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reviewer1223427 - PeerSpot reviewer
Cloud Service Engineer at a tech services company with 51-200 employees
Real User
Highly scalable solution that has been very stable
Pros and Cons
  • "The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward."
  • "It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side."

What is our primary use case?

It's a tenant environment. We sell it off to customers who need an environment, depending on the scale of their company, where there might be a couple of servers or 100 to 200 servers.

We are our own cloud provider. We use VMware vCloud Director because we provide that to our customers.

For UCS, we are on version 6.2. For NetApp, we are on 9.5.

How has it helped my organization?

Our private cloud sector of our company has grown exponentially thanks to the ease of deployment of the FlexPod architecture. We are also able to deploy a console to customers who want on-prem environments in a smaller deployment structure with a UCS Mini and direct-attached storage. So, it's helped us exponentially grow the business.

All-flash has helped the company a lot, especially for business critical applications. We found that customers want more performance than ever based on what is out there in the market. We find that innovation and integration with the whole FlexPod design has helped a lot.

What is most valuable?

The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward.

The solution’s validated designs for major enterprise apps in our organization is very important. It helps us to understand what we need to do and deliver, doing it at a supported level for our customers.

What needs improvement?

It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side. For the NetApp side, the upgrade process is quite simple. It's been simplified. So, that's something that could be looked at.

It has gone to HTML5, but it's still quite a bit bland. It still seems a bit like there were some features in the Java version that are quite hard to get into in the HTML5 version of UCS Manager, where you go to a profile and you need to drag it in. You can't move the box across. All the boxes are different sizes. If you have a lot of names, then you can't move it across, which is quite annoying when you're trying to do it.

I would like more with the integration pieces, e.g., more with the REST APIs to be able to access it remotely.

The footprint in the data center is quite large, especially when you scale out. Maybe find some hardware in the future, where if a new blade comes out, then Cisco can say, "Look, we'll buy those blades back off you, and we'll give you this blade for X amount of money." A buyback scheme would be good for hardware, and even NetApp as well. Something like a buyback scheme for blades and stuff moving forward would be good, because I know that they're going to put more power into them. E.g., replacing four blades might equal one blade, which would be awesome, but we are still going to have those four blades around. Maybe having something where it will give you this much money for these blades so we can upgrade. That would be perfect. 

With the upgrading, making that a little bit more streamlined and a bit easier to do, so it doesn't require as many man hours to do. I would like prerequisites for an upgrade.

Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable. Since we've had it in, knock on wood, it's been absolutely flawless. We've had some issues, but that's to do with the upgrades and mainly with the fabric interconnects, and they can be a bit finicky. They're not as robust. They're robust in a way if you don't touch them, they look fine. But, in the upgrade process, we've had a lot of issues where there would either be corrupted images or they wouldn't upgrade, which would cause one of the switches to fail. Some of that stuff is very worrying. But from a performance perspective, it's worked as it should.

What do I think about the scalability of the solution?

It's highly scalable. It scales really well, but that also comes back to how you want to scale it. In terms of whether you want to add more chassis and if you want to add anything more to that. Then, that comes under the costings of the data center because the chassis are quite big. However, the scalability of it is perfect. We haven't had an issues with it.

How are customer service and support?

The technical support is pretty good. I would give it a seven or eight out of 10. A full 10 would be having the automated upgrading, getting them to do the upgrades, as that would take a lot of time off us having to do them. I am sure that there is a team you can get for that support, but it's quite expensive. Maybe that type of support for upgrades can be bundled in when someone buys a FlexPod deployment. Most of our time on the environment is spent on upgrading of the infrastructure.

We have really good support from NetApp. We get really good, really fast support from Cisco, as well. E.g., if there is a failed memory chip in one of the host servers that needs replacements, they are always on time. They send it out when they need to, and if the problem is not resolved, then they move that forward to the next tier.

Which solution did I use previously and why did I switch?

We used NetApp from the start. Before my time, I'm not too sure what they were using. I think before it was just storage on servers, like integrated in. As long as I've been here, I've been using NetApp. 

At the time we went with that solution, public clouds didn't exist. However, knowing that it does integrate with public clouds is an absolute bonus. It's awesome because we're moving towards that type of integration. Knowing this makes our lives a lot easier because we don't have to move from where we are to get to where we want to go. We've already got what we want, which is absolutely amazing. So, it's great.

