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it_user1433067 - PeerSpot reviewer
Director of Network Strategies and Technologies at a comms service provider with 1,001-5,000 employees
Real User
Dec 5, 2020
Flexible with good technical support and horizontal scalability
Pros and Cons
  • "The product is quite flexible."
  • "The solution is very powerful and quite flexible, and the horizontal scalability that is on offer is very good as well."
  • "The cost of the solution is pretty high. It would be ideal if it was more reasonable."

What is our primary use case?

The F5 is something we purchased for another project that has not been turned on just yet.

What is most valuable?

The solution is very powerful.

The product is quite flexible. 

The horizontal scalability that is on offer is very good as well.

What needs improvement?

I would like to see some better documentation focused on our website and better search criteria. That's probably the best way to say that there needs to help with research.

The cost of the solution is pretty high. It would be ideal if it was more reasonable.

For how long have I used the solution?

We were originally supposed to launch this project for a client, however, that hasn't materialized yet.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.

What do I think about the scalability of the solution?

While we never really got around to scaling the solution just yet, there is horizontal scalability that is on offer that seems very good.

This is being deployed in a service provider environment. Therefore, it'll be impactful to all of our customers. However, I would say as far as internal support users, we have a team of probably ten that'll be supporting this product once it's launched in production.

How are customer service and support?

In terms of technical support, so far it has been pretty good. That said, it's more to set up the solution versus actual production support. They're not helping us deal with bugs or glitches, they've just been helping us with a rather complex implementation. We've been satisfied with their assistance in that sense. They seem knowledgeable and responsive.

How was the initial setup?

The initial setup is largely complex. However, we had a lot of help from their internal sales team or support team has been important in terms of working around the difficulties.

We have a staff of ten that are handling deployment and maintenance. They're not dedicated just to this product, however. They support our overall service provider architecture.

What's my experience with pricing, setup cost, and licensing?

The cost is quite high. The long-term support in particular is quite high.

Customers need to be aware that each feature is licensable, which allows costs to accrue.

What other advice do I have?

We're just a customer. We don't have a business relationship with F5.

The F5 is something we purchased for another project that has not yet been turned up. That said, the experience I've had with F5 has been very positive, specifically working directly with their corporate sales engineering team. 

Overall, I'd rate the solution eight out of ten. If it wasn't for the high cost of the product, I might rate it a bit higher.

I would advise those considering the solution to explore all options. Specifically, the total cost of ownership. It can be lower with some other vendors. A10 is oftentimes a lower cost of ownership. One challenge with F5 is everything is a licensable feature. Whereas something like an A10 is not. You see the same challenges with a Cisco type of device as well, however, it's in a different arena, with different products.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1448481 - PeerSpot reviewer
Network Security Specialist at a energy/utilities company with 5,001-10,000 employees
Real User
Nov 12, 2020
Feature rich, reliable, with good load balancing capabilities and good technical support
Pros and Cons
  • "F5 has many capabilities for load balancing and web application firewall features."
  • "If a big sector or a company needs more security and more control over applications and the ADC, F5 is the best choice."
  • "There should be more logging improvements on F5. The logging features are too limited and do not give us a solid understanding of what's happening."

What is our primary use case?

We are using this solution for the web application firewall and load balancing.

What is most valuable?

F5 has many capabilities for load balancing and web application firewall features.

What needs improvement?

There should be more logging improvements on F5. The logging features are too limited and do not give us a solid understanding of what's happening. For example, the web application firewall logs don't say complete, or why this is blocked, which signature or which root cause is blocking the log. 

Also, it can provide more understandable windows or dashboards regarding the latency of the application.

Citrix has cheap tools that show what is happening and describe why did they happen.

I would like to see improvements to the dashboard, latency reporting, and monitoring. Improvements in these areas would be very valuable.

For how long have I used the solution?

I have been using F5 for approximately four years.

What do I think about the stability of the solution?

F5 is very stable. We have gone 300 days with no failures.

What do I think about the scalability of the solution?

In regards to scalability, I have never experienced any bottlenecks of the hardware or the features of F5. F5 doesn't have any latencies.

