We use it mainly for consolidation in the data center.
Systems Engineer at a tech services company with 501-1,000 employees
They have dedicated support. When you call, you're going to get virtualization, storage, and compute support.
Pros and Cons
- "I have found the platform to be resilient, mainly because all the hardware is fault-tolerant. It has built-in HA, so if one of the components goes down, you're covered by the platform itself."
- "The solution is trustworthy, and it has proven itself too."
- "I would like more orchestration and networking in-between the VMs, the virtualization layer for networking. I would like to see better tools for this."
What is our primary use case?
How has it helped my organization?
Because the platform is a hyperconverged environment, we expect more from the technologies that manage it. We expect people to know system storage, networking, and virtualization. In the past, a lot of engineers were specific to either virtualization or network. However, there is a need now for everyone to know an element of all of those factors so they can better manage these hyperconverged and converged platforms.
What is most valuable?
Orchestrating and automating deployment of servers and storage are its most valuable features. We use it for automating the profile for specific VMs. The orchestration is innovative.
What I like about FlexPod, there is a lot of knowledge based on it and a lot of field experience now. There are design templates that we can deploy, and follow best practices leveraging other peoples' experience and expertise. This way, we can always follow best practices when deploying it.
What needs improvement?
I would like more orchestration and networking in-between the VMs, the virtualization layer for networking. I would like to see better tools for this. For example, the VM to VM networking needs to be better.
Buyer's Guide
FlexPod XCS
June 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is solid.
I have found the platform to be resilient, mainly because all the hardware is fault-tolerant. It has built-in HA, so if one of the components goes down, you're covered by the platform itself.
What do I think about the scalability of the solution?
I have multiple models. You can start out with one or two platforms, then scale it up. They have some great management tools that you can use to orchestrate the whole environment. So, you don't have to go to one server at a time. You can manage a multitude of them.
How are customer service and support?
I would rate the tech support as a ten out of ten. They have a consolidated support team, so you can receive the help you need since they have dedicated support. When you call, you're going to get virtualization, storage, and compute support.
Which solution did I use previously and why did I switch?
The industry is going mainly for CAPEX, where people are spending less on individual devices, and most of working capital is going to converged or hyperconverged systems. Basically, we can leverage whatever money we're spending on the solution and get more technology built into the same platform.
How was the initial setup?
There is a workbook, so we just use it with our client. It helps us know what they need for implementation. The workbook categorizes all the different information they need, so they know what to expect during the installation. This make the setup clear and concise. They can review the workbook and have plenty of time to fill it out.
What about the implementation team?
We use an integrator for deployments. Our experience with them has been solid. They deliver what they say they will deliver. They get the northbound network connectivity correct.
A lot of times with converged or hyperconverged platforms, one of the hardest parts is the networking. When you hire a consultant or an integrator, you expect them to know the unwritten rules of implementing. Sometimes, those are battle-tested; things you learn in the field. That's what I'd expect from a consultant or an integrator.
What's my experience with pricing, setup cost, and licensing?
You get better management and orchestration, but it still costs you money. You won't be spending less money to go to new technology. You're just getting more. You're still spending a lot of money.
Which other solutions did I evaluate?
We evaluated IBM VersaStack and Dell EMC with their VxBlock.
FlexPod has more time in the field with more street knowledge. Their support and professional services are better, because people have experience with it. There is not a lot of field knowledge on VersaStack yet. While VxBlock is solid, FlexPod has more experience in the field.
What other advice do I have?
The solution is trustworthy, and it has proven itself too. You get what you pay for. It's the oldest hyperconverged platform in our industry. There's something to be said for that.
The solution works great for multi-cloud environments because you can segment the platform.
FlexPod for Managed Private Cloud makes it easier to manage a large number of environments for a company. This makes it a bit more streamlined on management, deployment, and orchestration.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Systems Engineer at a healthcare company with 5,001-10,000 employees
We have been able to save space although they could make it more user-friendly
Pros and Cons
- "We have absolutely been able to save space."
- "I would also like to feel more support. NetApp has been pretty good, for the most part, but Cisco has more work to do. I've had very good experience with NetApp. Instead of having to call three different areas and saying, "I'm a FlexPod customer." It would be nice if it could be just one that gets routed. I know it would require three large companies to work together, but that's what would make this product a ten. They could definitely use with making it more user-friendly."
- "I would also like to feel more support. NetApp has been pretty good, for the most part, but Cisco has more work to do."
What is our primary use case?
One place to go for support.
How has it helped my organization?
We're a team of people working for a hospital and everybody has their own areas of expertise. If you're ever in a bind and there's a NetApp issue, there's practically nobody there with another specialization. They could call up FlexPod and handle the issue.