We are very strong NetApp partners.

How was the initial setup?

The initial setup was straightforward. Complexity was added more from a customer perspective, where you need that custom setup for what they require. With the bundle, we did get to go to training for FlexPod's deployment and that sort of area. That also helped us a lot to understand the nuts and bolts and detail of what it is as well, which helped a lot with that knowledge.

What about the implementation team?

We work with Cisco and NetApp for the deployment. The guides are absolutely intuitive. You go from start to finish, deploying it all in one. In terms of time, we have used them to reference different aspects of how we should set it up if there are custom requirements, because not all deployments are put it in and deploy it as we go. We have had some custom requirements over time, but the initial one was just straight in and cable. It was quite intuitive for us, which was good. We didn't need for anyone to come out and install it.

What was our ROI?

I haven't seen ROI.

From an application point of view, customers have seen an improvement in response times for mainly database-based applications, and the need to have a lot of reads and writes for all-flash storage. The upgrades with the hosts from UCS to the new blades with PASA processes and more memory have also improved.

Which other solutions did I evaluate?

From a flexible deployment and scalability point of view, we got NetApp. From enterprise and beyond, they are doing above and beyond anything that anyone else is doing at the moment.

Cisco are the leaders in LAN technology. With their hardware for unified communication of the UCS bundle, it's so straightforward and easy to set up. It integrates with a lot of other major vendors, which makes our lives a lot easier.

What other advice do I have?

I would definitely support integrating FlexPod within a company, depending on their requirements. Even if it wasn't a a full, flexible deployment, just having a smaller deployment of the UCS Mini with a smaller NetApp for a customer, it is so scalable. You can do it for a smaller customer to an enterprise customer. I would fully support them implementing this into a data center based on their requirements.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward, but there's still a lot of manual overhead that needs to be done. We're installing new chassis or upgrades. Upgrades is a really big one.

We find that the UCS shells are still quite power intensive. Maybe moving forward to the new releases of the blades that they have in their FlexPod deployment, we might be able to change a couple of blades to one blade because the power is exactly the same. They have the same quality of processing and memory. Right now, we find that it does take up a lot of space and power. Hopefully, in the future, once we do go through the upgrade process, pull out the old blades, and whatever we need to replace, we might do that.

I would rate it a nine out of 10. Nothing is perfect. You always have that one percent where you say, "Aw, I wish it was doing this," but at the end of the day, it can't. You're always going to be a bit picky.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
AssocVpacfd - PeerSpot reviewer
Associate VP at a tech services company with 10,001+ employees
Reseller
It has amazing power to scale, but due to our environment, we are not reaping the optimal ROI
Pros and Cons
  • "The data is available, compressed, and deduped."
  • "Our environment does not always require this solution, so we are not reaping the optimal ROI."

What is our primary use case?

We use it for our customer's work that we do because we are an IT service provider. We do application development and testing. For this purpose, the data is with us and we work with FlexPod for their data.

How has it helped my organization?

It is a very nice solution because, traditionally, we used to spend more time administrating  managing. The developer has to do things differently. Therefore, we put it in a self-service mode for the developer community.

What is most valuable?

The data is available, compressed, and deduped. Also, when the customer wants, the data can be segregated.

The validate designs do not fail. They give good performance, which provide us with business benefits. Also, before it fails, it has predictive failure features.

What needs improvement?

Our environment does not always require this solution, so we are not reaping the optimal ROI.

What do I think about the stability of the solution?

It's quite stable. The days are gone where we had instability and call customer care.

There is a lot of resiliency now. We do not need to configure the product once it is built. This was not the case in the earlier days of the product.

What do I think about the scalability of the solution?

It has amazing power to scale.

How is customer service and technical support?

The technical support is quite good. We have never faced any problems where the a business has been impacted. We are very happy with it.

What about the implementation team?

We deal directly with NetApp, and our experience has been good. They are productive because we normally discuss our blueprints with them as a partner. We discuss everything and it gets deployed smoothly.

What was our ROI?

We have seen ROI and saved time and money for new service deployments.

Which other solutions did I evaluate?

We have been using NetApp products since 2002. We have not found any serious competition.

What other advice do I have?

I would recommend NetApp.

Organizations are going towards cloud environments. However, as we are doing customers' projects, we do not go for external cloud, we do it on our internal private cloud. Our priority is to respect the customer's data in the internal private cloud. We are using FlexPod with Managed Private Cloud. 

