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PeerSpot user
Consultant at a tech vendor with 1,001-5,000 employees
Vendor
Sep 5, 2015
A Complete Network Management Product that will answer most of the network related requirements of any Organisation.
Pros and Cons
  • "I found Spectrum as being a complete network management solution with a great user friendly GUI."
  • "The only area which I found that can be improved is that sometimes issues come up with alert clearing i.e. alerts don't clear when triggered and clear events occur too fast."

What is most valuable?

There are a number of features that make this product to standout from other competing products:

  • Easy implementation with scalable architecture
  • Seamless HA capabilities with no issues
  • Integrations with other products including both north/south bound capabilities
  • NCM - Network Configuration Manager for Device level configurations
  • Expert CA support for the product.

How has it helped my organization?

In our environment, I have implemented CA Spectrum in HA. There is also Spectrum SOI integration for alert forwarding. We have created global collections to group the infrastructure with policies applied as per requirement. Also the SANM (Spectrum Alarm Notification Manager) has proven to be very useful for managing critical devices and immediate action to be taken with email notification etc.

What needs improvement?

The only area which I found that can be improved is that sometimes issues come up with alert clearing i.e. alerts don't clear when triggered and clear events occur too fast. CA should come up with ways where the alert is not valid, Spectrum should be able to re-verify and take action accordingly.

For how long have I used the solution?

I have been using CA Spectrum for more than four years now. These four years include:

  • Implementation of the solution in production environments
  • Setting up of failover (High Availability)
  • Integrations with other CA products like CA BOXI (for reporting), CA Service Desk (for ticketing), and CA SOI integration through connectors
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DX Spectrum
June 2026
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What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the scalability of the solution?

Never faced any issues with scalability. As the network infrastructure grows, to add new Spectrum servers is very straight forward with almost zero defects in existing architecture.

How are customer service and support?

Customer Service:

With expert CA Support, issues with the product can have a quick resolution so 4.5/5.

Technical Support:

CA Spectrum is one of the products from CA which has great technical expertise to support it.

Which solution did I use previously and why did I switch?

I have been working on Spectrum from day one but I have experience with other similar products. I found Spectrum as being a complete network management solution with a great user friendly GUI.

How was the initial setup?

The best feature of this product is the simplicity of its architecture, which, once understood, makes the implementation very easy. I have never ever faced any issues with the initial setup.

What about the implementation team?

I have implemented the complete initial setup myself. I have also done implementation with failover (High Availability) and integrations with other EMS products.

Which other solutions did I evaluate?

There are other similar products from IT majors IBM, and HP but we found Spectrum to be the most suitable for all of the major requirements of my organisation.

What other advice do I have?

I would definitely recommend going ahead with the product. It will able to answer most of the network management related requirements of any organisation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user306336 - PeerSpot reviewer
it_user306336Spectrum consultant at a tech company with 10,001+ employees
Real User

Hi Jaideep,

Greetings. Good one though .

In valuable features list: I would love to see Spectrum's Fault Isolation mechanism.

Also, could be brief me on the alert clearing issue you are facing , so that I shall help you with :)

Cheers!
Lakshmi.

See all 5 comments
PeerSpot user
Senior Performance & Capacity Analyst with 10,001+ employees
Real User
Top 20
May 27, 2015
You can find exactly where the bottlenecks lie, but decommissioned servers show up in the availability and outage reports.
Pros and Cons
  • "It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie."
  • "It's not the best product for availability and outages reporting."

What is most valuable?

Availability and outages reporting is valuable.

How has it helped my organization?

It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie.

What needs improvement?

A lot. Decommissioned servers availability and outages keep showing and that is annoying because it's ultimately contributing to the final availability (actual) which it should not.

For how long have I used the solution?

I've used it for two and a half years.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I've never had to use it.

Technical Support:

I've never had to use it.

Which solution did I use previously and why did I switch?

I didn't use a previous solution.

How was the initial setup?

It's a bit complex.

What was our ROI?

55%-75%.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It's not the best product for availability and outages reporting.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user306336 - PeerSpot reviewer
it_user306336Spectrum consultant at a tech company with 10,001+ employees
Real User

Hi Aditya,

Greetings. Thanks for your feedback. Just went though your annoying part and wish to share some words on it.

Actually, Spectrum reporting database is not live data. It pulls the data from statistical database which is DDM-db and there is a live sync when it comes for SRMdb.

We don't flush the model from SRM whenever we delete a device as that counts in reporting , if a device goes missing (deleted from Spectrum) we flush the events data of that particular device. If you have reporting data for that device,when you find it's missing - you can atleast know till when the device existed in your application. In this part, it will be helpful though.

