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SystemEn8432 - PeerSpot reviewer
System Engineer at a financial services firm with 1,001-5,000 employees
Real User
Very stable and has increased delivery and integration speeds
Pros and Cons
  • "FlexPod is easy to setup, maintain and has great stability."
  • "One touch upgrades would be nice."

What is our primary use case?

We use FlexPod primarily for automation and growing capacity.

How has it helped my organization?

Delivery speed and integration speeds have increased. The solution has enabled us to run mission-critical workloads. Our SQL cluster is on there, which is high IOPS.

All-in-one solution is great for when you don't have a lot of staff, with multiple disciplines. It has increased productivity because we only have a staff of four people, so we are able to focus on other items like innovation. It also has simplified our support experience.

FlexPod has also improved applications for us. It handles IOS better.

What is most valuable?

It is easy to set up, maintain and has great stability.

What needs improvement?

One touch upgrades would be nice.

Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

FlexPod is very stable and resilient. You just stand it up, and you don't ever have issues with it, so it's been the best storage array in platform we've seen. We've never had a problem.

What do I think about the scalability of the solution?

We've been told from our sales team that it's going to scale really well, but we've never actually tested this. We only have one.

How are customer service and support?

We have a very high opinion of the technical support team.

Which solution did I use previously and why did I switch?

We've always been roll your own, setting up the UCS, and the external storage arrays, and then plugging them in and zoning it in, so the fact that it's an all-in-one solution is great.

We use Infinidat and EMC. 

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

It would be nice to have had this years ago when we first started out, instead of a hodgepodge of different storage and compute technologies within our data center. It'd be nice to just have the one and scale it out.

I like the validated designs because they're fully baked, but they do take a while when there are upgrades that need to happen, for all the vendors to come together and certify their solutions in a matrix.

I would rate FlexPod as a ten out of ten. It's innovative, easy, and reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Engineer at a tech services company with 501-1,000 employees
Real User
They have dedicated support. When you call, you're going to get virtualization, storage, and compute support.
Pros and Cons
  • "I have found the platform to be resilient, mainly because all the hardware is fault-tolerant. It has built-in HA, so if one of the components goes down, you're covered by the platform itself."
  • "I would like more orchestration and networking in-between the VMs, the virtualization layer for networking. I would like to see better tools for this."

What is our primary use case?

We use it mainly for consolidation in the data center.

How has it helped my organization?

Because the platform is a hyperconverged environment, we expect more from the technologies that manage it. We expect people to know system storage, networking, and virtualization. In the past, a lot of engineers were specific to either virtualization or network. However, there is a need now for everyone to know an element of all of those factors so they can better manage these hyperconverged and converged platforms.

What is most valuable?

Orchestrating and automating deployment of servers and storage are its most valuable features. We use it for automating the profile for specific VMs. The orchestration is innovative.

What I like about FlexPod, there is a lot of knowledge based on it and a lot of field experience now. There are design templates that we can deploy, and follow best practices leveraging other peoples' experience and expertise. This way, we can always follow best practices when deploying it.

What needs improvement?

I would like more orchestration and networking in-between the VMs, the virtualization layer for networking. I would like to see better tools for this. For example, the VM to VM networking needs to be better.

What do I think about the stability of the solution?

The stability is solid. 

I have found the platform to be resilient, mainly because all the hardware is fault-tolerant. It has built-in HA, so if one of the components goes down, you're covered by the platform itself.

What do I think about the scalability of the solution?

I have multiple models. You can start out with one or two platforms, then scale it up. They have some great management tools that you can use to orchestrate the whole environment. So, you don't have to go to one server at a time. You can manage a multitude of them.

How are customer service and technical support?

I would rate the tech support as a ten out of ten. They have a consolidated support team, so you can receive the help you need since they have dedicated support. When you call, you're going to get virtualization, storage, and compute support.

Which solution did I use previously and why did I switch?

The industry is going mainly for CAPEX, where people are spending less on individual devices, and most of working capital is going to converged or hyperconverged systems. Basically, we can leverage whatever money we're spending on the solution and get more technology built into the same platform.

How was the initial setup?

There is a workbook, so we just use it with our client. It helps us know what they need for implementation. The workbook categorizes all the different information they need, so they know what to expect during the installation. This make the setup clear and concise. They can review the workbook and have plenty of time to fill it out. 

What about the implementation team?

