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NetworkA5035 - PeerSpot reviewer
Network Administrator at a tech services company with 10,001+ employees
Real User
We have seen a huge improvement in application performance and it enables us to run mission-control workloads

What is our primary use case?

We use this solution in our on-premise production environment.

It does optimize operations. There is a huge improvement, between fifteen and twenty percent, in application performance.

How has it helped my organization?

This solution allows us to have a highly diverse environment. It is scalable and has been helpful with our DB deployment and DB management.

The solution infrastructure enables us to run mission-control workloads.

This gives us a good opportunity because it allows us to connect different Cisco devices, giving us a highly diverse environment. It is diverse and allows connections between two different vendor’s systems.

What is most valuable?

The most valuable features of this solution are the scalability, the speed of deployment, and physical server management.

What needs improvement?

Cisco should work closely with other vendors to ensure that their specialized hardware can be integrated.

Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is really stable.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

I would rate technical support a nine out of ten.

It does simplify our support experience. We used to have a SAN environment that was managed by a dedicated team. Now, management is handled by separate teams.

Which solution did I use previously and why did I switch?

FlexPod was recommended by our architect and vendor, WWT.

How was the initial setup?

The initial setup of FlexPod is straightforward. This solution reduces our application deployment time by approximately five percent.

What about the implementation team?

We had assistance with our deployment from WWT, and our experience was good.

What was our ROI?

The solution has not reduced our data center costs. From the finance perspective, it doesn't save us money. But performance-wise, we benefit.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are on a yearly basis.

What other advice do I have?

I highly recommend this solution.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ITEnginecacc - PeerSpot reviewer
IT Engineer at a financial services firm with 10,001+ employees
Real User
A scalable solution with good data services, but the usability needs to be improved
Pros and Cons
  • "All of our main applications run on this solution, and it has done a stellar job."
  • "This solution is very hard to maintain and keep up."

What is our primary use case?

Our primary use case for this solution is infrastructure.

How has it helped my organization?

All of our main applications run on this solution, and it has done a stellar job.

What is most valuable?

The most valuable feature of this solution is the data services that are available.

What needs improvement?

This solution is very hard to maintain and keep up.

It would like the system to have better usability, where somebody who is less of an expert can still perform the basic functions. In general, simplify the system.

What do I think about the stability of the solution?

The stability of this solution is very good.

What do I think about the scalability of the solution?

The scalability is extremely good. It scales really, really well.

Which solution did I use previously and why did I switch?

In terms of performance, our old architecture was far behind and couldn't keep up. That was our tipping point when deciding to move to a new solution.

How was the initial setup?

The initial setup of this solution is complex. There are too many levels of architecture design, with lots of different layers of pointing connections. It takes a really well-trained skill set to get it up and running.

What about the implementation team?

We used an integrator for our implementation, and we found their service to be extremely good.

What was our ROI?

We have seen a return on investment.

Which other solutions did I evaluate?

We evaluated other solutions like HP and EMC, but we already had a lot of Cisco equipment and our engineers were trained on Cisco, so this solution made more sense.

What other advice do I have?

My advice for anybody considering this solution is to do their homework. There are a lot of other solutions that do the same thing, but it depends on your use case. This is not the best fit for every situation.

Overall, I think that this is a great product, but it is very hard to maintain.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Storage Engineer Manager at Servix
Real User
FlexPod is innovative when it comes to its product's validate design and functionalities
Pros and Cons
  • "ONTAP is the core of FlexPod, so its most valuable features are: FlexClone, Snapshot, and SnapCenter."
  • "I would like them to scale more to rack unit servers instead of blade servers."

What is our primary use case?

Our primary use case was for unified support, so our customers could ask us a question or receive support for any type of products. It could be for UCS, network, or storage.

Our customers use it for virtual machines and with VMware with tool sites, e.g., VMware solutions for DR.

How has it helped my organization?

FlexPod provides one solution for who to call when there is an issue.

What is most valuable?

ONTAP is the core of FlexPod, so its most valuable features are: FlexClone, Snapshot, and SnapCenter.

FlexPod is innovative when it comes to its product's validate design and functionalities. Plus, you have NetApp and Cisco, the best brands together in one product.