We are looking towards more advanced HCI deployments now, and we're looking forward to the AI, which will be in concert with Insight. Analytics with AI will be much more beneficial and we are already trying to adopt HCI.

We are targeting now towards HCI because it is more converged towards compute, network and storage. We hope to gain more benefit using HCI, as well as AFF.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Technical Operations Manager at Dyncorp
Real User
Number one in reliability with excellent convergence
Pros and Cons
  • "The vendor delivers a fully-configured prebuilt system with a certain baseline on it."
  • "Integrated support: It is all under one support contract."

    What is our primary use case?

    The vendor delivers a fully-configured prebuilt system with a certain baseline on it. We can ship it to five continents. They can roll them into place, plug in two power cords and six network cables, and we are off to the races.

    Remotely, we have installed 230 systems globally (no domestic) in the past 22 months.

    How has it helped my organization?

    The product is pretty good for our environment. It is overkill for our environment. In places that we are putting these, it could serve 2000 to 3000 users and it has to serve 50 users for us. It is a sledgehammer system approach, in that we are putting systems which are not necessarily rightsized, but they are redundant because they are going to places which are fairly isolated.

    What is most valuable?

    • Integrated support: It is all under one support contract. 
    • The convergence is excellent. 
    • It is number one in reliability.

    What do I think about the stability of the solution?

    It is a stable solution. The downtime that we experience are typically related to power or facility issues in countries which have less than stable power, or it may be related to WAN outages in places that do not have solid telecom services.

    What do I think about the scalability of the solution?

    It is scalable. We could throw another host server or shelf in there. We have Nexus switches at the top of the stack. If the hardware survives, the product will probably last us ten years.

    How is customer service and technical support?

    Generally, tech support has been really good. Where we have issues, the vendor steps in and assists. It has been very good.

    How was the initial setup?

    The initial setup is very straightforward.

    What other advice do I have?

    Cisco NetApp products are a pretty die-hard.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user699783 - PeerSpot reviewer
    Network engineer at Capital one
    Real User
    The users don't have problems with latency and there are no problems in the backups.

    What is most valuable?

    The compute team that supports our NetApps does not have to call the network team. This means that everything is running properly and correctly. The users don't have problems with latency and there here are no problems in any of the backups, or in the systems that are tied into the NetApps. That tells me that it is a well-built and well-designed system. If it stays up and running and the network team doesn't get involved, then I will give it the highest rating.

    How has it helped my organization?

    Just the ability to have diversity in the backups, and that it follows our financial regulations in having multiple layers of backup. That app is a helpful tool for all of this.

    What needs improvement?

    I guess in time, you could probably use larger processors, and reduce the footprint of the system and increase throughput on it, so we can have higher-end models. I believe we do have the highest-end models. I know we have Enterprise. I think it actually has Enterprise written on the stamp itself. We have a lot of them, which means that they can probably compete with better processors.

    What do I think about the stability of the solution?

    From a physical aspect, I know they are stable. When we walk on our floor with our facilities teams, I never see red or yellow lights on them. They always seem to be performing properly. From a visual perspective, as well as from our monitoring team perspective, if there's a problem, they let the network team know about it. No news is good news.

    What do I think about the scalability of the solution?

    It appears to scale well. We have racks and racks of them and there are no problems. We keep building and adding as needed.

    How are customer service and technical support?

    I have not used technical support and that's an excellent thing.

    Which solution did I use previously and why did I switch?

    When choosing a solution, stability is absolutely what I am looking for. It has to stay running. The software is fine. It's the hardware that we want to make sure runs, runs, and runs.

    How was the initial setup?

    I was involved in the initial setup at one point. I was involved in verifying our infrastructure and there were no problems. The network assessment was clean. NetApps came in, they got plugged into the network, and everybody was happy. We closed down the project successfully, and nobody had to follow up. This means that it is running well.

    Which other solutions did I evaluate?

    I did not evaluate other solutions. I was just told this is what we have built, accommodate it, given these requirements, and it worked.

    What other advice do I have?

    From a network perspective, it is very stable. We don't have any issues with this. I would recommend it, just because of its uptime and the fact that you can sleep through the night, and not get called at 3 AM. I have peace of mind from the stability. Peace of mind and stability are by far the biggest factors.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user527241 - PeerSpot reviewer
    Principal Storage Engineer at Esurance
    Vendor
    It is easy to use. If you follow the reference document how to set it up, it provides a stable environment.

