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Adriano-Simao - PeerSpot reviewer
Chief Technology Officer at Triana Business Solutions Lda
Real User
Top 20Leaderboard
May 26, 2022
The flexibility, operational efficiency, and scalability of the solution are good
Pros and Cons
  • "It reduced the total cost of ownership."
  • "During these 10 years, it was very nice to work with NetApp, Cisco, and VMware together, especially with NetApp storage."
  • "NetApp needs to improve the user interface to make it easier to work in this environment; the older version is poor."

What is our primary use case?

We started to move from rack-mounted servers and we needed to make a virtualized environment. One of the requirements for virtualizing all our bare metal infrastructure was to move to a solution with components such as VMware and central storage. We started to look for the environments and were seeking out which was the best version with the possible solution that was in the market and we found NetApp FlexPod, one of the most flexible and easy to use, ready-to-market solutions. We chose NetApp FlexPod due to its flexibility and ease.

What is most valuable?

The solution is flexible. It's very easy to implement together with the Cisco UTF firewall. We have a computing environment based on the Cisco UTF firewall for computing. The storage we have is the NetApp 3200 series. The virtualized technology is VMware. Together, these three components are very easy and flexible to implement.

I am not familiar with the new technology from NetApp, and therefore am unsure of the latest in terms of FlexPod's native integration with hyper-scalers. Most of the solutions that run now, run on top of the FAS drive or FAC drive. This will improve more and will gain a new level of performance for the new kinds of solutions and technology that are coming out.

We still use FlexPod as a parallel environment. It is a very nice technology. We don't have any pains with this environment yet. That's why we still run this in parallel as we didn't finish the switchover to the new technology.

We use FlexPod's pre-validated architectures. At the time that we designed the solution, it was based on pre-validated architecture, and we had support from the company that we worked with in order to re-validate the solution. With this integration, we needed some support from a specialized technician. Since we used pre-validated architecture, it was simple to improve. We were able to download and implement this solution with no effort. We did this ourselves.

We feel confident that we did something that is custom. The time to market is also fast with pre-validated architecture. We know that if we follow the rules we will get business as soon as possible.

The flexibility, operational efficiency, and scalability of the solution altogether are good. We have two main sites. With this user-friendly environment, we can make both sites replicate each other. When we talk about business continuity, it's easy. We can take the key indicators and our implementation is ready and works as we need it to. There’s also flexibility to scale in. We ran out of capacity after five years and we could scale it in within one or two months and get back to business with confidence.

The solution has helped shift capital and resources to other IT initiatives or projects that had previously taken a backseat due to budget constraints. This is not due to the supplier. Rather, it's due to the kind of organization that we are. We are a nonprofit organization. What can we do is create a government license that provides us with designated suppliers, in this case, NetApp. A special government license can be created with a low price or some other agreement in order to reduce the budget.

The solution helped reduce troubleshooting time on architecture configurations. It's very easy to understand that we follow a pre-validated design when we have good implementation. It's very easy to solve any issues that may arise. We only have to compare what happened before to what happens now and what has changed during that period. Of course, if this is beyond our skills, it's very easy to ask for support to help.

It is difficult to say how much time was saved as we didn't face any outage problems. We didn't face any downtime problems throughout the years. Compared to what we had before, it was not a centralized storage environment. Centralizing changed a lot as we came from a decentralized storage environment to a centralized storage environment and we used a converged technology in this environment. On one technology, it can run on a schedule, it can run cyber channels and it can run any kind of block operation protocols or even file operation protocols for storing the files or the data.

When you are in this kind of environment, you reduce a lot. It's one environment where you can do three or four connections to the storage. Then, you can use any kind of environment with the same solution.

We also reduced our total cost of ownership and simplified operations with the solution's flexible consumption. This is a bundle which is made of three environments, the virtualization and the computing nodes we used with Cisco and the centralized storage with the NetApp, this reduced a lot of space.

It reduced the total cost of ownership. It comes from a different platform and different architecture, and one needs to have more than three or four skills to support their environment. With the bundled environment, we only need one. It's very easy to support this kind of situation.

It would be quite difficult to understand the amount of money saved. As a government organization, we use our partners. Most of the time, when we implement change for new technology, we need to coordinate as people are not adept to change easily. They need to be trained. This is another cost we have to account for and pay for.

With this product, however, we had no difficulty in maintaining the same team. They transferred over from the old environment to the new one. We saved right there.

I ran two data centers. Each data center had no less than one hundred rack-mounted servers. When we consolidated, we reduced our support costs, space costs, and energy consumption costs. Money is saved across all those variables.

What needs improvement?

The big problem now is that all of the technology is reaching its end of life and we didn't refresh anything at the right moment. Now, we are moving to a new solution. During these 10 years, it was very nice to work with NetApp, Cisco, and VMware together, especially with NetApp storage. We didn't have any problems during this time. I could count only three or four times that we asked for support and this was only to change hard drives that were blocking something. It's been issue-free.

NetApp needs to improve the user interface to make it easier to work in this environment. The older version is poor. However, I'm not sure what they are doing to upgrade the look and feel of the newer version.

NetApp needs to talk to the clients and see what the clients want out of the cloud solutions in order to move more effectively into the cloud environment. It would be ideal if customers could go to a dashboard. They need to sell not only the infrastructure but also the service and both need to be impressive. That's why NetApp should talk to clients as much as possible. The closer they are to them, the more understanding they will have in terms of what a customer wants. 

If the solution offered more workshops and presentations, it could be helpful to lure clients.

For how long have I used the solution?

I've been using the solution since 2010.

Buyer's Guide
FlexPod XCS
June 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.

How are customer service and support?

