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PeerSpot user
IT Manager at a tech vendor with 51-200 employees
Real User
Jul 30, 2018
Helps us recognize sessions from certain IPs that are authorized to manage our application
Pros and Cons
  • "It helps us recognize sessions from certain IPs that are authorized to manage the application. This is a function we haven't found anywhere else."
  • "The most helpful thing is that it's open-source. It's very easy to program and customize."
  • "The most helpful thing is that it's open-source; it's very easy to program and customize."
  • "Logging is a bit of a problem. Logging and monitoring are only in plain text. You have to search and you have to know what you are searching for to find anything. So of course, monitoring and getting alerts for abnormal situations is hard. There are no tools for monitoring and alerts"
  • "Logging is a bit of a problem. Logging and monitoring are only in plain text."

What is our primary use case?

We use it as an LTM and as a reverse proxy to publish web services.

How has it helped my organization?

It helps us recognize sessions from certain IPs that are authorized to manage the application. This is a function we haven't found anywhere else.

What is most valuable?

The most helpful thing is that it's open-source. It's very easy to program and customize.

What needs improvement?

Logging is a bit of a problem. Logging and monitoring are only in plain text. You have to search and you have to know what you are searching for to find anything. So of course, monitoring and getting alerts for abnormal situations is hard. There are no tools for monitoring and alerts. If you have problems and you need to diagnose them, you really have to know what you're looking for in order to find it.

Logging and monitoring could be something out-of-the-box that are more accessible.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
March 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability is one of the advantages. It's very stable.

What do I think about the scalability of the solution?

We haven't bumped into scalability issues. The limitation is actually through licensing. Throughput is limited by licensing. We had an error with the license and we reached the limit but we fixed that. But there has never been trouble with the capacity or scalability.

How are customer service and support?

I have never used technical support directly. I use F5 through integration services and there were a few times they didn't know how to resolve an issue and they had to turn to support. But there were answers every time.

Which solution did I use previously and why did I switch?

We used Microsoft Gateway called CMG. This product was end-of-life, they decided to kill the product. We switched because there is no other solution that does the same thing.

How was the initial setup?

It was complex compared to the Microsoft system. But after we learned the product and understood how it works, it worked seamlessly.

What's my experience with pricing, setup cost, and licensing?

We only use a fraction of the capabilities of F5. There are different modules that we have heard others speak highly of, but we don't want to use them locally. It's an on-premise server. For example, there is a WAF (web application firewall) model and others that we don't use. 

It's not a cheap product, but there are no other replacements for what we do with it.

Which other solutions did I evaluate?

We checked other options, but nothing could deliver the solution we need.

What other advice do I have?

I would advise excessive testing before moving to production. It's a new product, it's a "language." You have to learn the product thoroughly before you really can implement it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at FiSC
User
Jul 11, 2018
Global DNS, Link Controller, and Server Load Balancer provide our company service with high availability. Internet and cloud support could be improved
Pros and Cons
  • "Valuable features include Link Controller and Server Load Balancer."
  • "Global DNS, Link Controller, and Server Load Balancer provide our company service with high availability."
  • "Internet and cloud support could be improved."
  • "Security enhancement should be more user friendly."
  • "Internet and cloud support could be improved."

What is our primary use case?

GTM and LTM are the primary uses of the solution. Our company has two active data centers and a data center that is being activated. F5 BIG-IP helps us a lot. 

How has it helped my organization?

Global DNS, Link Controller, and Server Load Balancer provide our company service with high availability.

What is most valuable?

Valuable features include Link Controller and Server Load Balancer with cloud support and application enhancement security.

What needs improvement?

Internet and cloud support could be improved. Security enhancement should be more user friendly.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
March 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
it_user874860 - PeerSpot reviewer
Technology Manager at SIG Information Technology GmbH
Real User
May 27, 2018
Makes the publishing of applications to the Internet safer
Pros and Cons
  • "It is an easy way to build application policies (graphical)."
  • "It makes the publishing of applications to the Internet safer."
  • "It makes the publishing of applications to the Internet safer."
  • "It would possibly help to get more training, even better in local languages."
  • "It would possibly help to get more training, even better in local languages."