    What is most valuable?

    One of the valuable features is ease of use. Getting any environment set up is probably the easiest thing to do. You can set up the entire solution in about a day or so. When we have a requirement for a specific project, we don't need to worry about getting into different gears. FlexPod is a converged infrastructure, so when you get it, you have reference architecture. You just install it and start using it. Those kinds of features are really good.

    How has it helped my organization?

    The storage scales out and you can keep on adding your UCSs. Adding the whole scale-out technology is great. You can grow as you need to and that's a really good feature.

    What needs improvement?

    I don't think there's much to be improved with the tool since you can now scale out storage. Before that, this was a shortcoming in that you had to upgrade the head every time.

    I would like to see the ability to combine a couple of FlexPods into a cluster. You cannot do that now. You cannot combine two FlexPods into a single entity, into a larger FlexPod. To the best of my knowledge, FlexPods are meant to be in silos and you cannot create clusters at all. If there is a way to do that, that would be interesting.

    If there could be a FlexPod management piece, then you could manage all your FlexPods from a single console. That piece is missing even though there are some NetApp tools where you can manage. However, those management tools are specific for the storage.

    I would like to be able to manage FlexPod as a single entity for all the different components. If there could be a single tool which can monitor all of them together, that would definitely give a big edge. It would be great if you could manage all of your FlexPods from a single location.

    What do I think about the stability of the solution?

    The tool is pretty stable. Stability-wise, I would give it the highest rating. If you follow the reference document, in terms of how to set up FlexPod, it's a very stable environment upon which to work.

    How are customer service and technical support?

    I have used technical support, but not exclusively for FlexPod; maybe questions here and there related to the FlexPod environment. I don't think we have ever used FlexPod tech support which is there in NetApp. We have pretty competent resources in-house, so we never feel the need to use FlexPod support.

    Which solution did I use previously and why did I switch?

    I was involved in the decision to switch to this product. We were looking for a tool that was designed for the way our organization works. We wanted a silo environment for different applications. Since we have segmentation in our company, we have different domains, and FlexPod really does fit in really well in those situations where you need a FlexPod for a particular application or for a job area. There’s an idea of implementing Citrix and VDI on it, so those kinds of applications are really good.

    We were the first company to use EMC's Vblock implementation, and it was a Vblock pain. I was not there when the company selected Vblock, but I was told that there were a lot of issues. Being the first customer on Vblock was really a nightmare. We had to move to FlexPod. But it doesn't mean that Vblock was not good. Our timing on the purchase of Vblock was not right. Our expertise in the company was more Cisco driven and FlexPod really fit in well with that.

    How was the initial setup?

    I was involved in the installation. FlexPod, or any converged or hyper-converged infrastructure, requires a lot of planning. Once you have your planning done properly, you can just work with networking and other teams. If you have a good coordination with the teams, it's pretty easy to set-up.

    Which other solutions did I evaluate?

    I was not involved in the decision-making process. Things have changed since Vblock was launched seven years ago. FlexPod and Vblock both have very similar architecture and I don't see any big pros and cons between them. I think it's just a comfort level with respective companies. If a company has more investment in Cisco and VMware, that's how the FlexPod architecture is designed. I have no comment on Vblock right now.

    There were no other vendors at the time. I was going with NetApp only for non-FlexPod environments. That was when we started buying stuff, which was about six years back when there was no competition. However, everybody has their own FlexPod now. Nimble has something like their own stack. Pure has a Pure stack. Everybody's coming with their own converged infrastructure and we are looking around.

    When selecting a vendor, partnership plays an important role. A good partner will provide a kind of an independent review of the different vendors. When we select a vendor, we look at:

    • Our means
    • Our relationship with the vendor
    • The standing of the vendor in the industry
    • The vendor's new innovative technology
    • How the vendor is competing in the market
    • How competitive the vendor is in terms of price.

    We look at other technologies because other technologies do provide similar kinds of things as NetApp at a cheaper price. That's how other vendors are rolling over each other in the market right now. They can provide the same thing for less money. These are important things, but the company stability and their goodwill in the industry are important factors as well.

    What other advice do I have?

    Our experience using this tool is that we have been very happy with it for over six year. The solution has given us whatever our company has wanted. It has delivered in a very short time and has quick turn-around for different projects.

