We use it for server management and application traffic, that is, to load balance between traffic for applications coming from their service. Users coming in are then able to have their traffic go to the service that has the suitable resources or adequate resources.
Enterprise architect at Kyndryl
Improves the resilience and quality of the application but needs more data granularity
Pros and Cons
- "F5 BIG-IP Local Traffic Manager (LTM) improves the resilience and quality of the application itself, the speed and the user experience for the application. The data that the users need from the application is actually acquired faster. So, it provides faster data acquisition."
- "It would be good to have better traffic and better data. It would be nice to have more granularity to see packets in terms of the header details, the analytics, etc. It would be nice if that was also part of it and to have analytics added to the traffic."
What is our primary use case?
What is most valuable?
F5 BIG-IP Local Traffic Manager (LTM) improves the resilience and quality of the application itself, the speed and the user experience for the application. The data that the users need from the application is actually acquired faster. So, it provides faster data acquisition.
It also provides lower latency.
What needs improvement?
It would be good to have better traffic and better data. It would be nice to have more granularity to see packets in terms of the header details, the analytics, etc. It would be nice if that was also part of it and to have analytics added to the traffic.
For how long have I used the solution?
I've been using it for two years.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
August 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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What do I think about the stability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is pretty stable. It's one of the most stable products that I know, when it comes to load balancing and traffic.
What do I think about the scalability of the solution?
It is very scalable. We have thousands of users.
How are customer service and support?
The technical support is top notch.
How was the initial setup?
It is pretty easy to set up.
Because there were other parties involved, the deployment took us about a week. Normally, it takes a couple of hours.
What about the implementation team?
We did it in-house.
What other advice do I have?
I would advise you to go for it because it's one of the top three solutions in my opinion. I would rate it at seven on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at PT Nusantara Compnet Integrator
Has good support and valuable load balancing features
Pros and Cons
- "We chose F5 BIG because of its technical support as well as its documentation."
- "To improve the product, they could add more load balancing solutions in Kubernetes."
- "The biggest concern for my clients is the pricing."
What is our primary use case?
Currently, we use F5 BIG-IP Local Traffic Manager as our traffic management solution. As a consultant, it is project-based with my clients rather than hands-on. Our clients use the solution to load balance their current application server in the DMZ and also in the data center.
What is most valuable?
The most valuable feature of the F5 BIG-IP LTM solution is load balancing.
What needs improvement?
To improve the product, they could add more load balancing solutions in Kubernetes.
For how long have I used the solution?
I have been using F5 BIG-IP LTM for two years.
What do I think about the stability of the solution?
F5 BIG-IP is a stable solution. It is quite mature and does not have many concerns.
What do I think about the scalability of the solution?
Scalability is good. We use it for active and passive, and we also do some TCMP.
How are customer service and support?
I would rate technical support a four out of five. Their support is quite good, however, they could be a bit more responsive and react faster to requests.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The biggest concern for my clients is the pricing.
Which other solutions did I evaluate?
Before choosing F5 BIG-IP, we compared the product with other vendors. We chose F5 BIG because of its technical support as well as its documentation. Their knowledge base is easy to read and access to information is available on their website. It is a complete product for an ADC solution.
What other advice do I have?
I would rate the solution an eight out of ten and recommend this solution to users that are looking to use it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
August 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,877 professionals have used our research since 2012.
Technical Solutions Architect at MindTree
Capability is good but integration and scalability need improvement
Pros and Cons
- "The capability is at a seven or eight out of ten."
- "We use it to publicly deliver applications."
- "In terms of native integrations, there is a lot of instability. Also, integration is not robust with F5."
- "The technical support is very poor. They do not deliver on their SLAs, and even when we escalate the issue, we do not get a good response in 24 hours."
What is our primary use case?
We use it to publicly deliver applications.
What is most valuable?
The capability is at a seven or eight out of ten.
What needs improvement?
