Elastic Security Reviews

Our use case for Elastic Security is for log management and security information for the management team.

The most valuable feature is the scalability. We are in Indonesia, more engineers understand Elastic Security here. So it is easier to scale and also develop. In features, the discovery to query all the logs is very important to us. It is very easy, especially with the query function and the feature to generate alerts and create tools. Sometimes we use the alert security dashboard to monitor our clients.

I think because we are a cybersecurity company, the thing that can be improved is the prebuilt tools, especially quality. Compared to its competitor, they still have fewer prebuilt security rules. Elastic Security, in terms of generating alerts, cannot group the same products into one another. Even though the alerts are the same, they still generate them one by one. So, it is very noisy in our dashboard. I would like the Elastic Security admin to group all the same alarms into one alarm so that our dashboard is not noisy.

I have been working with Elastic Security for around one or two years in my current company.

I would rate the stability of the solution a seven out of ten and there are a lot of glitches. 

Elastic Security has very good scalability.

I have had no direct communication with the support team but my technical team says that they are not helpful. 

Neutral

The setup process is very complex if you are new to it. But if you already understand how Elastic Security works and how the architect works, I think it is quite simple.

The pricing is in the middle. I think it is not an expensive experience if we compare it with big names, for example, QRadar, and also Oxide. I think Elastic Security is quite cheap. I would rate the pricing of this solution a five out of ten. 

I think they are doing a pretty good job in terms of the user interface and also the user experience. I think in terms of the basic features and also the user experience, it is enough for us to support our daily operations.

Overall, I would rate the solution a seven out of ten.