It's quite difficult to understand the tech support in this kind of environment. The three components that make up this bundle that we created in 2010, composed of VMware, Cisco, and NetApp, make it quite difficult. I cannot understand what kind of error it is if I don't understand where it comes from. I need to figure out if this is a VMware, Cisco, or NetApp problem.

I suggest creating a team inside NetApp, Cisco, or maybe VMware, and this team should have the skills to support the companies that support this kind of solution. This will be good as you will reduce the amount of time that you need to solve the problems. Right now, when we call NetApp, NetApp support does not understand what the solution needs and calls Cisco to ask for support. There needs to be some sort of contract or strategy that is better for the client, where the three are integrated together.

That being said, I've never had problems with NetApp, even in these situations. I know a tech professional who was able to guide me through the support process. The contact that I had with NetApp had information that can be found in the web guide. I never had any issues when I needed to get support from NetApp during this period. I've been mostly very happy with them.

Which solution did I use previously and why did I switch?

We're transitioning to another solution right now. The main problem is that we don't have support anymore from NetApp due to the fact that the solutions we designed are end-of-life. We need to design a new solution.

How was the initial setup?

The solution is very easy to implement. 

What other advice do I have?

We started with ONTAP, version 7.0. We have NetApp’s 3200 storage series and that is what we use now. It's still version 7.0, with the live firmware.

We are a government company. When we design a new solution, we cannot point to the technology that we want to use. It's against the government's rules. We need to design a general solution with the main points that we want to cover, and the main points that we want to remain. We will sometimes have to choose between several technologies and several offers that we find on the market. That's why most of the time it's difficult to keep the same technology for long.

I'd rate the solution ten out of ten. It is a very flexible solution. Its support, usability, and even the scalability of it has been great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Neil Bembridge - PeerSpot reviewer
IT Infrastructure Manager at a computer software company with 201-500 employees
Real User
Feb 14, 2022
Interoperability among the vendors' devices is a key for us, along with the ability to call one vendor for support
Pros and Cons
  • "The solution’s validated designs for major enterprise apps are also extremely important in our organization. We don't always have time to research products and solutions ourselves. By going with a validated design, we're assured that it's the latest and greatest. It's supported by the three major vendors that we deal with."
  • "We have been able to reduce our overnight production run-time by 20 percent in the past year and have easily saved over 50 percent physical space by consolidating into a UCS chassis with the FlexPod solution, which has reduced power use, physical footprint, and cleaned up our racks."
  • "I'd like them to bring back the GUI for NetApp ONTAP. They changed the interface in version 9.8, and it's not great. In 9.9 they've tried to bring it back a little bit, but it's still not great."

What is our primary use case?

We have high-IO SQL workloads. We have over 200 SQL Servers for our flagship platform so we definitely need compute, storage, network, all of that in one, that's going to perform under pressure.

We're using AFF A700s, which at the time we got them, were the latest and greatest of all-flash storage. The Cisco UCS portion that we're using are M5s and M4s. They were top of the line when they were released, as well. 

We're looking for low-latency and high-compute, and that's what FlexPod gives us.

How has it helped my organization?

We have an overnight production run. We take a bunch of files from some of our clients and mash them around and throw them into the databases, and then processes them in SQL. We've been able to reduce that run-time, just by upgrading the UCS portion, by 20 percent in the past year.

We've implemented a lot of initiatives over the past five years, but bringing in SSD was the big one. Then we added more controllers and updated UCS hardware. Those are all steps that have enhanced our application performance. This year, we also adopted SnapCenter, which is a NetApp product, and that has increased the reliability and efficiency of our backups as well.

UCS has also reduced our data center costs. We had HP machines, which took up the better part of 2 racks. Bringing all that into a UCS chassis, with the FlexPod solution, has reduced power use and it has reduced physical footprint and has cleaned up our racks. We have easily saved over 50 percent physical space. 

What is most valuable?

One of the most valuable features is the interoperability between the devices, between the Cisco, NetApp, and VMware. That's always nice. 

The supportability is also good, the fact that we can call one vendor and they'll help us. We don't need to call our vendor, Softchoice. We could call NetApp and/or Cisco and/or VMware, and they would all help us. We wouldn't be pushed away to the sides. They're not going around blaming people. The solution is sold as-is and it's supported by the three parties. They have to support it, and that's nice.

The solution’s validated designs for major enterprise apps are also extremely important in our organization. We don't always have time to research products and solutions ourselves. By going with a validated design, we're assured that it's the latest and greatest. It's supported by the three major vendors that we deal with. That's not really something we could find with other vendors, although, to be fair, we haven't looked around.

What needs improvement?

I'd like them to bring back the GUI for NetApp ONTAP. They changed the interface in version 9.8, and it's not great. In 9.9 they've tried to make it better, but its still as useful as 9.7 and before. 

For how long have I used the solution?

We've been using FlexPod for about eight years.

What do I think about the stability of the solution?

It's extremely stable.

The way that we have NetApp built, with HA, it provides redundant workloads. The storage failover is pretty transparent, so when there is an outage, none of our workloads is affected. It's proven and tested. They throw the term "non-disruptive" around a lot, and it actually is non-disruptive. Obviously, I was hesitant when I read that, and I wanted to test it for myself. But I've personally been involved in some of the storage work that's been done over the past two years, and I can agree that when NetApp says it's non-disruptive, it is, in fact, not-disruptive.

What do I think about the scalability of the solution?

Over the years we've expanded our FlexPod, our NetApp nodes, from four to six.

It's scalable. If we need capacity, if we need to scale up we can purchase new blades and have more powerful CPU and RAM. If we need to scale out and have more space, it's pretty flexible. Whether we need to do storage, compute, or network, they are all components that we can just purchase and hook in.

How are customer service and support?