In terms of native integrations, there is a lot of instability. Also, integration is not robust with F5.
We need a very large team to manage the solution. Had it been cloud native, it would have been very seamless, but because it's not cloud native, it does not integrate really well.
For how long have I used the solution?
We've been using it for a few years.
It's a cloud solution.
What do I think about the scalability of the solution?
From a scalability point of view, this solution is not really up to the mark. The on-demand requirements or on-demand scalability options are not good.
We have close to 5,000 applications hosted on F5 that are delivered.
How are customer service and support?
The technical support is very poor. They do not deliver on their SLAs, and even when we escalate the issue, we do not get a good response in 24 hours.
How was the initial setup?
The initial setup is straightforward. For a very basic, standard F5 setup, the best practices based deployment will work fine. However, for very large scale deployment models, the recommendations that come in from F5 may not really meet your requirements.
For a typical setup, you would like to mimic how it's been set up on-premises, but this is not the way you would set it up on the cloud. You will end up hitting limitations on the cloud, and you would have to rearchitect your overall design or configurations when you deploy it. As a result, the setup for the hybrid model is not straightforward.
What other advice do I have?
We strongly recommend not to go with F5 when internal teams or verticals want to mimic the same architecture.
In terms of the capability, I would rate F5 BIG-IP Local Traffic Manager (LTM) at seven or eight, on a scale from one to ten, and in terms of scalability at four or five. Overall, I would rate it at six.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy manager at Oculin Tech
Helpful support, reliable, but implementation could be easier
Pros and Cons
- "I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable."
- "We have only opened up two support tickets with the support and on both occasions, they provided a good service."
- "There are not very many areas for improvement, but the price is high."
- "The price of F5 BIG-IP Local Traffic Manager (LTM) is too high."
What is our primary use case?
We use F5 BIG-IP Local Traffic Manager (LTM) for the web application firewall and a load balancing system. We are using it in a government project.
What needs improvement?
There are not very many areas for improvement, but the price is high.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately four months.
What do I think about the stability of the solution?
I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is a scalable solution.
We have approximately nine people using this solution in my organization.
How are customer service and support?
We have only opened up two support tickets with the support and on both occasions, they provided a good service.
How was the initial setup?
The initial setup of the F5 BIG-IP Local Traffic Manager (LTM) was complex and could be made easier. The full process took approximately three weeks.
What about the implementation team?
We used consultants for the implementation of the solution.
We have 10 to 12 managers supporting this solution.
What's my experience with pricing, setup cost, and licensing?
The price of F5 BIG-IP Local Traffic Manager (LTM) is too high.
What other advice do I have?
I rate F5 BIG-IP Local Traffic Manager (LTM) a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
COO at International Household Retail Company Ltd
Reliable and good support, but ease of use could improve
Pros and Cons
- "F5 BIG-IP Local Traffic Manager is a stable and reliable solution."
- "F5 BIG-IP Local Traffic Manager could improve by having an FNI feature for a single source to multi-domain load balancing."
What is our primary use case?
I am using F5 BIG-IP Local Traffic Manager for load balancing. For example, I create the virtual server, and in there we have a pool and member server. This is used for simple load balancing.
We are using the on-premise and cloud versions of the solution.
What needs improvement?
F5 BIG-IP Local Traffic Manager could improve by having an FNI feature for a single source to multi-domain load balancing.
When I was using the solution I was using the basic functions and I found it difficult to handle some of the more advanced features. I needed assistance from my IT department or the vendors themself. There should be more workshops are places to gain knowledge on how to use the solution. You need specific skill sets to use it.
For how long have I used the solution?
I have used F5 BIG-IP Local Traffic Manager(LTM) within the past 12 months.
What do I think about the stability of the solution?
F5 BIG-IP Local Traffic Manager is a stable and reliable solution.
What do I think about the scalability of the solution?
