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DX Spectrum vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
21st
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Troubleshooting (7th), DX NetOps (1st)
WhatsUp Gold
Ranking in Network Monitoring Software
30th
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (16th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.0%, up from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
DX Spectrum1.0%
WhatsUp Gold1.5%
Other97.5%
Network Monitoring Software
 

Featured Reviews

Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Comprehensive device monitoring enhances operational efficiency
DX Spectrum should have an automatic ticketing mechanism with ServiceNow. I need to use other tools for event management. It has a dashboarding mechanism and monitors devices and network switches through SNMP without an agent, which is good, but it should also have event management. Its LDAP authentication is fine. However, event management is not available, which is a concern. Not much else. If they can add event management, it would help. The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow. If a previous ticket is open and the same alert is generated, there's no need to create another ticket; updating the work notes would suffice. It should help reduce noise in alerting.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"It helps our NetOps group actually handle alarms in a way that lets them see the bigger picture of those alarms, and how they might affect our services. It helps us communicate information about the network state better to services that might be impacted by a specific network condition."
"What I like best is the configuration management functionality."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"The most valuable features have been the interface and the ability to do equipment management."
"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."
"The user interface is good enough."
"It is stable."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It handles the basics of monitoring."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The documentation is very good."
"This is a good, stable network monitoring solution for devices."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
 

Cons

"I would like to see better scalability, and maybe, a more intuitive user interface. ​"
"The platform is complicated to use."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"It takes some time to learn how to use this solution."
"Support from Broadcom could be better. Sometimes we wait a very long time for a solution to level three problems."
"Technical support for this product is not so good. It needs improvement."
"We have had one support issue that's been open for a couple of months, and it is currently open."
"We can never achieve or get a good picture of the network topology."
"The product is old and not updated."
"Importing the maps and being able to customize them could be easier."
"You have to invest a few days to become an expert in this solution."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"The interface needs some work."
"Regional product team support is not very good."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
 

Pricing and Cost Advice

"DX Spectrum's pricing is neither expensive nor cheap."
"The solution's pricing could be better."
"It’s a great tool, but an expensive one. Learn how to use it properly."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."
"The price of the solution is reasonable."
"The price is good enough to expect an ideal solution. It's expensive."
"DX Spectrum's pricing depends on the license number. It is affordable."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"This is a well priced solution."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
8%
Comms Service Provider
7%
Energy/Utilities Company
5%
Financial Services Firm
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise89
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about DX Spectrum vs. WhatsUp Gold and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.