What is our primary use case?

Publishing of many applications through the F5 reverse proxy to the Internet.

We are also using the F5 as an IdP server.

How has it helped my organization?

  • It makes the publishing of applications to the Internet safer.
  • Permanent updates give us more security.

What is most valuable?

  • The automatic inspection of, e.g., SSL (TLS) traffic. 
  • It is an easy way to build application policies (graphical).

What needs improvement?

It would help to get more training, even better in local languages. While we are able to speak and understand English, sometimes it is much easier to use the language you truly understand.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user850398 - PeerSpot reviewer
Network Engineer with 1,001-5,000 employees
Real User
Apr 18, 2018
Versatile, easy to use; the iRule feature is key for me
Pros and Cons
  • "If I were to choose one key feature in particular, perhaps it would be the iRule feature. It’s a really versatile tool."
  • "Be sure of what you will use; F5 isn’t cheap but is worth the price."
  • "The SharePoint SSO part has some room for improvement."
  • "The SharePoint SSO part has some room for improvement. Opening documents and spreadsheets on local applications in on our specific situation is not possible."

How has it helped my organization?

Previously we had an IdP on a Linux server. However, this was a pain to configure. With the F5 this has become easy. Therefore, more and more of our applications are now transferred to SAML.

What is most valuable?

I really like the ease of use of it in general. If I were to choose one in particular, perhaps it would be the iRule feature. It’s a really versatile tool.

What needs improvement?

The SharePoint SSO part has some room for improvement. Opening documents and spreadsheets on local applications in on our specific situation is not possible.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

None at all.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

F5 is a big company. They have a great community and TAC. The advantage with this product is that it isn't new. They have many engineers who have been working with it for a long time and have a lot of experience.

Which solution did I use previously and why did I switch?

We used to have a Barracuda WAF. It was unreliable and it didn’t have all the features of the F5. It was out of maintenance and we decided never to use Barracuda again.

How was the initial setup?

Easy switch from our Barracuda to F5. The setup was done with an engineer. However, if you pay good attention you can manage it afterwards. I also have a F5 test environment on a VM. These cost around $100 but are worth that money for testing purposes.

Which other solutions did I evaluate?

We tried FortiADC briefly. However the big contender was Citrix NetScaler.

What other advice do I have?

Be sure of what you will use. F5 isn’t cheap but is worth the price. Also, take a good look at all the different options and make sure you take the correct hardware platform. You can always add more licenses, but if the physical device isn’t up to the task you’re stuck.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Network Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Apr 4, 2018
Enables us to catch attacks before they hit us
Pros and Cons
  • "The benefit is security; it's able to track issues and attacks, enabling us to catch the attacks before they hit us."
  • "They can improve on the DDOS solution and have more stable solutions."

What is our primary use case?

The primary use case is the common use case for everyone. It has performed well.

How has it helped my organization?

The benefit is security. It's able to track issues, the attacks. So that enables us to catch the attacks before they hit us. We are able to nail them down.

What is most valuable?

DDOS protection.

What needs improvement?

They can improve on the DDOS solution and have more stable solutions.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

I haven't done any upgrades yet, but it is scalable to some extent.

How is customer service and technical support?

Technical support is good. I would rate it seven out of 10.

What other advice do I have?

The most important criteria when selecting a vendor are the market value, the cost, and the stability of the product.

I would rate this solution a seven out of 10 because it fulfills my requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer839310 - PeerSpot reviewer
ACT Solutions Architect at a venture capital & private equity firm with 51-200 employees
Real User
Mar 18, 2018
We plan to create packages of services. Improvements will allow the customers to have tailor-made solutions.
Pros and Cons
  • "We plan to create packages of services from which it will be possible to build comprehensive tailor-made solutions."
  • "We plan to create packages of services from which it will be possible to build comprehensive tailor-made solutions."
  • "Improvements should enable customers to build a tailor-made solution in the future through a service portal."
  • "Improvements should enable customers to build a tailor-made solution in the future through a service portal."