    I also suggest looking around. NetApp is a good case for us. It really solves our issues. Although there are other solutions available on the market, this tool is definitely worth looking at it.

    FlexPod is not cheap and the way things are going, you could probably get the same thing at half the price from another vendor. NetApp has to be very competitive on the prices in order to really compete in this market.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Fred Armantrout - PeerSpot reviewer
    Fred ArmantroutSenior System Specialist at Burns & McDonnell
    LeaderboardReal User

    Greetings from a VBlock owner and also a NetApp shop that had the first of the 300 series ever delivered. I Had serial number 1 and 2. Each one was parked in a data center within the metro but are separated enough to not likely be in a common major disaster unless the whole city is involved and if that happens there are bigger problems. Anyway back to some of your comments and my background.

    I Have a storage specialist that watches the VNX and VPlex as well as NetApp and other storage systems. I oversee the compute and networking within the two current and now retired older VBlocks and have a good knowledge and comfort with the overall network systems, core switches and understanding of the metro 10 GIG LAN between our offices and the two data centers.

    A few years ago we installed the first set of two VBlocks that were separate islands but we used the EMC RecoverPoint in place to replicate the data between the two data centers in near-real-time copies at both ends. This does require doubling of storage but that was our initial DR strategy. If one site was lost we brought up the system on the other side. Luckily this never was needed.

    Later we added additional equipment to make the two VBlock's into a more high availability setup with VPlex to keep both VNX's in Sync. Since our two data centers are within the metro area and we had redundant 10 GIG between them we could do synchronous rather than async writes to both sides. On the LAN we did OTV with stretched layer 2 / 3. We set up VCHeartbeat with redundant VCenters for HA on the VCenter between the AMPs. The whole environment was switched over from one site to the other at least once during their lifetime as we did an in-place upgrade of the VNX's and by VMotioning between the two VBlocks we had little to no end user outage. Running VMware 5.x but could not upgrade to VM 6 due to hardware incompatibility issues and age.

    When the OLD VB-300's hit EOL we migrated the VM's on them to two new VB-340's, one landing in a NEW data center that we were moving to. We migrated data and VM's between the old and new VBlocks using VPlex connections between the old and new VNX systems to sync the storage and some VM scripting with some assistance from a VCE consultant that moved in bulk migrations of VM's. Most of which only took a short shutdown on the old system and pull in and power up on the new VBlock. Not much more than a scripted reboot that also performed some cleaned up of old VM hardware, fixed tools and removed old floppy disks.

    The two new VB-340's have their own separate VCenter 6 manager servers but are in a common VMware domain so they can both see each other in the browser client and can on the fly VMotion between the two VBlocks since they both see each other's disk drives via VPlex and OTV, All works well.

    Now for not able to "Cluster" two systems is more a matter of implementation and how close the two VBlocks / FlexPods are for the right tools for replication between the two storage systems. If you are doing snapshots from one NetApp or other Storage System under the FlexPod solution it is a matter of how frequently they are synced up. I don't thing NetApp has the ability to directly do a metro synchronous write between two NetApp HA system but it may even be possible to implement Cisco VPlex to present the disk LUNS to the VM hosts and keep the storage in sync if they are close enough to do synchronous writes to the storage via VPlex. OTV solves the networking. Its just a matter of applying the right tool for the job.

    reviewer1768281 - PeerSpot reviewer
    Senior Infrastructure Analyst at a legal firm with 201-500 employees
    Real User
    Provides unified support for the entire stack, allows us to confidently run everything, and brings efficiency
    Pros and Cons
    • "Integration is most valuable. This is a reference architecture. So, we don't have to design something from scratch and figure out how it is going to work."
    • "We would like one-click upgrades."

    What is our primary use case?

    We have FlexPod Mini for the primary data center.

    How has it helped my organization?

    FlexPod's validated designs for major enterprise apps in our company are important because there is stability. There are zero downtimes and high availability. There is good support for the systems that you can run on the platform. FlexPod is a validated architecture, and basically, the spectrum of what's supported is pretty wide. So, you can run pretty much everything without thinking twice about it.

    It provides unified support for the entire stack. For example, if you have an upgrade or a new version on NetApp, there is a compatible version for the Nexus switch, and there is a compatible version of VMware and/or Cisco UCS firmware. Instead of upgrading piece by piece or guessing what is going to work with what and whether there are any bugs, for an upgrade, you can follow the chain and what has actually been validated. It reduces a lot of overhead for the team.