NetApp has definitely been there for us. They're a good partner of ours. We also use our third-party vendor called Softchoice. They're our primary support guys and we go to them first, and then they will open a ticket with Cisco or NetApp or VMware, if necessary. When it comes to NetApp, when we have needed help their support has helped us. The unified support for the entire stack is extremely important. The fact that we can just call one vendor and get support on it is a huge bonus.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

NetApp has been with our organization since before I started working here, although back then it wouldn't have been a FlexPod solution. It would have been a piecemeal solution of HP and NetApp.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but when you want entreprise services and support you pay for what you get. 

What other advice do I have?

We still require the proper skills and the proper people in place to manage it. It's still a network. It's still storage. It's still virtualization. I wouldn't consider it a small-office type of solution. It's definitely a data center or enterprise-level solution. But it is a little bit simpler than if we were to piece together the solution ourselves with other vendors. If we were to get an HP and build ourselves a NAS, for example, or even if we would get something that's not supported the way that our FlexPod solution is, it could be more complicated.

I don't think the solution has saved our organization in terms of capital expenditures because we do upgrades, either because we need space or because we need compute, every year. But I wouldn't say that's a bad thing either. It's not like we have drastic spending. It's a matter of trending. If the business is doing well and the application and the platform are doing well because we're onboarding more clients, we need more compute and storage.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
FlexPod XCS
June 2026
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
reviewer2304771 - PeerSpot reviewer
Storage Administrator at a university with 5,001-10,000 employees
Real User
Nov 12, 2023
A flexible solution for storage that needs to reduce pricing
Pros and Cons
  • "The tool's most valuable features are the flexibility and ability to adapt to redundancy."
  • "FlexPod XCS' pricing could be cheaper. You need to find the right person for support."

What is our primary use case?

We use FlexPod XCS to provide primary storage for production data. 

What is most valuable?

The tool's most valuable features are the flexibility and ability to adapt to redundancy. 

What needs improvement?

FlexPod XCS' pricing could be cheaper. You need to find the right person for support. 

For how long have I used the solution?

I have been using the product for ten years. 

What do I think about the stability of the solution?

The tool's stability is rock solid. 

What do I think about the scalability of the solution?

FlexPod XCS is scalable and flexible. 

How are customer service and support?

FlexPod XCS' support has always been there for us. 

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

We evaluated HP, Dell, IBM and Cisco. 

What other advice do I have?

The tool helps to save TCO by consolidating our workloads into smaller footprints. 

FlexPod XCS helps us save money. 

I rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1709097 - PeerSpot reviewer
Director of Board at a training & coaching company with 51-200 employees
Real User
Jan 16, 2023
It allows you to get the old compute storage and the network switch in one box, so you'll have a tiny cloud in the box
Pros and Cons
  • "The most valuable feature of FlexPod is that it allows you to get the old compute storage and the network switch or the fabric of the network in one box. You can use pods to have a tiny cloud in the box, which is one of its best features."
  • "FlexPod will do very well on the average app, but there's room for improvement in performance and the data center side."

What is our primary use case?

FlexPod is a converged infrastructure consolidating the data center and server forms and providing a new contract. It's used primarily for reducing virtual machines, so FlexPod is used for consolidation, optimization, and rationalization purposes.

What is most valuable?

The most valuable feature of FlexPod is that it allows you to get the old compute storage and the network switch or the fabric of the network in one box. You can use pods to have a tiny cloud in the box, which is one of the best features of FlexPod.

In FlexPod, I also found the utilization and virtualization of resources better because, typically, you'll buy and trigger a scroll of physical servers and virtual servers, so with FlexPod, the process becomes more disciplined.

What needs improvement?

As FlexPod is more of a consolidator, it gives you a compute, a network, and storage in a single box. While that's cool, when transforming a data center from what it is today into what it needs to be tomorrow, you must also pay attention to resiliency, security, and performance. FlexPod will do very well on the average app, but there's room for improvement in performance and the data center side, which should be optimized, but that's not a focus of Cisco.

Cisco is a network company that's transitioning to provide a converged infrastructure solution, which means it wants to be more than just a network and provide network storage and computing, so obviously, you don't become a highly performant entity overnight in the database space, which is what Cisco needs to do. Cisco can do that well because it supports open-source databases within the converged infrastructure it delivers to the client, but there's always a handicap in that area.

There's room for improvement in the setup and configuration of FlexPod as well.

For how long have I used the solution?

I started using FlexPod in 2017, and the last time I used it was in January 2022.

What do I think about the stability of the solution?

The stability of FlexPod depends on what you are putting in there. The client I used the solution for was coming off a mainframe he had for many years, so the question he asked me was, "Can FlexPod deliver the same performance, scalability, reliability, and resilience that the old legacy system gave the company?" The answer is yes, so, to that extent, FlexPod is stable, but this question becomes a bit more around nuance because it depends on what you are loading. For example, if you use it for the banking industry and try to drive high-performance, high-scale applications, FlexPod may not be as reliable.

How was the initial setup?

The initial setup for FlexPod is not straightforward, but it's relative, meaning you need the talent to set it up. It has a two-layer setup and configuration. One is the infrastructure layer, and the second is the provisioning of the application layer.

For example, simply setting up the box is not enough. You need to set it up and configure the box for it to be an environment. That environment could be for testing, development, or production, and you want a controlled mechanism to do that. Even if the physical entity is ready, you still have to fire up some virtual machines. For example, if you have clients with VMware hypervisors and others, you need a tool to do that, such as a VMware tool if you're working with VMware products.

This is not necessarily a Cisco issue, so I'm not saying that the process for setting up FlexPod is too complicated. Cisco is trying to provide you with a tiny cloud data center in a box, and it's converging all the infrastructure into a single box, which means you must make that box work for you by firing up VMs, and then loading the proper application on top of that, whether you built it or you bought it. There's a lot of complexity on that level that Cisco can work on or can partner to optimize, so it's less painful for the end user or customer.