What needs improvement?

I would like them to scale more to rack unit servers instead of blade servers.

What do I think about the stability of the solution?

Since we implemented Flexpod, we have had two issues with it, and they were with VMware: 

  1. We lost connectivity between VMware and the storage. 
  2. We lost vCenter once. 

Neither has anything to do with Flexpod at all.

The solution is resilient because its intrinsic. For every product on the solution, we have Fabric Interconnects for the Cisco UCS, where you can move the profiles on the blades. It holds up well.

What do I think about the scalability of the solution?

FlexPod is better than HCI because you can scale wherever you want. You can scale the compute. You can also scale network and storage apart.

How are customer service and technical support?

FlexPod's tech support is very good.

Which solution did I use previously and why did I switch?

We were previously using Dell EMC servers and storage. We were also using HPE networking. We switched due to the support and the products were getting old, needing better performance.

When migrating from Dell EMC, the performance increased by 200 percent. We now have hybrid which is faster with SSD and SaaS.

How was the initial setup?

The initial setup was straightforward. Just follow the validation plan.

What about the implementation team?

We used NetApp and our team for the deployment. 

The validate designs are great because they made it easier to the deploy solution. Instead of about one week to install everything, with the validate\ solutions, it took us about two to three days.

What was our ROI?

We have save time because the implementation is easier and money because we have minimized support issues.

What's my experience with pricing, setup cost, and licensing?

Because the solution is now stable, we are saving about $100 million USD a year.

Which other solutions did I evaluate?

We were considering Dell EMC solutions and a mix of products, such as NetApp plus Dell EMC servers and Extreme Networks switches. 

The FlexClone played a big part of us going with FlexPod along with the migration of the profile onto Cisco.

What other advice do I have?

Go with FlexPod as a solution. You shouldn't have any concerns.

For our implementation, our customers are just private cloud. They are not going to public or hybrid now, but customers know that they able to do it.

We use FlexPod with VMware vCloud. It is great. We use the plugins in VMware and all the validate solutions, which is awesome.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer926175 - PeerSpot reviewer
Senior Systems Engineer at a manufacturing company with 10,001+ employees
Real User
The validated designs save us research time and our data access rate is much faster
Pros and Cons
  • "Our performance increase has been about 15 percent from what we previously used."
  • "There have been issues upgrading the firmware."

What is our primary use case?

We are using it to have production workloads running on it.

How has it helped my organization?

Our performance increase has been about 15 percent from what we previously used.

What is most valuable?

It is the integration between the Cisco, VMware, and NetApp as a combined internal solution. The data access rate is much faster than if we were doing it by ourselves.

It has boosted performance.

What needs improvement?

There have been issues upgrading the firmware.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is stable. I haven't seen any issues. It is working fine.

We have found the solution to be resilient. 

What do I think about the scalability of the solution?

It is scalable. We can expand it whenever we want.

How are customer service and technical support?

The technical support is good. When we want something, they can do it or will redirect to the correct team. It's how we get the right solution with a single click.

Which solution did I use previously and why did I switch?

We need to invest in a new solution because of our end users' compliance.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We used a consultant for the deployment. They walked us through it very nicely.

What was our ROI?

We have seen a five to ten percent savings on new service deployments.

Which other solutions did I evaluate?

We are already using NetApp storage products, and we are using the competition, like VxBlock. In addition, we are using Cisco hardware and VMware. So, we have already done our internal research.

What other advice do I have?

Go for it as a solution.

I like the validated designs because we don't have to do more research on it. Research has already been done by trustworthy companies, like Cisco, NetApp, and VMware. They have provided us with the properly designed ones, which is less headache for us.

We do not use FlexPod for Managed Private Cloud, but maybe in the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Operatio235c - PeerSpot reviewer
Operations Engineer at a pharma/biotech company with 10,001+ employees
Real User
We can scale it as needed; it's definitely a very flexible solution to scale out.
Pros and Cons
  • "It is innovative when it comes to compute, storage, and networking, because there are a lot of the storage efficiencies which allow us to keep a smaller footprint."
  • "We have also seen an improvement in our application performance. Our VM and database environments are able to go as fast as we need them to now."
  • "Sometimes, it can take awhile for support cases to get to the right people, especially if it's not a P1 case."
  • "Parts of the initial setup were complex, especially on the networking side."

