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CTO at ForceOne
Real User
CVDs reduce risks for implementations
Pros and Cons
  • "CVDs reduce risks for implementations. We always make sure that all installations are based on best practices."
  • "FlexPod can improve with a single control management interface to manage all aspects and components of the solution."

What is our primary use case?

We have been using FlexPod for a virtualized environment, mainly for virtual machines running on VMware or Hyper-V with database solutions, application servers, and web servers. In general, it is for all data center infrastructure. 

It is our integrated system between NetApp and Cisco.

What is most valuable?

FlexPod gets very strong performance and efficiency from NetApp storage as well as it is very simple to install and implement. We can be up and running in two or three day after we get the rack.

CVDs reduce risks for implementations. We always make sure that all installations are based on best practices.

FlexPod has so many versions and capabilities. So, we can simplify the data flowing between edge, port, and cloud.

What needs improvement?

FlexPod can improve with a single control management interface to manage all aspects and components of the solution.

What do I think about the stability of the solution?

FlexPod is very stable. It has redundant components and the uptime is 100 percent.

FlexPod has a long history of innovations in each release. They introduce each new functionality into FlexPod, like cloud integration and All Flash FAS. We are seeing all the time NetApp and ONTAP working together to create new features. 

Buyer's Guide
FlexPod XCS
August 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

What do I think about the scalability of the solution?

FlexPod allows you to scale as your business grows because they support a lot of expansions from the network sites.

How are customer service and support?

In Brazil, there is a special chain to support FlexPod technical support issues. It is a special chain that is integrated between NetApp and the software layer.

The unified support is very important because we have a single point of contact. Whether it is Cisco, NetApp, or VMware, they work together in order to solve any problem that the FlexPod has.

How was the initial setup?

The setup is very straightforward since all our installations are based on CVDs. So, it is very easy to install.

What was our ROI?

FlexPod can decrease data cost costs because it is an integrated solution. 

Which other solutions did I evaluate?

We fear high availability so we can't buy from different providers.

What other advice do I have?

I would rate FlexPod as a 10 (out of 10).

Disclosure: My company has a business relationship with this vendor other than being a customer. NetApp partner in Brazil.
PeerSpot user
Senior System Administrator at Bell Canada
Real User
Improves our business by giving us rapid support and rapid response to incidents
Pros and Cons
  • "The validated design is really important for us because it gives us a model on which to base our architecture and continued support for all firmware upgrades. It also provides consistency throughout the environment."
  • "If they could reduce some of the complexity at the system manager level for ONTAP. I find it gives a lot of flexibility. You can do as much or as little as you want. But to be able to do as little as you want, you do have to do a lot. So, if they could bring that down to a more manageable effort level, that would be nice and simplify it a bit."

What is our primary use case?

The primary use case that we have is we like the support model of the FlexPod. We like it being converged with NetApp storage, Cisco, UCS, and VMware. We like having a single point of contact phone number for all support inquiries. These are some of the main selling features that we enjoy about FlexPod.

How has it helped my organization?

The validated design is really important for us because it gives us a model on which to base our architecture and continued support for all firmware upgrades. It also provides consistency throughout the environment.

FlexPod is making our staff more efficient. They don't have to spend as much time validating infrastructures and designs because that has been already taken care of out-of-the-box. The support model makes it a lot more efficient in the case of incidents.

What is most valuable?

The unified support is the most valuable feature. What I really enjoy about FlexPod is the support model. You have a single point of contact number for all troubleshooting issues and the vendor that you call takes ownership of the case. It goes with the NetApp validated designs, which are based on Cisco, which is really interesting.

The features of FlexPod that have had an impact on us are the new additions that we have made with the all-flash arrays: added performance, and flexibility management. These are very nice features. 

What needs improvement?

If they could reduce some of the complexity at the system manager level for ONTAP. I find it gives a lot of flexibility. You can do as much or as little as you want. But to be able to do as little as you want, you do have to do a lot. So, if they could bring that down to a more manageable effort level, that would be nice and simplify it a bit.

What do I think about the stability of the solution?

Stability has been awesome. No outages to report throughout the whole stack since we implemented the whole Flexspot solution. So, it's been really stable, which is nice. 

FlexPod has reduced the downtime in our environment because of the fact that we have a validated design and all the firmware is up-to-date, validated, and matched up across the entire platform.

