For my clients, the primary use cases include load balancing, both for server and link load balancing.
Sr. Security Specialist at a tech vendor with 11-50 employees
Accommodates enterprise-level scalability and easy initial setup
Pros and Cons
- "The initial setup is easy."
- "If one virtual portion is unavailable, it can cause issues."
What is our primary use case?
What is most valuable?
We have used it to link two or three servers and make them communicable from outside. It works well as a load balancer.
What needs improvement?
There is room for improvement in terms of stability. The F5 BIG-IP LTM allows multiple virtual machines to run on a single appliance. However, if one of those virtual portions fails, it can cause issues and impact the overall stability of the solution.
For how long have I used the solution?
I have been working with this solution for four years. I have worked with F5 as a system integrator, partner, and MSP.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable solution. I would rate it an eight out of ten. Rather than having separate appliances for each virtual machine, the F5 BIG-IP Local Traffic Manager (LTM) allows multiple virtual machines to run on one appliance. However, if one of those virtual portions is no longer available, it can cause issues.
What do I think about the scalability of the solution?
It is scalable. I would say it's around eight or nine out of ten. Our clients are at the enterprise level.
How are customer service and support?
The customer service and support is good.
How was the initial setup?
The initial setup is easy. I would rate the initial installation a nine out of ten, one being very difficult and ten being very easy.
What about the implementation team?
We installed the solution in a web-based environment and have implemented it in two data centers, one located in New Jersey and the other in a different location. We have used F5 for both firewall load balancing and link load balancing. We have two sets of F5 deployed at each location.
We completed the installation within a week with the help of a team of five people. At present, a team of five is managing and maintaining the solution in the data center and for the local portion.
What's my experience with pricing, setup cost, and licensing?
It is cheaper than the average on the market. I would rate it as a five since it is in the middle range, with ten being the most expensive. It is good, and the price is reasonable.
Moreover, I have only worked on five or six devices and have not dealt with licensing rules. However, in my previous job as a system integrator, I did work on local installations, which were relatively quick and inexpensive.
Which other solutions did I evaluate?
In my opinion, the Radware product is also good. F5 and Alteon products are equally good, so I would rate them an eight.
What other advice do I have?
I would recommend using the solution. Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP (Managed Service Provider)
It Security Consultant at juke
Useful application policy and rule making, highly scalable, and reliable
Pros and Cons
- "The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application."
- "The user interface of F5 BIG-IP LTM is old and could improve."
What is our primary use case?
We are using F5 BIG-IP LTM for our application which is a reverse proxy. We use it for availability, and to process the application because it is used in the financial industry.
What is most valuable?
The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application.
What needs improvement?
The user interface of F5 BIG-IP LTM is old and could improve.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately five years.
What do I think about the stability of the solution?
I rate the stability of F5 BIG-IP LTM a nine out of ten.
What do I think about the scalability of the solution?
The scalability of F5 BIG-IP LTM is good.
This solution is best suited for medium to large-sized businesses in the finance and telecommunications industries.
I rate the scalability of F5 BIG-IP LTM a nine out of ten.
How are customer service and support?
The support from F5 BIG-IP LTM is not good.
I rate the support from F5 BIG-IP LTM a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of F5 BIG-IP LTM is simple because our project is not complicated. The implementation took approximately three days.
I rate the initial setup of F5 BIG-IP LTM a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of F5 BIG-IP LTM could improve.
I rate the scalability of F5 BIG-IP LTM a ten out of ten.
What other advice do I have?
This is a good solution, but it is expensive. I would recommend this solution to others.
I rate F5 BIG-IP LTM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Network Security Consultant at Westcon-Comstor
Simple to implement, good support, and scalable
Pros and Cons
- "The support from F5 BIG-IP LTM is good."
- "The initial setup of F5 BIG-IP LTM is straightforward."
- "F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists."
What is our primary use case?
F5 BIG-IP LTM is used for delivering applications and protecting the application from web attacks.