What is our primary use case?

It's pretty much our infrastructure.

How has it helped my organization?

We can scale it out quickly, if needed.

We have also seen an improvement in our application performance. Our VM and database environments are able to go as fast as we need them to now.

What is most valuable?

  • Scalability
  • Flexibility
  • Overall time saved.
  • The compatibility of all the products together.

The validate designs and the overall versatility allows us to do what we need to do, so it's definitely a very flexible solution. If we have an issue, we can get all three vendors on the phone at the same time because of the collaboration between all three parties.

What needs improvement?

We would like to have faster components.

What do I think about the stability of the solution?

We have no downtime. It's resilient because there is very little downtime, if any.

What do I think about the scalability of the solution?

We can scale it as needed. So, it's definitely a very flexible solution to scale out.

How is customer service and technical support?

Once we get to the right people, we get the issues fixed. Sometimes, it can take awhile for support cases to get to the right people, especially if it's not a P1 case. P1 cases are usually quicker.

How was the initial setup?

Parts of the initial setup were complex, especially on the networking side. The other two components were pretty straightforward.

What about the implementation team?

We used a consultant, but did the deployment ourselves.

What was our ROI?

We can just swap in new equipment or hardware as we need, which has probably saved us several weeks.

Which other solutions did I evaluate?

We looked at Dell EMC and Brocade, but the knowledge was all there for NetApp and Cisco. VMware was always in-house.

We have been on FlexPod for a while now. It was the way the industry was going, so we followed.

What other advice do I have?

It is definitely worth looking into, especially if you have lower-end components that do the exact same thing.

It is innovative when it comes to compute, storage, and networking, because there are a lot of the storage efficiencies which allow us to keep a smaller footprint.

We are not using FlexPod for Managed Private Cloud. While we don't do cloud yet, we might consider it in the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Customer Engineer at a tech services company with 5,001-10,000 employees
Consultant
You can scale up or scale out on either compute, storage, networking, or on all of them.
Pros and Cons
  • "There are very many features, but from experience, the single point of contact for support has been valuable to our customers."
  • "If you have expertise setting up such environments, then you are good, but for customers or novices, it becomes a nightmare and stuff may actually be left out."

What is most valuable?

There are very many features, but from experience, the single point of contact for support has been valuable to our customers. They do not have the headache of seeking support with multiple vendors. The single point of support supports hardware, hypervisor, and guest systems running in the FlexPod environment. (NOTE: Your level of support with the guest OS vendor such as RedHat MUST BE premium support, which means spending a little bit more on support, but total peace of mind.)

How has it helped my organization?

We don’t use it within our organization. We deploy this for other organizations. We can share the white papers once we are done with customers that we have successfully done this with.

What needs improvement?

It’s not the easiest solution to deploy and it doesn’t come integrated like VCE Vblock and HPE ConvergedSystem is (not really plug and play). To simplify what I mean, it’s like seeing a bed in the store; you buy it; and it’s delivered to your house with an easy-to-setup manual and the bed in different pieces with different sets of screws and you need to know what fits where.

If you have expertise setting up such environments, then you are good, but for customers or novices, it becomes a nightmare and stuff may actually be left out.

For how long have I used the solution?

I have used this for the last four years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

Unlike most converged and “hypercoverged” solutions, you can scale up or scale out on either compute, storage, networking, or ALL. Sometimes, the client just needs scale on one aspect; for example, add in storage. The design doesn’t change. With hypercoverged, you find you need extra compute, you need to add a whole node (compute, storage, and networking), which means you don’t have a cost-effective solution that offers a true ROI or, with VCE Vblock, you need another block.

How are customer service and technical support?

Technical support is outstanding (10/10). Remember, you will pay a little more for additional support for your guest operating system and app vendors such as Microsoft Exchange, but in turn, total piece of mind.

Which solution did I use previously and why did I switch?