What other advice do I have?

I'm using the Cisco product, FlexPod.

I can recommend FlexPod to others if it's used correctly or for the right purpose. You get into trouble if you use a tool for the wrong purpose.

For what I was using FlexPod for, which was for a client that didn't have a lot of volume and stress in terms of the applications, I'm rating the solution as eight out of ten. However, if FlexPod will be used for highly transactional, high-volume applications, it's a four out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1900278 - PeerSpot reviewer
Network Architect at a tech services company with 5,001-10,000 employees
Real User
Jul 17, 2022
Opened our eyes to how our current infrastructure wasn't performing as well as it should
Pros and Cons
  • "FlexPod's native integration with hyperscalers is one of the reasons we chose to look at it and NetApp. That is one of the key components of our infrastructure. That native integration is very important."
  • "The flexibility, operational efficiency, and scalability of FlexPod are amazing."
  • "As far as capital outlay goes, that was a little bit too much for us to swallow and we weren't able to recognize enough savings in that area to afford it."

What is our primary use case?

We were trying to come up with a unified vendor for a hyper-converged solution. Our deployment model was SASE.

How has it helped my organization?

Using the solution definitely opened our eyes to how our current infrastructure wasn't performing as well as it should. It made us redefine a couple of RFPs for vendors to provide new types of solutions.

It also helped reduce troubleshooting time on architecture configurations. Our troubleshooting time has dropped by at least 25 percent.

What is most valuable?

We really like the integration between NetApp and Cisco and how fluid the transition would have been from our previous compute and storage vendor.

FlexPod's native integration with hyperscalers is one of the reasons we chose to look at it and NetApp. That is one of the key components of our infrastructure. That native integration is very important. All of our servers, everything that we have on-prem, runs on it. We haven't moved fully to a hybrid or in-cloud model yet, so we need to be able to run things locally for operational purposes.

For how long have I used the solution?

I used it at a previous job for about six months and we evaluated it at my current organization for 90 days.

What do I think about the stability of the solution?

We had no qualms with the stability of the solution. It was up for the entire duration with no problems. We ran into zero issues.

What do I think about the scalability of the solution?

We had contemplated getting multiple FlexPods, but once we evaluated them to fit our models, we determined that one would probably do. The scalability is there, but our exposure to it was not relevant.

We had it spread out across four data centers in a single geographic campus. Multiple departments would have had resources on the equipment if we had gone with the solution.

How are customer service and support?

Tech support from NetApp and Cisco is pretty good. We engaged them multiple times throughout our evaluations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

I was involved in the original spec'ing, scoping, and architecture of the solution. But the integration and implementation was up to some other folks on the team.

What was our ROI?

We definitely saw a lot of operational cost savings using FlexPod. As far as capital outlay goes, that was a little bit too much for us to swallow and we weren't able to recognize enough savings in that area to afford it.

If the flexible consumption had really minimized our upfront spending, we definitely would have gone into it, but we found that the "cost containers" were not enough to make the operational life cycle of the FlexPod equipment worthwhile for us.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing were tough to swallow. We would have liked to have had the solution be part of any state or other government GSA contracts.

Everybody wants to see a cheaper and more cost-conscious solution instead of the solutions that are out there today.

Which other solutions did I evaluate?

We evaluated Pure Storage, Nimble, which is now HPE, and we also took a look at some larger EMC solutions.

What other advice do I have?

The flexibility, operational efficiency, and scalability of FlexPod are amazing. This product would have been the solution that we went with outside the price. The functionality and features that it provides are, bar none, the best in the industry.

The product itself is great. It is just that the cost and licensing are prohibitive.

But for someone looking for the most cost-effective solution, I would definitely tell them to consider this as one of the products to evaluate.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1876119 - PeerSpot reviewer
Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 5
Jun 13, 2022
You only need to go to a single vendor for support
Pros and Cons
  • "If the network or site is down, you just need to go to a single vendor. You don't have to open up multiple cases with each vendor to get things done. That is one of the financial benefits of this solution."
  • "The integration part of things is the most valuable feature; you are getting a whole set of things under one roof and rack, there is support for everything, the designs are pretty good, and Cisco, NetApp, or the OS vendor keep on updating them, which is one of the good points."
  • "They just announced that they are going to move it along with Intersight from Cisco. That can be a private or public cloud, which is one of the areas where it can grow more and has a lot of potential."
  • "This is where I have seen it get a bit distorted."

What is our primary use case?

I have been working with FlexPod for a while now. I recently shifted my job and have been working with a solution included in FlexPod. Most customer use cases that I have seen are either using it as a database management system or for a VDI solution.

There are a lot of points for configuration.

We are using a private cloud with Azure, but the newer versions integrate with Cisco Intersight.

How has it helped my organization?

You get data privacy with it. 

The solution helps to optimize our operations with insight gained from Intersight Active IQ or CSA.

What is most valuable?

The integration part of things is the most valuable feature. You are getting a whole set of things under one roof and rack. There is support for everything, which is one of the cool things.

The designs are pretty good. Cisco, NetApp, or the OS vendor keep on updating them, which is one of the good points. They will send out a new document about a design refreshment. Everything integrates perfectly with Cisco's new chassis and NetApp version 9.9.

The different modules perfectly integrate with each other because of the Cisco UCS part. For a single chassis, you might have eight plates powering up. Then, there is Nexus, which integrates with your FIS pretty smoothly. For the storage part of it, some solutions have MDSS, and some don't. However, getting them configured is pretty much a few clicks.

I like the continuous CI/CD upgrade cycle with this solution.

What needs improvement?

They just announced that they are going to move it along with Intersight from Cisco. That can be a private or public cloud, which is one of the areas where it can grow more and has a lot of potential.

For how long have I used the solution?

I have been using it for somewhere around three to four years.