What needs improvement?
F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists.
In a feature release, it would be helpful to have real-time packet features in the GUI.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately two years.
What do I think about the scalability of the solution?
I have clients that have approximately 5,000 users using the solutions and others with 40,000 users.
When we increase the services we have to then increase the usage of the solution, we put more virtual F5 devices in the cloud.
How are customer service and support?
The support from F5 BIG-IP LTM is good.
How was the initial setup?
The initial setup of F5 BIG-IP LTM is straightforward. The full deployment took approximately two to three days.
What about the implementation team?
I used one person for the deployment of F5 BIG-IP LTM because it is easy to do.
What's my experience with pricing, setup cost, and licensing?
There are a few licensing options available for F5 BIG-IP LTM. You can have a perpetual license which is a lifetime license. You then only need to renew the support, if you choose to open a ticket with the support.
The second option is a subscription model on the cloud. When I have a project that will only one year. I purchase a subscription for one year only. It would work for the whole year and after we can shut it down because there is no need for it.
What other advice do I have?
My advice to others is to have a good staff who understand the technology. If someone understands the technology, that will make life easy for them or their organization. I cannot say that technology is difficult, but technology is very critical when you put it in your environment. Having good staff who can manage that solution makes life a lot easier.
I rate F5 BIG-IP LTM a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Security Specialist at Tech Mahindra Limited
Good load balancing and web proxy features with good attack prevention
Pros and Cons
- "It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks."
- "It requires a particular skill or training before being able to manage it."
- "Another drawback is we are using a physical appliance. It becomes very slow and unresponsive."
What is our primary use case?
We use this product to hide true identity of our web servers from external users while balancing the loads of those external users.
For load balancing, we have various load balancing method. We can define these methods at the node or pool level.
We are retail users and have lot of websites for online businesses to prevent attacks. On those sites, there is a WAF module that we also use, which prevents attacks on it.
It acts as a reverse proxy for our web servers, and we can use certificate to protect from attackers and send encrypted traffic to F5 which then decrypt and passes to the internal server after encrypting again using a server-side certificate or sending in plain form.
How has it helped my organization?
It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks.
It serves as a reverse proxy for our web servers which takes the request from the internet users on F5 public-facing IP using an encrypted connection and then it decrypts the packet using a client-side certificate. We use server-side certificates to encrypt the traffic and send it to the server. Internet users never know what the real server IP is. It does NATing to hide the identity and it has an ASM module to protect it from web attacks.
What is most valuable?
There are a lot of good things this solution has, including:
The LTM module helps to load balance the traffic among the internal web server in our case using round robin and least connection method.
The ASM module prevents web attacks and protects our web servers.
The irule feature is used to write these irules to redirect the traffic or sometimes prevent automated attacks such as through BOTs where the distinction between real and fake users becomes increasingly tricky.
Its virtual servers have the option to configure other things to increase the speed of serving requests like the use of a persistence profile.
What needs improvement?
The major drawback is it has lot of options nested inside, and each option has a lot of options. I'm not sure who might be using all those options or even some (limited) good options. They should pare everything down.
It requires a particular skill or training before being able to manage it. Creating virtual servers, managing pools, and nodes until it is working on WAF side of it becomes difficult while writing the irules.
Another drawback is we are using a physical appliance. It becomes very slow and unresponsive. Even logs cannot load on the box to troubleshoot. It overwrites the logs. They need to do something in log storage locally on this box in the next release.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at Softcell Technologies Limited
Is a stable product from a stable company that is focusing more on security
Pros and Cons
- "It is a stable product from a stable company. Recently, they have been more focused on security as well."
- "In my experience, I have received excellent support from F5 for any technical issues that I or my customers have faced."
- "Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution. F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust."
What is most valuable?
It is a stable product from a stable company. Recently, they have been more focused on security as well.
What needs improvement?
Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution.
F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust.
For how long have I used the solution?