We previously used VCE Vblock, VSPEX, Nutanix, SimpliVity, VxRail, HPE ConvergedSystem, and many others.

We still use some of these products, such as Nutanix, because of many advantages it has especially with new private cloud clients (VDI, virtualization, etc.) and service provider architectures, but the bottom line for a customer is:

  • Price in terms of ROI and value for money.
  • Flexibility: Does the solution scale both up and out considering the previous point?
  • Ease of management, reporting, provisioning (relieving the headache for day-to-day management of infrastructure).
  • Support that goes beyond their own boundaries.

How was the initial setup?

I must say, initial setup is the only challenge for a new FlexPod deployment team but once you have set it up, it is very easy to manage and scale.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is very affordable from a FlexPod perspective. Bear in mind, for total peace-of-mind support, make sure the guest operating system and off-the-shelf application vendors have premium support so that you can integrate all their supports together into one.

Which other solutions did I evaluate?

We deploy cloud solutions. We constantly evaluate products.

What other advice do I have?

Definitely ensure you size the environment correctly.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner with Cisco and VMware.
PeerSpot user
Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 20
You only need to go to a single vendor for support
Pros and Cons
  • "If the network or site is down, you just need to go to a single vendor. You don't have to open up multiple cases with each vendor to get things done. That is one of the financial benefits of this solution."
  • "They just announced that they are going to move it along with Intersight from Cisco. That can be a private or public cloud, which is one of the areas where it can grow more and has a lot of potential."

What is our primary use case?

I have been working with FlexPod for a while now. I recently shifted my job and have been working with a solution included in FlexPod. Most customer use cases that I have seen are either using it as a database management system or for a VDI solution.

There are a lot of points for configuration.

We are using a private cloud with Azure, but the newer versions integrate with Cisco Intersight.

How has it helped my organization?

You get data privacy with it. 

The solution helps to optimize our operations with insight gained from Intersight Active IQ or CSA.

What is most valuable?

The integration part of things is the most valuable feature. You are getting a whole set of things under one roof and rack. There is support for everything, which is one of the cool things.

The designs are pretty good. Cisco, NetApp, or the OS vendor keep on updating them, which is one of the good points. They will send out a new document about a design refreshment. Everything integrates perfectly with Cisco's new chassis and NetApp version 9.9.

The different modules perfectly integrate with each other because of the Cisco UCS part. For a single chassis, you might have eight plates powering up. Then, there is Nexus, which integrates with your FIS pretty smoothly. For the storage part of it, some solutions have MDSS, and some don't. However, getting them configured is pretty much a few clicks.

I like the continuous CI/CD upgrade cycle with this solution.

What needs improvement?

They just announced that they are going to move it along with Intersight from Cisco. That can be a private or public cloud, which is one of the areas where it can grow more and has a lot of potential.

For how long have I used the solution?

I have been using it for somewhere around three to four years.

What do I think about the stability of the solution?

The solution is resilient.

It has become easier to monitor and automate processes using the solution.

What do I think about the scalability of the solution?

We get everything under one roof instead of just modulating parts.

It is scalable. I have seen the solution used on multi-site environments. I have also seen somewhere around 2,000 to 2,500 people using it on a single site. In other use cases, I have seen it being used in smaller environments, where the data capacity is assigned. Something that I discovered myself, the data relevancy needs to be really good.

How are customer service and support?

If the network or site is down, you just need to go to a single vendor. You don't have to open up multiple cases with each vendor to get things done. That is one of the financial benefits of this solution.

The technical support is pretty good. Rather than running to different vendors, you can open up a case with any of the vendors, who will then communicate with each other to get things resolved. So, customers can go to different vendors for a single issue. From my perspective, if a case is being opened with Cisco, I have seen their people working with VMware to get things resolved. 

I would rate the customer support somewhere between 7.5 and 8 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not previously used another solution.

How was the initial setup?

If you use the design document, everything is pretty straightforward. The racking and stacking are pretty easy, in regards to the physical stuff. Cisco and ONTAP are pretty simple to configure if you follow the proper design.

