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Senior ICT Solutions Architect at a tech services company with 51-200 employees
Reseller
Secure and easy to scale traffic management solution; can meet the demands of bigger environments
Pros and Cons
  • "Secure and scalable traffic management solution for applications. Good for bigger environments."
  • "Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement."

What needs improvement?

All the cyber security vendors and their products need improvement, including F5 and this product. No one is 100% secured, because attacks are more sophisticated now, and the hackers have become more advanced.

Recently, I've seen one of the attacks on this particular network, where they managed to bypass its multi-factor authentication. They were able to bypass that level of security, and they managed to get into the network.

Every cyber security vendor needs to be proactive. No one is perfect, so even the rank one cyber security vendors should also keep their eyes open all the time.

It would also be better if F5 provided free product training for F5 BIG-IP Local Traffic Manager (LTM), so end customers could have more awareness and understanding of the product, so they'll know how to use it.

Our level of requirements, usage, and scalability are being met by this product. If we needed additional features, or if we needed additional licenses, all we need to do is just buy the additional features or licenses, so we currently don't have any additional features we'd like to be included in the next version of F5 BIG-IP Local Traffic Manager (LTM).

For how long have I used the solution?

My experience with F5 BIG-IP Local Traffic Manager (LTM) is a total of four years now. We have customers, e.g. from the government, who prefer this solution. We also propose it to them because they have a bigger environment, compared to the environment size of private companies. We have customers from the government, e.g. from the Department of Communication.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is scalable and secure, so we propose this solution to customers with bigger environments, e.g. those in the government.

How are customer service and support?

I'm rating F5 technical support a nine out of ten.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

We used Fortinet, but what we were getting from F5 BIG-IP Local Traffic Manager (LTM) was always more than what we got from Fortinet, even when using FortiWeb and Forti WAF cloud as a service, and even when considering the functionality of each product.

How was the initial setup?

F5 BIG-IP Local Traffic Manager (LTM) is more complex to implement. Implementation of this product would be much easier if you have the right service, e.g. consultation services included, support from the distributor or directly from the vendor itself, or a certified partner. Having consultation and support will help make it much easier for the end customer during implementation, but the implementation process for this product is more complex than Fortinet.

What's my experience with pricing, setup cost, and licensing?

The cost is high for this product, so small customers, e.g. those in a private bank, won't be able to afford F5 BIG-IP Local Traffic Manager (LTM), and they also don't really need the kind of support and functionality that this product gives.

For customers who are in the government, we propose F5 BIG-IP Local Traffic Manager (LTM) despite its cost being high, because they'll really need it. They host their applications in the cloud, and in private data centers, e.g. private cloud services, so they'll need the kind of protection that this product provides.

It depends on customer. Whenever we see that customers can't afford, or the environment is smaller, we propose Fortinet, or some other solution that's cheaper than Fortinet. We don't propose F5 BIG-IP Local Traffic Manager (LTM) to them.

Which other solutions did I evaluate?

I was able to evaluate Fortinet.

What other advice do I have?

We have a partnership with Fortinet, as a reseller of F5 BIG-IP Local Traffic Manager (LTM) and other F5 products. We are also a reseller of Cisco and Forcepoint products, though we just started with Forcepoint, so we haven't been doing much with their products currently.

My advice to users of F5 BIG-IP Local Traffic Manager (LTM), including people who are thinking of implementing this product, is that they need to have product awareness. What we are seeing in our government customers is that they don't have awareness, in particular, they don't know what they're using, which is why they're having issues. They need to understand the product first, and they need to go and get the training first, but they are hesitant to pay for the training.

Unlike Fortinet who provides free training, F5 doesn't. Ever since the pandemic, Fortinet has provided free training, but certification is not free. If F5 can provide free training for F5 BIG-IP Local Traffic Manager (LTM), that would be better.

