I work for a bank, and we have a mobile banking app with around 25,000 users. We use LTM for load balancing on the internal network, and the web feature helps us fill holes in application security due to vulnerabilities in legacy applications.
It also provides perimeter protection against DDoS attacks and SQL injection.
Head of IT Infrastructure and Security Operations at United Arab Bank
You can fully automate disaster recovery
Pros and Cons
- "F5's attack signatures and automation are the most valuable features. The disaster recovery capabilities are also excellent. You don't need to do anything. It has automatic failover from production."
- "LTM's cloud capabilities could be improved. Cloud providers all offer load balancing, but you can't get the same level of security. F5's cloud service is still not on par with its on-prem service."
What is our primary use case?
What is most valuable?
F5's attack signatures and automation are the most valuable features. The disaster recovery capabilities are also excellent. You don't need to do anything. It has automatic failover from production.
What needs improvement?
LTM's cloud capabilities could be improved. Cloud providers all offer load balancing, but you can't get the same level of security. F5's cloud service is still not on par with its on-prem service.
F5 acquired multiple companies a few years ago, but they still haven't integrated those solutions. For example, F5 acquired Shape Security, which had an excellent solution for detecting bots and automated login attacks, but F5 offers the solution in an inflexible way.
It is only available as a cloud-based solution. It isn't zone-based. Some companies are restricted from sending financial data outside the country because of GDPR in Europe or other national regulations. Here in the UAE, we can't send host data out.
For how long have I used the solution?
I have used LTM for 10 years.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate LTM nine out of 10 for stability.
What do I think about the scalability of the solution?
LTM is highly scalable, especially if you are moving away from hardware appliances. You can go for a VM and follow the basic steps of sizing, etc. and you can buy additional licenses if necessary.
How are customer service and support?
F5's standard support isn't the best, but their premium support is good if you're willing to pay for it.
Which solution did I use previously and why did I switch?
We used a different product called Avi. Its load balancing wasn't as mature as F5's, and Avi couldn't perform automated disaster recovery as well. We used it extensively for a year and a half for internal services.
How was the initial setup?
Setting up LTM is simple if you have basic network and security knowledge. We have on-prem and cloud versions because we are still not fully migrated to the cloud. Some of our services are still running inside the data center.
What's my experience with pricing, setup cost, and licensing?
LTM is a good product, but it's expensive. They should make it more competitive because cloud providers offer free load balancing. Cloud providers can't cover all the security aspects of F5, but you get a decent amount of security. Cloud environments are becoming the norm across the IT industry. Many of the larger companies that previously used on-prem infrastructure are switching to the cloud, so companies like Fortinet and Palo Alto are reducing their prices. Otherwise, they can't compete in the cloud.
What other advice do I have?
I rate F5 BIG-IP Local Traffic Manager nine out of 10. If you are considering LTM, you should think about your requirements. Do you have an enterprise use case? Do you need security? If not, you might be fine with just a simple load balancer. However, LTM is a good option if you need security automation and load balancing with granular capabilities. It depends on what your business needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at a comms service provider with 51-200 employees
Great support, helpful documentation, and is user-friendly
Pros and Cons
- "We have multiple solutions we can deploy through the F5."
- "Technical support and documentation are excellent."
- "The solution is scalable."
- "Scaling up is complex. It's expensive."
What is our primary use case?
I basically work for the solutioning only, so I've been migrating the F5 from the existing chassis to the new chassis for the last three years. Before that, I was a part of operations so I was working to support any incidents on F5.
How has it helped my organization?
We have multiple solutions we can deploy through the F5.
The basic load balancing is acting as a round-robin. Other features we can use are based on the application team's requirements. F5 is not only basically giving solutions based on the network background, but it's also compatible based on the application level. Therefore, whenever the application team has a specific requirement, we can tweak it and we can provide the solution over the LTM.
What is most valuable?
For load balancing, for related solutioning, it is user-friendly. We have a good knowledge base over the F5 knowledge base.
