BMC TrueSight and DX Spectrum compete in the IT management and monitoring category, with TrueSight focused on integrated monitoring across IT assets and DX Spectrum specializing in network monitoring. BMC TrueSight seems to have the upper hand due to its powerful integration capabilities and comprehensive asset monitoring, making it a versatile choice across IT environments.
Features: BMC TrueSight offers integrated monitoring across diverse IT assets, consolidating information into a single interface for event management and automated triage. It integrates seamlessly with various monitoring tools and provides rich Knowledge Modules. DX Spectrum excels in network monitoring capabilities and scalability, particularly in managing multi-vendor environments and performing root-cause analysis, providing comprehensive infrastructure insight.
Room for Improvement: BMC TrueSight could improve in documentation, deployment, and application monitoring, with suggestions for enhanced reporting and cloud monitoring. It is noted for its complexity and resource demands. DX Spectrum could benefit from better integration with other tools and user interface enhancements; its network topology functionality and MIB management need refinement, and the documentation could be more user-friendly. It's also challenged by Java-dependent components.
Ease of Deployment and Customer Service: Both BMC TrueSight and DX Spectrum are typically deployed on-premises, with TrueSight also offering a private cloud option. TrueSight's customer service is praised for responsive technical support, although there are occasional issues with delayed responses and frontline support knowledge. Similarly, DX Spectrum experiences challenges in managing complex issues and ensuring timely responses.
Pricing and ROI: BMC TrueSight is considered an expensive solution, with licensing costs based on usage and coverage, posing challenges for smaller enterprises. Its robust monitoring capabilities and workload reduction offer substantial value. DX Spectrum is also on the higher end of the pricing spectrum but is deemed cost-effective for large organizations due to its scalability and ability to handle extensive network architectures. Both solutions significantly optimize operations and reduce manual efforts, yet their premium pricing may not be favorable for smaller businesses.
I would rate their technical support a nine out of ten.
Broadcom technical support is very good.
There are some complexities with deployment that could be improved in BMC TrueSight.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
BMC TrueSight licensing costs are on the more expensive side.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
The DX Net apps include all kinds of dashboards and integrate with event management tools, network tools, and all these tools from Broadcom.
| Product | Market Share (%) |
|---|---|
| DX Spectrum | 1.1% |
| BMC TrueSight | 1.2% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 19 |
| Large Enterprise | 89 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.
DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.
DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.
DX Spectrum Features
DX Spectrum has many valuable key features. Some of the most useful ones include:
DX Spectrum Benefits
There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:
Reviews from Real Users
DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”
Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”
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