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reviewer2402862 - PeerSpot reviewer
Director, Marketing & Sales at a tech services company with 201-500 employees
Real User
Top 20
Jun 3, 2024
Supports managed servers and gives a lot of operational flexibility
Pros and Cons
  • "We use the solution internally to support our own managed servers and run our own support center."
  • "The pricing could be reduced."

How has it helped my organization?

The solution has helped improve our service, lower the running cost of the solution, and made it more scalable so we could address more customers at the same time.

What is most valuable?

We use the solution internally to support our own managed servers and run our own support center. From a business point of view, I like the way the solution cooperates.

Dell PowerScale works well to help our organization manage and run its storage from any location. We used to have systems at different locations, which required a lot of coordination. We made it work, but with the current solution, one guy can do the work that earlier required two or three full-time equivalents.

Dell PowerScale has helped us to reduce or eliminate data silos.

I rate the solution's flexibility a six out of seven for supporting various data workloads while keeping them protected.

It did not really limit risk. It gives a lot of operational flexibility in a way that reduces risk because then the solution is better up to date every time you use it and is consistent across the different data sources. That's good and adds value, but we were already doing that in the old situation. Dell PowerScale just made it easier.

When envisioning the future of our containerized solutions in terms of cloud integration, we will adopt a hybrid strategy. Some of our customers are not able to move to the cloud, where we have to support them. We're following what the customer can do. In many cases, their initial transition into the cloud was not as successful as they thought. In the Dutch market, people are now a little more business-minded while looking into the cloud. That's why I believe that hybrid will be the way forward.

As an integrator, the needs of our customers drive our decision-making process when it comes to selecting a cloud, on-premises, or hybrid environment for containerized applications.

What needs improvement?

The pricing could be reduced.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for two years.

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What do I think about the stability of the solution?

Dell PowerScale is a stable solution, and not many escalations were brought to my notice.

How are customer service and support?

The solution's technical support team is good, knowledgeable, and quick.

On a scale from one to ten, where one is bad and ten is good, I rate the solution's technical support seven and a half out of ten.

What was our ROI?

I see a return on investment in that my people can do more for more customers in less time. The team now covers a larger number of customers than it did in the past, so I did not need to hire new staff for that.

What other advice do I have?

Dell PowerScale clearly delivers what it promised to deliver.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Reseller
Top 5
Oct 17, 2023
Helps to capture large amounts of data in a short time
Pros and Cons
  • "The tool comes with cheap disks and works fast for video content."
  • "Dell PowerScale needs to reduce its price."

What is our primary use case?

Dell PowerScale helps to capture large amounts of data in a short time. 

What is most valuable?

The tool comes with cheap disks and works fast for video content. 

What needs improvement?

Dell PowerScale needs to reduce its price. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Dell PowerScale is scalable. 

How are customer service and support?

The tool's support is good. 

How was the initial setup?

Dell PowerScale's installation is fast. You need one engineer to handle the deployment. Its maintenance is easy because of its high redundancy. 

What other advice do I have?

I rate the product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Henry Chou - PeerSpot reviewer
Senior manager at Wen Wei Technology Co,.
Real User
Oct 15, 2023
Has a simple implementation process, but it could be easy to use
Pros and Cons
  • "Dell PowerScale is a scalable solution. It allows non-disruptive upgrades and maintenance of the system."
  • "The product’s expansion capacity, pricing clarity, and ease of use need improvement."

What is our primary use case?

We use the product for ETA data storage.

What is most valuable?

Dell PowerScale is a scalable solution. It allows non-disruptive upgrades and maintenance of the system.

What needs improvement?

The product’s expansion capacity, pricing clarity, and ease of use need improvement. There could be power sizing tools available similar to OneFS or H-Series.

For how long have I used the solution?

We have been using Dell PowerScale (Isilon) for three or five years.

What do I think about the scalability of the solution?

Our organization has 100 to 200 Dell PowerScale (Isilon) users. Its scalability is an eight or nine out of ten.