With Citrix, at times we experience some latencies when the web application requires more complex directions, inspections, and more complex load balancing features.

The number of users is variant. Currently, we have more than 10,000 users.

How are customer service and technical support?

I have not experienced any issues with technical support.

Which solution did I use previously and why did I switch?

Citrix doesn't have as many options.

If you were to compare Citrix with F5, the pros of F5 is the idle features. It's very powerful and you can do tons of work with a few lines.

With Citrix, you have to learn and understand the regular expressions, but the regular expressions consume a lot of the hardware. Also, it is much more complicated.

What's my experience with pricing, setup cost, and licensing?

F5 pricing is too high, compared to Citrix. 

If a big sector or a company needs more security and more control over applications and the ADC, F5 is the best choice. But if a company needs only an ADC, without the web application firewall features, Citrix is fine.

What other advice do I have?

For those who are interested in this solution and you want more control over the applications then F5 is fine.

In the future, F5 will be our first choice, but everything can change.

What happens with the next features, we don't know. Maybe Citrix will overcome the problems and will become a more powerful tool than F5.

Without consideration of the price, I would rate this solution a ten out of ten.   

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Kodanda Ramji C.S - PeerSpot reviewer
Manager | Engineering | Cloud Managed Services at Sify Technologies
Real User
Feb 1, 2024
The product is secure, robust, and reliable, but it is very expensive
Pros and Cons
  • "The solution is robust and reliable."
  • "The product is expensive."

What is our primary use case?

We are using the solution for our internal and client purposes. We are a cloud service provider.

What is most valuable?

The solution provides good application delivery and network optimization features. We use all the features provided by the solution. It fulfills our requirements. All our infrastructure is set up with high availability through hardware and virtualization in all flavors and levels based on the customer requirements.

What needs improvement?

The pricing must be more flexible. We get billed for firewalls based on the usage. It will be helpful if the solution provides such flexibility.

For how long have I used the solution?

I have been using the solution for many years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. It meets the requirements.

How are customer service and support?

We have contacted the technical support team. The team is customer-friendly and knowledgeable.

How was the initial setup?

The initial setup is straightforward. The deployment takes just one minute because we use scripts. We need one technical person for the deployment.

What was our ROI?

The solution is robust and reliable. It provides us with security.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. We pay a yearly licensing fee.

What other advice do I have?

We recommend the product to others. It is scalable and reliable. Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
MahesaPutra - PeerSpot reviewer
Presales at Efficient IT Systems Ltd
Reseller
May 10, 2023
Valuable combination of ADC and WAN available
Pros and Cons
  • "The combination of ADC and WAN is the most valuable feature."
  • "There is room for improvement in the user interface."

What is our primary use case?

The use case for F5 includes ADC, WAF (Web Application Firewall), network firewall, and CGNAT in one platform.

What is most valuable?

The combination of ADC and WAN is the most valuable feature. 

What needs improvement?

F5 is a bit expensive in comparison. Moreover, there is room for improvement in the user interface. It can be more user-friendly. 

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

It is a stable solution. I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

The scalability is good. I would rate it a ten out of ten. There are over 50 users in our organization using the solution. Mostly the manager and the person in charge use this solution, but we usually work with the security and network teams as well.

How are customer service and support?

The customer service and support team is quite good. 

How was the initial setup?

The initial setup is quite complex. It took us around one to two months to deploy the solution. 

What about the implementation team?

For the deployment process, we have to perform an assessment because it's quite complex. There are a lot of parameters that need to be counted before redeployment. So, an assessment is recommended before the deployment process.

What's my experience with pricing, setup cost, and licensing?

We use the yearly-based license. I have personally not seen any additional costs. 

What other advice do I have?

I would definitely recommend it. I would advise them to check their requirements thoroughly in order to load balancing and also to protect their data.

