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Hardware Architect at a comms service provider with 5,001-10,000 employees
Real User
Feb 6, 2022
Stable NVMe storage solution with an easy setup, lower response time, and good technical support
Pros and Cons
  • "NVMe data storage platform that's easy to set up and easy to use. It's stable, with a lower response time, and quick technical support."
  • "My advice to people who want to implement Pure Storage FlashArray is that it's a good NVMe solution, has a lower response time, and also good for entry-level storage purposes, e.g. small offices, small to medium-sized business, etc."
  • "The backend of this solution utilizes an Active/Passive architecture, rather than an Active/Active architecture, which is a disadvantage, when compared to some of its competitors. Its storage capacity should be expanded in the next release."
  • "Many high-end platforms from other vendors like Dell EMC or Hitachi, their backend has Active/Active architecture, unlike Pure Storage FlashArray which doesn't utilize an Active/Active architecture on the backend."

What is our primary use case?

Pure Storage FlashArray is applicable for virtual environments, e.g. CSS, VR, and YouTube platforms. It's an NVMe data storage platform.

What is most valuable?

One of the things I like about Pure Storage FlashArray is that it has a high data reduction average, e.g. 4.5.

Pure Storage FlashArray is also advantageous for data centers in terms of rack space for maximum capacity.

What needs improvement?

Many high-end platforms from other vendors like Dell EMC or Hitachi, their backend has Active/Active architecture, unlike Pure Storage FlashArray which doesn't utilize an Active/Active architecture on the backend. Instead, it has an Active/Passive architecture. Its frontend is Active/Active, but its backend is not. I see this as a disadvantage of this product.

The highest storage capacity of Pure Storage FlashArray is the petabyte, and it should be expanded. This is what I'd like to see in the next release.

What do I think about the stability of the solution?

This product is stable. It's working very well. Our elementary response time is 0.5 milliseconds, and with 100,000 IOPS in our virtual environments.

Buyer's Guide
Everpure FlashArray
July 2026
Learn what your peers think about Everpure FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

How are customer service and support?

The technical support for Pure Storage FlashArray is good. Support is quick and responsible. We get quick responses from the team.

How was the initial setup?

The initial setup for Pure Storage FlashArray was easy. It was completed within one hour.

What about the implementation team?

Pure Storage FlashArray was implemented by a local product solutions team.

What other advice do I have?

I'm working for a telecommunication company, and we use different products.

We have five people in our company working with this product.

My advice to people who want to implement Pure Storage FlashArray is that it's a good NVMe solution, has a lower response time, and also good for entry-level storage purposes, e.g. small offices, small to medium-sized business, etc. It's also easy to use, e.g. comparable to an iPhone in terms of ease of use. This solution also works very well on the Active/Active version, for combining two storage.

I'm giving Pure Storage FlashArray a score of nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1341297 - PeerSpot reviewer
MTS - Core IP Engineering at a comms service provider with 10,001+ employees
Real User
Jan 16, 2022
Provides ease of management, reduces provisioning time, and is straightforward to deploy
Pros and Cons
  • "The availability and ease of use are the big features."
  • "Larger capacity and more storage ports would be the two things I'd like to see."

What is our primary use case?

We use it for block storage workloads. We don't use a lot of the features on it.

How has it helped my organization?

It has reduced provisioning time. There is ease of management.

What is most valuable?

The availability and ease of use are the big features. 

What needs improvement?

Larger capacity and more storage ports would be the two things I'd like to see.

For how long have I used the solution?

I have been working with this solution for about three years.

What do I think about the stability of the solution?

It has been really stable.

What do I think about the scalability of the solution?

That's the only feature that isn't as good. It doesn't scale as large as some of the competitors, but they have started to make them bigger.

We probably have a dozen or so admins who use it, including me. I take care of its maintenance. It is pretty light in terms of maintenance.

It is being used extensively. We'll be increasing its usage. I'm on the networking side. Our IT group is a pretty heavy user too. Both of us will be increasing its usage, but their scale is a little bit bigger than ours.

How are customer service and support?