In some ways, it can be like an insurance policy. We can hold the person selling us FlexPod accountable anytime we're in a bind. As a FlexPod customer, you're fully supported or back supported, whatever the case may be - in theory.
What is most valuable?
There are three different areas of specialization, so if somebody who's not familiar with all the technologies isn't there, they can still handle a support issue.
What needs improvement?
There's no interface I can go and see that it works properly or sometimes it's hard to explain to people.
Right now you're told to just email or call support and say, "We're a FlexPod customer." It would be nice if there was a number to call or an email address.
I would like to see more involvement with cloud integrating and to be kept more in the loop and up to date. They don't want to take ownership of their bad firmware levels.
I would also like to feel more support. NetApp has been pretty good, for the most part, but Cisco has more work to do. I've had very good experience with NetApp. Instead of having to call three different areas and saying, "I'm a FlexPod customer." It would be nice if it could be just one that gets routed. I know it would require three large companies to work together, but that's what would make this product a ten. They could definitely use with making it more user-friendly.
What do I think about the stability of the solution?
I've not had too much use for it. It's fine.
How are customer service and technical support?
Approachability is an issue. It should be more approachable and easier to feel like you're paying for a service and you're using it.
Which solution did I use previously and why did I switch?
It was just a refresh of storage and hardware that got everyone talking. And then this was the solution.
How was the initial setup?
My colleagues mentioned that it was very easy.
What was our ROI?
We have absolutely been able to save space. I am comparing it to my previous experience because we did not have a FlexPod solution so we had everything working piecemeal. That's very hard to manage and, if anything would go wrong, I'd always feel like it's me to blame. Here, I feel like I have an insurance policy.
What's my experience with pricing, setup cost, and licensing?
If you can afford it, I would certainly go for it. I don't think there are very many other options. Now you have HCI, so you could skip the Cisco piece. I'm not an HCI customer but I would assume it would have better, tighter integration than Cisco and NetApp.
What other advice do I have?
It would be so wonderful to incorporate private hybrid and multi-cloud environments. And even rope in some of these cloud providers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
FlexPod XCS
June 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
Manager of Network Services at a legal firm with 501-1,000 employees
We haven't had a shortcoming in performance nor data loss
Pros and Cons
- "We found FlexPod to be innovative when it comes to compute, storage, and networking. We've taken advantage of their storage optimizations to obtain better use out of the space. We upgraded to All Flash FAS (AFF), which has provided a huge performance increase that we haven't barely scratched the surface of. We have plenty of overhead, so that's always nice when taking on tasks which might have otherwise taxed a smaller system."
- "Because of FlexPod's performance and flexibility, our company is doing much better than what we previously used."
- "We would like them to improve the validate designs. It is hard to stay in a supported config with the software and firmware versions of the platform. It's always a concern to ensure things not only work well, but they work at all. If we run into incompatibility inside of the NetApp, Cisco, or VMware versions, it can cause real issues."
What is our primary use case?
We use FlexPod in our data centers. We serve all of our infrastructure off of it, which includes Exchange, SQL, SharePoint, and Citrix. It is all virtualized. We are also using the file share from FlexPod with Snapshotting and SnapMirroring for disaster recovery (DR) between data centers.
How has it helped my organization?
We haven't experienced any data loss while on NetApp. The stability of it has probably been the biggest benefit. Because of FlexPod's performance and flexibility, our company is doing much better than what we previously used.
We found FlexPod to be innovative when it comes to compute, storage, and networking. We've taken advantage of their storage optimizations to obtain better use out of the space. We upgraded to All Flash FAS (AFF), which has provided a huge performance increase that we haven't barely scratched the surface of. We have plenty of overhead, so that's always nice when taking on tasks which might have otherwise taxed a smaller system. However, we have a lot of overhead, so this isn't an issue for us.
Because of the stability that we have had on it, it has met our needs on everything. We haven't had a shortcoming in performance nor data loss.
What is most valuable?
In regards to DR and backup:
- Performance
- Stability
- Capability.
What needs improvement?
Validate designs are hard. They don't validate all of the available options. We don't generally end up in a validated configuration. We did on our initial install when they first rolled out the FlexPod platform. Over time, we've done upgrades, and we don't necessarily fit into a validated design anymore.
We would like them to improve the validate designs. It is hard to stay in a supported config with the software and firmware versions of the platform. It's always a concern to ensure things not only work well, but they work at all. If we run into incompatibility inside of the NetApp, Cisco, or VMware versions, it can cause real issues.
They should continue to educate and support their Tier 1 support, so we have better, faster resolutions. As the years have gone by, we haven't quite received as good resolution at Tier 1 as we used to. Occasionally, scheduling techs onsite is problematic. There are some gaps in the handoff between the call-in support to on-site support. It would be nice if this was cleaned up, so we didn't have to be quite as involved with verifying techs will be on site or ensuring that techs onsite receive all the information.