You just need to do a couple of clicks for your UCS. The same goes for Nexus. It depends upon the configuration, but it is pretty easy to deploy. Once that is done, it is just how you want to use your storage, which is the only contribution that you need to do because everything else is taken care of. 

What about the implementation team?

It takes a maximum of two or three people to deploy the solution, e.g., someone to do the physical work and another person to configure everything. 

Once the physical work is done, the configuration part comes in. That is when your switches and UCS integrate with each other. I have done the configuration on Nexus and UCS parts, where I definitely needed help.

What was our ROI?

We have seen ROI through IOPS and network latency. 

Which other solutions did I evaluate?

I did not really evaluate other options before choosing Flexpod because it is a leading product in the market for converged use cases.

The private cloud environment is one of the major selling points for it.

Usually, people move to a different solution when it comes to getting a hybrid cloud solution, e.g., a CA solution or HyperFlex. This is where I have seen it get a bit distorted.

What other advice do I have?

I would highly recommend it for core and multi-cloud solutions.

The way that they are making the progress, it will still be a relevant solution going forward. Where there is a need for big data, this solution can be considered.

I would rate this solution around 7.6 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Adriano-Simao - PeerSpot reviewer
Chief Technology Officer at Triana Business Solutions Lda
Real User
Top 20Leaderboard
The flexibility, operational efficiency, and scalability of the solution are good
Pros and Cons
  • "It reduced the total cost of ownership."
  • "They need to improve the user interface to make it easier to work in this environment. The older version is poor."

What is our primary use case?

We started to move from rack-mounted servers and we needed to make a virtualized environment. One of the requirements for virtualizing all our bare metal infrastructure was to move to a solution with components such as VMware and central storage. We started to look for the environments and were seeking out which was the best version with the possible solution that was in the market and we found NetApp FlexPod, one of the most flexible and easy to use, ready-to-market solutions. We chose NetApp FlexPod due to its flexibility and ease.

What is most valuable?

The solution is flexible. It's very easy to implement together with the Cisco UTF firewall. We have a computing environment based on the Cisco UTF firewall for computing. The storage we have is the NetApp 3200 series. The virtualized technology is VMware. Together, these three components are very easy and flexible to implement.

I am not familiar with the new technology from NetApp, and therefore am unsure of the latest in terms of FlexPod's native integration with hyper-scalers. Most of the solutions that run now, run on top of the FAS drive or FAC drive. This will improve more and will gain a new level of performance for the new kinds of solutions and technology that are coming out.

We still use FlexPod as a parallel environment. It is a very nice technology. We don't have any pains with this environment yet. That's why we still run this in parallel as we didn't finish the switchover to the new technology.

We use FlexPod's pre-validated architectures. At the time that we designed the solution, it was based on pre-validated architecture, and we had support from the company that we worked with in order to re-validate the solution. With this integration, we needed some support from a specialized technician. Since we used pre-validated architecture, it was simple to improve. We were able to download and implement this solution with no effort. We did this ourselves.

We feel confident that we did something that is custom. The time to market is also fast with pre-validated architecture. We know that if we follow the rules we will get business as soon as possible.

The flexibility, operational efficiency, and scalability of the solution altogether are good. We have two main sites. With this user-friendly environment, we can make both sites replicate each other. When we talk about business continuity, it's easy. We can take the key indicators and our implementation is ready and works as we need it to. There’s also flexibility to scale in. We ran out of capacity after five years and we could scale it in within one or two months and get back to business with confidence.

The solution has helped shift capital and resources to other IT initiatives or projects that had previously taken a backseat due to budget constraints. This is not due to the supplier. Rather, it's due to the kind of organization that we are. We are a nonprofit organization. What can we do is create a government license that provides us with designated suppliers, in this case, NetApp. A special government license can be created with a low price or some other agreement in order to reduce the budget.

The solution helped reduce troubleshooting time on architecture configurations. It's very easy to understand that we follow a pre-validated design when we have good implementation. It's very easy to solve any issues that may arise. We only have to compare what happened before to what happens now and what has changed during that period. Of course, if this is beyond our skills, it's very easy to ask for support to help.