I would rate them really high. On a scale of one to five, I'd give them a four.

Which solution did I use previously and why did I switch?

Dell EMC and NetApp would be the two big ones that we used before. We switched because of the cost and the ease of use. Those are the two big ones. In terms of the cost, a lot of it was just introducing a second vendor.

How was the initial setup?

Its setup was really straightforward. It took about half a day. It is pretty quick. All the cabling and facility stuff is usually the longest part.

What about the implementation team?

We had the vendor do most of it. It is like a team, and there is usually one installer guy. Our experience with them was great. Our account team with them is really good. 

What other advice do I have?

Its setup is easier than you think. It is a pretty straightforward deployment.

They have been correcting a couple of things. One of them was that they didn't really scale that large. So, we had to deploy a lot of arrays. They have started to make them bigger now. In addition, until recently, they didn't do a file on the FlashArray. Now, you can share files on it. They recently implemented that, but we haven't tried it yet.

I would rate it a nine out of 10. It does everything we wanted to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Everpure FlashArray
July 2026
Learn what your peers think about Everpure FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
reviewer1346454 - PeerSpot reviewer
KYC Quality Assurance at a financial services firm with 10,001+ employees
Real User
Jan 16, 2022
Quick and responsive performance, good compression and deduplication features, responsive support
Pros and Cons
  • "The compression and deduplication features help to make the best use of the capacity."
  • "The features that are there now are really what we need."
  • "The system has dual controllers but does not have a high level of resiliency built-in."

What is our primary use case?

This product is for database usage and consolidating performance.

How has it helped my organization?

The Pure Storage FlashArray provides us with faster data access. Our processing time is faster for tasks that used to take a long time before. Now, it's a lot quicker and more responsive.

What is most valuable?

The low latency and the performance, in general, are very good.

The compression and deduplication features help to make the best use of the capacity.

Replication and active-active features are available.

What needs improvement?

The system has dual controllers but does not have a high level of resiliency built-in. For what the peak says, I'm very happy with it. However, if you compare it to similar devices with multiple controllers that are scaled-out, it's not a true active-active.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately one year.

What do I think about the stability of the solution?

Over the past year that we have been using it, the stability has been good. That said, we're still testing it. It is very low maintenance; on the Pure side, they don't have much involvement apart from a bit of monitoring.

What do I think about the scalability of the solution?

We've not had to increase the capacity yet but it does have the flexibility to scale if we need to. At this point, we have 25,000 end-users and we don't expect that to increase. Our user base is fairly static.

How are customer service and support?

We have been in contact with technical support a couple of times. They are quick to respond and we are very happy with the customer support team.

The support plan makes it simple to plan ahead.

Which solution did I use previously and why did I switch?

We have used other flash arrays in the past.

How was the initial setup?

This initial setup is very straightforward. A couple of hours on-site is all that was needed for the engineer to complete it. It took that long to make sure that everything was in place and available.

Overall, it is very simple.

For the deployment, we didn't need many people but we do have a wider storage team that deals with it.

What about the implementation team?

Installation was included with the purchase. We didn't do it ourselves.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees aside from the support. The support plan is simple and quite easy to understand, and it covers issues such as hardware failures.

Which other solutions did I evaluate?

We evaluated all of the options that were presented to us at the time, and Pure won.

What other advice do I have?

Feature-wise, there's nothing specific that is lacking for us at the moment. The features that are there now are really what we need.

Overall, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Engineer at ISAM
Real User
Jan 16, 2022
Meets our needs, and has good speed and good programmability
Pros and Cons
  • "I like the speed, and I like the API and how programmable it is."
  • "If it's financially viable for you and you can afford it, it's worth it."
  • "Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations."

What is our primary use case?

At the moment, we're migrating our complete infrastructure onto Pure Storage. All of our storage is going onto it.

We are using its latest version.

What is most valuable?

I like the speed, and I like the API and how programmable it is.

What needs improvement?

Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations. 

In terms of features, we are really happy with it. We haven't had it long enough to give feedback on that.

For how long have I used the solution?

I have been using this solution for a year now.

What do I think about the stability of the solution?

