DX Spectrum Reviews and Pricing

it_user198894

Security Architect at a tech services company with 10,001+ employees

Feb 24, 2015

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It is invaluable in fault resolution but the topology features need improvement.

Pros and Cons

"It will aid in troubleshooting and daily operations, and is invaluable in fault resolution."

"There were some issues with deployment."

What is most valuable?

Scalability
Customizability

How has it helped my organization?

Automatic alerting
Integration with incident systems
Integration with reporting tool eHealth

What needs improvement?

Topology features need improvement, namely -

Weight of links
Less critical links
High critical links weighing

For how long have I used the solution?

I used it for seven years, but not for the last nine months.

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What was my experience with deployment of the solution?

There were some issues with deployment.

What do I think about the stability of the solution?

Sometimes a restart of the Tomcat Daemon was required, and sometimes the archive manager ran out of resources.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and support?

Customer Service:

We used the mailing list as a support forum - which was very alive with skilled professionals and their invaluable experience.

Technical Support:

We did not consult them, as we used the forum.

How was the initial setup?

It's straightforward - install, and run.

What about the implementation team?

We implemented it in-house.

What's my experience with pricing, setup cost, and licensing?

I can only say that we had three engineers working full time on the system.

Which other solutions did I evaluate?

Smarts was a challenger.

What other advice do I have?

It will aid in troubleshooting and daily operations, and is invaluable in fault resolution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user198879

Network/System Engineer TL at a tech services company with 51-200 employees

Feb 24, 2015

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It needed an old version of Java for deployment but its a stable product.

Pros and Cons

"Reliability and stability are valuable because of the integration with CA Service Desk and the application of incident and event management in our environment."

"It has a limitation in that it needed an old version of Java."

What is most valuable?

Reliability
Stability

These are valuable because of the integration with CA Service Desk and the application of incident and event management in our environment.

How has it helped my organization?

Reports and alerts give us the correct KPIs.

For how long have I used the solution?

I have used it for five years.

What was my experience with deployment of the solution?

It has a limitation in that it needed an old version of Java.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

Yes and I switched to this product as its visualization is better.

How was the initial setup?

Utilizing all the needed features for our environment made our initial configuration complex.

What about the implementation team?

We used a vendor team who were OK.

What was our ROI?

It is a good percentage.

Which other solutions did I evaluate?

Yes we also looked at Microsoft SCOM.

What other advice do I have?

Try to utilize it well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

DX Spectrum

June 2026

Free Report: DX Spectrum Reviews and More

Learn what your peers think about DX Spectrum. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

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it_user204822

System Administrator at a government with 501-1,000 employees

Feb 21, 2015

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I used to use it but switched to Nimsoft for server monitoring. The network admins still uses Spectrum.

Pros and Cons

"I switched from Spectrum to Nimsoft because it's a better product for me."

Valuable Features

I used to use it for the server but switched to Nimsoft because it's much better for servers.

Room for Improvement

It's deployment tool is horrible.

Use of Solution

2 years

Deployment Issues

Yes, there are issues - detecting servers is impossible.

Stability Issues

We've had stability issues with the database and clients not working.

Scalability Issues

Not that I've experienced.

Customer Service and Technical Support

Customer Service:

7 out of 10

Technical Support:

7 out of 10

Implementation Team

We used an external vendor team.

Other Advice

I switched from Spectrum to Nimsoft because it's a better product for me. The network admin still uses Spectrum.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user191448

Senior Technical Analyst at a retailer with 1,001-5,000 employees

Feb 17, 2015

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Code is very complex but overall the solution is easy to use.

Pros and Cons

"Functionality of the tool is awesome and it is easy for customers to use."

"Code is very complex."

What is most valuable?

Functionality of the tool is awesome and it is easy for customers to use. It is a very good solution for monitoring network and servers of the organizations.

How has it helped my organization?

0% outage and I have a detailed view of root cause analysis for any unavailability of the servers/network/applications.

What needs improvement?

Code is very complex.

For how long have I used the solution?

I have been using CA eHealth, Spectrum, SOI, EEM, Nimsoft, and ITCM, for six and a half years.