What do I think about the stability of the solution?
As long as it stays in a supported config, the stability is very good. If you leave the supported config, you get directed to come back into a supported config if you have any issues.
We have good resiliency with our FlexPods. I don't know if we've taken advantage of the built-in HA.
What do I think about the scalability of the solution?
We haven't had much experience with scalability. We gave ourselves room to grow into the product. We've only done any real scaling at refresh time.
How are customer service and technical support?
It has not always been the single point of contact for all of vendors who participate as it was sold to be. Occasionally, we end up having to go to each vendor, and there isn't as much cross-vendor support as we had wanted.
There is always room for improvement in support. We want the intercompany communications to not have us have to contact vendors separately to work on one issue. We want them to own it internally, which would be a lot more helpful. This is what they're supposed to do.
Compared to some other vendors, we still receive good support. Unfortunately, the issue being that they still seem to be separate support buckets rather than integrated support. It's hard to ding the platform overall, but that's probably where I would ding it at the moment.
Which solution did I use previously and why did I switch?
We were using HPE G-Series Servers. We needed a lot more space and performance, since I'm not sure that we had good performance metrics at the time that we moved solutions. However, we were looking to expand our Exchange environment and have more SQL. We wanted making sure that we had enough I/O, and the FlexPod system had it. In addition, integrating with UCS made it much more flexible to add compute in our VM environment, and we were going from physical to virtual at the time. Thus, we cut down on the amount of space and power that we were using by going to blade chassis.
How was the initial setup?
The initial setup was complex at the time our deployment where there was a lot of moving parts. My understanding is that they have since tried to implement more streamlining.
What about the implementation team?
We used Plan B Technologies out of Maryland, and we also used NetApp. We had a good experience with the install. It was all-new moving parts for us, since FlexPod was brand new at the time. We spent a fair amount of time whiteboarding the solution with them. We visited Raleigh-Durham to go on campus to see some of the hardware to get a better understanding of what we were going to be buying.
What was our ROI?
We have seen an improvement in application performance. We are pushing a lot more I/O and flexibility. We came from systems which did not have thin provisioning. Therefore, we are more flexible in being able to give out space or have I/O, especially with the AFF being all-flash.
Which other solutions did I evaluate?
We probably looked at Dell EMC. We were on HPE SAN for quite awhile. I don't know if we looked at anybody else.
One of the deciders for us in looking at NetApp was, even years ago, they just seemed to be in a much better position in the marketplace. We were pretty confident that they would be around in five years, whereas, some of the other smaller vendors might not be, especially with consolidations going on.
What other advice do I have?
We have saved time with Snapshots, SnapMirrors, and backup and DR capabilities versus other platforms that we have looked at in the past. However, for new deployments, we have not saved, because we don't have any automation on top for deploying VMs or shares. It doesn't really seem to be part of the FlexPod platform.
We don't use it for hybrid cloud, multi-cloud environments, or Managed Private Cloud.
Everything that we are looking for feature-wise seems to be coming out in ONTAP or VMware releases.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Engineer at a pharma/biotech company with 10,001+ employees
We can scale it as needed; it's definitely a very flexible solution to scale out.
Pros and Cons
- "It is innovative when it comes to compute, storage, and networking, because there are a lot of the storage efficiencies which allow us to keep a smaller footprint."
- "We have also seen an improvement in our application performance, as our VM and database environments are able to go as fast as we need them to now."
- "Sometimes, it can take awhile for support cases to get to the right people, especially if it's not a P1 case."
- "Parts of the initial setup were complex, especially on the networking side."
What is our primary use case?
It's pretty much our infrastructure.
How has it helped my organization?
We can scale it out quickly, if needed.
We have also seen an improvement in our application performance. Our VM and database environments are able to go as fast as we need them to now.
What is most valuable?
- Scalability
- Flexibility
- Overall time saved.
- The compatibility of all the products together.
The validate designs and the overall versatility allows us to do what we need to do, so it's definitely a very flexible solution. If we have an issue, we can get all three vendors on the phone at the same time because of the collaboration between all three parties.
What needs improvement?
We would like to have faster components.
What do I think about the stability of the solution?
We have no downtime. It's resilient because there is very little downtime, if any.
What do I think about the scalability of the solution?
We can scale it as needed. So, it's definitely a very flexible solution to scale out.
How is customer service and technical support?
Once we get to the right people, we get the issues fixed. Sometimes, it can take awhile for support cases to get to the right people, especially if it's not a P1 case. P1 cases are usually quicker.
How was the initial setup?
Parts of the initial setup were complex, especially on the networking side. The other two components were pretty straightforward.