Which solution did I use previously and why did I switch?

We used NetApp before. We switched to Dell for better scaling features.

How was the initial setup?

The implementation is simple. I am unsure about the deployment time as I work in the pre-sales department. But it might take approximately five to ten minutes to complete.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product with a high storage capacity suitable for large data requirements. They do not have an option if a customer wants to purchase 20 TB storage space.

What other advice do I have?

I recommend Dell PowerScale (Isilon) and rate it a seven out of ten. It doesn’t have an HTTP protocol. There are other alternatives like Unity and Pure Storage with essential features.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Gehad-Said - PeerSpot reviewer
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
Real User
Top 20
Apr 21, 2023
Easy to set up, extremely stable, and scalable
Pros and Cons
  • "The flexibility and the user-friendly interface are the most valuable features."
  • "The cost of Dell PowerScale is currently high and there is room for improvement."

What is our primary use case?

We utilize Dell PowerScale for storing files as it is the sole solution that possesses advanced features that meet our customer's needs.

Dell PowerScale can be deployed on-prem and in the cloud but I prefer a Hybrid model and primarily use AWS, Azure, and Oracle.

What is most valuable?

The flexibility and the user-friendly interface are the most valuable features.

What needs improvement?

The cost of Dell PowerScale is currently high and there is room for improvement.

For how long have I used the solution?

I have been using Dell PowerScale for seven years.

What do I think about the stability of the solution?

I give Dell PowerScale a ten out of ten for stability.

What do I think about the scalability of the solution?

I give Dell PowerScale a nine out of ten for scalability.

How are customer service and support?

The technical support team is responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy for an engineer. The time required for deployment, however, depends on the environment. If we're transferring data to existing infrastructure, a few hours should be enough. But if we're working with a new infrastructure, we must first fulfill certain requirements before we can migrate the data.

What about the implementation team?

We implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is high.

What other advice do I have?

I give Dell PowerScale ten out of ten.

We are a Dell partner.

Many of our customers in the banking and parts sectors utilize Dell PowerScale.

Three to four engineers are required to maintain the Dell PowerScale.

I highly recommend Dell PowerScale.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer.
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Naresh Ochani - PeerSpot reviewer
Director at Newera Informatique pvt.ltd
Real User
Top 20
Feb 17, 2023
Highly capable and stable, and helpful support
Pros and Cons
  • "The most valuable feature of Dell PowerScale (Isilon) is all the capabilities together."
  • "The price of the solution could be reduced."

What is our primary use case?

My customers are using the solution in a few areas, such as DFSA and pharma, for their application.

What is most valuable?

The most valuable feature of Dell PowerScale (Isilon) is all the capabilities together.

What needs improvement?

The price of the solution could be reduced.

For how long have I used the solution?

I have been familiar with Dell PowerScale (Isilon) for approximately one year.

What do I think about the scalability of the solution?

I rate the stability of Dell PowerScale (Isilon) a ten out of ten.

How are customer service and support?

My clients have been satisfied with the support from Dell PowerScale (Isilon).

How was the initial setup?

The setup of Dell PowerScale (Isilon) is not difficult for our team. However, it could be complicated for my clients.

The length of time of the deployment depends on the infrastructure. If there are more servers it could take more time. However, typically it does not take more than one day.

What about the implementation team?

We did the implementation of this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can fluctuate. The price can be competitive or other times not. The price of the solution could be better.

What other advice do I have?

I rate Dell PowerScale (Isilon) a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1851960 - PeerSpot reviewer
Manager Infrastructure at a manufacturing company with 10,001+ employees
Real User
May 14, 2022
Primary storage solution that is flexible in supporting various data loads and is easy to scale
Pros and Cons
  • "Isilon is flexible in supporting various data workloads while keeping them protected. Dell continues to release updates and patches which enhance the use of this solution. This includes offering ransomware protection."
  • "The system is robust, has had a big impact on the efficiency of our organization, and serves as storage for our core application, which is a revenue-generating application that plays a key role in our business."
  • "Isilon has limitations on the number of files that can be generated."
  • "Isilon has limitations on the number of files that can be generated."