What is our primary use case?

Implementing load balancing services inside managed hosting services based on VMware solutions. The solution is presented as IaaS. F5 BIG-IP VE will be implemented in cooperation with the Cisco ACI solution.

How has it helped my organization?

F5 will improve our position in the customer service market. We plan to create packages of services from which it will be possible to build comprehensive tailor-made solutions.

What is most valuable?

Beyond the basic balancing function, other modules are important to us. In particular, a web application firewall, application security module, and a remote access module for customer applications.

What needs improvement?

As a service provider, we will target F5 BIG-IP VE solutions to customers who request infrastructure as a service. Improvements should enable customers to build a tailor-made solution in the future through a service portal.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user617790 - PeerSpot reviewer
Games, Apps and Web Developer at a media company with 1,001-5,000 employees
Real User
Nov 22, 2017
Its advantages are load balancing and application visibility while security and reporting need improvement
Pros and Cons
  • "ASM for WAF."
  • "F5 supports better features, from load balancing to security and application visibility."
  • "Security and Reporting."
  • "When WAF is enabled, you can see a decrease in performance."

What is most valuable?

  • LTM for balancing
  • ASM for WAF

How has it helped my organization?

I'm a system integrator, not a customer. Usually F5 meets customer expectations well. It's best of breed and an industry leader.

What needs improvement?

Security and Reporting.

For how long have I used the solution?

As a pre-sale engineer, I'm not working with the F5 solution but I'm studying F5's features and competitor benchmarking.

What do I think about the stability of the solution?

When WAF is enabled, you can see a decrease in performance.

What do I think about the scalability of the solution?

Not to date.

How are customer service and technical support?

Very good.

Which solution did I use previously and why did I switch?

Citrix NetScaler. F5 supports better features, from load balancing to security and application visibility. NetScaler is better with a VDI solution.

How was the initial setup?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

F5 is more expensive than other solutions, so you have to be sure F5 is the best solution to fit the requirements.

Which other solutions did I evaluate?

Citrix, RadWare, and LBL.

What other advice do I have?

You need the right skills to deploy it. Complex deployment requires TCL language knowledge.

Disclosure: My company has a business relationship with this vendor other than being a customer. I'm a pre-sale engineer for a reseller.
PeerSpot user
it_user526731 - PeerSpot reviewer
Sr. Network Engineer at a non-tech company with 10,001+ employees
Vendor
Aug 20, 2017
Superior Alternative To DNS Round-Robin Load Balancing
Pros and Cons
  • "Great load balancing."
  • "Very stable OS over all."
  • "Fixing bugs."
  • "Older OS releases may have had some bugs (active/active on reboot, I think we saw on one OS version)."

What is most valuable?

  • Great load balancing
  • Solid OS
  • Great support

How has it helped my organization?

Far superior to DNS Round-Robin load balancing; great HTTP and HTTPs redirection.

What needs improvement?

Fixing bugs.

For how long have I used the solution?

About 11 years, I believe.

What do I think about the stability of the solution?

Older OS releases may have had some bugs (active/active on reboot, I think we saw on one OS version). Very stable OS over all. We had one issue on our upgrade to 11.x where I had to engage F5 support. But they resolved it.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Pretty straightforward. The first generation of Big-IP we had, we did a crossover heartbeat cable, but our current one just uses a switched network.

What's my experience with pricing, setup cost, and licensing?

Great product for the money. But they can get really expensive, so get what meets your needs. They do have some expensive extras like GTM, which has both hardware and licensing costs for multiple datacenters.

Which other solutions did I evaluate?

Citrix, NetScaler.

What other advice do I have?

Check with your IT staff and developers and agree on your needs, and buy accordingly. VM instances are now also available. They don’t have an end-to-end analytics package yet (supposedly in development), to troubleshoot users' experience to the back end nodes. (Citrix offers a product called MAS).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.