What do I think about the scalability of the solution?

We will see if it can scale, because it's still fairly new.

How are customer service and technical support?

FlexPod is improving our business by giving us rapid support and rapid response to incidents.

The FlexPod unified support was really important for us in a case where we contacted one of the associated vendors. They redirected the case, taking charge of it, and really speeding up the process of troubleshooting with the other associated vendors, who are included with FlexPod

How was the initial setup?

The initial setup was was very well coordinated between NetApp and us. It was very smooth and very painless. 

What about the implementation team?

We leveraged NetApp services to come and install the solution in this case. It went very well.

What was our ROI?

FlexPod has saved data center costs, due to the fact that we reduced our footprint for storage in a big way. We went from three complete racks down to a 2U storage array for more than 300 terabytes of storage. 

We immediately saw a return on investment due to the fact that replacing our legacy storage arrays with the new AFFs reduced the footprint and maintenance costs. Overall, we saw an almost immediate ROI.

Which other solutions did I evaluate?

The short list was a essentially Dell EMC and NetApp. We chose NetApp because of this FlexPod support model.

What other advice do I have?

Look at the end-to-end solution. Examine what the needs are. The solution is so flexible, and there are so many options. If you plan it well, you can plan a very cost effective cost-effective solution throughout the whole gamut of storage arrays available through NetApp.

I would rate it a nine (out of 10) because there is always room for improvement. I can't be perfect.

We don't use tiering to public cloud.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
FlexPod XCS
August 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Sales Analyst at a tech services company with 11-50 employees
Real User
Support cases are focused and solved faster because of the unified support
Pros and Cons
  • "The most valuable feature is the one support. Anytime that a customer buys a solution for a server, storage, or network, once they have trouble in their environment, everyone wants to find out who was wrong. With FlexPod, everyone is wrong and there is unified support. The best way to solve the problem is have it be everyone's problem, not just one person's problem. For FlexPod, you can call NetApp or Cisco, and I think it's the best way to solve the problem that the customer has."
  • "The networking configurations with UCS need improvement."

What is our primary use case?

We have a bank customer in Brazil who sells a lot of credit cards.

How has it helped my organization?

The solution simplifies infrastructure from edge to core to cloud.

The solution has made our staff more efficient, enabling them to spend time on tasks that drives our business forward.

What is most valuable?

The most valuable feature is the one support. Anytime that a customer buys a solution for a server, storage, or network, once they have trouble in their environment, everyone wants to find out who was wrong. With FlexPod, everyone is wrong and there is unified support. The best way to solve the problem is have it be everyone's problem, not just one person's problem. For FlexPod, you can call NetApp or Cisco, and I think it's the best way to solve the problem that the customer has.

The best improvement is the validated designs. Everything has compliance. Sometimes when you have a trouble with a machine, or in your switch or storage, you can just call one place to solve the problem. 

The all-flash with the fabric interconnect, along with the connections between the solution, that is the most important aspect.

What needs improvement?

It is not easy to implement. 

The networking configurations with UCS need improvement.

What do I think about the stability of the solution?

The application performance has improved in our organization. The configurations of the networks are very substantive. If the customer has trouble, we just have to make the configuration one time, then everything is okay.

What do I think about the scalability of the solution?

The scalability is good because if you want to grow your environment, then you can do it. It has compliance, stacks, and nodes.

How are customer service and technical support?

I would rate the technical support as a 10 out of 10.

The solution has decreased the unplanned downtime incidents in our organization because of the high availability of the solution. Sometimes, customers have talked about how good the support is. When they call to open a case, we can solve it in two days. To solve a problem, it use to longer: two weeks. Now, it can be solved in two to three days.

How was the initial setup?

The initial setup is a little complex.

What about the implementation team?

We are the integrator. We have five or six people to implement it. In our company, we are segmented, like networking, server, storage, etc.

What was our ROI?

Before this solution, the customer had around 15 people managing the environment. After purchasing the solution, they had just one. Their OPEX was better after this solution, and the ROI was very fast. ROI happens in about two years.

I think it has reduced data center cost but we don't have this feedback from the customer.

What's my experience with pricing, setup cost, and licensing?

We would like everything in one piece of hardware. This way we can just sell the product like a silo by putting everything in a stack together.