The stability is good.
The solution is scalable.
Technical support and documentation are excellent.
What needs improvement?
For right now, I don't have anything I would suggest in terms of improvements.
I worked mainly on the CLI. Working on the CLI on the operations level or on the configuration level is sometimes a bit complex to understand. You have to have a good background in Linux so that you can perform the necessary solutioning or operations through the CLI. Whenever we want to investigate something we need to use the CLI, however, the CLI level troubleshooting and the solutioning, it is a little bit complicated. We have a limitation when it comes to the GUI. That said, I have found that we can do much better analysis with troubleshooting over the CLI.
Scaling up is complex.
It's expensive.
We need to have good security features available. It's something I still need to explore more, however.
For how long have I used the solution?
I started using the solution six years ago.
What do I think about the stability of the solution?
It is quite stable. I never faced any issues. I would rate it ten out of ten for the LTM. It's a very stable product.
What do I think about the scalability of the solution?
For scaling, there has to be a lot of planning when we need to scale up F5. It is a bit complex.
We cannot easily scale up the LTM. We cannot put an additional box into the production without any downtime with the user experience. So adding the box or scaling up has to be done with proper planning.
We have an extensive network of users across Office 365, SharePoint, custom applications, Skype for Business, et cetera.
Some customers who have been using the solution for the last six years are wanting to migrate or wanting to upgrade their chassis to the newer version. It is typically if they have a station-hungry application to deploy, like Teams, where this is quite a useful product. With F5, the transition is quite smooth.
How are customer service and support?
I don't do any operation-related stuff. I don't deal with them too much.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We also use many Cisco products.
I directly got the opportunity to work on the F5. I didn't work with any other vendor.
How was the initial setup?
I worked on projects that were both difficult and simple.
I remember I was working closely with the application team where they wanted to migrate their platform with zero downtime. They wanted to migrate the user data from one SharePoint to another SharePoint without any downtime. We used a specific i-rule. That i-rule checks the URLs and then it checks the decision as to whether to redirect the traffic to the specific node, which is the existing node, or in the new data center.
This was a kind of complex project. We had to troubleshoot when the users were getting the "page cannot be displayed" message. It was pointed out that it was an F5-related issue, however, later, when we check the per page of the node, which is behind EVIP, we tried to check the meeting URL on each node and we found that a specific node was giving the page cannot be displayed or 404 error. We learned we had to be careful about the migration of the application using the URL with zero downtime.
The main complexity was felt by the application team requirement. They wanted it in such a way that the user should not face any issues. The SharePoint migration should be from the existing infra to the new infra and should be transferred to the user. Due to that complexity, we have to work on the i-rule mainly, which was defining i-rules or providing solutions based on the URL part and it was a bit complex to do everything successfully.
That said, on a normal application, a standard application, we have a good i-rule available over the F5, which we can use. It is only complex for custom applications.
For the standard application, it was very quick to deploy. We can deploy it in a day. If it is a complex i-rule with multiple URLs to be analyzed, or which checks the background, then it has to be tested well before being put in production. It takes longer. It takes time, based on the scope of the project and where you need to deploy.
How much help you need with maintenance depends on the scope of this project. If there is 24/7 support required in the operation, so based on the, let's say, specific DC, if we have one cluster for a specific application and additional, or two pairs of clusters or three pairs of clusters, I would say you would need three full-timers required in a day for operation-related topics.
For solutioning, it typically depends on the scope of work, however, I would say a single full-timer can manage the solutioning.
What about the implementation team?
For complex issues we generally take a consultation from the F5, however, for the standard or medium standard application, we do it on our own. For the SharePoint migration using the complex i-rule, we took a consultation from F5.
What was our ROI?
We have seen an ROI. I would rate it five out of five in terms of the returns we've seen.
If you have LTM specifically, you can deploy multiple applications using one cluster and it will definitely be beneficial.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the licensing costs. My understanding is that it is expensive. I'd rate it a four out of five in terms of the rather expensive cost.
