and the solutions they provide will help us in many ways. We have issues in Brazil with the procurement of solutions because we have to check the entire market and justify the pricing to our audit institutions, making it difficult to keep with the same vendor. However, we always try to get the best solutions and specify very specifically to fulfill our mission. On a scale of 1-10, I rate Dell PowerScale (Isilon) a 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dell PowerScale
    August 2026
    Learn what your peers think about Dell PowerScale. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    908,877 professionals have used our research since 2012.
    Senior Consultant at a financial services firm with 10,001+ employees
    Real User
    Top 5
    Jun 28, 2025
    Achieved significant data management efficiency with strong performance metrics and customer service
    Pros and Cons
    • "My experience with Dell as a vendor is pretty good; they are probably one of the best in the industry."
    • "They should add some new services that should be for on-premises, and more analytics should be there for the data, allowing for a deep dive from that analytics, which is currently missing."

    What is our primary use case?

    We are using many Dell products. Mainly for archiving and logs management, a huge amount of data is generated, so we are using Dell PowerScale (Isilon) in our environment.

    What is most valuable?

    The main structures of Dell PowerScale (Isilon) are pretty easy to manage, which I find most valuable. 

    In terms of performance metrics to measure success with Dell PowerScale (Isilon), we are measuring turnaround time, and the ROI is good. We are all satisfied because we haven't faced many issues with Dell PowerStore or VMAX.

    What needs improvement?

    There will always be room for improvement with Dell PowerScale (Isilon). They should add some new services that should be for on-premises, and more analytics should be there for the data, allowing for a deep dive from that analytics, which is currently missing. 

    I'm not sure Dell PowerStore has non-disruptive upgrade capabilities; they can leverage these to boost performance without disrupting the environment. 

    Also, software updates can be done in a non-disruptive way, improving the performance.

    For how long have I used the solution?

    I have been working with Dell for more than 10 to 12 years.

    How are customer service and support?

    My experience with Dell as a vendor is pretty good; they are probably one of the best in the industry.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    This is my first time using Dell PowerStore, but I had worked with many NetApp products such as the NetApp A-series and AFF, and we are using Hitachi Vantara as well.

    What was our ROI?

    I have seen ROI with Dell PowerScale (Isilon). It would be after two or three months, because we need to leverage the dedupe and compression to measure the ROI effectively, considering how much data reduction happens, then we can calculate the CapEx and OpEx value.

    What other advice do I have?

    I'm working mainly with storage and backup, specifically using the Veritas backup solution and have hands-on experience. We are continuing using Dell in storage. Its features specifically cater to the needs of big organizations. I am a customer of Dell. On a scale of 1-10, I rate this solution a 9.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Storage & Data Protection Specialist at General Dynamics Land Systems
    Real User
    Top 10
    May 20, 2025
    User interface and scripting enable automation, providing consistent support
    Pros and Cons
    • "My experience when deploying Dell PowerScale (Isilon) was very straightforward, as we had Dell come on site to do all the actual setup, which was a big help."
    • "I assess the stability and reliability of Dell PowerScale (Isilon) as perfect, as we haven't had any hiccups with it so far."
    • "I would want to see more AI features with Dell PowerScale (Isilon)."
    • "Since our Dell PowerScale (Isilon) is our own on-prem in-house built system, we don't have many up-to-date resources, and we're still a few years behind."

    What is our primary use case?

    We use Dell PowerScale (Isilon) for SMB and NFS storage. Our specific use cases involve SMB file storage right now, as we've got a lot of migrating from old Solaris to a lot of Red Hat 8 environments, moving from our old Unities and all that to now utilizing Dell PowerScale (Isilon) for all of our SMB stuff.

    What is most valuable?

    What I appreciate best about Dell PowerScale (Isilon) is the UI and the use of scripting that we can implement with it to automate a lot of our workloads. Dell PowerScale (Isilon) has benefited our organization overall by helping a lot of our end users more than the actual IT group, and it has been awesome.

    What needs improvement?

    Since our Dell PowerScale (Isilon) is our own on-prem in-house built system, we don't have many up-to-date resources, and we're still a few years behind. We don't use much of the PowerScale yet with AI, though we have plans to work towards that in the next month or two. I would want to see more AI features with Dell PowerScale (Isilon).

    For how long have I used the solution?

    We have been using Dell PowerScale (Isilon) since we installed it in January of this year, and we've had it up and running, using it mostly for production stuff, for about two or three months now.