We use an integrator for deployments. Our experience with them has been solid. They deliver what they say they will deliver. They get the northbound network connectivity correct. 

A lot of times with converged or hyperconverged platforms, one of the hardest parts is the networking. When you hire a consultant or an integrator, you expect them to know the unwritten rules of implementing. Sometimes, those are battle-tested; things you learn in the field. That's what I'd expect from a consultant or an integrator.

What's my experience with pricing, setup cost, and licensing?

You get better management and orchestration, but it still costs you money. You won't be spending less money to go to new technology. You're just getting more. You're still spending a lot of money.

Which other solutions did I evaluate?

We evaluated IBM VersaStack and Dell EMC with their VxBlock.  

FlexPod has more time in the field with more street knowledge. Their support and professional services are better, because people have experience with it. There is not a lot of field knowledge on VersaStack yet. While VxBlock is solid, FlexPod has more experience in the field.

What other advice do I have?

The solution is trustworthy, and it has proven itself too. You get what you pay for. It's the oldest hyperconverged platform in our industry. There's something to be said for that.

The solution works great for multi-cloud environments because you can segment the platform.

FlexPod for Managed Private Cloud makes it easier to manage a large number of environments for a company. This makes it a bit more streamlined on management, deployment, and orchestration.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
System Analyst at ONEOK, Inc.
Video Review
Real User
We can call one number for support, and everyone works together
Pros and Cons
  • "The assurance and the peace of mind that we get from knowing if we had an issue with either the NetApp equipment, Cisco equipment, or our VMware enviroment, we can call one number for support, then everyone works together and nobody is pointing fingers all over the place."
  • "Setting up a Cisco USC environment can be complex."

How has it helped my organization?

It has not improved my organization, because the products work so well on their own. We have not had any issues with it. Knock on wood.

It just works fine.

What is most valuable?

The assurance and the peace of mind that we get from knowing if we had an issue with either the NetApp equipment, Cisco equipment, or our VMware enviroment, we can call one number for support, then everyone works together and nobody is pointing fingers all over the place.

What do I think about the stability of the solution?

It is very consistent. We have had other systems that we have had to replace. Other vendors who we are migrating away from, or have already done so.

However, we are fully onboard with NetApp at this point. We love the company and their products with their ease of use and support.

What do I think about the scalability of the solution?

We have several NetApp systems and we know that if we run low on space that we can add a shelf. We just recently did a head swap on some older systems, and it went fine. There were not any big issues.

How is customer service and technical support?

NetApp's tech support is top-notch. We have a good relationship with our local guy. If he does not know the answer right away, he reaches out to somebody in the larger office and we receive answer very quickly. We are very happy with support.

How was the initial setup?

Depends on who you are talking to whether the initial setup is straightforward or complex. Setting up a NetApp is one thing, setting up a Cisco UCS environment is another thing. We did not buy it as a FlexPod. We bought all the ingredients individually, then registered it as a FlexPod because it is licensed as such. 

We had subject-matter experts doing their roles. In the end, they realized it was a FlexPod and it should be registered as one. 

What was our ROI?

As far as ease of management, we do not have to hire more people to administer it or cross-train someone who is not necessarily an expert in one thing or another. If they do not know it and the primary person is out, then we can just call, someone will answer and help us out.

ROI is not a question or concern.

What other advice do I have?

I would give it an eight or nine out of 10. I am not going to give anybody a 10, because you cannot achieve it. We are very happy with NetApp and Cisco, and our FlexPod solution.

Most important criteria when selecting a vendor: Cisco and NetApp are best of breed. We just fell into this from years of using other products and vendors. 

At some point, you learn along the way that this company over here does a good job and I have heard good things, and this other company also does a good job. Then, these two companies find each other and you get a great solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user750828 - PeerSpot reviewer
Senior Cloud Systems Engineer at Alarm.Com
Real User
Everything is built with doubles and has double paths, so it's highly redundant
Pros and Cons
  • "The ease at which it scales and its redundancy factors. It's extremely redundant and easy-to-scale."
  • "There are certain things that are just hard to do on a physical infrastructure, like for instance you need to make petabytes of data available at high speed."

What is most valuable?

The ease at which it scales and its redundancy factors. It's extremely redundant and easy-to-scale.

The software integration, the APIs, are really good. Because everything is going to such a hybrid world, it's better to push things through software than it is to do it manually. The more that they're making the commands the same in your cloud solution versus your private solution is great. It's making our lives a lot easier.

