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DX Spectrum vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (7th), Network Troubleshooting (6th), DX NetOps (1st)
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Server Monitoring (18th), Configuration Management (22nd), Log Management (41st), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.7%, up from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.7%
WhatsUp Gold2.0%
Other96.3%
Network Monitoring Software
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"By using event rules and procedures, we got an improved event management process, and CA Spectrum is very useful for event handling and brings us a robust manager of managers console."
"CA Spectrum is very useful for event handling and offers a robust manager of managers console."
"The flexibility is impressive, as it is so customizable that you can almost make it do anything you want it to do, with many ways to tailor it to your environment and business needs that I have not seen in other products in this space."
"I have found the cross analysis feature to be the most valuable."
"The initial setup is very easy; after 10 minutes, you have a complete Spectrum up and running and you can start discovery immediately."
"​It covers a lot of different types of hardware. It can do a lot and saves us time.​"
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It is very good at monitoring the network and keeps us up to date on the status of internal devices."
"The documentation is very good."
"The most valuable feature is the auto-discovery function."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
"Our local support team provides excellent service."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
 

Cons

"Stability could be improved. I find on a regular basis that those of us on-call tend to usually have to go in and restart or reboot a Spectrum server because the landscape's gone down."
"Right now, with Java OneClick, it's a problem, because people would like to be able to launch it."
"The interface is not nice and needs to be improved."
"I think the management or configuration of devices needs some improvement."
"The Spectrum OneClick is a Java-based client, and that's aging."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"CABI was a major issue for us, but the newly added Jaspersoft is a better-suited reporting toolset, so this has already been addressed."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"We can never achieve or get a good picture of the network topology."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"It is very pricey. With the current trend of enterprises moving towards cheaper and more modern looking solutions like ManageEngine, SevOne, ServicePilot, and Paesller."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"It is expensive compared to other tools in the market."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"Currently, a perpetual license but some services are moving to a subscription"
"The price is good enough to expect an ideal solution. It's expensive."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
14%
Manufacturing Company
10%
Construction Company
10%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about DX Spectrum vs. WhatsUp Gold and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.