So far, it has been brilliant. We haven't really had it long enough to judge it.

What do I think about the scalability of the solution?

It seems pretty good, but we haven't really tested it.

We have about a hundred users. We will possibly increase its usage. It will be done slowly.

How are customer service and support?

It has been really easy to use. Their support has been very helpful.

Which solution did I use previously and why did I switch?

We were using another solution. We switched because it was very old, and we were looking at something that was an SSD. 

How was the initial setup?

I was not involved in the initial setup. For its deployment, we had a couple of engineers.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest one out there. We're paying yearly, but I'm not 100% sure.

Which other solutions did I evaluate?

We evaluated Pure and NetApp, and we eventually went with Pure. A positive point with NetApp was the price.

What other advice do I have?

If it's financially viable for you and you can afford it, it's worth it.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GIDC India - Architecture Design and Engineering Leader at a computer software company with 10,001+ employees
Real User
Jan 14, 2022
Easy to set up, quick to upgrade, and reliable
Pros and Cons
  • "The code upgrades are very smooth."
  • "Pure Storage has been the go-to storage array for me; it's a lot smaller, easier to set up, faster to upgrade, more reliable, and the performance is very stable."
  • "Pure Storage support could be a little better."
  • "Technical support needs improvement. With respect to them being able to respond, they're more marketing people, less technical."

What is most valuable?

Pure Storage has been the go-to storage array for me. It's a lot smaller, easier to set up, faster to upgrade, and more reliable. 

The performance is very stable. This is something which I don't get out of a solution such as, for example, 3PAR. 

The code upgrades are very smooth. They're actually all tracking their vulnerabilities. As a customer, Pure Storage gives sufficient time to the customer to showcase the new features and to say this is how to go about going over to the upgrade, and so on. We are quite prepared. We can schedule ahead and be ready for these things. That's something which I like - the selective approach - and everything is on the cloud which helps Pure reach out to their customers and gives these new features. 

Its ability to use multiple services such as the file services, the block services, backup, fast backups, lightning backup, and so on, is great. These features are something that StoreServ or HP doesn't have. They have multiple products for that. Pure tries to bundle them together. That's something which I really like. It reduces the footprint and helps me sell this a lot more to the customer.

What needs improvement?

Pure Storage support could be a little better. 

The pricing can be a bit high.

In general, I'm quite satisfied with what product they have on offer, and what new features are being released.

For how long have I used the solution?

I've used the solution for a while. 

What do I think about the stability of the solution?

The stability is good. The performance on offer is excellent. There aren't bugs or glitches. It doesn't crash or freeze.

How are customer service and support?

Technical support needs improvement.

With respect to them being able to respond, they're more marketing people, less technical. Some of these technical SMEs who I've worked with on Pure Storage, they're really good. However, overall, some accounts still have that thing in their mind that the support isn't as great as some of the bigger companies like Dell or HPE.

That said, that's not the experience for me.

Which solution did I use previously and why did I switch?

I've also used 3PAR. Performance on Pure Storage is a lot faster than 3PAR.

How was the initial setup?

The initial setup is easy. It's also quick to upgrade. A company shouldn't have issues with the process.

What's my experience with pricing, setup cost, and licensing?

They're okay with the pricing. They're expensive compared to some of the hyperscalers today. When it comes to a private cloud, enterprise-class, where we're looking at highly encrypted, high-performance, highly reliable systems. I might not go with Pure. If I can go with the data center class, I can go with Pure Storage. For enterprise-class, I would still lean back to Hitachi or Dell.

What other advice do I have?

We are partners.

Most of my accounts have multiple storage arrays, and Pure Storage always happened to be one of them.

I'd rate the solution at an eight out of ten. We're pretty happy with it overall.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1359597 - PeerSpot reviewer
Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
Jan 13, 2022
Easy to use, has excellent support, and a large variety of features
Pros and Cons
  • "The speed is one of the most valuable features of Pure Storage FlashArray."
  • "It is very easy to use."
  • "The price could be better."

What is our primary use case?

Pure Storage FlashArray is our main SAN solution. It's for SAN for service for data storage.