How has it helped my organization?

It's very quick. It's very fast. Because it's so highly-scalable and redundant, it's easy to buy new products and scale up quickly onto business demands and needs.

As far as data center technologies or blueprints, it's pretty high up there. But FlexPod has the ability to grow with your company and it has the ability to provide many solutions, and we have yet to find a problem that we haven't been able to solve with our infrastructure. It's been great.

What needs improvement?

There are certain things that are just hard to do on a physical infrastructure, like for instance you need to make petabytes of data available at high speed. That's really hard to do in private data centers. I'm not really sure how they could do that without making direct links between them, or something.

They can try, but I think really the hardware just needs to get better. I don't know there's a lot they can do about that, other than just let time pass. They already do a great job. There's just certain things that are made better for the cloud as opposed to a private data center, and I'm not sure they can really fix those until the hardware gets better.

They're already doing things that I would like, especially on the Cisco side. They needed to do a better job of allowing API access, and they've done that. So has NetApp, actually. There's a lot of services we would like to put through a software manager, and that was a problem like five to six years ago. Nowadays, it's getting a lot better and as they add more to it, it's just getting better every year.

What do I think about the stability of the solution?

It is stable. Everything is built with redundancy in mind. Everything is built with doubles and has double paths, so it's highly redundant, constantly. It's one of the main reasons we picked it, to be honest.

How is customer service and technical support?

We have used Cisco and NetApp's support.

NetApp has been great. They're always quick to respond. The best thing about NetApp, is they are willing to work with other companies quite quickly. Some other companies have a difficult time. They're like, "Oh, it's this person's fault," but NetApp is willing to work together often.

Cisco is a bit tougher. They have more products and more features to troubleshoot, so sometimes the tech support doesn't work quite as well as NetApp's, but it's not bad. It's better than Microsoft's.

How was the initial setup?

I was involved in the initial setup. As with most pieces of technology, you can make it as complex as you want. However, they give you the tools and the resources to be able to make it complex without it taking a ton of man hours.

What's my experience with pricing, setup cost, and licensing?

"Don't undersell some of the features that FlexPod provides to you." A lot of people will see the price tag on like, Dell's chassis systems or the EMC and they're like, "Oh, this is great," but they don't realize the things that they're giving up in the manageability of using a FlexPod, and the redundancy built into FlexPod. If your company really needs to be up 100% of the time, and you need to do a private data center, I don't know if I could realistically actually recommend another blueprint.

What other advice do I have?

Most important criteria when selecting a vendor:

Reliability is a big one; being able to be depend on it. Also, giving you features without getting too complex about it. The best example I can give is NetApp versus EMC. NetApp, you buy ONTAP. When you buy ONTAP, you have everything that ONTAP gives you. It gives you the tons of features that come in the box. For EMC, each single one of those things is another thing I have to buy. It's 29 or 30 packets or software updates I have to buy from EMC. I really appreciate that NetApp just bundles it together and says, "Here's what we do. Here's what it is. Here's the tools."

I appreciate that they do that. They also do a great job of updating it, unlike with EMC, you have to buy and piecemeal things together. You're like, "Oh, I needed this feature." They're like, "Well, you've got to buy that new thing." I don't need to do that with ONTAP. I just buy it and it's all there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750555 - PeerSpot reviewer
Senior Engineer at Energysolutions
Vendor
It works reliably and allows me to focus on other things
Pros and Cons
  • "This sounds dumb, but it just works. I don't want to have to deal with support, and I don't need to because, again, it has just worked."
  • "Upgrades are always scary because you just don't know. Nobody has six or seven different systems sitting around that you can test on before you go into production data."

What is most valuable?

This sounds dumb, but it just works. I don't want to have to deal with support, and I don't need to because, again, it has just worked.

How has it helped my organization?

It allows me to focus on other things. Backing up databases. More efficient.

Everybody's short staffed. We're short staffed and so it's allowed me to take on other stuff, and it just sits there and runs. It's not sexy but it does the job.

What needs improvement?

Upgrades are always scary because you just don't know. Nobody has six or seven different systems sitting around that you can test on before you go into production data.