    What do I think about the stability of the solution?

    I assess the stability and reliability of Dell PowerScale (Isilon) as perfect, as we haven't had any hiccups with it so far.

    What do I think about the scalability of the solution?

    There are no specific scalability issues at this time.

    How are customer service and support?

    I would evaluate the customer service and technical support for Dell PowerScale (Isilon) as great. We've sent out emails at 6:00 in the morning and received replies at 7:15. We've been working with the same team for at least as long as I've been there, which is about two years, and this consistency has been awesome. If I had to rate them from one to ten, with ten being the best, I would definitely give them a ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before adopting Dell PowerScale (Isilon), we were using a few old Unispheres, Unities, and PowerStore. Most of those were all end of life, which is why we made the change.

    How was the initial setup?

    My experience when deploying Dell PowerScale (Isilon) was very straightforward, as we had Dell come on site to do all the actual setup, which was a big help.

    The deployment took about a week and a half with a person on site getting everything ready.

    What was our ROI?

    In terms of Dell PowerScale (Isilon) specifically, we have seen a return on investment due to faster performance than our last few storage arrays, and the general usability is a lot better.

    What's my experience with pricing, setup cost, and licensing?

    I don't have too much experience with the pricing, setup cost, or licensing. As a partner of Dell for a long time, Dell did help us a lot with the pricing.

    Which other solutions did I evaluate?

    We did consider other solutions before going with Dell PowerScale (Isilon), looking at PowerFlex within Dell itself, and I'm sure we'll move that in the next year or two, but we were pretty focused on Dell PowerScale (Isilon). We chose Dell PowerScale (Isilon) over PowerFlex because we didn't think we needed all of the usability that PowerFlex provides; we were more centered on just SMB and NFS storage for now.

    What other advice do I have?

    If someone from another organization asked for my opinion on employing Dell PowerScale (Isilon) for themselves, I would say if they're working towards file storage, then definitely look into it. 

    On a scale of one to ten, with one being best and ten being worse, I would rate Dell PowerScale (Isilon) a nine.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2761491 - PeerSpot reviewer
    System Engineer at a tech vendor with 10,001+ employees
    Real User
    Top 20
    May 13, 2026
    Storage has supported large-scale virtualization tests but still needs stronger API expertise
    Pros and Cons
    • "The initial setup was easy because we received support from their partners, which enabled us to install it without difficulty."
    • "I believe the support engineers need to improve their skills."

    What is our primary use case?

    Dell PowerScale's primary use case for our organization is server virtualization.

    What is most valuable?

    I would describe the overall operational efficiency and ease of use of Dell PowerScale as satisfactory given our current testing phase. We purchased the entry-level model, so the speed is not optimal, but we do not require high speed, which is acceptable for our needs. Regarding efficiency, we have not yet started the service. We will begin our main service one month later, so I am unable to evaluate the other functions at this time. We have not yet conducted measurements on these capabilities.

    What needs improvement?

    I believe the support engineers need to improve their skills. In our case, the engineer provides adequate hardware support, but they lack expertise in supporting Dell PowerScale's API and Kubernetes-related APIs such as CSI API. Although Dell PowerScale can support Kubernetes API, our engineer does not possess the necessary knowledge in this area.

    For how long have I used the solution?

    I have been working with Dell PowerScale for only one or two months since we purchased it two or three months ago. We acquired Dell PowerStore one month prior to that. The timeframe has been too short to fully evaluate the solution.

    What do I think about the scalability of the solution?

    Dell PowerScale has demonstrated scalability, with our company having more than 30,000 people testing it.

    How are customer service and support?

    I would rate Dell technical support as normal and not problematic. As I work in Korea, the server and related support is excellent, but the storage support is somewhat inconsistent.

    On a scale from one to ten, I evaluate Dell technical support as six or seven.

    I believe the product itself is adequate, but the Korean support engineer needs to improve their skills.

    Which solution did I use previously and why did I switch?

    Before Dell PowerScale, we had already used Dell servers, but this is the first time our company has implemented storage from Dell.

    How was the initial setup?

    The initial setup was easy because we received support from their partners, which enabled us to install it without difficulty.

    What about the implementation team?

    We require approximately 50 administrators for this implementation.

    What was our ROI?

    To measure the effectiveness of Dell PowerScale, before we purchased the product, our requirement was efficiency of at least three times. We did not have many additional requirements beyond this efficiency goal and the project schedule and delivery timeline.

    What's my experience with pricing, setup cost, and licensing?