What other advice do I have?

I would rate it a nine (out of 10). It is the better way for the customer to has less troubles and problems.

You have one configuration and one compliance with two companies, Cisco and NetApp. I think this is the best way to make solutions.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Systems Engineer at First Ontario Credit Union
Real User
Time to resolving a problem goes down quite a bit
Pros and Cons
  • "The most valuable feature is the one call number for support and the fact that all the documentation comes with it. They have all of the preprepared plans for the deployment model and we can just choose which one we want for VMware, etc. The hardware is all listed. We buy that and away we go. It's called validated design."
  • "Mainly, the interface needs improvement. I'm not a big fan of UCS Manager, sometimes. I believe they released the new one, and it seems like in every version something changes and something else doesn't work. When they switched to HTML5, I believe we had issues in version 3.2. They fixed it in the next version. The amount of work to upgrade a system for change control is tedious to have issues every time. I would recommend more regression testing, then testing the different browsers in that."

What is our primary use case?

For both data centers, everything that we use IT-wise is run on both of them.

We currently use versions 4.1 and 3.2.

How has it helped my organization?

The solution simplifies infrastructure from edge to core to cloud. It makes supporting it, troubleshooting it, and documentation a lot easier. Time to resolving a problem goes down quite a bit as well.

What is most valuable?

The most valuable feature is the one call number for support and the fact that all the documentation comes with it. They have all of the preprepared plans for the deployment model and we can just choose which one we want for VMware, etc. The hardware is all listed. We buy that and away we go. It's called validated design.

The validated design is nice if we have issues with anything. We can call the vendor, or if anyone says anything, we can say, "Well, we're already running by the certified design to the verify design. We're not doing anything out of the ordinary." It makes support a lot easier.

The solution’s validated designs for major enterprise apps in our organization is very important because of the whole troubleshooting problem, or if we run into any supportability problems. We say, "We've done what was asked of the company. It is all verified. We shouldn't have any funny things happening." As for management, if they come down and ask questions, we can say, "We're following best practices."

What needs improvement?

Mainly, the interface needs improvement. I'm not a big fan of UCS Manager, sometimes. I believe they released the new one, and it seems like in every version something changes and something else doesn't work. When they switched to HTML5, I believe we had issues in version 3.2. They fixed it in the next version. The amount of work to upgrade a system for change control is tedious to have issues every time. I would recommend more regression testing, then testing the different browsers in that.

For how long have I used the solution?

I have been using it at my current company for years. I also used it for about two years at another company before where I am now.

What do I think about the stability of the solution?

The solution decreased the unplanned downtime incidents in our company because it's newer, more supported. HPE had a lot of bugs in the system. Our guys would go to make a change, then all of a sudden, they would run into a bug. Next thing, we are down. There is a lot better documentation and support behind the FlexPods.

What do I think about the scalability of the solution?

We haven't had any issues yet. Anytime that we've ever had to scale, we just add another blade chassis, and away we go. We throw in more blades. It is very easy. We reuse all of our templates for that. So, it is very quick to deploy new hardware.

How are customer service and technical support?

The technical support is the best out of all the ones that I'm responsible for calling, e.g., compared to Dell EMC. We've had issues with Dell EMC in the past, HPE as well. 

Anytime that I have called NetApp, they have an answer right away. Before with Dell EMC and HPE, we've been bounced around in their Tier 1 and 2 before you get to talk to someone who knows what is going on. That doesn't seem to happen with NetApp, or if it happens behind the scenes, we don't see it.

The solution’s unified support for the entire stack is very important to us. When we have trouble with Fibre Channel or networking, it's just one number to call. You get someone who knows the whole stack versus having to chase down Brocade, Cisco, or NetApp.

Which solution did I use previously and why did I switch?

Before, we used to run on HPE Blade Centers, so we had a networking guy, an HPE Blade Center guy, and a VMware guy. Using UCS and FlexPod, we now have two people at the company who run that whole stack, so there is no finger-pointing. It eases a lot of troubleshooting, because it's just two people versus multiple teams.

It has improved the application performance in our company. For us, it was about replacing old hardware with new hardware. The application performance was slow before, and it is better now.

How was the initial setup?