My complaints are all ticky-tacky, not from a "vision" perspective. If VSC worked properly. It's for disaster recovery. If you have storage networks that are identical across datacenters then it doesn't work for picking off SnapMirrors. That's not a FlexPod thing so much as just a NetApp product thing and they're aware of my issue with that.

Some of the things have not been incredibly intuitive, but once I figured them out they work. That's a matter of their engineers think differently than my mind works. For some, that's a Mac versus Windows thing right there. Windows makes perfect sense for some people and Macs make perfect sense for other people and it doesn't mean one's better than the other. It's just some people like different things.

One of the things that has been less than intuitive is how UCS views storage when you're implementing something new. Some of the 9X ONTAP stuff is just different. It's not less intuitive, it's just different now, and I think I've actually kind of adapted to that. When it's complex there's no easy way to do it, that's why it's complex. But for the most part, they made pretty complex things rather intuitive, so I'm okay with that. It's just different than my mind would think out of the box.

For how long have I used the solution?

At least ten years, at this and another company.

What do I think about the stability of the solution?

So far so good. (I don't want to jinx myself).

I have no complaints. You have a DIMM go bad or you have a disk drive die or something like that, but for the most part it just sits there and runs, like I said, which is what I want.

There have been some things. Whether it's an upgrade, whether it's, "Oh, we've got to move this storage from here to here to support this," or whatever. Yes, there's downtime, but the majority of it has been planned. It's once a month, once every two months, something like that. It's not that bad.

What do I think about the scalability of the solution?

I haven't had to cross that bridge yet, but I'm sure it's there if I need it. Don't get me wrong. Scalability's been a big thing because we suddenly needed to maintain backups for a lot longer and I needed more storage space. We went from a half a petabyte to a petabyte within months because we needed to and it worked fine, so I guess that's good, considering it wasn't part of the plan initially.

How are customer service and technical support?

Well, the one time it was really a problem, it was good and they fixed the problem eventually. The other time they didn't make me feel stupid because it was my fault, so that was good, too.

Which solution did I use previously and why did I switch?

I was hired to migrate a datacenter from an infrastructure that sucked to a new location on a better infrastructure, and so I put out the RFP for that and was involved in the purchasing decision, although not exclusively.

And unsurprisingly, FlexPod won. Partially, it had a leg up because that was what I knew backwards and forwards and trusted. I had an impact on that, and yes, it was intentional, but frankly it was the best solution for us.

How was the initial setup?

Uneventful. It is more complex than setting up a laptop, so it took more time, but at the same time we did implement it in what most of our partners felt was record time, so that was good.

Which other solutions did I evaluate?

We did look at Vblock for about ten seconds til we got the price, and frankly we knew they weren't going to work anyway. Not just the price, but it didn't fit us. But that was the only other integrated one

We did sort of look a little at the one that HPE just bought, Nimble. We looked into 3PAR; and I didn't even know what EMC "product of the week" we looked at, but we looked at those as well.

What other advice do I have?

The way the model is now, where, at least with NetApp, effectively you have a partner actually doing the implementation, not an actual NetApp employee - which is fine - I'm looking for good partner knowledge of it. Whoever's setting it up, I want them to know the product, whether it's UCS or whether it's NetApp or whatever. That's critical because I've actually had people that didn't really know what they were doing show up on our doorstep to set stuff up, and that's never good for anybody.

You can't just say you'd want it to be a simple "one button," push this button and everything works sort of a thing either. Not just for job security reasons but because I don't think it's possible, at least at this point in technological terms, to have things be much simpler and still give you the flexibility that you're getting. You get what you put into it. I probably could have made our setup a lot less complex, and I probably wouldn't have nearly the flexibility that I have.

A 10 out of 10 would be a "one button" mind-reading setup; and again, there goes my job. It would be things that just aren't available at this point, such as I'd like to pay very little for this and yet have zero down time, even for upgrades and things like that. It's just not there yet. Someday maybe it will be, but...

I would say it's more important to plan it out and do it right than it is to get it implemented quickly. I would say, no matter how static things are for you, there's going to be change and you probably should know how to make those changes or adapt to those changes as time goes by. That is part of the FlexPod, which comes down to the UCS side of the things. I did not envision needing to change networking as much as I have changed networking for a lot of the machines, so that ability has been really nice. So sometimes you don't know what you will need, what features. Sometimes it's just nice to have the features even though you're never going to use them, because you might.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527259 - PeerSpot reviewer
Director Of IT Infrastructure at a financial services firm with 1,001-5,000 employees
Vendor
Temporary profiles are available if you lose one of your servers. You can move the service template from one server to another.