    Regarding the price of Dell PowerScale, I consider it a budget storage solution.

    What other advice do I have?

    We purchased Dell PowerScale from their partner. I provide this review with a rating of six out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 13, 2026
    Flag as inappropriate
    PeerSpot user
    Scott Taylor - PeerSpot reviewer
    Senior Infrastructure Specialist at a healthcare company with 10,001+ employees
    Real User
    Top 5
    May 21, 2025
    Manages large data sets efficiently with hybrid cloud integration
    Pros and Cons
    • "Customer service has been really good."
    • "The most valuable feature for me is SyncIQ."
    • "The solution is expensive. It's quite expensive for the amount of storage we have."

    What is our primary use case?

    Our healthcare storage needs require us to store off several radiology images and use the data since November 2018.

    How has it helped my organization?

    The product has helped my organization by managing large data sets.

    What is most valuable?

    The most valuable feature for me is SyncIQ. The reason I find it valuable is its data resilience. 

    What needs improvement?

    There's nothing really I'd improve about the product. We're currently expanding it, so we're going to our next generation of Dell PowerScale (Isilon) since we've had it since 2018. We're consolidating as drive sizes have gone bigger, and we're consolidating the footprint down. That's what we're currently doing.

    For how long have I used the solution?

    We have had the solution since 2018.

    What do I think about the stability of the solution?

    I find the product to be resilient and stable. There's no downtime and no crashes; over the years, we have experienced some issues, yet nothing major. The key components are the helper cloud pools and S3 IAQ.

    What do I think about the scalability of the solution?

    My organization is quite large, with about 30,000 employees.

    The growth has been substantial in areas such as radiology and genomics. One of the best features we've utilized recently is offload to cloud pools due to capacity constraints on-premise. We didn't want to expand Dell PowerScale (Isilon) straight away, so we utilized cloud pools to offload some data to Azure. That's really saved us in certain areas as we didn't have funding to expand Dell PowerScale (Isilon) until next year, which is why we utilized the cloud pools functionality to offload.

    How are customer service and support?

    Customer service has been really good. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before Dell PowerScale (Isilon), we were using standard Windows SMB back in 2018. The data had grown so much within six, seven years. It was just standard Windows SMB.

    How was the initial setup?

    I have not compared it to other products in terms of deployment. I have been part of the deployment of the product. It's very straightforward. there were no issues in implementing it.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive. It's quite expensive for the amount of storage we have.

    What other advice do I have?

    On a scale of one to ten, I rate the product overall about eight.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2843772 - PeerSpot reviewer
    System Engineer at a outsourcing company with 51-200 employees
    Real User
    Top 20
    May 20, 2026
    Improved data access has supported our AI projects and streamlined work for staff and students
    Pros and Cons
    • "Dell PowerScale has positively impacted my organization as the students and the teachers are much happier using our services."

      What is our primary use case?

      Dell PowerScale has been in use for approximately four months. Our main use case for Dell PowerScale is for AI, as we have several projects, and we really appreciate the availability, the data availability, and the power management.

      Our AI project is about helping university staff work better, and Dell PowerScale offers very good data availability for the needs of our students and teachers.

      Dell PowerScale plays a role in our organization's AI initiatives as it helped with automation and great data availability.

      What is most valuable?

      The best features Dell PowerScale offers in my experience are the availability and the storage management.

      I appreciate the storage management because I can always manage the storage, and I can manage it better than other products.

      Dell PowerScale has positively impacted my organization as the students and the teachers are much happier using our services. They used to complain about some availability of our servers, but now it is not a problem anymore.

      We have measured fewer complaints and faster access to data.

      What needs improvement?

      I am very satisfied with the product at this time and do not see areas needing improvement.

      For how long have I used the solution?

      I have been working in my current field for four years.

      What do I think about the stability of the solution?

      Dell PowerScale is stable.

      What do I think about the scalability of the solution?

      Dell PowerScale's scalability is good.

      How are customer service and support?

      The customer support is great.

      Which solution did I use previously and why did I switch?

      We did not previously use a different solution.

      How was the initial setup?

      Dell PowerScale integrates very well with our existing IT infrastructure for operational efficiency, and it had no problem integrating.

      My experience with pricing, setup cost, and licensing was fine, as the pricing was acceptable.

      What was our ROI?

      I have seen a return on investment in terms of time saved and fewer complaints, but we cannot really measure the money saved being a university.

      Which other solutions did I evaluate?