    It has made our staff more efficient, enabling them to spend time on tasks that drive our business forward. Instead of designing or trying to follow the lifecycle of each piece of equipment, by working with a unified stack, we do it once, instead of doing it five times for five different pieces.

    It has definitely improved application performance in our company, but I don't have a baseline.

    What is most valuable?

    Integration is most valuable. This is a reference architecture. So, we don't have to design something from scratch and figure out how it is going to work. 

    What needs improvement?

    We would like one-click upgrades.

    NetApp released a new version with a new interface. For somebody who has been used to the old interface, it's a change. It is taking time to adjust to the new interface, and it would be nice to have some of the old features in it.

    What do I think about the stability of the solution?

    We are very positive about it. It has been a great experience. We've actually refreshed the hardware which indicates that it is working and is stable. We are satisfied with it, and we're just continuing with this.

    How are customer service and support?

    Our experience is positive. We've refreshed it. We've purchased additional NetApp, which speaks of the positive experience. I would rate it a nine out of 10.

    Which solution did I use previously and why did I switch?

    This was our first experience with it. Before this, we'd buy hardware, storage products, and networking products, and we tried to integrate them. Whatever surprises we got, we dealt with them. With a validated architecture, there's a little bit more confidence that whatever you're putting in place has been validated, and then you got two major names, NetApp and Cisco, behind you.

    How was the initial setup?

    In technology, I'm afraid there's really not much that's straightforward.

    What about the implementation team?

    We have some skills to do some of the tasks, but for implementations, we usually go for integrators. The experience with the integrator was great, and the time was basically within an acceptable timeline. The project timeline did not extend, and from that perspective, the implementation was straightforward. You can have some expectations for start and finish.

    Which other solutions did I evaluate?

    We worked with our integrators to look at the available solutions and follow the market trend based on our requirements, and this one checked most of the boxes. At the time, instead of NetApp, there was HP storage or HP servers with HP storage. Based on the previous experience and experience with the staff, integrator's feedback, and market popularity, the choice was Cisco/NetApp.

    What other advice do I have?

    If anyone is just going from a conventional SAN to VMware Hypervisor, it is the most reliable option moving forward. Following technology trends, if you're moving from a conventional server to SAN and you would like to integrate from encryption to SAN-to-SAN replication to any features—ranging from security, ransomware protection, and DR—this solution covers it.

    It simplifies infrastructure from edge to core, but I don't know if it also simplifies from core to cloud. 

    We are not yet using FlexPod's storage tiering to a public cloud. We also haven't fully adopted most of the innovations, such as all-flash CI, private and hybrid cloud deployment, secure-multi-tenancy, end-to-end NVMe, cloud storage tiering, but we are getting there in terms of whatever trends are there in the market within cloud integration, flash, and NVMe. It is improving our infrastructure, and we will be there. We are currently in the process of adopting some of these.

    It has only theoretically decreased our company's data center costs in terms of floor space, power, or cooling. That's because when we went into FlexPod in a data center, we were migrating from one data center to another. At the moment, they still coexist. We are still in transition. So, in terms of cooling and power, we are still cooling and consuming power in both locations. Until we completely go off one of the data centers and move some of the workloads to the cloud, practically, there won't be any reduction in the data center costs. 

    I would rate it a nine out of 10.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer1223475 - PeerSpot reviewer
    Pre-Sales Specialist at a comms service provider with 10,001+ employees
    Real User
    Improves application performance for our customers and has decreased unplanned downtime incidents
    Pros and Cons
    • "FlexPod's unified support for the entire stack is very important. Before, the customers would log a ticket by Cisco and a ticket by NetApp. It's better when vendors can parter and look for a solution together."
    • "You must build each block separately, that's a disadvantage sometimes."

    What is our primary use case?

    Our customers use this solution. It's a validated design and there's one solution for compute and storage. The validated design is an advantage when you take all of the separate parts.

    How has it helped my organization?

    The flexibility between Cisco and NetApp is valuable. When there are new parts of new devices like the new AFF 400, then the speed is not fast enough to implement what the customer asks for, but the design is not validated. It's faster to validate the design for new equipment.

    FlexPod's unified support for the entire stack is very important. Before, the customers would log a ticket by Cisco and a ticket by NetApp. It's better when vendors can partner and look for a solution together. 