What is most valuable?

The most valuable features are the service profiles and the temporary profiles that are available if you lose one of your servers. You can move the service template from one server to another. That's an advantage, as you can set it and there's not a lot you have to do. It minimizes the time you spend on administration. It is easy to use and to get support. There's a 1-800 number to get support from Cisco and they are helpful. 

How has it helped my organization?

My admin team doesn't have to spend a lot of time trying to provision servers. Provisioning servers used to take hours, and now it takes up to five minutes. 

In addition to that, it helps us with the automation. We use other tools that comply with FlexPod, such as Cisco UCS Director, to help us with workflow automation. That saves us a lot of time and money. My engineers can focus on running new stuff or trying to work on what matters most. They can work on applications more, rather than troubleshooting.

What needs improvement?

I would to see a little bit more in the FlexPod interface.

What do I think about the stability of the solution?

This solution is very stable. We haven't had any issues with it so far. It’s been running in our environment for the last three years without a single problem. The upgrade is easy, and there are a lot of tools available when you're planning to do an upgrade. Tools are available by the vendors to tell you which version you need to use for the different FlexPod components.

What do I think about the scalability of the solution?

From the name "FlexPod", you know that it's very flexible. You can scale up or scale out if you need more computes, if you have blade servers, or if you need more storage. You just add additional shelves and then you have extra storage. If you need more virtualization, you just add more licenses, and you can accommodate more VMware ESX.

Which solution did I use previously and why did I switch?

Before I got to this company, I worked at another company where we had one FlexPod device. We decided to deploy another FlexPod device. After I left that company, I went to another company and adopted the VCE solution. I got exposed to both of them and I was able to judge which solution was going to be best and meet the company’s needs. 

That company had an aged infrastructure that was obsolete. We had to do an infrastructure face lift. It was easy for me, as I was exposed to both VCE and FlexPod.

It made more sense to go with FlexPod. I already had expertise on how to use it, NetApp storage, and VMware. I didn't have to spend a lot of time training my team how to deploy a solution when we already had prior experience on how to use it.

In addition to that, the cost was good compared to other products.

Which other solutions did I evaluate?

Like VCE, OpenStack was a determining factor because it was going to take us a lot of time to deploy it. Rather than spending three months to deploy OpenStack, it was going to take us a year to get the solution up and running. 

The other solution we looked was Hitachi VSP. At the time, VSP was new on the market and didn't have a validated design by Cisco, EMC, or any of the other vendors. It wasn't adopted widely in the market. I did not feel comfortable going with that. FlexPod was more adopted and in use.

What other advice do I have?

If you are looking into a new storage solution, look at the return on investment, what your requirements are, what types of workloads you need to use, and pick the best storage solution for you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user424989 - PeerSpot reviewer
Server Administrator at a healthcare company with 1,001-5,000 employees
Vendor
It's easy to implement. When I'm having an issue, I only need to make one call to tech support.

What is most valuable?

The valuable features are the ease of use and being able to make one call to tech support when I'm having an issue; I can call Cisco. As they're drilling down, if they see it's a NetApp issue, then they reach out to NetApp. I don't have to make that call.

The simplicity of the design is already in place. It's easy for implementation; that's what we've liked about it.

How has it helped my organization?

The benefits are quicker implementation and that we have a baseline, because we go by the FlexPod design structure.

We use a VAR to help us implement these items. With their assistance, and our guys, we're usually able to take care of it fairly quickly.

What needs improvement?

I’d like to see some more troubleshooting capabilities; being able to drill down and pull reports easier, especially from the Cisco side. That would be great. Unfortunately, from what we've seen on the Cisco side, you have to download logs and upload them to their tech support to get any true information. Being able to see some real-time functionalities of troubleshooting would be nice.

What do I think about the stability of the solution?

After the initial turn up of the FlexPod setup, we haven't had any major outages. We've had one or two minor hardware failures, but it didn't cause a complete outage. The call-home features reported it, and the items were already shipped to us, next day. We had the items replaced, but there was no impact to end users.

What do I think about the scalability of the solution?

Scalability-wise, we do like the features of the Cisco UCS pieces. We're just now learning about the NetApp piece of the FlexPod. As far as that, we haven't really scaled it much. We only have one FAS8080, but we're curious to see how easy it's going to be in the future.

