Currently, we use F5 BIG-IP Local Traffic Manager as our traffic management solution. As a consultant, it is project-based with my clients rather than hands-on. Our clients use the solution to load balance their current application server in the DMZ and also in the data center.
System Engineer at PT Nusantara Compnet Integrator
Has good support and valuable load balancing features
Pros and Cons
- "To improve the product, they could add more load balancing solutions in Kubernetes."
What is our primary use case?
What is most valuable?
The most valuable feature of the F5 BIG-IP LTM solution is load balancing.
What needs improvement?
To improve the product, they could add more load balancing solutions in Kubernetes.
For how long have I used the solution?
I have been using F5 BIG-IP LTM for two years.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
March 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
What do I think about the stability of the solution?
F5 BIG-IP is a stable solution. It is quite mature and does not have many concerns.
What do I think about the scalability of the solution?
Scalability is good. We use it for active and passive, and we also do some TCMP.
How are customer service and support?
I would rate technical support a four out of five. Their support is quite good, however, they could be a bit more responsive and react faster to requests.
What's my experience with pricing, setup cost, and licensing?
The biggest concern for my clients is the pricing.
Which other solutions did I evaluate?
Before choosing F5 BIG-IP, we compared the product with other vendors. We chose F5 BIG because of its technical support as well as its documentation. Their knowledge base is easy to read and access to information is available on their website. It is a complete product for an ADC solution.
What other advice do I have?
I would rate the solution an eight out of ten and recommend this solution to users that are looking to use it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Solutions Architect at MindTree
Capability is good but integration and scalability need improvement
Pros and Cons
- "The capability is at a seven or eight out of ten."
- "In terms of native integrations, there is a lot of instability. Also, integration is not robust with F5."
What is our primary use case?
We use it to publicly deliver applications.
What is most valuable?
The capability is at a seven or eight out of ten.
What needs improvement?
In terms of native integrations, there is a lot of instability. Also, integration is not robust with F5.
We need a very large team to manage the solution. Had it been cloud native, it would have been very seamless, but because it's not cloud native, it does not integrate really well.
For how long have I used the solution?
We've been using it for a few years.
It's a cloud solution.
What do I think about the scalability of the solution?
From a scalability point of view, this solution is not really up to the mark. The on-demand requirements or on-demand scalability options are not good.
We have close to 5,000 applications hosted on F5 that are delivered.
How are customer service and support?
The technical support is very poor. They do not deliver on their SLAs, and even when we escalate the issue, we do not get a good response in 24 hours.
How was the initial setup?
The initial setup is straightforward. For a very basic, standard F5 setup, the best practices based deployment will work fine. However, for very large scale deployment models, the recommendations that come in from F5 may not really meet your requirements.
For a typical setup, you would like to mimic how it's been set up on-premises, but this is not the way you would set it up on the cloud. You will end up hitting limitations on the cloud, and you would have to rearchitect your overall design or configurations when you deploy it. As a result, the setup for the hybrid model is not straightforward.
What other advice do I have?
We strongly recommend not to go with F5 when internal teams or verticals want to mimic the same architecture.
In terms of the capability, I would rate F5 BIG-IP Local Traffic Manager (LTM) at seven or eight, on a scale from one to ten, and in terms of scalability at four or five. Overall, I would rate it at six.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
March 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Senior ICT Solutions Architect at a tech services company with 51-200 employees
Secure and easy to scale traffic management solution; can meet the demands of bigger environments
Pros and Cons
- "Secure and scalable traffic management solution for applications. Good for bigger environments."
- "F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government."
- "Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement."
- "Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication."
What needs improvement?
All the cyber security vendors and their products need improvement, including F5 and this product. No one is 100% secured, because attacks are more sophisticated now, and the hackers have become more advanced.
Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication. They were able to bypass that level of security, and they managed to get into the network.
Every cyber security vendor needs to be proactive. No one is perfect, so even the rank one cyber security vendors should also keep their eyes open all the time.
It would also be better if F5 provided free product training for F5 BIG-IP Local Traffic Manager (LTM), so end customers could have more awareness and understanding of the product, so they'll know how to use it.
Our level of requirements, usage, and scalability are being met by this product. If we needed additional features, or if we needed additional licenses, all we need to do is just buy the additional features or licenses, so we currently don't have any additional features we'd like to be included in the next version of F5 BIG-IP Local Traffic Manager (LTM).
For how long have I used the solution?