What is our primary use case?

We connected our mainframe system to Isilon. The NFS is being provisioned from Isilon and hosts millions of files. It is our primary storage solution. 

How has it helped my organization?

Isilon is flexible in supporting various data workloads while keeping them protected. Dell continues to release updates and patches which enhance the use of this solution. This includes offering ransomware protection.

We are working with Dell to implement a cyber security solution, which is called the air gap solution. We also have Dell Data Domain systems. We back up the data from Isilon or any other system into Dell Data Domain. From Dell Data Domain, we offload to the air gap and secure the data into the air gap or Isilon. 

The system is robust. It has had a big impact on the efficiency of our organization. It serves as storage for our core application, which is a revenue-generating application. It plays a key role in our business. 

Isilon has the ability to scale file data, although we have not explored this within our business yet.

What is most valuable?

The offloading of data from Isilon to ECS object storage has been cost-effective.

What needs improvement?

Isilon has limitations on the number of files that can be generated.

For how long have I used the solution?

I have been using this solution for seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service for this solution is really good. We have a dedicated support account manager and system engineer from Dell who assists us when we need it. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do have another solution that we leverage for our NFS protocols. The other system is a little bit more efficient or robust. We also have protocols that we leverage on the other system. They are really good compared to Isilon.

What's my experience with pricing, setup cost, and licensing?

The general cost for a system like this is expensive. The total cost depends on your use case. You need to pay for every additional feature that you use. 

What other advice do I have?

I'm impressed by the way the system provides scalability. From an administration standpoint, it's really simple to use. The GUI and interface is easy to manage. 

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
May 13, 2022
Data access and security platform that has drastically increased efficiency ratios
Pros and Cons
  • "The recent introduction of inline deduplication and compression has drastically improved our efficiency ratios to make it an economical product. This solution has also had a positive impact on our employees' productivity because it reduces the amount of admin that our staff needs to handle."
  • "The recent introduction of inline deduplication and compression has drastically improved our efficiency ratios to make it an economical product."
  • "The biggest weakness is small file handling. Small file compression options are not enabled out of the box. It would be good to have this enabled by default."
  • "The biggest weakness is small file handling."

What is our primary use case?

We use this solution for high concurrency connection and data capacity.

How has it helped my organization?

It has improved our organization by filling a gap in some of our home-built applications. It provides a single unified space across the scalable infrastructure. There are no longer multiple points of entry required for the workload.

The recent introduction of inline deduplication and compression has drastically improved our efficiency ratios to make it an economical product. This solution has also had a positive impact on our employees' productivity because it reduces the amount of admin that our staff needs to handle.

PowerScale has helped us reduce our overall risk. We lean on the regulatory compliance and SCD drives to ensure data security. It offers various data multi-protocol capabilities. They recently introduced S3, as well as traditional file workloads including SNB, NFS, and SFTP. The security is built-in and includes SED and self-encrypting drives. This allows us to instantly monitor compliance.

What is most valuable?

The scalability of this solution has been most valuable. We have been able to start with a specified workload size and be able to double, triple, or tenfold it without having to change the environment.

What needs improvement?

The biggest weakness is small file handling. Small file compression options are not enabled out of the box. It would be good to have this enabled by default.

For how long have I used the solution?

I have been using this solution for ten years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. It offers multiple petabytes and tens of thousands of concurrent connections.

Which solution did I use previously and why did I switch?

Other solutions that we have used have been administratively intensive.

What was our ROI?

We have been leveraging this platform and folding it into our application stack. This has removed the need for a third-party solution which has reduced overall costs and provided ROI. 

What other advice do I have?

This solution requires maintenance. Once the platform is properly deployed, there is a BAU component of maintenance including the replacement of hard drives.