My rating for F5 BIG-IP Local Traffic Manager (LTM) is eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1589751 - PeerSpot reviewer
Senior Network Engineer at a comms service provider with 10,001+ employees
Real User
Stable solution but could improve its integration in future releases
Pros and Cons
  • "In terms of stability, it is stable."
  • "In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems. Additionally, in the next release, I would like a more secure version."

What is our primary use case?

In terms of our primary use cases - all our web services, our main web portals, and our TV service sit behind the F5, so any customer would have to traverse our F5 for the services at the back of it.

It serves our backend and front end services.

What needs improvement?

In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems.

Additionally, in the next release, I would like a more secure version.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for about five years now.

What do I think about the stability of the solution?

In terms of stability, it is stable, but we have a regular update program because of the security vulnerabilities, meaning bugs. So it is an ongoing thing maintaining them.

It's a bit of an overhead at the moment.

What do I think about the scalability of the solution?

In terms of how many users we have using it, for the end user, all our customers go through the F5, so they are using it in terms of service. In terms of our engineers and how many people use it, that depends. If you're deploying it or you're in operations, like I am, there are hundreds of engineers and internal users.

How are customer service and technical support?

We have weekly calls with F5 directly. We used to go through a third party, but now we go directly to F5 for our support.

What's my experience with pricing, setup cost, and licensing?

When you buy it you have a license bundle which I think you have to renew every year or every couple of years.

What other advice do I have?

On a scale of one to ten, I would probably give F5 BIG-IP Local Traffic Manager a six.

I would give it a warm recommendation, I would not give it a glowing recommendation. I'd give it a warm, "Tread with caution."

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer1633455 - PeerSpot reviewer
Director at a financial services firm with 501-1,000 employees
Real User
Good depiction of profiles, very easy to set up, and very stable
Pros and Cons
  • "iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good."
  • "A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function."

What is most valuable?

iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good.

What needs improvement?

A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function.

Its scalability and pricing can also be improved.

For how long have I used the solution?

I have been using this solution for more than 12 years. We are currently using version 15.1.2. The latest one is 16.0, but we are still evaluating it.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is not scalable. It is a licensed product. They are coming up with some scalable options, but for existing products, throughput is limited. Currently, if you have a 200 Mbps license, then it can go to a maximum of 200 Mbps. If you want it to go further than that, then you have to buy a new license.

How are customer service and technical support?

Their technical support is good.

Which solution did I use previously and why did I switch?

I've been working for 12 years, and F5 was the first LTM product. In addition to F5, I've also worked on Citrix NetScaler, Load Balancer, Kemp, and Cisco ACE (no longer in service). I prefer F5 over all of them.

How was the initial setup?

Its initial setup is very easy. The biggest advantage that F5 has is that its initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive as a product. Because it is very stable, it is also expensive.

What other advice do I have?

For mission-critical applications, you can trust F5 with any of your load balancing functions. However, if you have a UAT environment or a test setup, it won't be suitable because it is a pricey product. You can then go for an open-source product or any software with load balancers. VMware has recently come up with AVI load balancers.

I would rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Co-Founder and CEO at PT Eugenea Kreasi Utama
Real User
Good performance, stable, powerful, and has good responsive support
Pros and Cons
  • "The most valuable feature of this solution is IP Intelligence."
  • "The deployment could be simplified."

What is our primary use case?

I am a reseller. We provide solutions to our clients.

We use F5 for various applications as our firewall.

What is most valuable?

The most valuable feature of this solution is IP Intelligence.

It is very powerful and has good performance. It meets our requirements.

The features included are more than enough.

What needs improvement?

The deployment could be simplified. From a technical perspective, it is complex.

The pricing could be reduced. 

For how long have I used the solution?

I have been working with F5 BIG-IP Local Traffic Manager (LTM) since 2020.

We are using 1G-V Virtual Edition.

What do I think about the stability of the solution?

It's a stable solution. We don't have any issues with the stability of the F5 product.

What do I think about the scalability of the solution?

We have approximately 115 people in our organization who use this solution.

How are customer service and technical support?

I have no issues with the technical support. They are good and provide professional service.