Overall, I would rate the F5 BIG-IP Local Traffic Manager a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1788060 - PeerSpot reviewer
Senior Network and Security Specialist at a tech services company with 51-200 employees
Real User
Apr 5, 2023
It's like a Swiss Army knife, and you can scale it horizontally or vertically as much as you want
Pros and Cons
  • "BIG-IP can do anything. It's like a Swiss Army knife."
  • "BIG-IP LTM is taking a long time to mature in cloud environments. They plan to improve cloud integration in the next version, but it isn't out yet. It's essential because more companies are moving to the cloud these days and using things like Kubernetes or microservices. F5 needs to improve in that direction, and they are."

What is our primary use case?

BIG-IP has multiple uses, including VPN, application firewall, and load balancing.

What is most valuable?

BIG-IP can do anything. It's like a Swiss Army knife. 

What needs improvement?

BIG-IP LTM is taking a long time to mature in cloud environments. They plan to improve cloud integration in the next version, but it isn't out yet. It's essential because more companies are moving to the cloud these days and using things like Kubernetes or microservices. F5 needs to improve in that direction, and they are. 

For how long have I used the solution?

I have used BIG-IP for about 15 years

What do I think about the stability of the solution?

BIG-IP LTM's hardware is stable, and the operating system is great. 

What do I think about the scalability of the solution?

BIG-IP can scale horizontally or vertically because it's a blade system.  If you need more hardware on the same appliance, you can put blades on it. They are a bit expensive but work fine. You can create a cluster if you want to scale horizontally and put any hardware you need on it. You can scale as much as you want.

How are customer service and support?

I rate F5 support seven out of 10. The response time is okay, but sometimes you have to explain your issue to multiple support engineers before it gets resolved. It's a common issue with most tech support. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up BIG-IP LTM was complicated in the beginning, but it has gotten easier over time. The deployment time varies depending on your environment. You have to connect and activate the license, but the operating system and modules are pre-installed. The basic setup takes only an hour, but you might need to do some additional configuration. 

What's my experience with pricing, setup cost, and licensing?

BIG-IP LTM is somewhat pricey for a small company with a limited budget. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
UmeshKumar2 - PeerSpot reviewer
Senior System Administrator at a tech vendor with 10,001+ employees
Real User
Mar 20, 2023
Excellent application security and data collection
Pros and Cons
  • "LTM's most valuable features include application security, data collection, and parameter-level rules."
  • "LTM would be improved with the inclusion of signature-based blocking."

What is our primary use case?

I mainly use LTM to protect applications.

What is most valuable?

LTM's most valuable features include application security, data collection, and parameter-level rules. 

What needs improvement?

LTM would be improved with the inclusion of signature-based blocking. In the next release, LTM should include the ability to configure account details and access user logs.

For how long have I used the solution?

I've been using LTM for six years.

What do I think about the stability of the solution?

LTM is a stable product.

What do I think about the scalability of the solution?

LTM is scalable.

How was the initial setup?

The initial setup is straightforward, so long as you have some understanding of the solution, and it should take around forty-five minutes. However, if you're unfamiliar with LTM, it will take longer.

What other advice do I have?

I would recommend LTM to other users and give it a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1668837 - PeerSpot reviewer
Network Security Presales Engineer at a financial services firm with 501-1,000 employees
Real User
Jun 25, 2022
Completely stable solution with a perfect multi-data center
Pros and Cons
  • "BIG-IP LTM is completely stable, and its performance is good."
  • "BIG-IP LTM's sandboxing integration could be improved."

What is our primary use case?

I use BIG-IP LTM for load balancing and WAF.

What is most valuable?

The multi-data center is perfect.

What needs improvement?

BIG-IP LTM's sandboxing integration could be improved.

For how long have I used the solution?

I've been using BIG-IP LTM for two to three years.

What do I think about the stability of the solution?

BIG-IP LTM is completely stable, and its performance is good.

What do I think about the scalability of the solution?

I believe BIG-IP LTM is scalable, but you have to pay for extra expansions.

How was the initial setup?

The initial setup was straightforward, and I would rate the ease of the setup process as 4.5 out of five. The ACC deployment took one day, but the WAF tuning took around two weeks because it was a new application and needed tuning.

What about the implementation team?

We used an in-house team.

What was our ROI?

I would rate our ROI as 4.5 out of five.

What's my experience with pricing, setup cost, and licensing?