Which solution did I use previously and why did I switch?

We had outgrown our EMC array and we were looking at alternatives. We began talking to multiple storage vendors. We selected NetApp because they are Meditech approved, which is our EMR at the hospital. We had spoken with a few other hospital entities that have had NetApp in their environment for quite some time. We're very pleased with it.

How was the initial setup?

After our initial reviews and design with our VAR, initial setup actually worked out very well. We already had Cisco UCS in place. Racking the NetApp array, we had that done in probably two hours, and then it was powered up and provisioning within 3-4 hours; in less than a day, we had it up and going, which was really nice.

Which other solutions did I evaluate?

I looked at Pure Storage and Nimble; we did go back to EMC because we had been an EMC shop. As far as the ease of being able to install it quickly, without having to do a complete redesign of our SAN environment, was very appealing, as well as price point. The price point was quite good compared to the others we looked at.

What other advice do I have?

Do your reviews. Put some thought into what you want and what you need. Try to plan out 3-5 years. Give yourself an idea of your growth. Things like that. How you want to be able to manage that. Make sure that you have all those ideas down and discuss them before you start implementing anything; especially with the FlexPod, because there are so many options. You want to make sure that it's going to sustain you, not just now, but 3-5 years out.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527094 - PeerSpot reviewer
System Engineer II at a hospitality company with 1,001-5,000 employees
Vendor
It is preconfigured and validated by NetApp and Cisco.

What is most valuable?

The most valuable features are the validation by NetApp and Cisco, that it is preconfigured and preconfirmed, the flexibility and the ease of deployment.

How has it helped my organization?

It can spin up sites quicker and faster and in production, so it cuts the lead times and results in more production.

What needs improvement?

It's always the same: upgrade and expandability into the future; maybe a little more forethought on that versus having to have outages when you're going over to the next feature. For instance, a smooth transition, because changing from 7-mode to cluster-mode is a little clunky and then you add on to that. But, I know, that's technology.

They've done an excellent job going into cluster with version 9 and the later versions of 8. Everything's more GUI, so you have a choice of doing command line or doing GUI, whichever works better for you at the time. I thought that was an excellent change for them versus just being command line.

Nothing's perfect. Everything can improve. Just because I haven't thought of it or haven't hit it, it doesn't mean it's not out there.

What do I think about the stability of the solution?

It's pretty stable. It depends on bugs that are found. For the most part, it's been very stable for us.

What do I think about the scalability of the solution?

It’s very scalable. We've been able to connect different sites and add them on where we've need to grow and then shrink down and move things; I like that a lot.

How are customer service and technical support?

We just used technical support to do firmware upgrade. It was very favorable. It was a professional, concise, quick, to-the-point answer. I enjoyed actually engaging them.

Which solution did I use previously and why did I switch?

I was a recommender of FlexPod. The decision to go with it was made by management.

I've previously used the Vblock solution. I've used the HP solutions as well. EMC is overly complicated, disparate systems kind of lopped together, and I don't like their management interface that much. HP has a pretty strong solution as well. The FlexPod is a bit more integrated, consolidated and easier to deploy. Between the two, I would choose NetApp. If I didn't have a choice, HP would probably be my second.

The HP solutions are a little complex. Support is not as swift as with the NetApp FlexPod solution. The advantages of HP are similar to NetApp: it's one-stop-shop, one SKU, one deployment, a prevalidated system.

The Vblock is okay with EMC on it. Having that solution where you can get one SKU and scale it out, if you choose to go EMC, is good, but that's about it .

How was the initial setup?

We do deployments all the time. I was involved in the last one. We deployed FlexPod for one of our locations. The documentation and validation for it was very simple and easy to use, as compared to some other products that I've deployed.

I think it was easier, in addition to experiencing it before, because of the way the instructions come in, the support, the setup of how you actually physically assemble and connect the components, and the ease of management definitely put it ahead of other solutions.

What other advice do I have?

FlexPod is definitely easy to deploy and go with. If I had to recommend it, I would definitely recommend the NetApp FlexPod solution.

The most important criteria for me when selecting a vendor to work with is that their product works. That's the most important thing. Then second is customer service and getting to solution. I hate a lot of side talk, empty promises – nothing becomes of it – just to get the sale. Really, make sure the product works and then you get the support that you need and not chatter.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user