I've worked with this solution for about two years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
In my experience, I have received excellent support from F5 for any technical issues that I or my customers have faced. I have had no issues with technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The price is little bit on higher side, compared to the cost of NGINX.
What other advice do I have?
If you are a partner, then I would recommend that you go through the partner portal videos because they have very good training videos that help you to learn the product and technology when it comes to implementation. It helps a lot with implementation, and they have detailed documentation that explains the implementation process step by step. Once you go through that, you'll definitely have a clear understanding of the implementation process. Without that, it may be a little bit tricky for you to complete the implementation in a smooth manner.
I would rate F5 BIG-IP Local Traffic Manager (LTM) at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Network Engineer at a transportation company with 10,001+ employees
Reliable, easy to set up, and allows us to create monitors and program iRules
Pros and Cons
- "The load balancing function, the monitors that you can create, and iRules programmability are most valuable."
- "If one server goes down, there is a seamless transition to the other one."
- "Its GUI could be a bit better. Other than that, it's already pretty good. We don't use it in a high-performance environment. So, we don't really care so much about too many features."
- "Its GUI could be a bit better."
What is our primary use case?
It is for internal load balancing of servers.
How has it helped my organization?
It provides load balancing. So, it potentially brings some performance improvement and high availability. If one server goes down, there is a seamless transition to the other one.
What is most valuable?
The load balancing function, the monitors that you can create, and iRules programmability are most valuable.
What needs improvement?
Its GUI could be a bit better. Other than that, it's already pretty good. We don't use it in a high-performance environment. So, we don't really care so much about too many features.
For how long have I used the solution?
It has been quite a few years. We might have been using it for six to eight years.
What do I think about the stability of the solution?
It has been stable and reliable. It has been working well for us.
What do I think about the scalability of the solution?
It is scalable, but we didn't really need to scale. It met all the performance requirements we had. So, we had no issues where we were not able to add something.
Currently, its usage is quite low, but it's not because of the product. It's because of how our company works. In other words, how much we need to use it. It's not used a lot, and we don't plan to expand its usage.
How are customer service and support?
We did open some tickets, and usually, it was a very good experience.
Which solution did I use previously and why did I switch?
For load balancing, we previously had Cisco solutions. We had CSS and then Application Control Engine (ACE). We switched because they stopped that service. It was end-of-life, and Cisco discontinued that range.
How was the initial setup?
It was straightforward. I would rate it a five out of five in terms of the ease of setup.
There were no issues or obstacles, and its deployment was pretty fast. We had to do preparation of all the surroundings, such as the VLAN or IP assignment, but the deployment itself was just a couple of hours.
What about the implementation team?
We have a managed service provider, and they hired a consultant. We had some help there, but that was not just because of LPM. We also had other modules of F5. It was our initial or first experience with F5, and there were also other things to be migrated, which were much more complex than the LPM module. That's why the consultant was there.
For deployment, there was one person deploying it. For maintenance, we have a managed service provider. So, we have a team of people, but they're also looking at other devices and not just F5.
What's my experience with pricing, setup cost, and licensing?
It was probably a one-time purchase and then you have maintenance, but I don't have the details on that. We bought what they called the Best bundle at the time, which pretty much included all of the modules. There was probably no additional cost afterward.
Which other solutions did I evaluate?
There were evaluations. There were Citrix NetScaler and Application Delivery Controller from A10 Networks, but in the end, F5 was chosen because of the virtualization environment that we were using at the time. We were using VMware, and we are still using it. They had better support for the VMware VDI solution. They were able to act as a gateway for the VMware VDI.
What other advice do I have?
One piece of advice would be that if you are not that much concerned with performance or you definitely don't need physical hardware, you can go for a virtual edition. It might save you the migration effort when the hardware is end-of-life.
If you need a load balancer, go for it. We didn't have any hurdles or obstacles. I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ICT Solutions Architect at a tech services company with 51-200 employees
Secure and easy to scale traffic management solution; can meet the demands of bigger environments
Pros and Cons
- "Secure and scalable traffic management solution for applications. Good for bigger environments."