What do I think about the stability of the solution?

The solution is resilient.

It has become easier to monitor and automate processes using the solution.

What do I think about the scalability of the solution?

We get everything under one roof instead of just modulating parts.

It is scalable. I have seen the solution used on multi-site environments. I have also seen somewhere around 2,000 to 2,500 people using it on a single site. In other use cases, I have seen it being used in smaller environments, where the data capacity is assigned. Something that I discovered myself, the data relevancy needs to be really good.

How are customer service and support?

If the network or site is down, you just need to go to a single vendor. You don't have to open up multiple cases with each vendor to get things done. That is one of the financial benefits of this solution.

The technical support is pretty good. Rather than running to different vendors, you can open up a case with any of the vendors, who will then communicate with each other to get things resolved. So, customers can go to different vendors for a single issue. From my perspective, if a case is being opened with Cisco, I have seen their people working with VMware to get things resolved. 

I would rate the customer support somewhere between 7.5 and 8 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not previously used another solution.

How was the initial setup?

If you use the design document, everything is pretty straightforward. The racking and stacking are pretty easy, in regards to the physical stuff. Cisco and ONTAP are pretty simple to configure if you follow the proper design.

You just need to do a couple of clicks for your UCS. The same goes for Nexus. It depends upon the configuration, but it is pretty easy to deploy. Once that is done, it is just how you want to use your storage, which is the only contribution that you need to do because everything else is taken care of. 

What about the implementation team?

It takes a maximum of two or three people to deploy the solution, e.g., someone to do the physical work and another person to configure everything. 

Once the physical work is done, the configuration part comes in. That is when your switches and UCS integrate with each other. I have done the configuration on Nexus and UCS parts, where I definitely needed help.

What was our ROI?

We have seen ROI through IOPS and network latency. 

Which other solutions did I evaluate?

I did not really evaluate other options before choosing Flexpod because it is a leading product in the market for converged use cases.

The private cloud environment is one of the major selling points for it.

Usually, people move to a different solution when it comes to getting a hybrid cloud solution, e.g., a CA solution or HyperFlex. This is where I have seen it get a bit distorted.

What other advice do I have?

I would highly recommend it for core and multi-cloud solutions.

The way that they are making the progress, it will still be a relevant solution going forward. Where there is a need for big data, this solution can be considered.

I would rate this solution around 7.6 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1768281 - PeerSpot reviewer
Senior Infrastructure Analyst at a legal firm with 201-500 employees
Real User
Feb 20, 2022
Provides unified support for the entire stack, allows us to confidently run everything, and brings efficiency
Pros and Cons
  • "Integration is most valuable. This is a reference architecture. So, we don't have to design something from scratch and figure out how it is going to work."
  • "FlexPod's validated designs for major enterprise apps in our company are important because there is stability, there are zero downtimes and high availability, and there is good support for the systems that you can run on the platform."
  • "We would like one-click upgrades."

What is our primary use case?

We have FlexPod Mini for the primary data center.

How has it helped my organization?

FlexPod's validated designs for major enterprise apps in our company are important because there is stability. There are zero downtimes and high availability. There is good support for the systems that you can run on the platform. FlexPod is a validated architecture, and basically, the spectrum of what's supported is pretty wide. So, you can run pretty much everything without thinking twice about it.

It provides unified support for the entire stack. For example, if you have an upgrade or a new version on NetApp, there is a compatible version for the Nexus switch, and there is a compatible version of VMware and/or Cisco UCS firmware. Instead of upgrading piece by piece or guessing what is going to work with what and whether there are any bugs, for an upgrade, you can follow the chain and what has actually been validated. It reduces a lot of overhead for the team.

It has made our staff more efficient, enabling them to spend time on tasks that drive our business forward. Instead of designing or trying to follow the lifecycle of each piece of equipment, by working with a unified stack, we do it once, instead of doing it five times for five different pieces.

It has definitely improved application performance in our company, but I don't have a baseline.

What is most valuable?

Integration is most valuable. This is a reference architecture. So, we don't have to design something from scratch and figure out how it is going to work. 

What needs improvement?

We would like one-click upgrades.

NetApp released a new version with a new interface. For somebody who has been used to the old interface, it's a change. It is taking time to adjust to the new interface, and it would be nice to have some of the old features in it.

What do I think about the stability of the solution?

We are very positive about it. It has been a great experience. We've actually refreshed the hardware which indicates that it is working and is stable. We are satisfied with it, and we're just continuing with this.

How are customer service and support?

Our experience is positive. We've refreshed it. We've purchased additional NetApp, which speaks of the positive experience. I would rate it a nine out of 10.

Which solution did I use previously and why did I switch?

This was our first experience with it. Before this, we'd buy hardware, storage products, and networking products, and we tried to integrate them. Whatever surprises we got, we dealt with them. With a validated architecture, there's a little bit more confidence that whatever you're putting in place has been validated, and then you got two major names, NetApp and Cisco, behind you.

How was the initial setup?

In technology, I'm afraid there's really not much that's straightforward.

What about the implementation team?

We have some skills to do some of the tasks, but for implementations, we usually go for integrators. The experience with the integrator was great, and the time was basically within an acceptable timeline. The project timeline did not extend, and from that perspective, the implementation was straightforward. You can have some expectations for start and finish.

Which other solutions did I evaluate?

We worked with our integrators to look at the available solutions and follow the market trend based on our requirements, and this one checked most of the boxes. At the time, instead of NetApp, there was HP storage or HP servers with HP storage. Based on the previous experience and experience with the staff, integrator's feedback, and market popularity, the choice was Cisco/NetApp.

What other advice do I have?

If anyone is just going from a conventional SAN to VMware Hypervisor, it is the most reliable option moving forward. Following technology trends, if you're moving from a conventional server to SAN and you would like to integrate from encryption to SAN-to-SAN replication to any features—ranging from security, ransomware protection, and DR—this solution covers it.