      We did not evaluate other options before choosing Dell PowerScale.

      What other advice do I have?

      I would rate Dell PowerScale a 10 out of 10. I chose this rating because it is the best product I have ever used.

      The performance metrics I use to measure success with Dell PowerScale include fewer complaints from teachers and students.

      I would describe the overall operational efficiency and ease of use of Dell PowerScale as very easy to use, and I had no problems.

      My advice for others looking into using Dell PowerScale is not to be held back by anything, as it is a very good product. Overall, I would give this product a rating of 10.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: May 20, 2026
      Flag as inappropriate
      PeerSpot user
      Director, Information & Communication Technology & Digital Transformation at a educational organization with 201-500 employees
      Real User
      Top 20
      May 28, 2025
      Capacity and scalability have been excellent for managing our data needs
      Pros and Cons
      • "The capacity and scalability are what I appreciate the most about it; that was huge for us. We saw its benefits immediately after we started using it."
      • "The technical support has been excellent. I would give them a ten out of ten for support."
      • "We're still fairly new with it. It's been a pretty positive experience thus far. However, they could improve implementation, as we had to rack and stack it ourselves."

      What is our primary use case?

      Our use cases involve sheer storage, as it's about 4 petabytes of storage that we use for our genetics team for storing big data.

      What is most valuable?

      The capacity and scalability are what I appreciate the most about it; that was huge for us. We saw its benefits immediately after we started using it.

      What needs improvement?

      We're still fairly new with it. It's been a pretty positive experience thus far. However, they could improve implementation, as we had to rack and stack it ourselves.

      For how long have I used the solution?

      We have been using the product for less than three months, as we just got it.

      What do I think about the stability of the solution?

      The stability has been excellent thus far, with no issues.

      What do I think about the scalability of the solution?

      The scalability is excellent.

      Dell PowerScale (Isilon) has features that cater to the needs of medium-sized organizations. It's a pretty configurable product. We're running with about 4 petabytes, which is a massive amount of data, but I know you can run it with much less. 

      I see Dell products growing with our future needs. Our company has about 400 people working. 

      How are customer service and support?

      The technical support has been excellent. I would give them a ten out of ten for support.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We were using NetApp previously. We haven't used Dell PowerScale (Isilon) long enough to give a full comparison at this point, but they both seem to be pretty comparable products.

      How was the initial setup?

      The initial deployment was fairly easy. It took two of our guys, but it would have been nice to have a white glove service so they would rack it, and we could have just configured it. Overall, it took less than a day.

      It requires very little maintenance on our end.

      What about the implementation team?

      Two people were required for this type of job overall.

      What's my experience with pricing, setup cost, and licensing?

      The pricing is excellent.

      What other advice do I have?

      Dell PowerScale (Isilon) does not play a role in our organization's AI initiatives at this time. 

      I would rate Dell PowerScale (Isilon) a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      Principal Consultant at a tech services company with 11-50 employees
      Real User
      Top 5Leaderboard
      Nov 21, 2025
      Delivers reliable performance and supports critical AI workloads with high throughput
      Pros and Cons
      • "Dell PowerScale (Isilon) is brilliant for scalability and really, really good in that regard."
      • "The product itself is capable of very much, but the initial deployment experience can be lacking possibly because it does not incorporate any design phase."

      What is our primary use case?

      We were looking at getting a solution in for storage. I have worked with storage before, and I have worked with parallel storage systems more than NAS appliances.

      I have worked with Lustre, PowerScale, and NetApp as well. I would describe myself more as a user of NetApp and PowerScale. I work with customers who work with Dell PowerScale (Isilon).

      We are a consultancy firm, so we also partner with Dell and we deploy and deliver AI solutions, and Dell PowerScale (Isilon) sits underneath those. This makes it very important to our operations.

      What is most valuable?

      The top three valuable features for me are the redundancy, reliability, and mixed NFS and Samba share, SMB sharing.

      We use a tool called IOR, which measures the IOPS and the throughput for very tailored and specific I/O scenarios. This allows you to test it under different conditions.

      Dell PowerScale (Isilon) is brilliant for scalability and really, really good in that regard. They are adding new features all the time, which I have not used yet, but they are adding RDMA technology. This provides really low-latency connections between the clients and the machine itself, which is really good for AI-type workloads as well.

      What needs improvement?

      The product is feature rich.

      For how long have I used the solution?

      I have been using Dell PowerScale (Isilon) for approximately ten years.

      Which solution did I use previously and why did I switch?