- "F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government."
- "Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement."
- "Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication."
What needs improvement?
All the cyber security vendors and their products need improvement, including F5 and this product. No one is 100% secured, because attacks are more sophisticated now, and the hackers have become more advanced.
Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication. They were able to bypass that level of security, and they managed to get into the network.
Every cyber security vendor needs to be proactive. No one is perfect, so even the rank one cyber security vendors should also keep their eyes open all the time.
It would also be better if F5 provided free product training for F5 BIG-IP Local Traffic Manager (LTM), so end customers could have more awareness and understanding of the product, so they'll know how to use it.
Our level of requirements, usage, and scalability are being met by this product. If we needed additional features, or if we needed additional licenses, all we need to do is just buy the additional features or licenses, so we currently don't have any additional features we'd like to be included in the next version of F5 BIG-IP Local Traffic Manager (LTM).
For how long have I used the solution?
My experience with F5 BIG-IP Local Traffic Manager (LTM) is a total of four years now. We have customers, e.g. from the government, who prefer this solution. We also propose it to them because they have a bigger environment, compared to the environment size of private companies. We have customers from the government, e.g. from the Department of Communication.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government.
How are customer service and support?
I'm rating F5 technical support a nine out of ten.
Which solution did I use previously and why did I switch?
We used Fortinet, but what we were getting from F5 BIG-IP Local Traffic Manager (LTM) was always more than what we got from Fortinet, even when using FortiWeb and Forti WAF cloud as a service, and even when considering the functionality of each product.
How was the initial setup?
F5 BIG-IP Local Traffic Manager (LTM) is more complex to implement. Implementation of this product would be much easier if you have the right service, e.g. consultation services included, support from the distributor or directly from the vendor itself, or a certified partner. Having consultation and support will help make it much easier for the end customer during implementation, but the implementation process for this product is more complex than Fortinet.
What's my experience with pricing, setup cost, and licensing?
The cost is high for this product, so small customers, e.g. those in a private bank, won't be able to afford F5 BIG-IP Local Traffic Manager (LTM), and they also don't really need the kind of support and functionality that this product gives.
For customers who are in the government, we propose F5 BIG-IP Local Traffic Manager (LTM) despite its cost being high, because they'll really need it. They host their applications in the cloud, and in private data centers, e.g. private cloud services, so they'll need the kind of protection that this product provides.
It depends on customer. Whenever we see that customers can't afford, or the environment is smaller, we propose Fortinet, or some other solution that's cheaper than Fortinet. We don't propose F5 BIG-IP Local Traffic Manager (LTM) to them.
Which other solutions did I evaluate?
I was able to evaluate Fortinet.
What other advice do I have?
We have a partnership with Fortinet, as a reseller of F5 BIG-IP Local Traffic Manager (LTM) and other F5 products. We are also a reseller of Cisco and Forcepoint products, though we just started with Forcepoint, so we haven't been doing much with their products currently.
My advice to users of F5 BIG-IP Local Traffic Manager (LTM), including people who are thinking of implementing this product, is that they need to have product awareness. What we are seeing in our government customers is that they don't have awareness, in particular, they don't know what they're using, which is why they're having issues. They need to understand the product first, and they need to go and get the training first, but they are hesitant to pay for the training.
Unlike Fortinet who provides free training, F5 doesn't. Ever since the pandemic, Fortinet has provided free training, but certification is not free. If F5 can provide free training for F5 BIG-IP Local Traffic Manager (LTM), that would be better.
My rating for F5 BIG-IP Local Traffic Manager (LTM) is eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network & Security Consultant at a tech services company with 51-200 employees
Enhanced server efficiency with trusted performance and SSL capabilities
Pros and Cons
- "Features such as SSL offloading, various balancing methods, and the ability to work with HTTP, HTTPS, or TCP protocols are beneficial."