F5 is very fast to respond. Our team contacted technical support via email about issues, and after one hour they call us to resolve them.

Overall, F5 support is very good.

Which solution did I use previously and why did I switch?

I was using Akamai from 2017 until 2020 when we started using F5.

When comparing F5 with Akamai, F5 is more powerful and has more intelligence. It also has the ability to update its software very rapidly.

Akamai is slow to respond, they can take up to four or five hours to respond to a complaint.

We use Microsoft in my office for our operational daily activity.

How was the initial setup?

The deployment is complex. Technically, it is very complex.

It took us four, or maybe five weeks to deploy.

What about the implementation team?

We did not use an integrator or consultant. We have a team in our organization.

What's my experience with pricing, setup cost, and licensing?

F5 is expensive. Reasonable in comparison, but it should be cheaper.

What other advice do I have?

This solution is focused on segment customers. I would recommend it to Telco companies, as well as for banking and customers who need to protect their applications, and websites. 

The F5 support is very responsive.

I would rate  F5 BIG-IP Local Traffic Manager (LTM) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2380533 - PeerSpot reviewer
Solutions Engineer at a tech services company with 1,001-5,000 employees
Real User
Improved our organization's performance by increasing the uptime of our applications
Pros and Cons
  • "I have never faced any stability issues with F5 BIG-IP Local Traffic Manager (LTM)."
  • "One improvement could be updating the user interface (UI)."

What is our primary use case?

I primarily use F5 BIG-IP Local Traffic Manager (LTM) for server load balancing and SSL offloading. The tool helps offload the SSL processes instead of having the servers handle it. Additionally, we use the Web Application Firewall (WAF) application for protecting our servers.

How has it helped my organization?

F5 BIG-IP Local Traffic Manager (LTM) has improved our organization's performance by increasing the uptime of our applications. By including redundancies for applications, the traffic is balanced across multiple servers, which helps secure our processes.

What is most valuable?

The most valuable features of F5 BIG-IP Local Traffic Manager (LTM) are server load balancing and SSL offloading or termination. These features help protect our servers and improve application uptime.

While F5 BIG-IP Local Traffic Manager (LTM) is not a do-it-all solution, it has a feature called iRules that allows customization of the device's non-default functionality.

What needs improvement?

One improvement could be updating the user interface (UI).

What do I think about the stability of the solution?

I have never faced any stability issues with F5 BIG-IP Local Traffic Manager (LTM).

What do I think about the scalability of the solution?

I do not have any complaints about scalability or technical issues with F5 BIG-IP Local Traffic Manager (LTM).

How are customer service and support?

Customer service and support depend on prioritization. However, support is good and on par with other solutions. They follow their SLAs precisely to reach out to us based on the priority of the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There are many competitors in the load balancing market. However, F5 has been a leader in load balancing solutions for many years. They offer a 'Swiss Army knife' approach with multiple functionalities like synchronization.

Which other solutions did I evaluate?

There are multiple solutions available in the market. I chose to work with F5 BIG-IP Local Traffic Manager (LTM) due to its comprehensive features and leadership in the industry.

What other advice do I have?

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Rajnish Niraj - PeerSpot reviewer
Founder at Fencesense
Reseller
Well designed, high availability, and suitable for large enterprises
Pros and Cons
  • "The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use."
  • "The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use."

What is our primary use case?

The solution is used for deploying applications.

What is most valuable?

The most valuable feature of F5 BIG-IP LTM is the operating system. It is nicely designed and orchestrated. The solution has all the features that are necessary for medium to large-sized enterprises would need to ensure their application are available throughout the globe. The LTM and DTM features combined provide a great service to organizations for presenting around the world which includes load balancing. 

If there are any problems with the applications during integration they can be managed well with the solutions' ability to provide visibility.

What needs improvement?

The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately 15 years.

What do I think about the stability of the solution?

The stability of F5 BIG-IP LTM is great.

What do I think about the scalability of the solution?

50 percent of my customers are using this solution.

