Jun 19, 2014
Saluting Henry from another Henry!
Thanks for your sound advice.
Henry
Broadcom DX Application Performance Management and Splunk AppDynamics are products used in the application performance management category. Based on the data comparisons in each section, Splunk AppDynamics seems to have the upper hand due to its extensive features and real-time capabilities.
Features: Broadcom DX Application Performance Management offers comprehensive monitoring capabilities utilizing agents for IBM Websphere, Java, and .NET applications, with customer experience manager plugins, application behaviour analytics, and advanced agent customization. Splunk AppDynamics provides automatic business transaction discovery, dynamic baselining, AI-powered anomaly detection, and offers robust real-time monitoring which enhances the user-friendly experience.
Room for Improvement: Broadcom DX Application Performance Management can improve by simplifying upgrade procedures, enhancing user experience monitoring, and expanding AI/ML capabilities. Its configuration process is complex and lacks intuitive automatic alerts. Splunk AppDynamics can refine its cloud management integration into a single console, enhance telemetry capabilities, and improve interface elements for better real-time data processing.
Ease of Deployment and Customer Service: Broadcom DX Application Performance Management supports on-premises and hybrid cloud environments, but users report deployment challenges due to complex setups and mixed reviews about slow customer service. Splunk AppDynamics is suitable for on-premises, public, and hybrid cloud environments, noted for more automated deployment features, although customer service could be improved for quicker and efficient support.
Pricing and ROI: Broadcom DX Application Performance Management is seen as cost-effective for large environments, offering significant savings in operational areas despite high initial costs. Splunk AppDynamics, while expensive for small to medium-sized enterprises, offers a robust feature set that provides significant ROI and efficient application monitoring, which can justify its premium pricing for large organizations.
Performance management solutions like Broadcom DX Application Performance Management are important for cost reduction and performance reviews.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
It is difficult to access the right person, and incidents sometimes need escalation.
In the early years, we needed support often, but due to accumulated experience with Broadcom DX Application Performance Management, we haven't needed to escalate any issues recently.
It dives deep into questions, leading to effective solutions, often making it feel that a human is resolving issues at the back end.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
The solution does not offer much flexibility in scalability.
Our operational efficiency increases multifold, and service delivery has contributed to revenue growth and business expansion.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
Stability is one of the strong points.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Splunk AppDynamics is superior to any alternative, including Dynatrace.
It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
AI could provide more insights for annual or half-yearly reports and forecast future changes in the asset landscape.
Functionality-wise, I would like to see more cognitive solutions in Splunk AppDynamics, ideally with a single agent that can implement policies and provide predictive insights regarding application performance degradation during peak times.
The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, which customers find difficult to understand.
The pricing is in the middle range.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
The resource team finds the best prices, ensuring that Splunk AppDynamics is an acceptable option for the end user.
We have very good dashboards that are very useful for getting all the parameters of the application.
The most valuable feature of Broadcom DX Application Performance Management is the dashboard, which captures all the traces and generates alerts for performance monitoring.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
| Product | Mindshare (%) |
|---|---|
| Splunk AppDynamics | 5.0% |
| Broadcom DX Application Performance Management | 1.7% |
| Other | 93.3% |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 24 |
| Large Enterprise | 122 |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 38 |
| Large Enterprise | 208 |
Broadcom DX Application Performance Management offers proactive alerting, transaction tracing, and root cause analysis. It enhances end-user experience management through efficient dashboards and customizable reporting, extending monitoring over Java and .NET applications.
Broadcom DX Application Performance Management delivers comprehensive monitoring and performance insights across cloud and Java applications. It proactively addresses issues with tools like Introscope for rapid error identification and Customer Experience Manager for end-user management. The software's dashboards consolidate performance data in real-time, helping organizations enhance debugging and incident management. Its low overhead and integration with service tools make it well-suited for production environments. However, it faces potential improvements in areas such as UI updates, agent management, automation, and seamless integration with new technologies.
What are the standout features?Organizations in logistics, banking, and e-commerce implement Broadcom DX Application Performance Management to monitor performance across crucial environments. Their usage involves enhancing performance, debugging, and proactive incident management for cloud and Java apps, with management dashboards supporting greater transparency in crash analytics and server health checks, ultimately improving user experience.
Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.
Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.
What features make Splunk AppDynamics stand out?
What benefits and ROI can users expect from Splunk AppDynamics?
Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.
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