What about the implementation team?
We used a consultant, but did the deployment ourselves.
What was our ROI?
We can just swap in new equipment or hardware as we need, which has probably saved us several weeks.
Which other solutions did I evaluate?
We looked at Dell EMC and Brocade, but the knowledge was all there for NetApp and Cisco. VMware was always in-house.
We have been on FlexPod for a while now. It was the way the industry was going, so we followed.
What other advice do I have?
It is definitely worth looking into, especially if you have lower-end components that do the exact same thing.
It is innovative when it comes to compute, storage, and networking, because there are a lot of the storage efficiencies which allow us to keep a smaller footprint.
We are not using FlexPod for Managed Private Cloud. While we don't do cloud yet, we might consider it in the future.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at Booz Allen Hamilton
It has built-in redundancy and multipathing. If there is an issue with one part, it doesn't fail automatically.
Pros and Cons
- "It is absolutely resilient. It has built-in redundancy and multipathing. If there is an issue with one part, it doesn't fail automatically."
- "It's flexible. You can scale up or out. Our environment has never needed it, but the option has always been there."
- "Despite our FlexPod being six to seven years old, it still works to this day."
- "Make it easier to refresh hardware. We got to the point where we couldn't fix vulnerabilities without refreshing the hardware, then that became a little too expensive for us to do."
What is our primary use case?
Our FlexPod solution is designed to isolate a sensitive data environment. We're able to use the technology to silo it away from the rest of our hosting environment.
What is most valuable?
- Being able to have completely compatible hardware top to bottom and storage compute networking. This way, we're not spending time researching what works with what.
- The single call to support for any issue. We like to use the phrase, "One throat to choke."
What needs improvement?
Make it easier to refresh hardware. We got to the point where we couldn't fix vulnerabilities without refreshing the hardware, then that became a little too expensive for us to do.
We would like FlexPod to have in its roadmap: Keeping the hardware refreshed. It should be a little less expensive, not having all of the pieces go end of life at the same time.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is great. We've had it for six or seven years, and it's still working.
It is absolutely resilient. It has built-in redundancy and multipathing. If there is an issue with one part, it doesn't fail automatically.
What do I think about the scalability of the solution?
It's flexible. You can scale up or out. Our environment has never needed it, but the option has always been there.
How is customer service and technical support?
The tech support has been great. Being able to have one call, whether it is to Cisco or NetApp. If there was ever an issue, they can hand the ticket over without us having to do it ourselves.
What about the implementation team?
When it was bought, it was through a reseller (CDW). We go through them for a lot of stuff, and they are great. They are in touch with all of the vendors. We can go to them, then they can reach out and put us in touch with the vendors. They're a fantastic middleman.
What was our ROI?
The investment has been great. We put our money into it and it has given us something that we have been able to rely on for years.
We have been able to save time on new service deployments. When it was originally setup, it probably saved us several hours.
What other advice do I have?
FlexPod is worth consideration. It's not necessarily something that you have to buy as a pod. You can buy the pieces individually, then get it classified. Anybody who is looking to consolidate physical into a virtual environment, it's great for that or any type of private hosting environment. It works really well.
The validate designs and overall versatility are some of the reasons that we decided to go with FlexPod. It's all been prevalidated, and we know it will work, which is valuable for us.
This solution is innovative when it comes to compute storage and networking. It comes back to the compatibility. Everything working from top to bottom has been great. Also, knowing the technology has been validated makes everything more streamlined.
I'm part of the managed services team, and our current FlexPod is a private cloud. However, FlexPod gives you the opportunity to keep it private, but at the same time, you have the ability to go hybrid, making it public. So, it's very versatile.
Despite our FlexPod being six to seven years old, it still works to this day. We do face some vulnerability issues that can only be fixed with a hardware refresh. Unfortunately, we went a different direction away from FlexPod. Everything had been great up until we had to do the tech refresh.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at GDT - General Datatech
Our time from customer interest to time of deployment has shrunk a lot
Pros and Cons
- "Our time from customer interest to time of deployment has shrunk a lot."
- "It's all converged into one consolidated platform, which works well together."
- "It has saved us hundreds of man-hours by using this converged infrastructure."
- "I would like to see programmability into a SaaS-based offering, as I know Cisco's going in a lot of directions with their Intersight application."
What is our primary use case?
We have a customer who is looking for a converged infrastructure to deploy multi-cloud solutions for on-premise solutions.
Our customers use FlexPod today. Our impressions of it are great. It fits our customer's demands. We like the way that it integrates into their environments. Being that Netapp and Cisco have partnered together on it, along with VMware, and Microsoft, there is a good relationship with all of those companies working together.
How has it helped my organization?
