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DX Spectrum vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Troubleshooting (6th), DX NetOps (1st)
WhatsUp Gold
Ranking in Network Monitoring Software
22nd
Ranking in IT Infrastructure Monitoring
18th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.6%, up from 0.9% compared to the previous year. The mindshare of WhatsUp Gold is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.6%
WhatsUp Gold2.2%
Other96.2%
Network Monitoring Software
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"The event management that the tool provides is extremely powerful, but with that comes a bit of complexity."
"They are very good; I open up a case and hear back from them the same day, they are very knowledgeable and helpful, and if I do not have time to research something and need it fixed, I just tell them and they take care of it, even connecting remotely to do it themselves sometimes."
"It has really helped to create a complete solution so that clients can see their whole IT network in one complete console/solution."
"The performance manager is very good."
"Implemented with Enterprise Customers across region, it is a very strong fault management tool with extraordinary correlation and alarming."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"It gives an depth report of availability and outages, and by using it you can further analyze and find exactly where the bottlenecks lie."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The installation and configuration process are easy."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable feature is the monitoring of resources."
"The user interface is good enough."
"The most valuable feature is the auto-discovery function."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
 

Cons

"Occasionally, usually after an upgrade, we see a few issues but these are almost always cleared up quickly by opening a case with CA."
"The interface is not nice and needs to be improved."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"The graphical interface is still designed in an old fashioned way, and they should include some management views in a much more modern manner."
"Make it easier to certify devices."
"A big problem for us now is the Java requirement for the console."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"Technical support for this product is not so good. It's also not as good as it used to be."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The interface needs some work."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The technical support does not bother to respond."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Regional product team support is not very good."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
 

Pricing and Cost Advice

"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"It’s a great tool, but an expensive one. Learn how to use it properly."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"The price is very high."
"DX Spectrum's pricing is neither expensive nor cheap."
"Spectrum is expensive."
"It is expensive compared to other tools in the market."
"The price is good enough to expect an ideal solution. It's expensive."
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Outsourcing Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about DX Spectrum vs. WhatsUp Gold and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.