My experience with F5 BIG-IP Local Traffic Manager (LTM) is a total of four years now. We have customers, e.g. from the government, who prefer this solution. We also propose it to them because they have a bigger environment, compared to the environment size of private companies. We have customers from the government, e.g. from the Department of Communication.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government.
How are customer service and support?
I'm rating F5 technical support a nine out of ten.
Which solution did I use previously and why did I switch?
We used Fortinet, but what we were getting from F5 BIG-IP Local Traffic Manager (LTM) was always more than what we got from Fortinet, even when using FortiWeb and Forti WAF cloud as a service, and even when considering the functionality of each product.
How was the initial setup?
F5 BIG-IP Local Traffic Manager (LTM) is more complex to implement. Implementation of this product would be much easier if you have the right service, e.g. consultation services included, support from the distributor or directly from the vendor itself, or a certified partner. Having consultation and support will help make it much easier for the end customer during implementation, but the implementation process for this product is more complex than Fortinet.
What's my experience with pricing, setup cost, and licensing?
The cost is high for this product, so small customers, e.g. those in a private bank, won't be able to afford F5 BIG-IP Local Traffic Manager (LTM), and they also don't really need the kind of support and functionality that this product gives.
For customers who are in the government, we propose F5 BIG-IP Local Traffic Manager (LTM) despite its cost being high, because they'll really need it. They host their applications in the cloud, and in private data centers, e.g. private cloud services, so they'll need the kind of protection that this product provides.
It depends on customer. Whenever we see that customers can't afford, or the environment is smaller, we propose Fortinet, or some other solution that's cheaper than Fortinet. We don't propose F5 BIG-IP Local Traffic Manager (LTM) to them.
Which other solutions did I evaluate?
I was able to evaluate Fortinet.
What other advice do I have?
We have a partnership with Fortinet, as a reseller of F5 BIG-IP Local Traffic Manager (LTM) and other F5 products. We are also a reseller of Cisco and Forcepoint products, though we just started with Forcepoint, so we haven't been doing much with their products currently.
My advice to users of F5 BIG-IP Local Traffic Manager (LTM), including people who are thinking of implementing this product, is that they need to have product awareness. What we are seeing in our government customers is that they don't have awareness, in particular, they don't know what they're using, which is why they're having issues. They need to understand the product first, and they need to go and get the training first, but they are hesitant to pay for the training.
Unlike Fortinet who provides free training, F5 doesn't. Ever since the pandemic, Fortinet has provided free training, but certification is not free. If F5 can provide free training for F5 BIG-IP Local Traffic Manager (LTM), that would be better.
My rating for F5 BIG-IP Local Traffic Manager (LTM) is eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network & Security Consultant at a tech services company with 51-200 employees
Enhanced server efficiency with trusted performance and SSL capabilities
Pros and Cons
- "Features such as SSL offloading, various balancing methods, and the ability to work with HTTP, HTTPS, or TCP protocols are beneficial."
- "The setup is a little bit complex."
What is our primary use case?
The primary use case includes load balancing to serve application servers and basic web application firewall solutions. Our customers use it for that purpose.
How has it helped my organization?
It takes the load off the application servers allowing them to operate efficiently.
What is most valuable?
The solution is trusted as it has too many customers and has been in operation for many years, enabling users to feel comfortable and perform at a high level.
Additionally, features such as SSL offloading, various balancing methods, and the ability to work with HTTP, HTTPS, or TCP protocols are beneficial. Another feature of note is its high stability and reliable performance.
What needs improvement?
There are no specific areas for improvement as it is already well-resolved and doesn't require further enhancements.
For how long have I used the solution?
I have been using the BIG-IP LTM solution for almost two years.
What do I think about the stability of the solution?
The solution is highly stable and reliable.
What do I think about the scalability of the solution?
With the new version, the solution is scalable.
How are customer service and support?
The technical support team is really good.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is a little bit complex. That said, the documentation is helpful.
What about the implementation team?
I am a part of the implementation team.
What was our ROI?
The solution brings a significant return on investment as it allows the use of many servers with high performance.
What's my experience with pricing, setup cost, and licensing?
The pricing should be more flexible.
What other advice do I have?
I recommend F5 BIG-IP LTM because it works stably, the support is good, and the local team is helpful.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Vice President of It Operations at a computer software company with 51-200 employees
Stable solution with good security features
Pros and Cons
- "It is a scalable solution."
- "The solution's hardware quality needs improvement."
What is our primary use case?
We use the solution for its load balancing and web application firewall features.
What is most valuable?
The solution's valuable features are flexibility, stability, security, and performance.
What needs improvement?