We do pay for extra support.
Which other solutions did I evaluate?
I'm still one step behind the pre-sales in my current organization. I don't deal with any evaluations of other solutions.
What other advice do I have?
I'm a customer and end-user.
Currently, it's on-premises, however, we are targeting the cloud.
Sometimes we have to definitely look for external support, which is very good. They provide good support and good documentation. Once you have their help, with a good document, you can get some idea of what to do and how you can further customize the solution for other needs. For the very complex options, it's a good idea to have F5 support included at the beginning just to not waste time.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partners
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Network Engineer at a media company with 1,001-5,000 employees
Reasonably priced, performs well, with responsive, and helpful technical support
Pros and Cons
- "What we like best about this solution is its stability. It is extremely stable."
- "We haven't received any complaints about these streams since the streaming service was deployed behind F5."
- "It reaches a point where scaling is no longer possible."
What is our primary use case?
For everything, F5 BIG-IP Local Traffic Manager (LTM) is used. We used it for our exchange server before migrating to Teams, and then for Skype. It currently operates several large broadcasting and streaming services.
How has it helped my organization?
Our jump server is quite large. To keep the high number of connections, we had to deploy it behind the F5. That saved us a lot of time and achieved our goal of having a stable jump server. When you put it behind an F5, you divide the connections between a couple of nodes, which was something we didn't have before.
What is most valuable?
We are using almost all of the features. What we like best about this solution is its stability. It is extremely stable.
What needs improvement?
So far, everything appears to be fine. I wouldn't be the best person to comment on something like APIs because I haven't really dug into a lot of APIs. However, I believe F5 falls a little short when it comes to APIs. But I'm not certain.
For how long have I used the solution?
I have been running F5 BIG-IP Local Traffic Manager (LTM) for nine years.
We haven't done an upgrade in three years.
It is being used internally. We have a large number of internal services. We kept a few services, say two or three services that are being published, but it's primarily intended for our internal services.
What do I think about the stability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is very stable.
We are a broadcast company. We have streaming services running behind this box. This streaming service has been released, with 19 to 20 streams. We haven't received any complaints about these streams since the streaming service was deployed behind F5. Despite the fact that these streams consume a lot of bandwidth and have millions of sessions. We haven't received many complaints about them.
What do I think about the scalability of the solution?
It reaches a point where scaling is no longer possible. Assume you have two boxes, and you want to expand. You can divide it into what is known as vices or virtual systems, but then you're stuck. This is where, NGINX comes in, in a better way, where you can simply scale up by adding more VMs or appliances without running into problems because you have an NGINX controller that controls everything.
The users are mostly administrators and network engineers like myself. The number of end users is somewhere between 2,000 and 3,000.
How are customer service and support?
They were extremely helpful in both SLA and non-SLA cases. An SLA case is one in which assistance is required, and the assistance must provide you with a solution.
Technical support was also helpful in non-SLA cases where I requested assistance, as well as in sharing guides and documents.
I would rate the technical support a four and a half out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are using a combination of F5 and NGINX.
I am still relatively new to NGINX. We recently implemented it in our environment.
We are interested in NGINX. We would like to explore the NGINX platform. It has multiple platforms such as security, APIs, and application gateways.
We are looking into it, as well as the LTM module of it.
We are also interested in learning more about Kemp LoadMaster.
How was the initial setup?
Nothing goes as smoothly as you might expect, but it wasn't all that difficult. We had a few issues at first, but it's been running very smoothly since then.
I wasn't present when F5 was installed. It has been nine years. However, I have completed a few deployments in one of the branch offices, and to be honest, it wasn't all that complicated.
Because it was a new deployment, it didn't require any strategy, migration plan, or anything else.
What about the implementation team?
We do not use third-party vendors. Everything is completed in-house.
This solution is managed by two network engineers, myself, and a colleague.
What was our ROI?
I would rate the ROI a three out of five.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a three out of five.
There are no additional fees to the standard licensing fee; everything is paid once.