F5 BIG-IP LTM is a scalable solution.

How are customer service and support?

I have not needed technical support from F5 BIG-IP LTM.

How was the initial setup?

If you are an expert in F5 BIG-IP LTM then the solution is simple to implement. If someone is new to implementing the solution it is difficult.

The length of time it takes to do the deployment depends on the size of the network it is being deployed in.

What about the implementation team?

We do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

This solution comes with a standard license, and there are also extra licenses that can be obtained. The licenses are purchasable for durations of one, two, three, and five years. The hardware is something to consider when purchasing

What other advice do I have?

I recommend this solution to my customers.

I rate F5 BIG-IP Local Traffic Manager a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Head of Presales at a tech vendor with 10,001+ employees
MSP
Flexible solution that allows seamless addition of servers
Pros and Cons
  • "BIG-IP LTM's most valuable feature is that it allows you to seamlessly add more servers without impacting your application's configuration."
  • "The initial setup can be complex - it's quite flexible in terms of configuration, but the person configuring it needs to understand the application side, the network side, and the server."

What is our primary use case?

BIG-IP LTM is mainly used to load balance applications.

What is most valuable?

BIG-IP LTM's most valuable feature is that it allows you to seamlessly add more servers without impacting your application's configuration. It's also very flexible because you can use iRules to manipulate the traffic.

For how long have I used the solution?

I've been using BIG-IP LTM for over ten years.

What do I think about the stability of the solution?

BIG-IP LTM is quite stable - sometimes there are security vulnerabilities, but they inform us when a patch is needed. 

What do I think about the scalability of the solution?

BIG-IP LTM is scalable - once F5 is installed, you can keep adding servers behind it.

How are customer service and support?

BIG-IP LTM's technical support is good - once you log a case with them, the support is quite prompt and responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup can be complex - it's quite flexible in terms of configuration, but the person configuring it needs to understand the application side, the network side, and the server. The speed of deployment depends on the application requirement and the application deployment cycle.

What's my experience with pricing, setup cost, and licensing?

BIG-IP LTM is considered a premium product, so it's quite expensive and isn't affordable for all customers. F5's licensing is based on modules, so there are separate charges depending on which features you want.

What other advice do I have?

Before implementing BIG-IP LTM, you should understand your expectations and requirements, especially from the application team. Putting BIG-IP LTM into a not-so-critical environment would be very expensive, so you may want to consider more medium-range solutions that can do the same job. I would give BIG-IP LTM a rating of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partners
PeerSpot user
MufeedSiaj - PeerSpot reviewer
Network Security Presales Engineer at a financial services firm with 501-1,000 employees
Real User
Completely stable solution with a perfect multi-data center
Pros and Cons
  • "BIG-IP LTM is completely stable, and its performance is good."
  • "BIG-IP LTM's sandboxing integration could be improved."

What is our primary use case?

I use BIG-IP LTM for load balancing and WAF.

What is most valuable?

The multi-data center is perfect.

What needs improvement?

BIG-IP LTM's sandboxing integration could be improved.

For how long have I used the solution?

I've been using BIG-IP LTM for two to three years.

What do I think about the stability of the solution?

BIG-IP LTM is completely stable, and its performance is good.

What do I think about the scalability of the solution?

I believe BIG-IP LTM is scalable, but you have to pay for extra expansions.

How was the initial setup?

The initial setup was straightforward, and I would rate the ease of the setup process as 4.5 out of five. The ACC deployment took one day, but the WAF tuning took around two weeks because it was a new application and needed tuning.

What about the implementation team?

We used an in-house team.

What was our ROI?

I would rate our ROI as 4.5 out of five.

What's my experience with pricing, setup cost, and licensing?

BIG-IP LTM isn't a cheap solution - I'd rate its pricing as three out of five.

Which other solutions did I evaluate?

I evaluated Citrix 40 Web.

What other advice do I have?

You need an expert to set up the policies, as it's not a straightforward process. I would give BIG-IP LTM a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.