The solution's hardware quality needs improvement. Also, its cloud-based anti-DDoS has limitations. It could be better.
For how long have I used the solution?
We have been using the solution for four years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability an eight out of ten.
How are customer service and support?
The solution's technical support is good in some areas. Although, it could be faster.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In comparison with Barracuda, the solution has better performance.
How was the initial setup?
The solution is easy to install. It takes a day to configure and requires three engineers to execute the process. Also, it requires one executive to maintain it.
What was our ROI?
The solution is good in terms of investment.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than Barracuda. We pay yearly for its support services. There are no additional costs involved apart from the standard license.
What other advice do I have?
One must check the performance capacity of internal applications while using the solution, as wrong configurations lead to failure in accessing them.
I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales at Efficient IT Systems Ltd
Valuable combination of ADC and WAN available
Pros and Cons
- "The combination of ADC and WAN is the most valuable feature."
- "There is room for improvement in the user interface."
What is our primary use case?
The use case for F5 includes ADC, WAF (Web Application Firewall), network firewall, and CGNAT in one platform.
What is most valuable?
The combination of ADC and WAN is the most valuable feature.
What needs improvement?
F5 is a bit expensive in comparison. Moreover, there is room for improvement in the user interface. It can be more user-friendly.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is a stable solution. I would rate it a ten out of ten.
What do I think about the scalability of the solution?
The scalability is good. I would rate it a ten out of ten. There are over 50 users in our organization using the solution. Mostly the manager and the person in charge use this solution, but we usually work with the security and network teams as well.
How are customer service and support?
The customer service and support team is quite good.
How was the initial setup?
The initial setup is quite complex. It took us around one to two months to deploy the solution.
What about the implementation team?
For the deployment process, we have to perform an assessment because it's quite complex. There are a lot of parameters that need to be counted before redeployment. So, an assessment is recommended before the deployment process.
What's my experience with pricing, setup cost, and licensing?
We use the yearly-based license. I have personally not seen any additional costs.
What other advice do I have?
I would definitely recommend it. I would advise them to check their requirements thoroughly in order to load balancing and also to protect their data.
Overall, I would rate the F5 BIG-IP Local Traffic Manager a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Presales at Efficient IT Systems Ltd
With good technical support in place, the tool also ensures stability and allows for scalability
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten."
- "The solution's initial setup process was quite complex. I"
What is our primary use case?
F5 BIG-IP Local Traffic Manager (LTM) has EC, WAF, firewall, network firewall, and CGNAT in one platform.
What is most valuable?
I like the combination of ADC and WAN in the solution. F5 BIG-IP Local Traffic Manager (LTM) could be a bit better in regards to the pricing.
What needs improvement?
Kemp Loadmaster is cheaper compared to F5 BIG-IP Local Traffic Manager (LTM). Also, the solution's UI needs improvement.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for three years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The solution's scalability is good. Scalability-wise, I rate the solution a ten out of ten. Around 50-100 of our customers use the solution.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The solution's initial setup process was quite complex. It took around a month to two for the deployment process.
Regarding the deployment process, we have to do an assessment first because it's very complex. There are so many parameters that we have to count the deployments. So, an assessment could be better before the deployment process. We have a manager and a person in charge of technical maintenance, but we usually talk to security and work with the network team.
What was our ROI?
Though I have not seen a return on investment, I can say that it is a good solution.
What's my experience with pricing, setup cost, and licensing?
Our company pays for the licensing cost on a yearly basis. Also, there are no extra costs in addition to the standard licensing fees.
What other advice do I have?
Before choosing the solution, I suggest others check their requirements to ensure work and protect your data. I rate the overall solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior System Administrator at a tech vendor with 10,001+ employees
Excellent application security and data collection
Pros and Cons
- "LTM's most valuable features include application security, data collection, and parameter-level rules."
- "LTM would be improved with the inclusion of signature-based blocking."
What is our primary use case?
I mainly use LTM to protect applications.
What is most valuable?
LTM's most valuable features include application security, data collection, and parameter-level rules.
What needs improvement?
LTM would be improved with the inclusion of signature-based blocking. In the next release, LTM should include the ability to configure account details and access user logs.
For how long have I used the solution?
I've been using LTM for six years.
What do I think about the stability of the solution?
LTM is a stable product.
What do I think about the scalability of the solution?
LTM is scalable.
How was the initial setup?
The initial setup is straightforward, so long as you have some understanding of the solution, and it should take around forty-five minutes. However, if you're unfamiliar with LTM, it will take longer.
What other advice do I have?
I would recommend LTM to other users and give it a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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