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Broadcom DX Application Performance Management vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (8th)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
64th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.5%, up from 0.4% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Marco Aurelio - PeerSpot reviewer
Simple setup, light on resources, but lacking compatibility with applications
We are currently in the process of evaluating other options for APM. We are looking at Cisco and Dynatrace. We are also considering replacing our CA solution for server and network monitoring with Zabbix. We have two large licenses but they are old and we are planning to move to the cloud. The new version of Broadcom DX Application Performance Management does not yet have a cloud option, but we did receive an offer for upgrading to a SaaS solution. However, it still does not have support for OpenShift 4 because it uses agents installed within the image. As we are migrating to OpenShift 4, this solution will not work for us. Our purchasing process is public, as a public government bank, and it is published in the journal, and Broadcom probably saw that they did not have a solution for our requirements because of the use of agents inside the image. 10 technicians can handle the maintenance of the solution. This covers the needs of a financial institution that needs support 24 hours a day. I would recommend Broadcom DX Application Performance Management for small to medium infrastructures. It is very scalable and stable. Additionally, the suite has good integration with the CA help desk system, which makes it more efficient for resolving issues. One advantage of Broadcom's solution is that it is fully integrated, unlike other solutions, such as Dynatrace APM which require linking to a separate ticketing software. This solution is a good option to have a fully integrated suite. I do not view the limitation with OpenShift 4 as a problem with Broadcom, as it is specific to our environment. If you use other containerization methods, such as OpenShift 3 or others, this issue would not be present. The cost of training is also relatively low when compared to other solutions like Cisco's support. It is less expensive to certify your personnel with Broadcom. Other solutions that are well-positioned in Gartner's Quadrant, such as Dynatrace, tend to be more expensive in terms of training. Broadcom is not well-positioned in Gartner's Quadrant for APM solutions, as it works as a suite and not as a specialized APM solution. Solutions, such as Dynatrace, on the other hand, are specifically for APM and are well-positioned in Gartner's Quadrant as recommended solutions to buy. Broadcom is ranked relatively low in Gartner's grading. I rate Broadcom DX Application Performance Management a seven out of ten. The version we are currently using of Broadcom DX Application Performance Management is not very recent, and even the newer versions don't have as advanced features as other solutions, particularly in terms of APM and cloud capabilities. However, I still consider it a good grade, not a bad one, because the solution is very stable and has good scalability.
RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application."
"It is very useful and helpful with the analysis of historical performance data."
"The executive dashboard we created gives a lot of visibility. There's no working on something for a little bit before someone knows."
"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"We are able to spot issues much quicker with the use of the out-of-the-box metrics given to us by CA. But we also develop that further with the use of the EPA Agent and expand what we can give and show the business by creating our own scripts. This has allowed us to develop our own self-monitoring and before anybody else sees the issue we are on hand to solve that as quickly as possible."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
 

Cons

"Needs custom dashboards."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay.​"
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system."
"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"Improve the targeting interface is to make it more user-friendly and current."
"The product displays some graphics and sometimes we want to have some different metrics in the same graphic but it doesn't display in the same scale, so it's quite complicated to see the metrics. If the product would be able to manage a double scale, it would be perfect."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
 

Pricing and Cost Advice

"Setup costs are quite competitive relative to other solutions, and simpler."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Pricing and licensing are not issues."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
11%
Real Estate/Law Firm
7%
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
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Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
BSkyB, Alior Bank
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Diagnostics and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.