BMC TrueSight and Broadcom DX Application Performance Management compete in the enterprise IT operations and application performance management category. BMC TrueSight seems to have the upper hand for its infrastructure-heavy environment suitability, while Broadcom DX is preferred for detailed application performance insights.
Features: BMC TrueSight provides a comprehensive event management console, focuses on wide-ranging monitoring capabilities, and seamless integration with other tools, making it strong in event correlation and alert consolidation. Broadcom DX specializes in deep transaction monitoring with an emphasis on application performance, end-user experience monitoring, and includes transaction tracing and root-cause analysis.
Room for Improvement: BMC TrueSight could improve in simplifying deployment, integrating AI capabilities, and reducing resource demands. Users mention its complexity and high server requirements. Broadcom DX needs enhancements in user experience monitoring and integration efficiency, with room to simplify configuration and support newer technologies, especially in cloud capabilities.
Ease of Deployment and Customer Service: BMC TrueSight primarily supports on-premises deployments with noted resource and complexity challenges in setting up. Broadcom DX caters to hybrid and public cloud environments and is noted for versatility in deployment. Customer service for BMC is praised for its support despite some longer resolution times, while Broadcom has room for improvement in support responsiveness.
Pricing and ROI: BMC TrueSight is a premium product with complex licensing and maintenance costs, although it helps reduce IT operations costs through ticket reduction and tool consolidation. Broadcom DX also comes with a high price and could improve its license model. Both require significant investment but offer value in reducing manual effort and improving operational efficiencies.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
It is difficult to access the right person, and incidents sometimes need escalation.
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
The solution does not offer much flexibility in scalability.
Stability is one of the strong points.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
Improving the feature set to match competitors like Cisco and Dynatrace would be beneficial.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
The pricing is in the middle range.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
We have very good dashboards that are very useful for getting all the parameters of the application.
Product | Market Share (%) |
---|---|
Broadcom DX Application Performance Management | 0.7% |
BMC TrueSight Operations Management | 0.7% |
Other | 98.6% |
Company Size | Count |
---|---|
Small Business | 23 |
Midsize Enterprise | 6 |
Large Enterprise | 24 |
Company Size | Count |
---|---|
Small Business | 26 |
Midsize Enterprise | 24 |
Large Enterprise | 124 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.
Broadcom DX Application Performance Management Benefits
Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:
Broadcom DX Application Performance Management Features
There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:
Reviews from Real Users
“The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.
“The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.
“What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited
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