I have been really happy with this product. I have not seen other products in the marketplace that offers this stability and maturity. 

I would rate this solution a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Operations Officer & Acting CFO at Like a Photon
Real User
Mar 24, 2021
Simplified our storage and enabled our IT team to move from an operational focus to an optimization focus
Pros and Cons
  • "PowerScale allows us to manage storage without managing RAID groups or migrating volumes between controllers. It has really simplified things. We're not having to worry about the underlying infrastructure. That takes care of itself. We just worry about the data. It's really easy for deploying and managing storage at the petabyte scale."
  • "It has saved me from having to hire one person over the last six months, and our IT team has gotten about 40 percent of its time back."

    What is our primary use case?

    Our motivation for investing in PowerScale was to provide scalable, redundant, and reliable storage for our film production pipelines. We're an animation film studio and our live data sits on it. Firstly, we were up to our capacity. We're a growing startup and we need to be able to scale into the future. The second reason we went with it is that we've got a relatively small IT team, so we needed equipment that's reliable and easy to manage. 

    How has it helped my organization?

    It's really set-and-forget. We went from our IT team from managing data, moving data, and deleting data on a day-to-day basis, over the course of six months to the point where, for the last 12 months, they have not had to touch it. It's really reliable, and the reporting heads off any issues that you might have.

    In terms of the performance improvement, we've described it as moving from a single lane highway into a multi-lane freeway. We've still got speed limits in the individual end-user environment, but now more people can move at the same time without it throttling our system. One result is that on a local test we went from 61,000 milliseconds down to 5,500 on the PowerScale, which is a massive improvement. We have been able to leverage the features of the PowerScale to optimize that down, and that was while the pandemic was on, and we were moving from 100 percent on-premises, to 100 percent off-premises.

    It has made a massive difference to how our IT team's time is utilized. It has pretty much been able to move from an operational focus, day-to-day, just keeping systems up in the environment, to now having an optimization mindset where they're looking to add new features to our production pipeline. They've got the time now to do that, whereas managing our storage before was a full-time job for them. It has saved me from having to hire one person over the last six months, and our IT team has gotten about 40 percent of its time back. It's a massive difference. We still have the same number of administrators as we had before, but it has allowed them to move from an operational focus to an optimization focus.

    Before, we had disparate storage systems that we were managing separately, and now all our production storage sits within the one environment.

    PowerScale allows us to manage storage without managing RAID groups or migrating volumes between controllers. It has really simplified things. We're not having to worry about the underlying infrastructure. That takes care of itself. We just worry about the data. It's really easy for deploying and managing storage at the petabyte scale.

    It also provides the flexibility to add the right tier of storage at the right time for data that resides at the edge, core, or cloud and that is one of the reasons we chose the solution. We haven't leveraged that as yet, we're not at that point, but we definitely invested in this asset for that reason. Currently, we can build two concurrent projects, but we expect, by leveraging that technology, that we will be able to get to six concurrent projects, which will have a huge business impact.

    Another benefit is that it has allowed us to better understand our storage usage and cost over a project's duration, and that's helping us to better plan and quote for future productions.

    What is most valuable?

    We have started to leverage the data from InsightIQ to be informed when quoting for future productions, and we're getting a better understanding of our usage and costs over a project duration.

    For how long have I used the solution?

    We've had Dell EMC PowerScale for 12 months.

    What do I think about the stability of the solution?

    We haven't had any issues at all. In fact, every day we say, "Oh my God, this is so amazing."

    What do I think about the scalability of the solution?

    We haven't added a node to the solution yet. We plan on putting in A200s, as we move between productions in our franchise. It's a new product for our team, so we're still trying to optimize what we already have. We haven't really looked to use any of their new features.

    We haven't scaled the solution yet, but the reason that we could convince the board to allow us to invest in this technology was the scalability. One of the next challenges that we're going to have is how to store our historical project data. We need a solution that is going to be cost-effective, yet the data will still have to be readily accessible to our current production pipeline. The PowerScale and file pool policies will enable us to utilize the archiving, so that will likely be the next way we scale.