It simplifies infrastructure from edge to core, but I don't know if it also simplifies from core to cloud. 

We are not yet using FlexPod's storage tiering to a public cloud. We also haven't fully adopted most of the innovations, such as all-flash CI, private and hybrid cloud deployment, secure-multi-tenancy, end-to-end NVMe, cloud storage tiering, but we are getting there in terms of whatever trends are there in the market within cloud integration, flash, and NVMe. It is improving our infrastructure, and we will be there. We are currently in the process of adopting some of these.

It has only theoretically decreased our company's data center costs in terms of floor space, power, or cooling. That's because when we went into FlexPod in a data center, we were migrating from one data center to another. At the moment, they still coexist. We are still in transition. So, in terms of cooling and power, we are still cooling and consuming power in both locations. Until we completely go off one of the data centers and move some of the workloads to the cloud, practically, there won't be any reduction in the data center costs. 

I would rate it a nine out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
IT Manager at Capgemini
Real User
Nov 22, 2019
Enables us to have shorter maintenance windows, instant backups, and instant recovery which also minimizes the number of alerts
Pros and Cons
  • "For us as an IT department, it helped us a lot. Before we implemented FlexPod, we were using different solutions all based on a virtual infrastructure. On VMware, before implementing FlexPod, we had a lot of problems doing backups with disaster recovery. After integrating it, it enabled us to have shorter maintenance windows, instant backups, instant recovery, which also minimized the number of alerts that we get from the application team and from the employees who were working on the application that something is not working."
  • "For us at that time, and today, it is the best solution on the market when it comes to converged infrastructure."
  • "The upgrades should be improved. We would like to have the ability to do unified upgrades of the whole infrastructure from beginning to end."

What is our primary use case?

We are using it internally for one of our departments to provide the platform in which our employees are working to support our customers.

How has it helped my organization?

For us as an IT department, it helped us a lot. Before we implemented FlexPod, we were using different solutions all based on a virtual infrastructure. On VMware, before implementing FlexPod, we had a lot of problems doing backups with disaster recovery. After integrating it, it enabled us to have shorter maintenance windows, instant backups, instant recovery, which also minimized the number of alerts that we get from the application team and from the employees who were working on the application that something is not working. Most of the time the reasons for the alerts were backups that had been done or there were some problems with them. Constantly getting snapshots in a virtual infrastructure. Thanks to FlexPod and thanks to NetApp snapshot technology, we were able to reduce it. Even now at this moment, we do not have any kind of information that there's some kind of issue because of backups.

Unified support for the entire stack is really important. It was one of the major points and one of the major decision-makers. FlexPod offered unified support. Before, when using various companies and providers, we had a lot of issues with support. For example, whenever we were opening a case with one of the vendors, they always said that it's not their problem, it's not with their application. Our solution is because of them. With FlexPod, now we do not have that issue. We can go to one of the partners or one of the vendors and tell them we have a problem and they will help us directly. Then they will tell us that they do see a problem that we have. That it's not with Cisco, please contact NetApp, give us the ticket number from NetApp and then it will work jointly or the other way around. Now it's much easier for us, for the technical teams to deal with all the issues, that we have in our environment.

FlexPod has enabled our staff to become more efficient. We have more time. We have been working with FlexPod for around 10 years now. Since then, we've grown three times. We are still managing the difficult infrastructure with the same number of people. I think it is the best proof that having a unified solution can minimize the admin effort.

It is hard to say by how much FlexPod has improved our application performance but we do see improvement. We do see a lower number of tickets coming to us saying that there's a performance issue with applications or there are some latency issues. Once we switched to FlexPod, especially for the last few years, when we are using AFF, we do really not see any kind of tickets coming saying we have performance issues.

FlexPod has decreased unplanned downtime incidents by a lot. With FlexPod, we have the opportunity to do un-disruptive upgrades. Since we began using FlexPod, I did not see any kind of disaster or any kind of maintenance that would really impact applications or end-users. We could do it basically on a daily basis without any kind of problems because of the redundancy, which we have there and the way the upgrades can be done.

Our data center costs have decreased as a result of having FlexPod. We could reduce the number of racks in which we are using in the data center because of the way FlexPod works. I think that at this moment, compared to what we had before using FlexPod, we still have a lower footprint in the data center as we had 10 years ago.

What is most valuable?

The validation designs, which we are using, are mostly for the deployment of FlexPods, Cisco, VMware, and NetApp. We do not use any validated designs for the application because most of the applications that are hosting our in house-build applications. Wo do not have any validated designs as those are only done internally.

What needs improvement?

In the next release, it would be really good to have some kind of unified update manager or something, which would allow us to update the whole infrastructure from beginning to end. All together like VMware, NetApp to go with Cisco, so that you don't have to do it separately in upgrading the NetApp, separately everything to UCS infrastructure then going with VMware. Something that will allow us to do it together in some integrated manner.

The upgrades should be improved. We would like to have the ability to do unified upgrades of the whole infrastructure from beginning to end. 

What do I think about the stability of the solution?

Stability is really good. We do not experience any kind of stability issues. I think the best proof is what we have now. We are now with FlexPod for a few years. Now we are running the third deployment of FlexPod and we are planning to do another one which will come next year.

What do I think about the scalability of the solution?

Scalability is just fantastic. There's no problem to go vertical or horizontal. It's quite easy, modular, and can be done online.

How are customer service and technical support?

Technical support is really good, especially when it comes to cooperation between various vendors like VMware, Cisco, and NetApp. At this moment, we do not have any kind of problem with support so we can easily get the kind of support that is needed.

Which solution did I use previously and why did I switch?

