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OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #63, while Splunk is ranked #3 with an average rating of 8.3. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 4.6% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.
OpenText Diagnostics
Read 4 OpenText Diagnostics reviews
  • 450 Views
  • 249 Comparison Views
75% willing to recommend
Splunk AppDynamics
Read 249 Splunk AppDynamics reviews
  • 10,740 Views
  • 6,125 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on May 11, 2025

OpenText Diagnostics and Splunk AppDynamics compete in the application performance management category. Splunk AppDynamics seems to have the upper hand due to its advanced features that provide deeper insights into application health and a high ROI, justifying its higher cost.

Features: OpenText Diagnostics is recognized for its robust troubleshooting capabilities, in-depth performance tracking, and stack trace visibility during problem detection. Splunk AppDynamics provides comprehensive analytics, real-time monitoring, and automatic baselining of application performance for alerting to deviations. Its operational dashboards and transaction scorecards contribute to a well-rounded feature set.

Room for Improvement: OpenText Diagnostics could benefit from enhanced cloud integration, improved real-time analytics, and user interface modernization. Splunk AppDynamics requires simpler deployment processes, improved customer service communication channels, and more intuitive configuration options for business transaction monitoring.

Ease of Deployment and Customer Service: OpenText Diagnostics is known for its straightforward deployment and reliable customer service, simplifying the implementation process. In contrast, Splunk AppDynamics offers more complex deployment procedures but balances this with extensive support resources. Its deployment challenges are often offset by valuable insights that tech-savvy teams can leverage with provided support.

Pricing and ROI: OpenText Diagnostics is appealing for budget-conscious organizations with its lower setup cost. However, Splunk AppDynamics, despite its higher initial investment, offers a feature-rich set that significantly improves ROI over time. Organizations investing in AppDynamics find its advanced capabilities justify the cost, delivering greater long-term value.

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Buyer's Guide
OpenText Diagnostics vs. Splunk AppDynamics
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
63rd
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
249
Ranking in other categories
IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
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Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"The feature that is most valuable to us is the snapshot feature. It allows us to get a snapshot of different SQL scripts that are being executed simultaneously and we can identify everything we need on them."
"Technical support is helpful."
"End-user monitoring (web and mobile)"
"I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find."
"The product is easy to install, it took about half an hour. The use and the configurations are simple as well."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The most valuable feature is the flow map."
More Splunk AppDynamics pros
 

Cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"The day-to-day activities should be less complicated so that anyone can manage it."
"The product's drawback is the licensing pricing. It could be better."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses."
"AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"The interface and user experience could be better."
More Splunk AppDynamics cons
 

Pricing and Cost Advice

Information not available
"There is an annual cost for the use of this solution."
"AppDynamics is one of the most expensive solutions on the market."
"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."
"There is a license needed to use the solution and it is expensive. The licensing model needs to improve."
"AppDynamics is an expensive solution."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"My understanding is that the price of this solution is quite high, compared to other products."
"AppDynamics is more expensive than competitors."
More Splunk AppDynamics pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Educational Organization
20%
Computer Software Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
 

Comparisons

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Dynatrace vs OpenText Diagnostics
Compared 44% of the time
Broadcom DX Application Performance Management vs OpenText Diagnostics Logo
Broadcom DX Application Performance Management vs OpenText Diagnostics
Compared 24% of the time
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Dynatrace vs Splunk AppDynamics Logo
Dynatrace vs Splunk AppDynamics
Compared 14% of the time
Datadog vs Splunk AppDynamics Logo
Datadog vs Splunk AppDynamics
Compared 9% of the time
Splunk Enterprise Security vs Splunk AppDynamics Logo
Splunk Enterprise Security vs Splunk AppDynamics
Compared 8% of the time
New Relic vs Splunk AppDynamics Logo
New Relic vs Splunk AppDynamics
Compared 8% of the time
Grafana vs Splunk AppDynamics Logo
Grafana vs Splunk AppDynamics
Compared 5% of the time
More Splunk AppDynamics Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
OpenText Diagnostics reportDownload OpenText Diagnostics product report
Buyer's Guide
Splunk AppDynamics
June 2025
Splunk AppDynamics reportDownload Splunk AppDynamics product report
 

Also Known As

Micro Focus Diagnostics, MF Diagnostics
No data available
 

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?
  • Real-time Performance Monitoring: Offers immediate insights into application behavior.
  • Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
  • JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
  • Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
  • Adaptable Dashboards: Customizable views for better data interpretation.
How does AppDynamics benefit users?
  • Improved Incident Resolution: Faster problem detection and solution implementation.
  • Enhanced Application Performance: Real-time monitoring optimizes system operations.
  • Comprehensive Visibility: Provides a full view of application infrastructure.
  • Informed Decision Making: Detailed analytics guide performance improvements.
  • Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk
 

Sample Customers

BSkyB, Alior Bank
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Buyer's Guide
OpenText Diagnostics vs. Splunk AppDynamics
June 2025
Free Report: OpenText Diagnostics vs. Splunk AppDynamics
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