Just a thought :)

Cheers!
Lakshmi.

Buyer's Guide
DX Spectrum
June 2026
Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
PeerSpot user
Network Engineer at a healthcare company with 1,001-5,000 employees
Real User
Mar 31, 2015
The application is not well written but the WAN modeling is a valuable feature.
Pros and Cons
    • "Customer Service: It's poor. Technical Support: It's poor."

    What is most valuable?

    • Alerting via SNMP traps
    • Inventory
    • WAN modeling
    • Serial numbers, etc.

    How has it helped my organization?

    Before this product we used a simple product that just used ping to verify devices were up.

    What needs improvement?

    • MIB database needs to be more up to date
    • The software needs to be more tunable
    • CA has a one size fits all model
    • The application is not well written. You could throw 10 CPU’s and 20 Gig of memory at a database server and it will only use so much. This is running on Windows 2003 Server 64-bit and the CA Spectrum application is supposedly a true 64 bit application

    For how long have I used the solution?

    I've used it for 10 years.

    What was my experience with deployment of the solution?

    Yes, in a large environment working with CA engineers we ended up doing it three times. They had a different vision of how it should be done.

    What do I think about the stability of the solution?

    In the beginning very much so, we are now at a point where it’s pretty stable.

    What do I think about the scalability of the solution?

    It scales, but each time you up scale it, more or less, you need to rebuild it.

    How are customer service and technical support?

    Customer Service:

    It's poor.

    Technical Support:

    It's poor.

    Which solution did I use previously and why did I switch?

    The previous product did not scale and it was very basic. If you need enterprise network and server monitoring & alerting there are very few options out there.

    How was the initial setup?

    It's complex for an enterprise. For example, we have three database servers and one web server for our environment.

    What about the implementation team?

    CA support sent a field engineer out for the initial installation, and then a different one to fix it because it kept crashing,

    What other advice do I have?

    This product requires, in larger environments, one full time employee dedicated to it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ravi Suvvari - PeerSpot reviewer
    Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
    Top 5LeaderboardReal User

    Thanx John for sharing this valuable info about CA spectrum

    it_user216501 - PeerSpot reviewer
    Associate Systems Engineer at a tech services company with 501-1,000 employees
    Real User
    Mar 31, 2015
    Multiple issues were encountered with the deployment but the NCM backup is a valuable feature.
    Pros and Cons
    • "Spectrum is designed for large infrastructures, anything less than 4000 devices and it is probably a waste of money"
    • "Yes, IM was very shaky and it seemed like CA were throwing hotfixes at us to fend us off until the next release."

    What is most valuable?

    • NCM backup
    • Ease of going through the event history

    How has it helped my organization?

    The product was underdeveloped at our organisation for various reasons, so I am unable to comment.

    What needs improvement?

    Mainly testing on CA's side!

    For how long have I used the solution?

    I've used it for 18 months.

    What was my experience with deployment of the solution?

    Yes, multiple issues were encountered. Most were related to the lack of testing and inadequate documentation.

    What do I think about the stability of the solution?

    Yes, IM was very shaky and it seemed like CA were throwing hotfixes at us to fend us off until the next release.

    What do I think about the scalability of the solution?

    No issues were encountered.

    How are customer service and technical support?

    Customer Service:

    5/10.

    Technical Support:

    8/10 but 10/10 when they were pushed.

    Which solution did I use previously and why did I switch?

    Yes, we used Nagios, and SCOM. It not my decision to switch and I don't know why.

    How was the initial setup?

    You either know how to deploy such a system or you don't. the manuals were 5/10.

    What about the implementation team?

    We used an in-house team.

    Which other solutions did I evaluate?

    We also evaluated HP Openview.

    What other advice do I have?

    Spectrum is designed for large infrastructures, anything less than 4000 devices and it is probably a waste of money

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ravi Suvvari - PeerSpot reviewer
    Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
    Top 5LeaderboardReal User

    Thanx for sharing us info about CA spectrum

    it_user217680 - PeerSpot reviewer
    Information Security Manager at a tech services company with 1,001-5,000 employees
    Real User
    Mar 31, 2015
    It has the ability to discover your environment and devices easily, however, the ability to import new MIBs needs to be improved.
    Pros and Cons
    • "For network management, this application is by far the best."
    • "Only if the server that hosts the application is restarted without bringing down Spectrum. If this occurs it corrupts the database and has to be restored from the backup."

    What is most valuable?