- "The setup is a little bit complex."
What is our primary use case?
The primary use case includes load balancing to serve application servers and basic web application firewall solutions. Our customers use it for that purpose.
How has it helped my organization?
It takes the load off the application servers allowing them to operate efficiently.
What is most valuable?
The solution is trusted as it has too many customers and has been in operation for many years, enabling users to feel comfortable and perform at a high level.
Additionally, features such as SSL offloading, various balancing methods, and the ability to work with HTTP, HTTPS, or TCP protocols are beneficial. Another feature of note is its high stability and reliable performance.
What needs improvement?
There are no specific areas for improvement as it is already well-resolved and doesn't require further enhancements.
For how long have I used the solution?
I have been using the BIG-IP LTM solution for almost two years.
What do I think about the stability of the solution?
The solution is highly stable and reliable.
What do I think about the scalability of the solution?
With the new version, the solution is scalable.
How are customer service and support?
The technical support team is really good.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is a little bit complex. That said, the documentation is helpful.
What about the implementation team?
I am a part of the implementation team.
What was our ROI?
The solution brings a significant return on investment as it allows the use of many servers with high performance.
What's my experience with pricing, setup cost, and licensing?
The pricing should be more flexible.
What other advice do I have?
I recommend F5 BIG-IP LTM because it works stably, the support is good, and the local team is helpful.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Vice President of It Operations at a computer software company with 51-200 employees
Stable solution with good security features
Pros and Cons
- "It is a scalable solution."
- "The solution's hardware quality needs improvement."
What is our primary use case?
We use the solution for its load balancing and web application firewall features.
What is most valuable?
The solution's valuable features are flexibility, stability, security, and performance.
What needs improvement?
The solution's hardware quality needs improvement. Also, its cloud-based anti-DDoS has limitations. It could be better.
For how long have I used the solution?
We have been using the solution for four years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability an eight out of ten.
How are customer service and support?
The solution's technical support is good in some areas. Although, it could be faster.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In comparison with Barracuda, the solution has better performance.
How was the initial setup?
The solution is easy to install. It takes a day to configure and requires three engineers to execute the process. Also, it requires one executive to maintain it.
What was our ROI?
The solution is good in terms of investment.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than Barracuda. We pay yearly for its support services. There are no additional costs involved apart from the standard license.
What other advice do I have?
One must check the performance capacity of internal applications while using the solution, as wrong configurations lead to failure in accessing them.
I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales at Efficient IT Systems Ltd
With good technical support in place, the tool also ensures stability and allows for scalability
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten."
- "The solution's initial setup process was quite complex. I"
What is our primary use case?
F5 BIG-IP Local Traffic Manager (LTM) has EC, WAF, firewall, network firewall, and CGNAT in one platform.
What is most valuable?
I like the combination of ADC and WAN in the solution. F5 BIG-IP Local Traffic Manager (LTM) could be a bit better in regards to the pricing.
What needs improvement?
Kemp Loadmaster is cheaper compared to F5 BIG-IP Local Traffic Manager (LTM). Also, the solution's UI needs improvement.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for three years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The solution's scalability is good. Scalability-wise, I rate the solution a ten out of ten. Around 50-100 of our customers use the solution.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The solution's initial setup process was quite complex. It took around a month to two for the deployment process.
Regarding the deployment process, we have to do an assessment first because it's very complex. There are so many parameters that we have to count the deployments. So, an assessment could be better before the deployment process. We have a manager and a person in charge of technical maintenance, but we usually talk to security and work with the network team.
What was our ROI?
Though I have not seen a return on investment, I can say that it is a good solution.
What's my experience with pricing, setup cost, and licensing?
Our company pays for the licensing cost on a yearly basis. Also, there are no extra costs in addition to the standard licensing fees.
What other advice do I have?
Before choosing the solution, I suggest others check their requirements to ensure work and protect your data. I rate the overall solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Updated: June 2026
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