What is most valuable?

It is very easy to use.

The speed is one of the most valuable features of Pure Storage FlashArray.

It's a brilliant solution with brilliant support.

Pure Storage FlashArray has a lot of features.

What needs improvement?

The price could be better.

For how long have I used the solution?

I have been using Pure Storage FlashArray for three years.

What do I think about the stability of the solution?

Pure Storage FlashArray is an absolutely stable solution.

What do I think about the scalability of the solution?

It's a highly scalable product.

In our organization, we have 1,500 users.

We have plans to increase the usage.

How are customer service and support?

The support is excellent.

Which solution did I use previously and why did I switch?

We were also using other technologies such as EMC, and Hitachi. We were using various other SAN storage systems. It was approximately three years ago.

We switched to Pure Storage FlashArray because it was easier to administer, and it is very powerful and fast.

How was the initial setup?

It is not difficult to install.

It only requires one admin to maintain this solution.

What about the implementation team?

As it's a SAN, it's a corporate solution, that requires experts.

What was our ROI?

It can be costly, but the return on our investment is extremely high.

What's my experience with pricing, setup cost, and licensing?

Price is always an area that could be improved.

There are no licensing fees or other costs.

Which other solutions did I evaluate?

We have reviewed other solutions. We looked at a variety of options.

What other advice do I have?

I would encourage them to try the solution.

I would rate Pure Storage FlashArray a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1711683 - PeerSpot reviewer
Technical Consultant at Injazat Data Systems
MSP
Nov 29, 2021
Has a unique shutdown process, high availability, and is user-friendly
Pros and Cons
  • "FlashArray has many valuable features. It's very user-friendly and it has high availability, so there is comparatively less downtime. During maintenance, there is no shutdown procedure, so you can directly power off the Array and manage the shutdown process without any data loss, which is a unique feature. Managing replication and data migration is also very easy."
  • "FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool."
  • "FlashArray's capacity for forecasting should be improved because it needs to be a bit more current."

What is our primary use case?

My primary use case of this solution is array management. 

What is most valuable?

FlashArray has many valuable features. It's very user-friendly and it has high availability, so there is comparatively less downtime. During maintenance, there is no shutdown procedure, so you can directly power off the Array and manage the shutdown process without any data loss, which is a unique feature. Managing replication and data migration is also very easy. 

What needs improvement?

FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool. 

For how long have I used the solution?

I have been working with FlashArray for the past two years. 

What do I think about the stability of the solution?

Compared to other products, this solution is more stable. We haven't had any performance issues. Oracle RAC and most of the Microsoft applications perform well on the block storage. 

What do I think about the scalability of the solution?

This solution is easy to scale. 

FlashArray is best suited to a large company. We provide any kind of hosting service in our region, so we have multiple customers hosted in our data center. The environment is large and we have more than 25 different customers and terabytes of data. 

How are customer service and support?

I'm satisfied with the support. Comparatively, it matches with Windows. I don't see any difference in the levels of technical support. 

How was the initial setup?

The initial configuration, the base configuration, is really simple. Compared to other products, it's really easy. The racking and stacking will take time, but that has more to do with the data center operations, not specifically the Pure Storage configuration. I'll say this: once the base configuration of the storage array is connected with those cables, once the IP is assigned, the setup process won't take long. It won't take more than 30 to 45 minutes to complete the base configuration, and then it will be ready for provisioning the contract data. 

What about the implementation team?

We implemented through an in-house team. We are the service providers in this region, so we did it ourselves. We only engage vendors and their local partners if there is any hardware issue or hardware replacement we need delivered. 

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is less expensive compared to other standard products in the market today. Even the support contract and maintenance services cost less when compared to market-leading products like EMC.  

What other advice do I have?

Overall, this is a good product and I would recommend it. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees
Real User
Oct 5, 2021
Is easy to install, scalable, stable, and has great technical support
Pros and Cons
  • "After installing Pure, the processes that would take 40 minutes to two hours to complete are now done in five minutes."
  • "CIFS and SMB Shares cannot be mounted directly."