We can get designs built quickly and into the customer's doors; essentially, our time from customer interest to time of deployment has shrunk a lot. Not only that, FlexPod does a stellar job being able to run workloads.
What is most valuable?
- Its flexibility
- The continuous innovation
- All the thought that goes into the product.
- The backing teams who are behind it.
It's all converged into one consolidated platform, which works well together.
The validate designs are great. They are a reference point that you can provide to the customer base to convey what the designs look like as a whole. You can go in, reference how components work together as a whole, what firmware versions you need to run, and what those configurations need to look like. They are helpful in time to deliver to customers.
What needs improvement?
I would like to see programmability into a SaaS-based offering, as I know Cisco's going in a lot of directions with their Intersight application. I would like to know how that will integrate into converged infrastructure onsite, where it can either be the Intersight application running on the FlexPod or a SaaS-based offering on the cloud. Then, how would they maybe integrate some of the NetApp features into Intersight? This is the next step that I want to see taken with the product.
What do I think about the stability of the solution?
It is a stable environment. The solution is resilient. There is a redundancy that is built inside of the platform, even down to the power.
What do I think about the scalability of the solution?
You can grow within the environment or you can scale to a different pod architecture. It allows for easy scaling. You can scale within or outside of it. So, it's resilient and scalable, which makes it a great platform.
How is customer service and technical support?
Technical support is great.
- The technical support will do handoff support between the multiple vendors which the customer is working with that.
- They have a support level which takes the Level 1 calls. The customer calls into it, and it's a single reach number. The customer has the capability to call in and have the solution or trouble ticket worked on or look into.
- For partners, they have a support model which allows us to take a Level 1 support call and help the customers out as well.
There are three support levels that FlexPod works within, which is great.
How was the initial setup?
Once you have a plan, it's around 80 percent planning and 20 percent execution. As long as you follow the CVDs and understand what information is going into them, collecting all the information upfront.
What about the implementation team?
We are the integrator and do the deployments of the solution.
What was our ROI?
It has saved us hundreds of man-hours by using this converged infrastructure.
From our customer's perspective, they're not spending much time on troubleshooting, resolutions, etc. They have a solid platform which allows them to run applications, workloads, and have their business running at a top level.
What's my experience with pricing, setup cost, and licensing?
Because of the way they slice things up, you have FlexPod Express, FlexPod Datacenter, and FlexPod Select, which allows you to go small, medium, and large with multiple locations.
- If you have ROBO locations, you can go to Express.
- If you're looking at a converged infrastructure, you can use FlexPod Datacenter.
- You can use FlexPod Select if you need to have that pocketed application which needs top-notch performance.
Which other solutions did I evaluate?
We work with multiple vendors being a channel partner. We work with all different types: HPE, Dell EMC, and Cisco. We love working with them. Their teams are awesome to work with, and it only makes sense since Cisco's partnered with Netapp. There's not a big stretch in an alliance thing. They have a great partnership together, so there are not competing in the same space, especially when it comes to converged infrastructure.
What other advice do I have?
It is innovative when it comes to compute storage and networking because they are continuously updating the UCS infrastructure and continuously adding new FAS and AFF units into it. They're continuously updating the Cisco Validated Designs (CVDs), so there's definitely innovation which goes into it, almost on a daily basis. They continue to update the number of CVDs available, so it makes our life a lot easier on the sales delivery side.
For on-premise solutions, it allows our customers to be able to move workloads in and out of the cloud. This allows for the hybrid model. It gives on-premise security, but if they have workloads that require cloud-based applications or containerized applications, then they can the capability of moving their workloads into the cloud. So, it's all about application overloading.
There is a lot of information on www.flexpod.com. I recommend using that as a starting point. There are CVD links there too.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Capacity Manager at a energy/utilities company with 1,001-5,000 employees
The validate designs give you an easy building block to configure and set the system up
Pros and Cons
- "It's a common platform, which provides for ease of use between all of the blade servers. It uses all the same tech, moving service profiles seamlessly across from one blade to the next. There is also combined support."
- "Batch jobs which used to take two or three hours in the evening are now running in ten to fifteen minutes."
- "There are too many management products: System Insight Manager, Oakum, etc. There are a lot of them and you have to know which one to use at which time. Whereas, with competitors, they have a single pane of glass view which has everything in it."
What is our primary use case?
Our primary use case is a mixture of workloads. We have VMware, Citrix, Oracle and SAP, which are all running within the FlexPod stack.
How has it helped my organization?
It created lower total cost of ownership. Previously, we had disparate storage and servers, and there were bits of kits everywhere. Now, we have two data centers with almost identical setups in both. We are Active-Active, but we can easily swing workloads across to one data center, if need be, because it's the same underlying technology.
What is most valuable?