    It improves application performance for our customers. Before FlexPod, you could make a design and that design was not strong enough for some applications and now there is a good validated design. The validated design gives space for the applications to run or not. Performance has been improved by 50%. Before we had to make separate designs, now, we are more confident that a design is good to work for the type of application. 

    It has decreased unplanned downtime incidents. 

    What is most valuable?

    It's easier to sell to a customer because it is a validated design but sometimes the customer wants another feature and then it's a problem. You must build each block separately, that's a disadvantage sometimes.

    What do I think about the stability of the solution?

    The stability is good. 

    What do I think about the scalability of the solution?

    It's very scalable. 

    How are customer service and technical support?

    Sometimes we reach out to the NetApp support from the NetApp part or the Cisco part but the engineers by us are also certified to install FlexPod. We have had good experiences with them. They speak the same language as us which is an advantage. 

    Which solution did I use previously and why did I switch?

    Our customers choose this solution because of the validated design and for the one-stop solution where it's one contract. It's one building block which is an advantage for the customer instead of buying separate items.

    Which other solutions did I evaluate?

    Our customers also look at Dell EMC. 

    What other advice do I have?

    I would rate it a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    NetworkE8816 - PeerSpot reviewer
    Network Engineering Manager at a insurance company with 1,001-5,000 employees
    Real User
    Flexible, scalable solution for building and managing data centers and hosting customer data
    Pros and Cons
    • "The ease of set up is probably the most valuable feature for us."
    • "We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own."

    What is our primary use case?

    We use FlexPod for customer data center solutions — as well as internal solutions in our data center — to host customer data.

    How has it helped my organization?

    FlexPod is easier for us to maintain and do build-outs with scalability. We're able to install a lot of the build-outs and service profiles more quickly and it takes a lot less time to have all that stuff set up for the customer. It cuts down on the man-hours it takes to get an implementation done.

    What is most valuable?

    The ease of setup is probably the most valuable feature for us. When we're bringing out a new solution, it's easy to get everything in the rack. When we need to add into it, later on, it's easier to have all that stuff available and then just adding to the installation as we need to in order to build it out. It's easier to bolt on components that are already created than to make them from scratch or retrofit them or replace components. The integration between the pieces is a lot easier on the setup side, too.

    What needs improvement?

    There are not really any additional features that I could think of that are not available already. As technology is enhanced, that may change.

    What do I think about the stability of the solution?

    We don't have any issues with stability as far as the product is concerned. It's solid. Issues are not directly related to the product itself.

    What do I think about the scalability of the solution?

    We can scale the solution really easily. We've been doing that fluidly. We were probably one of the first Cisco customers to come online when the UCS line came out. We have a lot invested in our architecture and we pass that on to clients.

    Scaling is easy to do. We can pretty much have any one of our clients do it on demand.

    How are customer service and technical support?

    We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own. We have a lot of engineers who can handle that. We spend some time trying to get past tier one when we already know the issue is more complicated in order to get to the support we really need.

    How was the initial setup?

    The setup is generally pretty easy and faster than most other systems.

    What about the implementation team?

    We do our own installations as we are the ones who install for clients.

    Which other solutions did I evaluate?

    We have historically been a really big Cisco partner. We started doing more with hosted client opportunities for data. When they came out with that line, it was something that we moved right into as a natural progression. Once we thought it worked and saw how easy it was to scale it out, we decided to go that way and save a little extra money while scaling out the usage of what we already had in place.

    What other advice do I have?

    I would probably rate the product as a seven out of ten. The amount of time it saved us on the setup, maintaining the system and the fact that we haven't had to do a whole lot of troubleshooting with it makes it valuable. 

    As far as people entertaining the solution, they should go look at their equipment, know what their pain points are and then get in touch with somebody at Cisco. Reach out to an account manager or see a demo. I know when we were first looking at it, an account manager came out to us and brought a systems engineer with him. We had the opportunity to see the solution and they went over the potential benefits in great detail. It was easy for us to see the gain that we would be getting by implementing the product. 

    People need to do their own due diligence in researching new solutions. Exploring other solutions is important to determine which particular solution is the best fit. Once you get the possibilities down to two or three solution sets that may work for you, compare them rigorously before committing. One will probably stand out as the best be it because of budget, features, capabilities or application.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user