It was straightforward because I have done it multiple times before. I've had to do it probably four times now. Now, I just know what I need to do versus the first time I had to it. We worked with a reseller and basically read all the documentation the first time.

The process for deployment is rack and stack, then upgrade to the latest firmware. We go through all our templates and gather what we're currently using compared to what the latest version of UCS offers. We make any updates, as necessary,  then reconfigure, redeploy, and away we go.

What about the implementation team?

We did it ourselves.

What was our ROI?

We went from two racks down to one at one location. We stayed the same at another location. Power-wise, we never really paid attention to it. With cooling, there is less hardware.

The solution has saved our company time.

Which other solutions did I evaluate?

We decided on NetApp mainly cost because of cost and the fact that we already have the in-house knowledge and expertise. Therefore, it just made sense to stay within the ecosystem we were in.

Usually, we have a look at other vendors, like Dell EMC and HPE. However, currently, it was based on the time cycle of the hardware refresh. It made sense to just go with what we already had.

We are looking at going down the next refresh with NVMe, and NetApp is the only one who offers that end-to-end solution.

What other advice do I have?

I would rate the solution as an eight (out of 10). There is always room for improvement, but it's the best technology that I have used so far.

Genuinely have an understanding of where you want to go. We've had issues before at other companies where people like a hardware. Don't look at the hardware. Instead, look at what you want to do, then work backwards.

Right now, all of our needs are currently being met. I know we're going to move towards NVMe with the one data center once we update. However, that is pretty much the newest thing on the radar for me.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223463 - PeerSpot reviewer
Senior IT Analyst at a construction company with 10,001+ employees
Real User
Used to replace failing hardware and provide storage for small remote sites
Pros and Cons
  • "The solution has decreased the unplanned downtime incidents in our organization by 25 to 30 percent."
  • "I had one problem at the site where I had an aggregate that would not shrink after I had deleted some stuff. It took a few tries to get the right guy on the call. We do have a NetApp SAM with our company, and it really took getting to him to get the solution fixed."

What is our primary use case?

It is mostly for small remote sites. The WAN link isn't good enough for them to come to the enterprise site at this time. So, we do a lot of file shares, VMs, etc. It's to run the local business.

Our FlexPods are NetApp FASs, Cisco UCS, and Cisco switches. That's our version of a FlexPod. We call them ROBOs (remote office/branch office). We have about a hundred throughout the world that we deploy in different regions. For us personally, I do the NetApp side of it. We're running NetApp version 9.5P6. That is the lowest version that we run in our ROBO environment. 

While the deployment model is on-prem, we are moving to a backup model in the cloud for them for DR. In the next month or two, we are going to start that.

How has it helped my organization?

It's done really good things. A lot of it for us is being able to have that storage with the whole solution onsite at a small site, which may not have the WAN capabilities to use the corporate servers for their applications. So, that does help.

A lot of what we've done with the FlexPod is to replace hardware that was failing. We had a lot of UCS solutions go into replace IBM Blade Servers which were majorly failing. We had all types of problems with those. 

We've also had challenges in the beginning where we didn't size sites right. We just totally blew it. We took their monthly closing down to a crawl, then ended up replacing it with an AFF solution, which was great. It really helped us out a lot.

It's just been a little bit here and a little bit there. The biggest thing is being able to have that remote site, and that they can keep running. If they lose the WAN, they can keep running. It's helped not having P1s and P2s at sites because they're dependent on corporate to be able to get something and they lose network connectivity. E.g., we had a site where the roof went. The site is in Fargo, North Dakota. They had a roof collapse at their site, but they kept going because, while they had other problems, they weren't reliant on going to a corporate data center to run their apps in the factory. They were sitting there able to keep continuously running even though they had a roof collapse.

We have done the all-flash at some sites. The one site where we totally blew the configuration, we came in with an All Flash FAS, and it went from them not knowing if they were going to be able to do year-end closing to year-end closing happening because they're an Oracle site. They had been on SAN previously, and all our ROBOs are NAS. We don't have any SAN in our ROBO environment, which is our FlexPod environment. So, they went from a SAN environment to a small FAS that didn't meet their needs, then with that AFF, we've had no problems since then. We installed it right before Christmas, literally two days before Christmas by pulling out the old and putting in the new.