Our whole IT department is using the solution with some application teams. We have approximately 50 people using the solution in the IT department.
How are customer service and support?
When there is an issue it is first looked at by our internal team rather a ticket being opened directly with the vendor. I open the tickets to our internal team and if they cannot solve the issue, they will escalate to the vendor. The technical support from F5 BIG-IP Local Traffic Manager is good.
What about the implementation team?
We did not do the implementation ourselves.
What other advice do I have?
It is important to know how the solution works. For example, how to set up the interface, routing, pools, and the implementation steps. After the basic configurations, you will understand you may need or want to try to learn more of the features, such as the layers of the SNI. It is ideal to start with the very basic implementation first. We have been doing the day-to-day operation.
When it comes to troubleshooting, it is important to know how to isolate the problem, analyze it, and be fast to solve them when it appears.
I rate F5 BIG-IP Local Traffic Manager a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network and Security Engineer at a logistics company with 1,001-5,000 employees
Network traffic management tool for faster applications; offers a good setup experience, stability, and scalability
Pros and Cons
- "Stable and scalable network traffic management solution for applications. It has good performance."
- "F5 BIG-IP Local Traffic Manager has good performance."
- "The price for F5 BIG-IP Local Traffic Manager is very high. This aspect could be improved."
What is our primary use case?
We use F5 BIG-IP Local Traffic Manager for our applications. We have six applications and 16 servers currently. We make all our applications and utilize this tool. Some applications are published on LSM.
What needs improvement?
The price for F5 BIG-IP Local Traffic Manager is very high. This aspect could be improved.
For how long have I used the solution?
I've used F5 BIG-IP Local Traffic Manager (LTM) for one year, within the last year.
What do I think about the stability of the solution?
We find this tool stable. We are sensitive to changes, and for us, F5 BIG-IP Local Traffic Manager is stable.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager is scalable.
How was the initial setup?
We had a good setup experience with this tool, but we had to raise a ticket with support for assistance.
What about the implementation team?
We implemented F5 BIG-IP Local Traffic Manager ourselves. We didn't use a consultant or integrator for implementation, but we contacted their support team.
What's my experience with pricing, setup cost, and licensing?
F5 BIG-IP Local Traffic Manager is a high-priced tool. We pay for its license yearly.
What other advice do I have?
F5 BIG-IP Local Traffic Manager has good performance.
Your success with F5 BIG-IP Local Traffic Manager will depend on how much you understand how the application is working.
Deployment of this tool took two hours.
We have 600 users of this tool, and currently, there's no requirement for increasing its usage.
We have one manager and two technical staff who takes care of the deployment and maintenance of this tool. They're building applications, and they're using this tool.
I'm recommending F5 BIG-IP Local Traffic Manager to others who want to start using it.
On a scale from one to ten, with one being the worst and ten being the best, I'm rating F5 BIG-IP Local Traffic Manager (LTM) an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Total Solution System Engineer at a comms service provider with 201-500 employees
Better support than similar solutions in the same market
Pros and Cons
- "I think F5's tech support may be better than Citrix's because they mainly focus on the ADC product, but Citrix support covers Hypervisor, XenMobile, FAS, and ADC. And from my experience, sometimes, we face some issues that Citrix cannot handle."
- "You can't go wrong with F5 because F5 and Citrix ADC are like the most advanced BMW in the market."
- "F5 could improve the rule-setting capabilities in the GUI, and they need to simplify web management. For example, the menus in the Citrix GUI are easier to navigate, with a clean structure and layout."
What is our primary use case?
We often use the Citrix ADC and F5 BIG-IP LTM together, because they have similar features. But, normally, we use Citrix solutions because we are Citrix providers in Bangkok, so we're not usually working with F5. However, there are some projects where we deploy F5 alongside Citrix or substitute it for the Citrix solution.
What needs improvement?