BIG-IP LTM isn't a cheap solution - I'd rate its pricing as three out of five.

Which other solutions did I evaluate?

I evaluated Citrix 40 Web.

What other advice do I have?

You need an expert to set up the policies, as it's not a straightforward process. I would give BIG-IP LTM a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1010148 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Real User
Jan 12, 2022
Effective policy and access manager, flexible, and simple setup
Pros and Cons
  • "The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network."
  • "The user interface could be improved in F5 BIG-IP Local Traffic Manager."

What is our primary use case?

We are using F5 BIG-IP Local Traffic Manager for all the modules for DNS applications. It is a core product for us.

How has it helped my organization?

Since the COVID pandemic hit the whole company has been working remotely. It's improved the remote working by handling the security and the reachability of the company.

What is most valuable?

The most valuable features are DNS, APM, and ASM. Additionally, it is easy to use and you have a lot of flexibility to use the solution within a network.

What needs improvement?

The user interface could be improved in F5 BIG-IP Local Traffic Manager.

There's can be some improvements done on the access policy manager(APM) such as supporting APIs and web services.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for approximately eight years.

What do I think about the stability of the solution?

I have found F5 BIG-IP Local Traffic Manager to be stable.

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have approximately 20 engineers using the solution.

The solution is extensively being used and we plan to increase usage.

Which solution did I use previously and why did I switch?

We use many other solutions in our company.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We did the implementation of the solution in-house.

We have one engineer that handles the support of the F5 BIG-IP Local Traffic Manager.

What was our ROI?

We have seen an ROI by using this solution.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license to use the solution.

Which other solutions did I evaluate?

We have evaluated other solutions but we found the scalability and usability to be better in F5 BIG-IP Local Traffic Manager.

What other advice do I have?

I strongly recommend this solution.

I rate F5 BIG-IP Local Traffic Manager a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1418577 - PeerSpot reviewer
Senior IT Architect at a tech services company with 51-200 employees
Real User
Jan 5, 2022
Improves load balance and efficiency
Pros and Cons
  • "The most valuable features are the WAF and the big IP."
  • "This product has improved our load balance, especially when it comes to using the termination at the A5 level, making us more efficient."
  • "The initial setup can take a long time."
  • "The initial setup was straightforward, but it took some time to complete."

What is our primary use case?

My primary use cases of this solution are as a big IP solution, a WAF solution, EPM, and reverse proxy.

How has it helped my organization?

This product has improved our load balance, especially when it comes to using the termination at the A5 level, making us more efficient.

What is most valuable?

The most valuable features are the WAF and the big IP.

For how long have I used the solution?

I've been using this solution for over eight years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

My impression is that it's scalable.

How was the initial setup?

The initial setup was straightforward, but it took some time to complete.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1352181 - PeerSpot reviewer
Associate CSA at a computer software company with 1,001-5,000 employees
MSP
Dec 7, 2021
Knowledgeable support, great stability, and easy to use
Pros and Cons
  • "Its user interface is very easy to use on a day-to-day basis. It is very user-friendly."
  • "My only point of contention would be that it is a little pricey."

What is our primary use case?

We are using it for internal traffic management and traffic load balancing. Its version is up to date.

What is most valuable?

Its user interface is very easy to use on a day-to-day basis. It is very user-friendly.

What needs improvement?

My only point of contention would be that it is a little pricey.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

Its stability has been great. I haven't had any issues with it in terms of downtime.

What do I think about the scalability of the solution?

It is scalable, especially in the cloud. On-prem, it may need additional licensing or an additional appliance. That depends on how large and what the use case is specifically for the customer.

How are customer service and support?

I'd evaluate their tech support as a five out of five. They are very knowledgeable. They have the answers, and if they don't, they're able to escalate and point us to the correct people or provide the correct literature.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not a part of the initial deployment or rollout. There are three people who are managing it and deploying it. They are system admins.

What's my experience with pricing, setup cost, and licensing?

It is a little pricey. I wish the pricing was cheaper, but I wish the pricing was cheaper for everything.

What other advice do I have?

Make sure that you know how much traffic you're going to have coming through because that can affect whether you need a big box or a small box.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.