It is difficult to say how much time was saved as we didn't face any outage problems. We didn't face any downtime problems throughout the years. Compared to what we had before, it was not a centralized storage environment. Centralizing changed a lot as we came from a decentralized storage environment to a centralized storage environment and we used a converged technology in this environment. On one technology, it can run on a schedule, it can run cyber channels and it can run any kind of block operation protocols or even file operation protocols for storing the files or the data.

When you are in this kind of environment, you reduce a lot. It's one environment where you can do three or four connections to the storage. Then, you can use any kind of environment with the same solution.

We also reduced our total cost of ownership and simplified operations with the solution's flexible consumption. This is a bundle which is made of three environments, the virtualization and the computing nodes we used with Cisco and the centralized storage with the NetApp, this reduced a lot of space.

It reduced the total cost of ownership. It comes from a different platform and different architecture, and one needs to have more than three or four skills to support their environment. With the bundled environment, we only need one. It's very easy to support this kind of situation.

It would be quite difficult to understand the amount of money saved. As a government organization, we use our partners. Most of the time, when we implement change for new technology, we need to coordinate as people are not adept to change easily. They need to be trained. This is another cost we have to account for and pay for.

With this product, however, we had no difficulty in maintaining the same team. They transferred over from the old environment to the new one. We saved right there.

I ran two data centers. Each data center had no less than one hundred rack-mounted servers. When we consolidated, we reduced our support costs, space costs, and energy consumption costs. Money is saved across all those variables.

What needs improvement?

The big problem now is that all of the technology is reaching its end of life and we didn't refresh anything at the right moment. Now, we are moving to a new solution. During these 10 years, it was very nice to work with NetApp, Cisco, and VMware together, especially with NetApp storage. We didn't have any problems during this time. I could count only three or four times that we asked for support and this was only to change hard drives that were blocking something. It's been issue-free.

NetApp needs to improve the user interface to make it easier to work in this environment. The older version is poor. However, I'm not sure what they are doing to upgrade the look and feel of the newer version.

NetApp needs to talk to the clients and see what the clients want out of the cloud solutions in order to move more effectively into the cloud environment. It would be ideal if customers could go to a dashboard. They need to sell not only the infrastructure but also the service and both need to be impressive. That's why NetApp should talk to clients as much as possible. The closer they are to them, the more understanding they will have in terms of what a customer wants. 

If the solution offered more workshops and presentations, it could be helpful to lure clients.

For how long have I used the solution?

I've been using the solution since 2010.

How are customer service and support?

It's quite difficult to understand the tech support in this kind of environment. The three components that make up this bundle that we created in 2010, composed of VMware, Cisco, and NetApp, make it quite difficult. I cannot understand what kind of error it is if I don't understand where it comes from. I need to figure out if this is a VMware, Cisco, or NetApp problem.

I suggest creating a team inside NetApp, Cisco, or maybe VMware, and this team should have the skills to support the companies that support this kind of solution. This will be good as you will reduce the amount of time that you need to solve the problems. Right now, when we call NetApp, NetApp support does not understand what the solution needs and calls Cisco to ask for support. There needs to be some sort of contract or strategy that is better for the client, where the three are integrated together.

That being said, I've never had problems with NetApp, even in these situations. I know a tech professional who was able to guide me through the support process. The contact that I had with NetApp had information that can be found in the web guide. I never had any issues when I needed to get support from NetApp during this period. I've been mostly very happy with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We're transitioning to another solution right now. The main problem is that we don't have support anymore from NetApp due to the fact that the solutions we designed are end-of-life. We need to design a new solution.

How was the initial setup?

The solution is very easy to implement. 

What other advice do I have?

We started with ONTAP, version 7.0. We have NetApp’s 3200 storage series and that is what we use now. It's still version 7.0, with the live firmware.

We are a government company. When we design a new solution, we cannot point to the technology that we want to use. It's against the government's rules. We need to design a general solution with the main points that we want to cover, and the main points that we want to remain. We will sometimes have to choose between several technologies and several offers that we find on the market. That's why most of the time it's difficult to keep the same technology for long.

I'd rate the solution ten out of ten. It is a very flexible solution. Its support, usability, and even the scalability of it has been great.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user