What is our primary use case?

We use Pure Storage FlashArray for machine learning, storage, backups, and computing.

How has it helped my organization?

After installing Pure, the processes that would take 40 minutes to two hours to complete are now done in five minutes.

What is most valuable?

It is easy to install.

The stability and scalability are awesome.

The technical support is awesome as well.

Processes that used to take 40 minutes to two hours can be completed in five minutes.

Also, we can use more capacity and pay less.

What needs improvement?

I think the areas that they have been working on for quite some time are the CIFS and SMB Shares, that is, being able to mount them directly. I think they're on the right track.

One wish I have is that they will have a solution to help archive data to the cloud, that is, a Cloud Tiering Appliance.

For how long have I used the solution?

I've been working with it since 2016.

What do I think about the stability of the solution?

The stability of the solution is awesome too.

What do I think about the scalability of the solution?

The scalability of the solution is awesome. You have the opportunity to grow as needed.

The entire company uses this solution, so that would be close to 2100 people.

It is very extensively used, and we are continuing to expand.

How are customer service and support?

Technical support has been awesome. Sometimes, they've let us know about problems before we've even known that they were there.

Which solution did I use previously and why did I switch?

We previously used an EMC Array.

We switched because the response time went from a few hours to minutes.

The other piece was the amount of space that we were able to use because of the duplication and compression built in the unit. We can use more capacity and pay less.

How was the initial setup?

The initial setup was very straightforward. The deployment took a couple of hours.

We did a PoC with the product and checked to make sure that it worked in our environment.

We have a group of about 6 to 10 people managing the system.

What's my experience with pricing, setup cost, and licensing?

When we bought the unit, we bought per capacity. So, the licensing is per capacity, and the only thing that we have to buy every year or every three years is maintenance. Included in that maintenance is the upgrade of the controllers every three years at no cost to us.

Which other solutions did I evaluate?

We evaluated NetApp, Kaminario, EMC XtremIO, Tintri, and Nutanix.

We used scalability, support, the evergreen model, the cost per terabyte or per gigabyte, and the footprint as the factors for comparison. We also looked at how they are able to provide support globally, not only here in the US but also overseas.

What other advice do I have?

I would recommend that you do a PoC to ensure that it works according to the needs of the company, and that will help prevent a lot of headaches.

I think it's a very complete solution at this point, and I would rate it at ten on a scale from one to ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1127118 - PeerSpot reviewer
Solutions Architect at a wholesaler/distributor with 1,001-5,000 employees
Real User
Aug 10, 2021
Provides protection against ransomware threats with immutable snapshots, and it is well known for its scalability, ease of use, and non-disruptive upgrades
Pros and Cons
  • "One of the features that my customers are really interested in is immutable snapshots. There are immutable snapshots to which your applications can be reverted back if you are hit by some kind of ransomware threat or malicious attack. That's kind of a key deal, and it is one of the selling points I use to point out to my customers the value and the features that Pure Storage brings to the table."
  • "All my customers are pretty happy with most Pure Storage solutions."
  • "I like what they're doing, but some of my customers complain that they do not have all the bells and whistles and knobs to fine-tune workloads that some of the competitors have. In my opinion, that's good. All customers don't have dedicated storage gurus, and they can get themselves into trouble if they fine-tune too many of those high-performance knobs, but they do get knocked down. Pure Storage takes a hit in the minds and opinions of some of the customers because they cannot customize things as much as compared to a legacy storage provider's appliance such as NetApp, Dell EMC, or even HPE. I personally think 95% of my customers are better off letting the system fine-tune itself. That was something that you needed to do 12 or 15 years ago, but now with all-flash, the technology can handle what it needs to handle. Customers just end up shooting themselves in the foot if they are tweaking too many default settings."
  • "Pure Storage takes a hit in the minds and opinions of some of the customers because they cannot customize things as much as compared to a legacy storage provider's appliance such as NetApp, Dell EMC, or even HPE."

What is our primary use case?

I'm a pre-sales architect. I architect, and I sell them as a partner with Pure Storage on the VAR side. Our customers use it for storage, mainly block-based storage and virtualization storage. Some solutions have both block and file storage, and some solutions only have file storage from Pure. 