Which other solutions did I evaluate?
I was comparing products like Apache Web Server, F5 LTM, Fortinet FortiADC, Kemp LoadMaster, and NGINX Plus.
What other advice do I have?
It depends on the use case. However, if you are not interested in the application side, F5 would be useful. If you just want a load balancer that balances multiple servers, that's all you need. Not basic, but basic to intermediate material. F5 takes first place with no one even close to matching it. However, if you want to go deeper and more advanced, you should look into NGINX or any other vendor that has more options or more features.
As a network engineer, I am totally happy with the product.
I would rate F5 BIG-IP Local Traffic Manager (LTM) a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Technical Manager at a tech services company with 51-200 employees
Reliable, versatile, and essential for ensuring the availability and performance of our applications
Pros and Cons
- "The value and impact of using F5 BIG-IP LTM for application delivery control in our organization are significant."
- "One area for improvement with F5 BIG-IP LTM could be its pricing, which some may find on the higher side."
What is our primary use case?
I use F5 BIG-IP LTM to balance the load across multiple servers hosting a website or web application, ensuring none get overwhelmed. It is handy for ensuring that services like my email server or database stay available and responsive, even if one server goes down. Plus, it is not just for web traffic; it can manage traffic for any TCP or UDP-based service, like FTP or SIP.
What is most valuable?
The value and impact of using F5 BIG-IP LTM for application delivery control in our organization are significant. It ensures the availability, stability, and reliability of our applications, ultimately contributing to smooth operations and enhanced user experience.
What needs improvement?
One area for improvement with F5 BIG-IP LTM could be its pricing, which some may find on the higher side. Lowering costs could make the solution more accessible to a wider range of organizations.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager for about six years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
F5 BIG-IP LTM is a scalable solution, especially when deployed as a virtual machine. You can increase resources and licenses as needed, providing flexibility for growth. However, with physical appliances, scalability may be limited by hardware and license constraints.
How are customer service and support?
The technical support is excellent.
How was the initial setup?
Setting up F5 BIG-IP LTM is generally straightforward. In a Windows environment, initial setup might take around thirty minutes, with additional time depending on specific needs and applications. The deployment process involves configuring nodes and tools for each server and application and setting up load balancing. Additional features like compression and caching profiles can be configured as needed. Once configured, it is typically self-loading, making ongoing management easier.
What was our ROI?
The initial investment in F5 BIG-IP LTM has been worthwhile for our organization.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for F5 BIG-IP LTM is typically on a yearly basis, with options for one-year or three-year terms. It is quite expensive.
What other advice do I have?
In our organization, we use F5 BIG-IP LTM for local balancing and traffic management. It helps us evenly distribute incoming traffic across our servers, ensuring our applications like Tobe and DNS run smoothly. Plus, it handles traffic for other services, like STV, effectively managing our network flow.
F5 BIG-IP LTM has been crucial in enhancing application delivery and optimizing network traffic. Its robust features ensure that applications are delivered efficiently and reliably. From load balancing to SSL offloading, it handles tasks seamlessly, making applications run smoothly.
The features of F5 BIG-IP LTM that are most crucial for ensuring high availability, performance, and application optimization are its load balancing capabilities, SSL offloading, and traffic acceleration through compression.
The security capabilities of F5 BIG-IP LTM, such as SSL offloading and firewall services, are extremely valuable to us.
As a system administrator, I find the F5 BIG-IP LTM interface very user-friendly and intuitive. It simplifies complex tasks, making management easier. Compared to other vendors, it stands out for its ease of use. Plus, its analytics features streamline monitoring and decision-making.
My advice to new users is that if you are considering using F5 BIG-IP LTM for application delivery control and firewall capabilities, I would advise starting with a clear understanding of your organization's needs and objectives. Evaluate how F5 BIG-IP LTM aligns with your requirements, considering factors like scalability, performance, and security features. Additionally, explore alternative solutions like F5 ASM or FortiWeb to ensure you choose the best fit for your specific use case.