F5 could improve the rule-setting capabilities in the GUI, and they need to simplify web management. For example, the menus in the Citrix GUI are easier to navigate, with a clean structure and layout. It helps you navigate and find what you're looking for, but some of the menus in the F5 GUI are not very intuitive. You're doing the same task, but sometimes it's on the left, sometimes on the right, etc. It should all be on the same setup group menu or something like that.
For how long have I used the solution?
I've been working with BIG-IP LTM for almost 10 years.
How are customer service and support?
I think F5's tech support may be better than Citrix's because they mainly focus on the ADC product, but Citrix support covers Hypervisor, XenMobile, FAS, and ADC. And from my experience, sometimes, we face some issues that Citrix cannot handle. In our first year, Citrix support was not very good, but in the second year, it was okay.
How was the initial setup?
Each product can be simple or complex to set up in its own way, but Citrix setup is more straightforward overall. Citrix doesn't have any restriction on modules or on features, so the features are exactly the same whether it's a small or large deployment. Only the performance is different, but everything else is the same.
What's my experience with pricing, setup cost, and licensing?
I can't say much about the price because our sales department handles pricing. I'm a technical engineer, but I can say that all of these products are in the same price range.
What other advice do I have?
I rate F5 BIG-IP LTM nine out of 10. You can't go wrong with F5 because F5 and Citrix ADC are like the most advanced BMW in the market. So if what you need is deployment, localizing, high availability, and web balancing for your web server application server, both products can give you the same results. Both are good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Network Engineer at a computer software company with 201-500 employees
Highly scalable, exceedingly stable, and responsive technical support
Pros and Cons
- "F5 BIG-IP Local Traffic Manager (LTM) is very easy to use, from SSL Management to enabling, disabling loads, applications, systems, and monitoring. Overall the solution keeps our application functional from a client's perspective 24 hours a day, seven days a week."
- "The solution could improve the documentation."
What is our primary use case?
We use F5 BIG-IP Local Traffic Manager (LTM) as a load balancing solution. We use many of the features associated with the solution, such as the Local Traffic Manager and Access Analytics that are associated with the SSL.
What is most valuable?
F5 BIG-IP Local Traffic Manager (LTM) is very easy to use, from SSL Management to enabling, disabling loads, applications, systems, and monitoring. Overall the solution keeps our application functional from a client's perspective 24 hours a day, seven days a week. We have rules that are set up to detect if any part of the application in one of the nodes is not functioning correctly, having a problem, or is experiencing any sort of error, it will automatically pull it out of the load balance bundle and alerts somebody to go take action and at the address. This means our clients are happy because they are not receiving strange errors because somebody's typed something somewhere incorrectly and we are happy because our uptime is reliable.
What needs improvement?
The solution could improve the documentation.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately
What do I think about the stability of the solution?
The stability is very good. We have to power off a system to reboot it after firmware or other updates, but I have not had a problem with the stability of the units at all. We had a system cluster go down but that was a physical issue with the hard drive. They shipped us out a new one, plugged it back in, and it almost self-configures. We had to put some details in the hard drive, but it takes the configuration from the other units and runs well. We have had zero downtime over the last five years.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is very scalable. We have recently expanded the cluster to five nodes and I am running in an active scenario. I did the upgrade live and it did not require any downtime.
How are customer service and support?
The technical support is good. I have not had any problem asking questions that a support person can not answer. Technical support is not engineering and that was something that I had to learn. If you have something that is already functional and you need to figure out why it stopped working, why it is now broken, or you did an upgrade and something is wrong, the technical support can help with that. I have called them a dozen times over the five years and they have had my issue resolved within approximately one hour.
How was the initial setup?
Setting up the solution on the systems is not difficult but enabling applications and configuration can be complex. The difficulty level can also depend on the environment, we have a more complex environment. You have to have some base knowledge of the solution for what you are doing before you can go do it. Configuring the solution is not something that a layperson is going to be able to do. You have to know what you are looking for before you will be able to find it.