How has it helped my organization?

It provides additional protection against ransomware threats. If you are hit by some kind of ransomware threat or some kind of malicious attack, you can revert your data back in time to a previous version or snapshot.

What is most valuable?

One of the features that my customers are really interested in is immutable snapshots. There are immutable snapshots to which your applications can be reverted back if you are hit by some kind of ransomware threat or malicious attack. That's kind of a key deal, and it is one of the selling points I use to point out to my customers the value and the features that Pure Storage brings to the table.

Scalability, ease of use, and non-disruptive upgrades are also valuable. They're not using flash just for your tier one storage needs. They're recommending flash for data protection and archive backup, which is the way to go.

If you get the gold support, which is what I sell and recommend for my customers, Pure's support personnel will take care of both software and hardware upgrades, which is another feather in Pure's cap. They make several claims that once you move to Pure Storage, you can take your team of five dedicated storage admins and trim it down to just one person. Their mantra is getting customers out of the game of managing storage and letting the vendor manage the storage. They want to see their customers just consume storage. They have non-disruptive upgrades. You just set up the software and hardware and just consume the storage. They're continuously looking at the dial-homes, the logs that are automatically sent, and fingerprinting potential issues before they're even a problem. That cuts down on a lot of support tickets the customers have to open up. They'll proactively open up tickets when they see something in their analytics on a particular customer's array and recognize that one of their hosts might have a certain HBA with a fault or a bug. They reach out and open a ticket. So, you get your system upgrade, patched, or whatever is needed to resolve the potential problem.

What needs improvement?

I like what they're doing, but some of my customers complain that they do not have all the bells and whistles and knobs to fine-tune workloads that some of the competitors have. In my opinion, that's good. All customers don't have dedicated storage gurus, and they can get themselves into trouble if they fine-tune too many of those high-performance knobs, but they do get knocked down. Pure Storage takes a hit in the minds and opinions of some of the customers because they cannot customize things as much as compared to a legacy storage provider's appliance such as NetApp, Dell EMC, or even HPE. I personally think 95% of my customers are better off letting the system fine-tune itself. That was something that you needed to do 12 or 15 years ago, but now with all-flash, the technology can handle what it needs to handle. Customers just end up shooting themselves in the foot if they are tweaking too many default settings.

Pure is typically more expensive than everyone else. They can work on the price to make it more competitive.

What do I think about the stability of the solution?

Its stability is very good. I have not heard any of my customers having issues with FlashArray. It is very solid. They claim 99.9999% availability. I haven't had any problems with outages with my customers. 

They have another product called FlashBlade, which is a different type of storage appliance that Pure does for unstructured files. FlashBlade doesn't rank as high in reliability as their flagship FlashArray product does. The FlashBlade product is a notch below. It is a newer product or code, and I have heard of some issues with it.

What do I think about the scalability of the solution?

Its scalability is very good. It scales up instead of out, which is typical for a block-based appliance. It is very easy to add expansion shelves or disks. You don't need to worry about shuffling drives around and creating RAID groups. This is all legacy stuff. Most vendors are now the same, but I really think that Pure led the effort for non-disruptive upgrades. They coined the term, and other vendors have since followed suit. They're the leader in the industry for that.

How are customer service and technical support?

Their regular support is good. With gold support, Pure's support personnel takes care of both software and hardware upgrades. The only difference between free support and gold support is that you don't get free hardware upgrades with free support. If I understand the offering correctly, software upgrades are still included. 

How was the initial setup?

If we're just talking about Pure Storage, it is straightforward and simple. You can get it up in minutes as opposed to hours that some of the other solutions take. Compared to its competitive solutions, Pure is very well known for its simplicity and ease of use, especially during setup and initialization.

A single 2U appliance from Pure Storage for block-based workloads, including rack stack and initialization, is ready to be provisioned to your servers in an hour or an hour and a half to the max. It is definitely straightforward.

If you get the gold support, Pure's support personnel will take care of both software and hardware upgrades. So, you don't have to manage storage. Pure takes care of that.