What was my experience with deployment of the solution?

Yes sometimes we have issues, but with the help of CA E2 level engineers, we get fixes for bugs that are encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

The best, 10/10.

Technical Support:

The best, 10/10.

Which solution did I use previously and why did I switch?

We used to have Nagios, OpenNMS, etc. but they are not very efficient monitoring tools when compared with Spectrum and eHealth.

How was the initial setup?

Not complex. CA technical guys were there to help if there were any issues and technical documentation at support.ca.com helps a lot.

What about the implementation team?

We used a vendor whose expertise was 8/10.

What other advice do I have?

I recommend CA tools for monitoring the entire infrastructure in an organization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user306336Spectrum consultant at a tech company with 10,001+ employees

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Sep 5, 2015

Hi Ranjani,

Greetings. Thanks for your feedback.

Could you kindly brief me on "room for improvement" - code complexity. Kindly let me know on this part. I shall try my best to answer in parts.

Cheers!
Lakshmi.

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it_user128562

Senior Network Support Analyst with 1,001-5,000 employees

Jun 16, 2014

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Good overall network views, but overly complicated to configure

Pros and Cons

"CA Spectrum enables us to have an overall view of the state of our network."

"There appears to be no intelligence within Spectrum itself, for example if we were to move a network device to a different switch port, it will see the neighbor as being available, but the link or switch port as down."

Valuable Features

Overall network topology views. Device connection status. Alerting on multiple provider devices.

Improvements to My Organization

CA Spectrum enables us to have an overall view of the state of our network. We are able to view device health and be notified of issues prior to the user reporting a fault.

Room for Improvement

There appears to be no intelligence within Spectrum itself, for example if we were to move a network device to a different switch port, it will see the neighbor as being available, but the link / switch port as down. Configuration of new events and alerts is overly complex.

Use of Solution

4-5 years

Deployment Issues

I did not deploy this product.

Stability Issues

We have a memory leak on one of our landscapes.

Scalability Issues

Customer Service and Technical Support

Customer Service: GoodTechnical Support: Average

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user9336

Consultant at a tech consulting company with 501-1,000 employees

Sep 2, 2013

Very powerful but requires expertise and training to use and customize.

We use it, it is very powerful but requires expertise and training to use and customize.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees

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Apr 10, 2015

Thanx for sharing valuable inputs about CA APM

Purneswara Rao

Principal Consultant at KyndleIT Consulting

Jan 11, 2024

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Highly scalable for network configuration management

Pros and Cons

"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."

"DX Spectrum needs to incorporate faster support."

What is our primary use case?

We use the solution in fault management.

What is most valuable?

We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management.

What needs improvement?

DX Spectrum needs to incorporate faster support.

For how long have I used the solution?

I have been using the product for five years.

What do I think about the stability of the solution?

DX Spectrum is stable.

What do I think about the scalability of the solution?

The product is scalable. My company has 500 users.

How was the initial setup?

The tool's deployment is easy.

What other advice do I have?

The tool helps to monitor performance management. We can also see the topology and understand how our network connects different zones. This tool lets you easily access comprehensive information from a single console. It integrates easily with third-party applications. I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner

reviewer1176900

IT director at a tech services company with 11-50 employees

Jun 18, 2023

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Has a user-friendly interface and advanced connection capabilities

Pros and Cons

"It is easy to navigate."

"The solution's stability needs improvement."

What is our primary use case?

I use the solution for network discovery, performance monitoring, and integration with service desk platforms.

How has it helped my organization?

The benefit of Spectrum is its advanced connection capabilities and user-friendly interface, which engineers find easy to navigate.

What is most valuable?

The solution's most valuable feature is its web interface.

What needs improvement?

The solution's pricing could be better. Also, the customization of its web interface needs enhancement.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The solution's stability needs improvement.

What do I think about the scalability of the solution?

We have 30 solution users in our organization.

How was the initial setup?

The solution's initial setup process is easy for Windows. However, it is complicated to deploy it for Linux. The process involves two modes, including standalone and distributed. It takes around two hours and requires one engineer for execution.