Overall, I would rate F5 BIG-IP LTM as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Network Engineer at a comms service provider with 10,001+ employees
Beneficial application delivery controller, stable, but complex pricing model
Pros and Cons
- "The most valuable feature of F5 BIG-IP LTM is brand image and recognition and the application delivery controller."
- "The pricing model has caused some frustration. My clients implemented the solution and later wanted to upgrade the features but the pricing structure was complicated. There are other solutions with better pricing models."
What is our primary use case?
I used F5 BIG-IP LTM for the backend load balancing for the servers.
What is most valuable?
The most valuable feature of F5 BIG-IP LTM is brand image and recognition and the application delivery controller.
What needs improvement?
The pricing model has caused some frustration. My clients implemented the solution and later wanted to upgrade the features but the pricing structure was complicated. There are other solutions with better pricing models.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately eight years.
What do I think about the stability of the solution?
The TMOS of F5 BIG-IP LTM has a mid-layer that is an open source software and the user's management layer which can cause some issues for potential security risks. Other solutions have operating systems that are more secure, such as Cisco, Juniper, and Huawei.
People tend not to use F5 BIG-IP LTM because of this issue. They prefer to use more proprietary solutions, such as Apple solutions which typically can be more secure.
Overall the solution is stable as long as you have the updates and proper configurations.
What do I think about the scalability of the solution?
If there is a need to scale, there is a need to replace the hardware to allow for additional scalability.
Our department is between fifteen to twenty people as operators, but we are selling to half a million customers using the solution.
I rate the scalability of F5 BIG-IP LTM five out of ten.
How are customer service and support?
There is poor support in the region if there are issues. If someone does not pay the high price for premium support then the quality of the support is not ideal.
Which solution did I use previously and why did I switch?
I have used many other solutions similar to F5 BIG-IP LTM. There are other solutions that provide the same functionality at a lower price.
How was the initial setup?
The documentation is detailed for the implementation and overall usage of the solution compared to other vendors. The knowledge of their solution and training is great.
What about the implementation team?
We use professional implementation services to deploy F5 BIG-IP LTM.
What's my experience with pricing, setup cost, and licensing?
The licensing model of F5 BIG-IP LTM is highly complex. The operation cost of the solution is high. The overall cost is high.
I rate the price of F5 BIG-IP LTM a one out of ten.
What other advice do I have?
We are slowly shifting to a new solution because of the lack of support in the region. Additionally, the new solution has similar delivery, a less expensive, and an uncomplicated licensing model.
Overall, F5 BIG-IP LTM is a quality solution. However, if you do not complete the frequent updates there can be security threats.
I rate F5 BIG-IP LTM a seven out of ten.
If companies have the money then this is a good solution. However, if they do not have the budget there are other solutions with similar features on the market.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Specialist at GBM
The solution stands out from its competitors owing to the flexibility it offers to its users with the help of iRule
Pros and Cons
- "The solution's stability is pretty good."
- "Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad."
What is our primary use case?
I use the tool as a load balancer to distribute user traffic across different servers. It is used for scalability purposes. Depending on the amount of traffic that comes in, I can send that traffic to different servers and load-balance it. Also, the web application firewall protects our servers and applications from cyberattacks.
What is most valuable?
The most valuable feature of F5 BIG-IP Local Traffic Manager is that it allows you to manipulate things. Now, manipulation here is in the sense that you can do whatever you want to do in the solution using something called iRule, which is a programming interface for F5. So, this is something I find to be extremely useful when compared to other vendors.
What needs improvement?
Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad. F5 seems to prioritize its core functions and has not placed a strong emphasis on logging and reporting. I say that the reporting is bad based on my experiences and after considering the requests from customers over the past 11 years. They often ask for specific reports and information that are not available from the devices.
I want the response from tech support to get faster.
For how long have I used the solution?
I have worked for almost 11 years with F5 BIG-IP Local Traffic Manager.
What do I think about the stability of the solution?