It's a common platform, which provides for ease of use between all of the blade servers. It uses all the same tech, moving service profiles seamlessly across from one blade to the next. There is also combined support.
What needs improvement?
There are too many management products: System Insight Manager, Oakum, etc. There are a lot of them and you have to know which one to use at which time. Whereas, with competitors, they have a single pane of glass view which has everything in it.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is stable. We haven't had an outage in the last year that has been caused by anything related to the FlexPod. It has been 100 percent available.
The solution is resilient. It is easy to spin up another blade with the same service profile as the existing one, then within seconds you are up and running. This can also be done in combination with VMware SRM, Oracle Data Guard, or one of the other vendors' software solutions on top with little downtime.
What do I think about the scalability of the solution?
It seems scalable. It scales more than we need. I love that we will be able to scale out into the cloud and utilize that when we need it.
How are customer service and technical support?
The technical support is good. We generally call directly to either NetApp or Cisco. Every time that we have called the support has been good, NetApp especially. We've found that they stick with a problem all the way through to the end (24/7) by switching their engineers, though the underlying problem maybe even isn't a NetApp component.
Which solution did I use previously and why did I switch?
We had such a disparate collection of servers and vendors which didn't make sense since it meant having a lot of different support contracts. We had different servers, switches, and hardware coming out of support, and keeping track of that was quite difficult. We made the decision to move to consolidate data centers. In that decision, we decided to go with FlexPod.
How was the initial setup?
We followed the validated design. Although on paper it looks quite complex, we followed the validated design and working closely with NEC, who has set up other data centers similar to ours. It was easy.
It has saved our engineers time. The initial setup to get the service profile set up took some time, but now each new blade that is put in is up and running in ten minutes. The previous service that we had would have taken about half a day to a day.
What about the implementation team?
We work with NEC, who was good.
What was our ROI?
Batch jobs which used to take two or three hours in the evening are now running in ten to fifteen minutes. This is a significant improvement.
Which other solutions did I evaluate?
We looked at other vendors: IBM and Dell EMC. IBM was our existing vendor at the time, and we found their support was poor. We trialed Dell EMC and FlexPod was the better solution. We were pleased with the way FlexPod went in and worked.
What other advice do I have?
Trial it. See if you can get a demo to a trial system, then put some big workloads through it and see what performance you get.
I like the validate designs. I like the way they are put together and give you an easy building block to configure and set the system up. The one negative is the interoperability matrix. This could cover a more wide range of partners. For example, we have upgraded the whole firmware across the stack, and looking at the matrix, everything looked green. However, something in Oracle would cause us an issue during the upgrade, then we would have to either rollback or sit with support. While support has been good with getting to the bottom of things, it would be nice to have more confidence when we are going into an upgrade that it will work.
Today, it looks like the software design solutions will be able to support our move into the cloud much easier than I initially thought. We are only just starting that transformation now, but I see with Data ONTAP and Cloud Volumes ONTAP, it looks like we will be easily moving our data into the cloud and making better use of the compute that is up there rather than having to expand out in our data center.
We have four or five weather events every year which cause a huge strain on our systems with customers logging in and working out whether they have power or not, or how long the power outages will last, and whilst that happens, our databases are getting absolutely hammered. Now, historically we've had to build our data center to be able to cope with those big workloads. It's only four or five days a year, so we are effectively wasting money when we don't need to. If we can burst out to the cloud, it would really help.
I think it is innovative with this move to the cloud using ONTAP. With the whole NetApp product range being very similar in its look and feel in the cloud as it is on-prem, I feel comfortable that our engineers will be able to spin up and utilize it quite quickly.
We don't use FlexPod for Managed Private Cloud.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Storage Engineer at a tech vendor with 1,001-5,000 employees
It is scaling to our needs. Automation gets a little tricky for provisioning.
Pros and Cons
- "The solution is innovative when it comes to compute storage and networking. Each environment has knowledge of another in a FlexPod environment. This would be difficult to operate separately."
- "It is scaling to our needs. We don't have any issues."
- "We have been using this FlexPod since then, and now, we have grown to about mid-scale, however, FlexPod is still able to scale out the way we want, and we are happy with it."
- "Because when you try to do automation, there are many bits and pieces tied together. Sometimes, automation gets a little tricky for provisioning."
- "We would like better management of cases. For example, if you open a FlexPod case, it's not always straightforward. It would be nice to have centralized resource to open FlexPod cases and ease up management of our cases."
What is our primary use case?
Our environment is completely virtualized. Therefore, we are using Cisco UCS and NetApp as back-end storage.
We're using FlexPod on Managed Private Cloud only today, and it's good. It's doing its job and we are happy so far.
How has it helped my organization?