    • The ease of discovery of managed devices into the tool set
    • The ease of placement of managed devices into the tool set
    • The integration with CA Service Desk
    • Email integration

    How has it helped my organization?

    Since Spectrum is integrated with our Service Desk, implementation alerts generate a USD request which then fire off notifications to the responsible engineers.

    What needs improvement?

    The ability to import new MIBs and manage new devices.

    For how long have I used the solution?

    I've used it for nine years.

    What was my experience with deployment of the solution?

    No issues encountered.

    What do I think about the stability of the solution?

    Only if the server that hosts the application is restarted without bringing down Spectrum. If this occurs it corrupts the database and has to be restored from the backup.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    8/10.

    Technical Support:

    8/10.

    Which solution did I use previously and why did I switch?

    Yes, we used TNG, which was impossible to manage.

    How was the initial setup?

    It was straightforward. It has the ability to discover your environment and devices easily.

    What about the implementation team?

    We used a combination of an in-house team and a vendor team. The expertise of the vendor team was good.

    What other advice do I have?

    For network management, this application is by far the best.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Ravi Suvvari - PeerSpot reviewer
    Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
    Top 5LeaderboardReal User

    Thanx for sharing CA Spectrum Review

    it_user205827 - PeerSpot reviewer
    Systems Engineer at a tech services company with 1,001-5,000 employees
    Consultant
    Mar 10, 2015
    We have never faced any issues but it took a while to understand the product
    Pros and Cons
    • "With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue."
    • "It took a while to understand the product, but once we went hands on, it's great to work with."

    What is most valuable?

    The one-click console.

    How has it helped my organization?

    We use this as part of our infrastructure monitoring and it's done through a console. With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue.

    What needs improvement?

    It took a while to understand the product, but once we went hands on, it's great to work with. I have previously used Tivoli Enterprise console which doesn’t need any expertise and is easy to learn.

    For how long have I used the solution?

    I've used it for two years.

    What do I think about the stability of the solution?

    I have never seen an outage of the tool.

    What do I think about the scalability of the solution?

    My organization is rapidly growing with servers being added to the data center and we have never faced any issues.

    How are customer service and technical support?

    I have never used customer service.

    Which solution did I use previously and why did I switch?

    Using the tool comes as part of my job because my company uses CA Spectrum for their infrastructure monitoring. Previously, I have used Tivoli Console.

    How was the initial setup?

    Setup was very straightforward.

    What about the implementation team?

    It was done in-house.

    What was our ROI?

    I have used the product to monitor our company’s infrastructure.

    What other advice do I have?

    I would strongly recommend it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user306336 - PeerSpot reviewer
    it_user306336Spectrum consultant at a tech company with 10,001+ employees
    Real User

    Hi Venkata,

    Thanks for sharing your feedback. Would recommend you to look at Spectrum 10.0 features and enhancements since you claim that your organization infra is rapidly growing.

    wiki.ca.com/display/CASP10/Frequently%20Asked%20Questions

    This should serve you better!

    Cheers!
    Lakshmi.

    See all 3 comments
    it_user202602 - PeerSpot reviewer
    Network Engineer at a tech services company with 10,001+ employees
    Consultant
    Mar 3, 2015
    It has a simple GUI but occasionally it looks like your infrastructure has gone dark.
    Pros and Cons
    • "The ability to monitor your WAN and LAN infrastructure in a simple GUI."
    • "There are a very few occasions when the system "barfs" and it looks like your infrastructure has gone dark, but it bounces back quickly (the system)."

    Valuable Features

    The ability to monitor your WAN and LAN infrastructure in a simple GUI.

    Improvements to My Organization

    We keep this product up and monitoring 24x7 for fast and simple availability.

    Room for Improvement

    Really unsure of any, quite pleased with product.

    Use of Solution

    Going on two years.

    Stability Issues

    There are a very few occasions when the system "barfs" and it looks like your infrastructure has gone dark, but it bounces back quickly (the system).

    Scalability Issues

    None so far. We are one of the largest networks in America and it hasn't so far.

    Customer Service and Technical Support

    Customer Service:

    8/10.

    Technical Support:

    9/10.

    Implementation Team

    I believe it was done in-house.

    ROI

    Not sure of the exact number, but our clients charge $50,000 a minute so every second counts.

    Other Advice

    This is a good product, just be sure to train the ones who are setting it up because this is based on manual data entry and/or SNMP.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user201033 - PeerSpot reviewer
    CA Management Consultant at a tech consulting company with 51-200 employees
    Consultant
    Feb 27, 2015
    Centralized console to manage network and systems. We had minor stability issues which CA fixed.
    Pros and Cons
    • "Clear picture of all network and server pictures Centralized console to manage network and systems All backup for router configurations"

      What is most valuable?