The solution's stability is pretty good.
What do I think about the scalability of the solution?
I handle almost a hundred-plus customers who are using this solution. The solution comes in different form factors. The high-end models are scalable owing to their ability to cater to certain requirements. So, since there are different models available, the solution is scalable.
How are customer service and support?
I am not happy with the tech support. If I compare it with Fortinet, it is not great. Though I am able to connect over a call with the tech team, it is very difficult to get the right engineer at the right time. When it comes to Fortinet, you get the right person to help you at the right time.
How was the initial setup?
While the initial setup of the tool is easy and straightforward, the complexity of onboarding each application can vary and depends on the specific application being used. Also, since I have been working on F5 for about 11 years, it may take me a day to deploy the whole setup.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the exact cost of the product. However, it is expensive. The pricing can either be on a yearly or monthly subscription basis, and this choice is left to the customer's discretion. The product also includes a basic hardware support guarantee and subscription-based services, which can affect the overall cost.
What other advice do I have?
People need to have a basic understanding of HTTP and SSF. Additionally, this device is not solely a networking device but rather a solution that operates as an application device. Therefore, knowledge of applications, programming, and related fields is essential. I just mean to say that the people who are planning to use this solution should not only have a background in networking but also should possess some application programming knowledge. I rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
F5 Consultant at a financial services firm with 5,001-10,000 employees
Reliable and has good customization features
Pros and Cons
- "The most valuable feature I found is iRules."
- "The analytics should provide insight into latency across various traffic routes and virtual servers."
What is our primary use case?
The primary use case of this solution is for reverse processing applications and services.
How has it helped my organization?
Our organization greatly benefited from having a reliable and always-accessible F5 BIG-IP Local Traffic Manager (LTM). The customization options have especially come in handy, and we can modify, insert or remove the header.
What is most valuable?
The most valuable feature is iRules.
What needs improvement?
The area for improvement would be analytical capabilities and configurations in LTM. For example, I want to know the end-to-end processes. If the traffic comes to the virtual servers without taking a wide shot, I would like to see the reason for the latency. The analytics should provide insight into latency across various traffic routes and virtual servers. The additional features in the next release should be real-time analytical capabilities.
For how long have I used the solution?
I have used F5 BIG-IP LTM for 12 years.
What do I think about the stability of the solution?
It is a stable product. There have not been any issues with stability, and I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
In terms of scalability, there are some limitations on the architecture level in F5. For example, F5 has a limit of eight Virtual Control Planes (VCPs) per hardware configuration. It means expansion and scalability require additional hardware resources. I would rate scalability a five out of five. Only I am involved with this solution at my company.
How are customer service and support?
The customer service and support team are experts, but I have faced difficulty with response time and resolution time. They need to have more workforce to deal with clients’ resolutions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been using the F5 BIG-IP LTM for 12 years and have not felt compelled to look at alternatives.
How was the initial setup?
The initial setup of F5 BIG-IP LTM is straightforward. It is user-friendly and takes around 30 minutes to set up. A beginner could set it up. You just follow the documentation.
What about the implementation team?
The product is deployed on-premise.
What was our ROI?
I definitely have seen an increase in ROI.
What's my experience with pricing, setup cost, and licensing?
I use a yearly subscription, which is the most expensive one now compared to its competitors.
I would rate the pricing a one out of ten. It is the most expensive solution out there.
Which other solutions did I evaluate?
I also evaluated Cisco and Citrix. I evaluated the F5 based on its stability, customization and reliability. No other product can match it.
What other advice do I have?
Users should keep their individual needs in mind before deciding whether to opt for this solution, considering the applications that need delivering, if load balancing is necessary or if an ADC is required. Such questions can help users make the right choice.
I would rate F5 LTM a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Tax Department at a government with 10,001+ employees
Stable with a straightforward setup and comes with a load-balancing feature; its technical support is responsive
Pros and Cons
- "I like that F5 BIG-IP Local Traffic Manager (LTM) is a product that comes with valuable features, but what stands out from all features is load balancing."