We were a small company when we started, like a startup. We have been using this FlexPod since then, and now, we have grown to about mid-scale. However, FlexPod is still able to scale out the way we want, and we are happy with it.
What is most valuable?
It comes as a package. Since we are dependent on our virtualized environment, and FlexPod provides a small to mid-class environment, FlexPod is the better solution than going with a different product for each individual infrastructure stack.
The solution is innovative when it comes to compute storage and networking. Each environment has knowledge of another in a FlexPod environment. This would be difficult to operate separately.
We are at the level where we want it to be on serving our applications, our storage, and whatever traffic we want.
What needs improvement?
The validate designs and overall versatility can be very complex. Because when you try to do automation, there are many bits and pieces tied together. Sometimes, automation gets a little tricky for provisioning. We would like simplicity in the automation.
We would also like better management of cases. For example, if you open a FlexPod case, it's not always straightforward. It would be nice to have centralized resource to open FlexPod cases and ease up management of our cases.
I would like more support on the next level transition to hybrid cloud.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability has been strong.
We have had some occasions where we had issues with the performance. We sometimes have had issues with the coordination between vendors, whether its Cisco and NetApp, and bringing them all together. Opening a FlexPod case is not straightforward. Other than that, the stability is good.
What do I think about the scalability of the solution?
It is scaling to our needs. We don't have any issues.
Even though the automation is complex and it is stubborn, it scales to whatever the level that we want to performance-wise and availability-wise.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
The initial setup was straightforward. We got all the requirements, then gave them to the consultants who came back telling us what is a requirement and what is a design. We discussed it, and this made the rollout pretty simple. Other than finding out what bits and pieces we needed, the instillation and execution administration was pretty straightforward.
What about the implementation team?
We used a consultant who was good. They helped us initially with all the FlexPod deployments.
What's my experience with pricing, setup cost, and licensing?
As a startup, for the amount of budget we have and the amount we spend, we are getting what we expected.
Which other solutions did I evaluate?
FlexPod was the only vendor on our shortlist. We went with FlexPod based on our requirements. Also, we have a file-based, virtualized environment, so we thought NetApp would be the right choice for our file-based environment.
What other advice do I have?
I would say, "Definitely consult FlexPod."
I am saving time in my work and so are my colleagues.
I would like to go with the hybrid environment. My tech is built to accommodate any application, independent of the stack where you are, whether it is on on-premise, AWS, Google, or Azure. This way you have ease of moving the application in and back, providing flexibility. However, I would stick with the hybrid as the best way to start with public clouds because of security.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT Manager at Vocera
It allowed us to scale out as our business grew without any issues
Pros and Cons
- "It allowed us to scale out as our business grew without any issues."
- "It takes all of the homework out of building the solution. The prearchitected design simplifies your deployment, gets you a quicker time to market, and a single point of support."
- "It's reliable and scalable. I can sleep well at night and not have to get woken up at three in the morning because something went bump."
- "I would like to see drag and drop connectivity to Azure and Amazon."
- "The last two calls that I have made to NetApp support have been handled too casually. People are too lax, not quite as professional as I would have liked."
What is our primary use case?
We use it for our internal cloud infrastructure.
How has it helped my organization?
I currently host 2500 VMs for our engineering group and a couple hundred production VMs for corporate. It allowed us to scale out as our business grew without any issues.
It takes all of the homework out of building the solution. The prearchitected design simplifies your deployment, gets you a quicker time to market, and a single point of support. If there is ever any type of issue, you call one number. Whether the issue is in networking, storage, or the hypervisor layer, you get rapid resolution to any problems that you might encounter.
What is most valuable?
- Dynamic elasticity
- Scalability
- Reliability
- Uptime
What needs improvement?
I would like to see drag and drop connectivity to Azure and Amazon.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is flawless.
The solution is resilient. It has been running for five years without a problem.
What do I think about the scalability of the solution?
The scalability is very good. I wish it was a more cost-effective, but you get what you pay for.
How are customer service and technical support?
Technical support used to be excellent, but now, it is just okay. The last two calls that I have made to NetApp support have been handled too casually. People are too lax, not quite as professional as I would have liked. Basically saying, "I don't know, dude." When I call tech support, I want a professional
Which solution did I use previously and why did I switch?
We had multiple siloed solutions with various hypervisors and storage platforms. These solutions couldn't scale, so I consolidated all of them into a single platform solution, which is more scalable.
How was the initial setup?
The initial setup was straightforward. InterVision laid down the framework, then handed me an environment where I could go into a vSphere and deploy VMs from day one.
What about the implementation team?
We used InterVision, who is a VAR, for the deployment. They were excellent.
What was our ROI?
We have seen ROI.
We saved a few weeks of time for new service deployments.
What's my experience with pricing, setup cost, and licensing?