Before, we were using a service with VMware, but there were various vendors. We had storage that was delivered by a different company. Your compute by a different company, networking by a different company. We had a big footprint in our data center. Secondly, we had a lot of issues with support, as I said. We were looking at solutions to help us solve the problem. Minimize the footprint in the data center. Minimize the discussions with vendors whenever we are buying something, so that we would not have to go to many different vendors and ask for the pricing and negotiate the price for the solution. 

Compatibility and basically going with FlexPod enabled us to resolve those issues. We can talk with one partner whenever we're buying FlexPod for us. It's just one vendor, it's FlexPod. The support works, we do not have any issue with that. When it comes to integration, we know because of the validated design, that it will work and it will suit our requirements.

How was the initial setup?

The initial setup was quite straightforward. We didn't have many issues with it. Of course, 10 years ago when we were starting with it, it was quite a fresh thing. There were not many documents available or validated designers like we have now, but we didn't have any major issues implementing it.

What about the implementation team?

We are using one of our partners, with whom we have been working with for many years. It's a German company, and we are getting really good support from them. Not only when it comes to integration and deployment, but also consulting and design.

What other advice do I have?

We did the research. We went through different vendors when choosing a FlexPod solution. For us at that time, and today, it is the best solution on the market when it comes to converged infrastructure. It has a really easy implementation, which gives you a lot of flexibility with the server profiles, which gives you easy disaster recovery with snapshot technology. If you are looking into such technology, have a look at FlexPod and you'll see that it will suit your needs.

I would rate it a ten out of ten. It gives us all the capabilities that we need. It gives us good performance. It gives us easy disaster recovery. It gives us easy modular upgrades and extensions. Basically, everything we need.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Center Engineer at a financial services firm with 51-200 employees
Real User
Nov 21, 2019
A reliable, versatile solution that offers great value and proven performance
Pros and Cons
  • "A valuable feature of the FlexPod solution is that it is all one architecture and I can call one number and get support for Cisco and NetApp without having to jump through open TAC (Technical Assistance Center) cases and do multiple things to get issues addressed."
  • "The solution has decreased downtime incidents by close to 100% and with the resiliency built into the system, one component fails and the others still work."
  • "The upgrade process needs to be improved and it would be nice to manage everything from a single pane of glass."
  • "The upgrades that they had to go through from 7-Mode to CDOT (Clustered Data OnTap) did not make for a good transition. You basically had to stand up a side-by-side system, copy your data over, upgrade your stuff and move your data back."

What is our primary use case?

We use this solution for backing up and storing banking and financial data. It is especially important for protecting data mirroring between multiple data centers using a hybrid cloud type approach. We have our own cases for what we use but we do like the input we get from the manufacturers and their suggestions on how we should deploy things.

How has it helped my organization?

Before we had FlexPod, we had just stacks and stacks of servers. You know, every time you wanted to build a server you had to go buy a whole pizza box (case for computers or network switches), put it in a rack, plug it up. We had EMC, we had a bunch of different storage providers, the way it connected was makeshift, a couple of late servers here and there. So to be able to put everything in one rack, one solution with the storage, was a big step up. Plus, every time we need to expand the storage for the old system, it wasn't easy. Cisco blades simplify everything from a compute standpoint and you can easily upgrade the blades. All you got to do is add a new chassis, change out your blades, and the blades are done. If a blade dies, you pull it out, you get a brand new one or you change the motherboard and you just slide it back in depending on the policy that you create for the surface profiles and you are good to go.

What is most valuable?

A valuable feature of the FlexPod solution is that it is all one architecture and I can call one number and get support for Cisco and NetApp without having to jump through open TAC (Technical Assistance Center) cases and do multiple things to get issues addressed. When integrating with VMware, I know all the parts that came with it and all the parts and when I need to update something in it, I can just get the complete package, do all the firmware stuff and the fabric interconnects.

What needs improvement?

The real improvement I could see on the FlexPod side is it falls on the NetApp components. The upgrades that they had to go through from 7-Mode to CDOT (Clustered Data OnTap) did not make for a good transition. I'm pretty sure they learned the lesson from that because you basically had to stand up a side-by-side system, copy your data over, upgrade your stuff and move your data back. No one wants to do that and it is a nightmare.

It would also be nice if you could manage everything through a single pane of glass — but that won't happen. With a single pane, we could look at everything at once in the UCS (Cisco's Unified Computing System) components as well as VMware and the NetApp components. It would be good to be able to do that without having to navigate into four different web pages.

What do I think about the stability of the solution?

The solution has decreased downtime incidents by close to 100%. With the resiliency built into the system, one component fails and the others still work. I mean, you just can't get any better than that. So the stability of the solution is really good.

We have lost a blaze server here and there. But we run about 30 servers on each side, so, losing one isn't that big a deal. Besides that, we don't have that many issues with it. It just works. This is our third iteration. Obviously we bought it the first time and we liked it enough that we bought it again.

What do I think about the scalability of the solution?

Scalability does have some issues being that NetApp is all part of the FlexPod. It could limit how much you can scale. Depending on what head system you bought that came with NetApp it will make a difference for you to be able to scale. I don't remember off hand what the step-by-step is to upgrade. But I know sometimes that it can turn into an issue. If you didn't gage right and you bought the wrong piece and you went too small on your storage and you need to expand, you might have to change stuff out.

How are customer service and technical support?

The technical support is good. We've never had an issue with them. We paid for a service and we have a dedicated support person. We call him, he opens the case, then the engineers call us back. We don't wait on hold or do any of that. So it works really well for us. I like that. The solution's support for the entire staff has been very important. That I can get the help that I need and help find solutions to fix issues that happen between the stacks is really valuable.

Which solution did I use previously and why did I switch?