- "An area for improvement in F5 BIG-IP Local Traffic Manager (LTM) is that it's a high-priced product."
What is our primary use case?
We're offering services to citizens who access them over the internet, and we use F5 BIG-IP Local Traffic Manager (LTM) for load balancing between many physical servers or backend servers.
What is most valuable?
I like that F5 BIG-IP Local Traffic Manager (LTM) is a product that comes with valuable features, but what stands out from all features is load balancing.
What needs improvement?
An area for improvement in F5 BIG-IP Local Traffic Manager (LTM) is troubleshooting on the command line, which should be more graphical.
Another area for improvement is that it's a high-priced product.
What I want to see in the product's next release is more analytics.
For how long have I used the solution?
I've worked with F5 BIG-IP Local Traffic Manager (LTM) for about five years, and I'm still using the solution.
What do I think about the stability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is stable, so I'm rating it nine out of ten.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is a scalable product, but my company has yet to try scaling it because there's no need.
How are customer service and support?
The technical support for F5 BIG-IP Local Traffic Manager (LTM) is responsive. F5 has a beneficial knowledge base that allows my team to solve many problems by consulting the knowledge base.
I'd rate support eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for F5 BIG-IP Local Traffic Manager (LTM) was straightforward, so I'd rate its setup as nine out of ten.
It took a few days to deploy F5 BIG-IP Local Traffic Manager (LTM) because the company had a lot of applications.
My company set up the hardware, configured the network parameters, then tested the product on one application before applying it to all applications.
What about the implementation team?
We used a consultant to deploy F5 BIG-IP Local Traffic Manager (LTM).
What's my experience with pricing, setup cost, and licensing?
I found F5 BIG-IP Local Traffic Manager (LTM) an expensive product. The costs would depend on the appliance and infrastructure size. However, my company didn't have to pay extra to use additional features.
As F5 BIG-IP Local Traffic Manager (LTM) is very pricey, I'd rate its pricing as two out of ten.
What other advice do I have?
I'm working with ADC products, particularly with F5 BIG-IP Local Traffic Manager (LTM).
A total of five people deployed F5 BIG-IP Local Traffic Manager (LTM) for my company. Three were internal, in particular, engineers, and two were consultants.
The solution requires maintenance when my company has a new application to publish and when, at times, there's a need to reset the backend configuration.
My company has many F5 BIG-IP Local Traffic Manager (LTM) users, with four people in charge of the administration and management of the product, though there's a plan to replace it because it will be EOL. The company is still prospecting and looking for alternatives, such as Barracuda or Fortinet.
I'd tell anyone looking to implement F5 BIG-IP Local Traffic Manager (LTM) that it's a good product, but its only problem is pricing.
My F5 BIG-IP Local Traffic Manager (LTM) rating is eight out of ten.
My company is a customer.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principle Architect (retired recently) at a comms service provider with 10,001+ employees
Industry leader; no one comes close in terms of specs
Pros and Cons
- "The tech support we got from F5 BIG-IP Local Traffic Manager directly was pretty good."
- "Before using F5 BIG-IP Local Traffic Manager, I evaluated Citrix, Cisco, and several others, and no other solution ever came up to quite the specs that we were looking for in terms of flexibility, capabilities, integrations, and ease of implementation."
- "F5 BIG-IP Local Traffic Manager is sometimes a bit cumbersome to deal with some builds, although that's gotten significantly better over the years."
What is our primary use case?
In the last two years, the F5 BIG-IP Local Traffic Manager implementations for a client had pointers, primarily ones pointing inwards to the onsite cloud-type systems, but they also did have pointers to some cloud-service-based instances as well. So it was actually doing a bit of hybrid.
How has it helped my organization?
F5 BIG-IP Local Traffic Manager has improved the load balancing systems of organizations I've worked for in the past.
What is most valuable?
The F5 BIG-IP Local Traffic Manager features I find the most valuable are the load balancing, the rest of the cell offload capabilities, and some of their security future capabilities.