It is expensive. My company is small. When you look at the price point, this is a big thing for us to invest in.
Which other solutions did I evaluate?
I evaluated Dell EMC, HPE, and NetApp Cisco. I chose this solution because I knew it and there was no learning curve.
What other advice do I have?
It's reliable and scalable. I can sleep well at night and not have to get woken up at three in the morning because something went bump. The solution works. You can't go wrong with the platform.
The validate designs and overall versatility are excellent. The people who did them, they did a good job. They were very thorough. The whole entire environment was well thought out, so it could scale up or out. Every component was selected properly. All the configurations for the environment are detailed, so you don't have to do any homework. You just plug it in and run it.
We use FlexPod for Managed Private Cloud, and it is excellent. I haven't had any problems with it at all since I've deployed it, and I have continued to scale it out. I don't see it going anywhere.
Hybrid cloud is where it is at, and I don't believe everybody can go into public cloud or multi-cloud entirely. I am looking forward to connecting hybrid cloud to my FlexPod environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a university with 1,001-5,000 employees
It can scale, compute, and storage independently by what we need
Pros and Cons
- "It can scale, compute, and storage independently by what we need."
- "Coming from a rack and stack server model to FlexPod, it has saved us a lot of time (approximately hundreds to thousands of hours)."
- "The initial setup was complex. UCS is not the easiest thing to configure from the ground up. The networking pieces can get confusing, especially when you are talking about virtual segmentation. It is not as easy as other things now on the market, such as hyperconverged."
- "I would like them to simplify the UCS configuration. I appreciate that they have about a billion options and a million switches that you can mess with, but this creates a lot of confusion sometimes. I feel like you almost need a Master's course to figure out what you're doing with UCS."
- "The initial setup was complex. UCS is not the easiest thing to configure from the ground up."
What is our primary use case?
We use FlexPod for everything: Running our virtual stack, all our research data, etc.
How has it helped my organization?
Moving from rack and stack servers (Dell EMC and HPE) to having an overall encompassing design with UCS, NetApp, and VMware, made us more resilient. We can lose nodes and drives and also stuff can go down, but there is no downtime. We can recover quickly.
It makes disaster recovery (DR) easier as well, if you have a FlexPod set up in one place, then add a DR set.
What is most valuable?
It can scale, compute, and storage independently by what we need. As opposed to in the hyper-converged realm, you are sort of locked into a linear growth pattern.
What needs improvement?
I would like them to simplify the UCS configuration. I appreciate that they have about a billion options and a million switches that you can mess with, but this creates a lot of confusion sometimes. I feel like you almost need a Master's course to figure out what you're doing with UCS.
What do I think about the stability of the solution?
It's extremely stable.
The solution is resilient. We have suffered failures before without any downtime.
What do I think about the scalability of the solution?
We are constantly scaling. I just added half a petabyte of storage not too long ago to the storage site. Adding new nodes and making new UCS clusters allows us to scale any way that we want.
How are customer service and technical support?
- With NetApp, technical support has always been great.
- With Cisco, it depends.
- VMware is horrible. I hate calling them for anything.
Which solution did I use previously and why did I switch?
We were running on legacy rack and stack; just single servers doing single things with server sprawl and multiple racks of servers. It's not a great way to do things. That's what drove us to FlexPod.
How was the initial setup?
The initial setup was complex. UCS is not the easiest thing to configure from the ground up. The networking pieces can get confusing, especially when you are talking about virtual segmentation. It is not as easy as other things now on the market, such as hyperconverged.
What was our ROI?
Coming from a rack and stack server model to FlexPod, it has saved us a lot of time (approximately hundreds to thousands of hours).
Which other solutions did I evaluate?
We also looked at VxBlock from Dell EMC.
What other advice do I have?
If you need to scale, storage and commute independently, then you want to go FlexPod. If you don't have that sort of need and want something simple and easy to throw up and use, despite some of its shortcomings, hyper-converged is probably the way to go. It really depends on how big you are and what you need.
Versatility is great. However, in this day and age, it is probably more complex than it needs to be, especially on the Cisco side. I am not a huge Cisco lover. UCS is getting long in the tooth. It's great for what it is, but it is now overly complex compared to other solutions on the market.
FlexPod was at one point on the bleeding edge. Now, I think the bleeding edge is hyperconverged, and I know Cisco and NetApp are looking into that independently.
We use FlexPod for Managed Private Cloud, which is great.
I don't love the Cloud. It is a good space for second copy backups and maybe bursting into the cloud depending on what your application workload is like. However, I'm not a lover of the hybrid cloud model, or even going fully into the cloud, unless you are willing to undertake the paradigm of creating your applications and workload for it. Moving your legacy info into the cloud is expensive and a bad move.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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