Before we started using FlexPod we just had a regular old hodgepodge of different IT systems. A couple of Dell servers, a couple of HPs, a couple of IBM blades, and that kind of network doesn't really function well as a solution once your organization starts to get to a certain size. You need to commit to a solution that you will be able to grow with for the next five or six years.

The fact that the product integrates with all major public cloud services did not influence our decision to go with FlexPod, although I think that maybe the case with some people.

In the end, we went with FlexPod because of everything that they offered. The complete scalability of the system, the recovery capabilities of it, and the whole integration opportunity. The NetApp part was a big deal and a component we wanted because the NetApp storage solution could do everything that we wanted it to do. We didn't have to buy 60 licenses just to make it do what it was supposed to do right out the box. That was a big thing.

How was the initial setup?

I was involved in the initial setup and it was a bit complex. It was complex at first because I mean it was a new system and stuff and there were some parts that we had not managed before that we had to learn. Using the UCL software was new to us. We can easily manipulate the fabric interconnects. You don't have to get the networking people every time you need to do something. They just have to touch the 9k or the 5k or whatever you running.

What about the implementation team?

We integrated through Sigma Solutions as a reseller and consultant. They were excellent. We enjoy working with them. They worked with us on the first installation and then again when we redeployed our data centers and helped us get the FlexPod solution. They actually took us and brought us to California and we actually went to the EMC shop and we went to the NetApp shop there in California. We toured the main offices and looked at the solutions there and where we ultimately went for the next NetApp FlexPod instead of the EMC FlexPod version.

Which other solutions did I evaluate?

Our shortlist included a Dell EMC.

What other advice do I have?

We have found that the solution simplifies infrastructure from edge to core to cloud — although we have not really implemented the cloud yet.

The solution has made our staff more efficient and enables them to spend more time driving the business forward. It's primarily what we do. We don't really have other tasks. But as far as not having to worry about daily maintenance on the network very much — it just works. I'm not messing with it every day and trying to get something to work right. It is set up, it is configured, We have got our policies in place and you pretty much roll. We can focus on doing other things like analyzing the data, mixture throughput, things like that when you don't have to worry about the hardware tripping you up.

I think the integration improved application performance in our organization. The back end on the FlexPod with the 40 gig connections on the NetApp makes the DB admins life a whole lot easier with a lot less latency for them. And not only that, with the components, we can monitor it and see where they are being affected and then we can fix those issues for them without a lot of back-and-forths.

I'm sure the solution has saved the organization money. Because it creates a smaller footprint you do not need as many servers. I don't know offhand how much power and storage and residual costs we saved. But the solution has decreased organization data center costs.

The solutions have affected our operations with the opportunity to use things like All-flash, CI, Private and HyperCloud. I'd say that one of the biggest improvements was All-flash. Before we were still using mechanical drives and actually we did on the first generation of FlexPod. We are on our third generation. They did have mechanical drives in the first iteration. So for us to move to all-flash, which we have now, was a really good step up.

On a scale of one to ten where ten is the best, I would rank the product against the competition as a ten.

My advice to anyone considering this solution is that they really start out looking at their needs depending on the size of the company. The product is kind of expensive even from an entry-level standpoint. I know they have the edge systems for branches, but if you have a small to medium-size business you probably have to have a lot of data to make it worthwhile. I would say FlexPod would be the way to go if you are a larger business or one with large data volume.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer926175 - PeerSpot reviewer
Senior Systems Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Nov 21, 2019
Simplifies infrastructure from edge to port to cloud and is easily set up
Pros and Cons
  • "It simplifies infrastructure from edge to port to cloud. It proves that deployment is easy and straightforward. There isn't any need to do extra work."
  • "FlexPod has improved our application performance by 40%."
  • "The GPU based VDA solutions could use improvement."

What is our primary use case?

Our primary use case for this solution is for VDI.

How has it helped my organization?

We have offices across the globe in some 20 to 22 countries and there was a time when people from Singapore needed access because they experience similar issues as we do. When we implemented this solution, all 250 VDI sessions seamlessly were accessed over the internet. That's the benchmark.

It simplifies infrastructure from edge to port to cloud. It proves that deployment is easy and straightforward. There isn't any need to do extra work. 

We are definitely getting good progress and good improvement from them. It has decreased our data center costs by around 8 to 10 percent. 

FlexPod has improved our application performance by 40%.

What is most valuable?

With FlexPod, Cisco UCS compute-wise accessing is much faster.

FlexPod's validated designs for major enterprise apps are really important because we can go with our SAP HANA solution, our Hadoop solutions, our HP solutions, and our Media solutions. A vendor-specific solution is always preferred.

In terms of unified support for the entire stack, UCS hardware-wise is much faster. The storage and NetApp are good. We use Cisco switches and the connectivity and other aspects have improved. 

What needs improvement?

The GPU based VDA solutions could use improvement.

What do I think about the stability of the solution?

We don't have any issues with stability. 

What do I think about the scalability of the solution?

We can scale up whenever we want.

How are customer service and technical support?

Their technical support is good. I would give them a ten out of ten. 

Which solution did I use previously and why did I switch?

We used to do it by ourselves but we got a really good intro and demo for this product. We got a strong marketing push from NetApp. 

How was the initial setup?

The initial setup was straightforward. It's all built at the factory and it came put together as a rack. Everything was straightforward. 

What about the implementation team?

We used an integrator and the process was seamless. They took all of our requirements and from there it was straightforward. 90% of the process was done at the factory. We only had 10% to do and it was done within hours. 

What was our ROI?

We haven't seen ROI yet. 

What other advice do I have?

My advice to someone considering this solution is to go for it. 

I would rate FlexPod a nine out of ten because this is definitely a huge improvement based on what we saw. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free FlexPod XCS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Converged Infrastructure
Buyer's Guide
Download our free FlexPod XCS Report and get advice and tips from experienced pros sharing their opinions.