What needs improvement?
F5 BIG-IP Local Traffic Manager is sometimes a bit cumbersome to deal with some builds, although that's gotten significantly better over the years.
There is also room for improvement in the integration between security set features that were available on their security tools to work more seamlessly with some of their load balancing functionality. It works well, but I would personally think they could improve it.
Simplifying the user interface would be nice to see as well.
For how long have I used the solution?
I started using F5 BIG-IP Local Traffic Manager probably about a decade ago. I have been using it on and off ever since. The last experience I had working with them was more from a planning perspective. Previously, I had not only done planning, architecture, and design, but the actual implementation.
What do I think about the stability of the solution?
I've been very impressed. Once you get it working, it's been very stable.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager is scalable. That's one of the reasons I always went for it. Some of the clients I have worked with have been Fortune 100 companies with thousands and thousands of servers they needed front-ended.
Some of these sites had multiple thousands of web instances that needed to be load balanced. We were also doing both local and global load balancing. We'd use a global load balancer that would point to local load balancing that would port it out within a specific data center.
These clients had millions of end users. I believe that nearly all of those organizations ended up increasing their load balancing platform environment.
How are customer service and support?
The tech support we got from F5 BIG-IP Local Traffic Manager directly was pretty good.
Which solution did I use previously and why did I switch?
Before using F5 BIG-IP Local Traffic Manager, I evaluated Citrix, Cisco, and several others. No other solution ever came up to quite the specs that we were looking for in terms of flexibility, capabilities, integrations, and ease of implementation. The big battle was whether or not to go with Cisco. The product is good and it integrates well with router platforms. However, with Cisco, you lose a slot in your chassis and it's kind of expensive to lose and the solution is not as good. It is not as flexible. Of course, Cisco lost the market in the end.
How was the initial setup?
The initial F5 BIG-IP Local Traffic Manager setup is fairly complex. Granted, I wasn't working with discrete products. I haven't worked with any of the F5 discrete units. It's all been modular chassis-based for me. That gave me a lot more flexibility because I could put multiple instances; it's a much better bang for your buck and a lot more flexibility for large architectural implementation, which is really all I've ever done with it.
The instances I've built in the past had 25 to 30 segments, each having hundreds of servers. I have not done anything small-scale. One of our migration changes alone took 45 nights.
What about the implementation team?
The deployments were primarily done in-house. I would basically order and buy it. I would come up with the architectural designs for the network, work with some of the web server folks and some of the server people, and we would come up with a list of what was needed, which was usually thousands of things. Then, I would just develop an architectural model that would use the products.
What was our ROI?
In each instance that we deployed F5 BIG-IP Local Traffic Manager from scratch, it was a return on investment that was positive in the eyes of the clients we were working with.
What other advice do I have?
The biggest advice I would give about F5 BIG-IP Local Traffic Manager is: to make sure you are aware of what your options are and what your own environment is. If you are a cloud-based environment, there is not much value in the local, load balancing. You would need to go with a cloud-based type load balancing capability, whether it is based on a fixed solution, like an F5, Avi, Citrix, or one of the cloud-based platforms. But, if you are still in an in-shop environment, there is much value to deploying it locally.
Overall, in terms of performance, on a scale of one to 10, with one being the worst and ten being the best, I would give F5 BIG-IP Local Traffic Manager an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operator at Capgemini
Helps to balance traffic but needs improvement in pricing
Pros and Cons
- "We use F5 BIG-IP Local Traffic Manager to balance traffic."
- "F5 BIG-IP Local Traffic Manager is expensive. Pricing needs to be improved."
What is our primary use case?
We use F5 BIG-IP Local Traffic Manager to balance traffic.
What needs improvement?
F5 BIG-IP Local Traffic Manager is expensive. Pricing needs to be improved.
For how long have I used the solution?
I have been using the solution for five to eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager is a scalable solution.
What other advice do I have?
I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros
sharing their opinions.
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