What other advice do I have?
My advice to those wanting to implement this solution is they need to do their research ahead of time and know what problems you are trying to solve. In our case, our solutions engineer from F5 directly has been amazing. If you receive a good team in account management, they can point you in the right direction, and in a lot of cases, they can get you moving along. The support from him has been tremendous, it has been extremely valuable.
Our configuration is not simple. There is some custom code that is written in our system, but everything works as they say it should, it is a great solution.
I rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Engineer at a comms service provider with 10,001+ employees
Stable solution but could improve its integration in future releases
Pros and Cons
- "In terms of stability, it is stable."
- "In terms of our primary use cases, all our web services, our main web portals, and our TV service sit behind the F5, so any customer would have to traverse our F5 for the services at the back of it."
- "In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems. Additionally, in the next release, I would like a more secure version."
- "On a scale of one to ten, I would probably give F5 BIG-IP Local Traffic Manager a six. I would give it a warm recommendation, I would not give it a glowing recommendation."
What is our primary use case?
In terms of our primary use cases - all our web services, our main web portals, and our TV service sit behind the F5, so any customer would have to traverse our F5 for the services at the back of it.
It serves our backend and front end services.
What needs improvement?
In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems.
Additionally, in the next release, I would like a more secure version.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager for about five years now.
What do I think about the stability of the solution?
In terms of stability, it is stable, but we have a regular update program because of the security vulnerabilities, meaning bugs. So it is an ongoing thing maintaining them.
It's a bit of an overhead at the moment.
What do I think about the scalability of the solution?
In terms of how many users we have using it, for the end user, all our customers go through the F5, so they are using it in terms of service. In terms of our engineers and how many people use it, that depends. If you're deploying it or you're in operations, like I am, there are hundreds of engineers and internal users.
How are customer service and technical support?
We have weekly calls with F5 directly. We used to go through a third party, but now we go directly to F5 for our support.
What's my experience with pricing, setup cost, and licensing?
When you buy it you have a license bundle which I think you have to renew every year or every couple of years.
What other advice do I have?
On a scale of one to ten, I would probably give F5 BIG-IP Local Traffic Manager a six.
I would give it a warm recommendation, I would not give it a glowing recommendation. I'd give it a warm, "Tread with caution."
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a financial services firm with 501-1,000 employees
Good depiction of profiles, very easy to set up, and very stable
Pros and Cons
- "iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good."
- "For mission-critical applications, you can trust F5 with any of your load balancing functions."
- "A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function."
- "It is not scalable. It is a licensed product."
What is most valuable?
iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good.
What needs improvement?
A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function.
Its scalability and pricing can also be improved.
For how long have I used the solution?
I have been using this solution for more than 12 years. We are currently using version 15.1.2. The latest one is 16.0, but we are still evaluating it.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is not scalable. It is a licensed product. They are coming up with some scalable options, but for existing products, throughput is limited. Currently, if you have a 200 Mbps license, then it can go to a maximum of 200 Mbps. If you want it to go further than that, then you have to buy a new license.
How are customer service and technical support?
Their technical support is good.
Which solution did I use previously and why did I switch?
I've been working for 12 years, and F5 was the first LTM product. In addition to F5, I've also worked on Citrix NetScaler, Load Balancer, Kemp, and Cisco ACE (no longer in service). I prefer F5 over all of them.
How was the initial setup?
Its initial setup is very easy. The biggest advantage that F5 has is that its initial setup is very simple.
What's my experience with pricing, setup cost, and licensing?
It is quite expensive as a product. Because it is very stable, it is also expensive.
What other advice do I have?
For mission-critical applications, you can trust F5 with any of your load balancing functions. However, if you have a UAT environment or a test setup, it won't be suitable because it is a pricey product. You can then go for an open-source product or any software with load balancers. VMware has recently come up with AVI load balancers.
I would rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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