    How are customer service and technical support?

    We have found the post-installation support to be absolutely fantastic. They have helped us leverage the advanced features and that has hugely improved the performance of our custom applications that we have hosted on the PowerScale. Their tech support is great.

    Which solution did I use previously and why did I switch?

    We didn't have a previous solution. We knew we needed a solution because every four to six weeks we were buying a new storage system. We had to make a decision on what to invest in. We reached out to our IT provider, Davichi, and they introduced us to the Dell EMC PowerScale. When we read up on it, it seemed to meet all our needs.

    As a startup, we needed a technology that we could scale with. Secondly, we've got a small IT team, so the equipment needed to be reliable, easy to use, and there had to be additional support available when we needed it. We were also looking for additional features and options that we could leverage, like cross-platform support for SMB and NFS, because we were after a high-speed server and workstation access, because that was one of our pain points.

    How was the initial setup?

    Dell EMC were incredibly attentive through the deployment process. They met us on site and they took the time to understand our current environment, our current challenges, and they worked with us to make sure that we bought the licenses that were going to meet our needs for today. They also helped us plan for the licensing that we'll need into the future.

    They met with our tech team and spent a day with us mapping out what our requirements were, looking at our environment, and making sure that we had the right networking, so that our foundation was right when we put it in. They physically installed the equipment and they continued to work with us over the next two weeks, just to make sure that everything was right. We put the PowerScale in when we were in production, at the end of a film, and we had no downtime at all. That was a massive concern for us, doing it while we were live in production, but they helped us move all the data across to the new system and we had no downtime.

    We have a local IT company that introduced us to Dell EMC and this product, and they were also a part of that scoping session. They're called Davichi Computer Services, and they're amazing. We ring if we have a problem, and within a few hours someone's out there. If they can't solve it over the phone or can't remote-in, they'll come on site and help us solve the problem. Fortunately, since we put this gear in, we haven't had many issues. But even as we were learning to understand this gear they worked hand-in-hand with our IT team.

    On our side, the deployment required one person, our IT manager. Everyone uses it, as an end-user, in our organization because all the data for our film production pipeline lives on it.

    What was our ROI?

    The total cost of ownership has been definitely worthwhile, hands-down. I had forecast the need to hire another administrator for our tech team and I haven't needed to do that.

    In addition, our IT team is now concentrating on things that help our business grow and help our business make money and help our team achieve a better end product; things we couldn't have done if we'd invested in other products.

    In addition to the standard fees, we had to buy switches. In the scoping sessions, when Dell EMC came on site, we identified what the capacity was in our server room to put the product in. The only thing that we didn't scope for was that we needed an additional UPS because the UPS that we had couldn't hold the load.

    What's my experience with pricing, setup cost, and licensing?

    The only drawback for us is that it's a large upfront investment. This was a huge decision for a startup company to make. It took a bit for us to get over the line on it, but we have not regretted it.

    Which other solutions did I evaluate?

    We looked at another Dell EMC solution. The reasons we went with PowerScale were the simplicity of managing it, the faster write performance than RAID systems, the data access optimization features, and, of course, it's fully redundant, with high performance, and it's scalable.

    What other advice do I have?

    Make sure you take the time to understand your current environment and what additional infrastructure you might need to support the device. All that planning made it a seamless implementation for us. Sometimes that part of the process felt like it was taking forever, but it ended up being well worthwhile.

    It's allowed us to consolidate everything in one, large, redundant volume, but we expected that. Nothing has gone wrong. Everything's been exactly what we expected, which is wonderful.

    I imagine that as time goes it will become more valuable, particularly as we get into a world where we're managing archive data. And we are looking to explore the cloud options as well.

    I would rate PowerScale at nine out of 10 because of the greatly increased performance, the capacity, reliability, and the improved maintainability of our storage.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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