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Elastic Security vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Elastic Security provides satisfactory ROI and cost savings, though users experience varied support levels and payback periods.
Sentiment score
7.3
SentinelOne Singularity Complete boosts security efficiency and reduces costs with ease of use, rich features, and fast response.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Assistant Director at PTA
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
We have not faced any attacks since we implemented it.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.4
Elastic Security support is inconsistent; users favor community and documentation, while premium users seek more responsive and personalized help.
Sentiment score
7.2
SentinelOne Singularity Complete's customer support is praised for responsiveness, knowledge, and personalized service, despite some communication limitations.
Support is prompt and helpful.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Most of the time when my team encounters issues, they receive responses within 24 hours.
Assistant Director at PTA
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Chief Product Officer at ClusterPower
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base available online.
Cyber Consultant at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.3
Elastic Security offers scalable solutions adaptable to various environments, praised for flexibility and requiring careful planning for integration.
Sentiment score
8.0
SentinelOne Singularity Complete offers scalable endpoint protection for all business sizes, ensuring seamless integration and minimal maintenance needs.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Assistant Director at PTA
Elastic Security is quite scalable.
Chief Product Officer at ClusterPower
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
7.7
Elastic Security is generally stable and reliable but can face challenges with big data and requires careful configuration.
Sentiment score
7.9
SentinelOne Singularity offers stable performance with minimal downtime, few disruptions, and low resource use, despite occasional minor issues.
In terms of stability, I would rate Elastic a solid eight out of ten.
Senior Cyber Security Manager at a tech services company with 11-50 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Everything is managed automatically, so there is no user interference needed for upgrades.
DGM. Technical Security at a tech services company with 10,001+ employees
 

Room For Improvement

Elastic Security needs improvements in authentication, usability, automation, scalability, integration, and pricing, with user-friendly dashboards and documentation.
SentinelOne Singularity Complete requires interface upgrades and improved functionality in reporting, support, pricing, and integration for better user experience.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Senior Cyber Security Manager at a tech services company with 11-50 employees
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Assistant Director at PTA
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
Chief Product Officer at ClusterPower
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Setup Cost

Elastic Security provides a free open-source option, competitive pricing, and subscription plans, appealing to cost-conscious enterprises.
SentinelOne Singularity Complete offers competitive pricing, valued features, and discounts appealing to enterprise users despite higher costs.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Senior Cyber Security Manager at a tech services company with 11-50 employees
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Assistant Director at PTA
Elastic Security is considered cost-effective, especially at lower EPS levels.
Performance Practice Specialist at a local government with 10,001+ employees
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Elastic Security provides scalable, customizable threat response with fast search, real-time analysis, and strong community support for actionable insights.
SentinelOne Singularity Complete offers AI-driven threat detection, rollback, comprehensive coverage, and efficient integration for robust endpoint security.
Elastic Security offers good insight regarding alerts, reports, and cases.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
Performance Practice Specialist at a local government with 10,001+ employees
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Assistant Director at PTA
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at City Edge
 

Categories and Ranking

Elastic Security
Ranking in Endpoint Detection and Response (EDR)
15th
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (8th), Security Information and Event Management (SIEM) (5th), Security Orchestration Automation and Response (SOAR) (5th)
SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), AI Observability (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Elastic Security is 2.5%, up from 2.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.1%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.1%
Elastic Security2.5%
Other92.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
10%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise15
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise76
 

Questions from the Community

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What do you like most about Elastic Security?
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What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
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Also Known As

Elastic SIEM, ELK Logstash
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Elastic Security vs. SentinelOne Singularity Complete and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.