      • IT Infrastructure Monitoring
      • Fault Management
      • Topology Views

      How has it helped my organization?

      • Clear picture of all network and server pictures
      • Centralized console to manage network and systems
      • All backup for router configurations

      What needs improvement?

      • Network
      • Servers

      For how long have I used the solution?

      For eight years.

      What was my experience with deployment of the solution?

      No issues encountered.

      What do I think about the stability of the solution?

      Just minor but CA provided support to resolve the issues.

      What do I think about the scalability of the solution?

      No issues encountered.

      How are customer service and technical support?

      Customer Service:

      10/10.

      Technical Support:

      10/10.

      Which solution did I use previously and why did I switch?

      We didn't use a previous solution.

      How was the initial setup?

      It's straightforward.

      What about the implementation team?

      We used both an in-house team and a vendor.

      What was our ROI?

      10/10.

      What's my experience with pricing, setup cost, and licensing?

      Just day to day operations.

      Which other solutions did I evaluate?

      Yes, we also looked at HP OpenView, SolarWinds, and ManageEngine.

      What other advice do I have?

      This product is for all network and systems monitoring.

      Disclosure: My company has a business relationship with this vendor other than being a customer. We are Solution Partners
      PeerSpot user
      Ravi Suvvari - PeerSpot reviewer
      Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
      Top 5LeaderboardReal User

      Thanx Amanullah for sharing valuable inputs about CA APM

      it_user202551 - PeerSpot reviewer
      IT Consultant at a tech services company with 51-200 employees
      Consultant
      Feb 27, 2015
      Few issues with stability. Overall it's very stable and effective.
      Pros and Cons
      • "It is an excellent product, and is probably one of the best we have seen in terms of being able to do mass configurations in the network."

        What is most valuable?

        It is an excellent product. It is probably one of the best we have seen in terms of being able to do mass configurations in the network.

        How has it helped my organization?

        Timing is always important when a network loses connectivity. It has allowed minimal downtime with the ease of being able to quickly isolate and resolve any outages.

        What needs improvement?

        I really can't say there are any at this time. We are happy with the product.

        For how long have I used the solution?

        We have used this product for seven years. We were looking for a tool that could both monitor and provide additional tools for configuration updates.

        What was my experience with deployment of the solution?

        Deployment was not an issue. Support was fairly good.

        What do I think about the stability of the solution?

        There have been few issues with stability and overall it's very stable and effective.

        What do I think about the scalability of the solution?

        We are not a large corporation. Yet the product was able to scale very well.

        How are customer service and technical support?

        Customer Service:

        The customer service was quick in response and thorough. No complaints.

        Technical Support:

        9/10.

        Which solution did I use previously and why did I switch?

        No previous solution used.

        How was the initial setup?

        Creating the infrastructure did not prove extremely difficult. It was organized and detailed. It fully represented out network on all levels.

        What other advice do I have?

        Definitely recommend it. It's a good investment.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user198924 - PeerSpot reviewer
        Engineer at a comms service provider with 1,001-5,000 employees
        Vendor
        Feb 24, 2015
        The tool fails to launch sometimes but we can act immediately on alarms.
        Pros and Cons
        • "It was used as a tool to observe critical alarms on network nodes and act immediately."
        • "The tool fails to launch sometimes, and this was a frequent occurrence."

        What is most valuable?

        Alarm Monitoring

        How has it helped my organization?

        It was used as a tool to observe critical alarms on network nodes and act immediately.

        What needs improvement?

        The tool fails to launch sometimes, and this was a frequent occurrence.

        For how long have I used the solution?

        Seven months.

        What was my experience with deployment of the solution?

        No issues encountered.

        What do I think about the stability of the solution?

        Latency in access at times.

        What do I think about the scalability of the solution?

        Never attempted scaling.

        How are customer service and technical support?

        Customer Service:

        6/10.

        Technical Support:

        7/10.

        Which solution did I use previously and why did I switch?

        No I haven't.

        How was the initial setup?

        Straightforward setup.

        What about the implementation team?

        We used a vendor team.

        Which other solutions did I evaluate?

        Not many others.

        What other advice do I have?

        We also use CA eHealth tool.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Buyer's Guide
        Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.
        Updated: June 2026
        Buyer's Guide
        Download our free DX Spectrum Report and get advice and tips from experienced pros sharing their opinions.