What's my experience with pricing, setup cost, and licensing?

Pure is typically more expensive than everyone else. You get what you pay for, but I have lost deals to similar solutions because of pricing.

They include everything, and that's another positive about Pure Storage. They aren't trying to nickel and dime their customers for different features. It is all included in one price. The license is by capacity, and the price depends on the capacity and the discount we're getting from the vendor. You get the SKU of the physical appliance, support, and maintenance, and that's it. You're licensed for whatever feature they offer. It is all rolled up into the price of the appliance.

What other advice do I have?

I would advise others to chose well. Prepare to have extra time on your hands to focus on your business's core needs and outcomes and not having to worry about the day-to-day maintenance of your storage appliance.

All my customers are pretty happy with most Pure Storage solutions. They might ask for customization level, but I think Pure is doing the right thing by its set-it-and-forget-it approach. Most customers don't need to fine-tune and customize their all-flash storage appliances anymore. It is not a legacy spinning disk appliance.

I would rate Pure Storage FlashArray a nine out of 10. Its pricing sometimes plays a big part where customers might go in a different direction, and that's the only reason why I'm not giving it a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1392516 - PeerSpot reviewer
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Real User
Jul 28, 2021
Easy to administer with good performance and great stability
Pros and Cons
  • "Technical support is good."
  • "The administration is very easy and quite minimal, the performance is very good, the installation is pretty straightforward, and technical support is good."
  • "Beyond a certain amount of petabytes, you have to have a separate system. Basically, it's not infinitely scalable."

What is our primary use case?

We primarily use the solution for storage. 

What is most valuable?

The administration is very easy and quite minimal.

The performance is very good.

The installation is pretty straightforward. 

Technical support is good.

What needs improvement?

Beyond a certain amount of petabytes, you have to have a separate system. Basically, it's not infinitely scalable. 

For how long have I used the solution?

We've been using the solution in two places. We have used it in Washington for six months and London for six months as well. 

What do I think about the stability of the solution?

We have found the solution to be stable. We've not had any performance issues and not have any stability issues with it. The performance is good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is scalable to an extent. Its deduplication ratio is quite good. You don't actually always need the full amount of physical storage, as opposed to the deduplicating amount of space.

Its scalability beyond a certain amount of petabytes makes it so that it is a separate system if you scale to that much storage. If you're a normal enterprise where you don't scale that much, it's fine. The X90 goes beyond a certain amount, and you have to have a new system that works as a separate system.

Across two locations, we have about 800 people. 

How are customer service and technical support?

From the feedback I've gotten, for the most part, the technical support has been quite good. They know their product quite well and they've been quite responsive. We are satisfied with the support.

Which solution did I use previously and why did I switch?

We previously used EMC VNX.

How was the initial setup?

The solution is pretty straightforward. It's not too complex or difficult. 

I haven't personally deployed it, however, from the team's feedback, they had very little issues with regards to the deployment and bringing it up and then setting up. The deployment was within days or a week at a maximum. That was for the migration time. For migrating from the old storage to new, it might take a while, however, in terms of getting it up and running, it was days. It didn't take that long at all.

It's easy enough that the normal system administrators can take care of the storage. There's no one dedicated to managing the storage and it's not that complicated that it needs someone dedicated just to manage it all.

What's my experience with pricing, setup cost, and licensing?

You do have a license that is required and you also have to pay for support.

The license we have is not a monthly subscription model.

Which other solutions did I evaluate?

For London and Washington, we had EMC VNX. At the time we were transitioning from the EMC to a mid-tier flash storage, and they didn't have anything in the market. We did look at others. We looked at the Nimble from HPE. When we were looking to purchase, EMC just came out with EMC FlashSystem. We didn't get to the IBM FlashSystem. 

What other advice do I have?

We're a customer and an end-user.

We are using the latest version of the solution at this time. 

I'd rate the solution at a nine out of ten.

I would recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: July 2026
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Buyer's Guide
Download our free Everpure FlashArray Report and get advice and tips from experienced pros sharing their opinions.