      I have experience with others. No switching involved.

      What's my experience with pricing, setup cost, and licensing?

      Dell PowerScale (Isilon)  is very expensive compared to NetApp and compared to Nutanix as well.

      The flash arrays, which are important for high-performance computing and AI initiatives, would be overpriced compared to some of their competitors.

      What other advice do I have?

      Product support is great. There are definitely some challenges on deployment. Find a good partner to perform the deployment or be prepared to invest some time into the deployment. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      Last updated: Nov 21, 2025
      Flag as inappropriate
      PeerSpot user
      Storage Architect at a educational organization with 10,001+ employees
      Real User
      Top 10
      May 20, 2025
      Scalable and reliable data management enables seamless growth across extensive storage
      Pros and Cons
      • "My advice to other companies considering Dell PowerScale (Isilon) is that it takes a little time to understand the product, but once you have it set up and running, it will run stable for all its lifetime."
      • "Dell PowerScale (Isilon) could improve in terms of having some problems with using IPv6 and IPv4 on the same namespace at the same time, which is one of our biggest problems as you have to do some really bad workarounds to get that working."

      What is our primary use case?

      Our primary use case for Dell PowerScale (Isilon) is that it's the central storage platform for the whole university.

      What is most valuable?

      One of the most valuable features I find in Dell PowerScale (Isilon) is the scalability, as you can extend, extend, extend over time without having to move the file system. 

      Also, the separation between different access zones is a tenant system that really allows me to completely separate data streams, ensuring that one group of tenants is not allowed to touch or see any of the other tenants' data.

      What needs improvement?

      Dell PowerScale (Isilon) could improve in terms of having some problems with using IPv6 and IPv4 on the same namespace at the same time, which is one of our biggest problems as you have to do some really bad workarounds to get that working.

      For how long have I used the solution?

      I have been using Dell PowerScale (Isilon) for around about 17 years.

      What do I think about the stability of the solution?

      A specific example of where Dell PowerScale (Isilon) made a noticeable improvement or impact on my business operations is that we had a performance impact for around about one week in the whole 17 years, which wasn't really downtime.

      What do I think about the scalability of the solution?

      The benefit I have realized from using Dell PowerScale (Isilon) is first of all the scalability; we started on PowerScale with around about 300 terabytes and are now two and a half petabytes, still on the same file system.

      How are customer service and support?

      I would evaluate Dell's support as mostly outstanding because, at least for me, I always find a way to find someone who has enough experience to help me with my problem. For easy problems, I have been through several times, but for complicated problems, I will find someone who can truly help me.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Prior to adopting Dell PowerScale (Isilon), I was using another solution called Isilon, and I had the first Isilon outside of the labs ever delivered to the customer.

      How was the initial setup?

      My experience with deploying Dell PowerScale (Isilon) spans 17 years, and I think I have faced every type of problem. In every situation, I have found someone who could help me come out of the situation before anybody would recognize that there was a problem.

      What about the implementation team?

      Dell PowerScale (Isilon) has features that specifically cater to my needs, such as the separation between different access zones. It's a tenant system that really allows me to completely separate data streams to have legal aspects realized, ensuring that one group of tenants are not allowed to touch or see any of the other tenants' data.

      What was our ROI?

      I have realized a return on my investment with Dell PowerScale (Isilon). It's worth the money because of the total cost where you only pay one person to run the whole environment instead of paying 15 people to run the same on cheap hardware.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup costs, and licensing for Dell PowerScale (Isilon) shows it's a premium platform, so it's a big amount of money. Not too many universities in Germany are willing to spend, but I'm a one-man shop, so I'm driving and running the whole platform, which is much cheaper compared to a cheap platform where you need many people to operate it.

      Which other solutions did I evaluate?

      Before choosing Dell PowerScale (Isilon), I considered different vendors like NetApp and others as competitors. They had their advantages, but the overall package was better suited for our requests with Dell PowerScale (Isilon), so that was the reason for our choice.

      What other advice do I have?

      My advice to other companies considering Dell PowerScale (Isilon) is that it takes a little time to understand the product, but once you have it set up and running, it will run stable for all its lifetime. I rate Dell PowerScale (Isilon) a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Dell PowerScale Report and get advice and tips from experienced pros sharing their opinions.
      Updated: August 2026
      Product Categories
      NAS File and Object Storage
      Buyer's Guide
      Download our free Dell PowerScale Report and get advice and tips from experienced pros sharing their opinions.