For the entire stack, we have what we call a ROBO team in each of the regions. I'm part of the U.S. team. We have the same team work on this stack for every installation in the Americas, which includes places like North America, Mexico, and Brazil. It's really helped us because we've done documentation that we can push off to our separate teams that do the support, like server support, UCS support, and our storage support. This helps us out. Everything is the same. We've tried to keep everything the same and keep them as common as we can, so it helps with our operations team, which actually is in India. They know that if they can go to any one of those sites and there should be very similar setup.

For the longest time, with all the failures that they had with the IBM Blade Servers, our server staff was rushing to bring in storage and servers because of all the failures. Because of this solution, we now don't have very many problems. The only problems that we do have is sometimes storage gets a little out of control. They need more than they thought they needed. Other than that, it's been very smooth. We rarely have major problems at that size.

What is most valuable?

We've gotten it down to a science to install. So, it's been very easy to install. It has been very flexible for us because some sites don't need as much storage as other sites. Instead of going for a regular four terabyte, 12-drive solution, we can take it down to a two terabyte SaaS solution if the site doesn't need that much storage. Because we're trying not to have storage just sitting there, doing nothing, it's very flexible for us. We do have sites that have over a 100 terabytes. So, it's been a very flexible solution for us.

We do a little bit of Oracle at some of the sites, so the validated designs have been very good. We've had very good results. We have no complaints about latency or anything like that. Most of it is a lot of just file shares and stuff like that. But we do have Oracle and SQL at some sites.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. It does depend on what model you get. For example, we don't try to put a small model in a site that we think would be growing.

How are customer service and technical support?

The technical support has been very good. I have had a few calls with them. I had one problem at the site where I had an aggregate that would not shrink after I had deleted some stuff. It took a few tries to get the right guy on the call. We do have a NetApp SAM with our company, and it really took getting to him to get the solution fixed. 

Which solution did I use previously and why did I switch?

They were trying to replace all the older hardware with new hardware, getting some new sites as well. At some of the sites, they used the IBM Blade Servers, which were having high failure rates. That was a big wreck. We were going to a UCS solution, so they were trying to integrate into the UCS solution as well.

Three or four years ago, our management decided they were going to put in EMC VNX at a site that had a lot of Oracle in it. It was one of our bigger sites. They do big trucks there, and for the three years that VNX sat there, they had all types of Oracle problems in terms of latency issues, but could never get that latency issue fixed. We brought in a ROBO solution, and I didn't do any tweaking on it. I just put it in and put the Oracle on SAS drives, then separated them out by themselves. We've had no complaints in two years.

How was the initial setup?

We did not use WWT for the initial setup, and we did have problems. A lot of it had to do with the gentleman who worked on the program left. From our perspective, it was a lot of trial and error. It took a couple deployments to get a rhythm to it. After that, since the first two to three deployments, it's been very smooth. With the same team, we know what we're doing. We have the same project leader.

What about the implementation team?

We did the deployment, but we did use our WWT. With WWT, we have them set up the basic configurations on everything. For the storage solution, they set up by the IPs and made sure everything is connected correctly. They don't get into the deep dive into the software or deployment. That is something we do.

They get it so when it's at the site, it gets plugged in. The network guy gets the ports plugged in and gets support set up. Then, we can get onto the storage and UCS, provision VMs, etc. Once that's setup, we can start working.

What was our ROI?

We have seen ROI.

The solution has decreased the unplanned downtime incidents in our organization by 25 to 30 percent.

What's my experience with pricing, setup cost, and licensing?

Everything is purchased, so we do not do any leasing with this product.

What other advice do I have?

I would rate the solution a solid nine (out of 10). The solution has been good for us. Nothing is perfect. That is why I wouldn't give it a ten. However, everything that we have done with it has been spot on. We've had very little problems with it. We're able to integrate it really well.

I would recommend going for this solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223619 - PeerSpot reviewer
Senior Systems Engineer at a government with 201-500 employees
Real User
Good data center density, scalability, and technical support
Pros and Cons
  • "From the Cisco side, the most valuable features of this solution are the data center density, the deployment, and the management of the servers and the networking."
  • "Hyper-V is not as well supported by NetApp and Cisco as VMware is, which is something that should be improved."

What is our primary use case?

Our primary use case for this solution is virtualization with Hyper-V.

We are using Cisco UCS and NetApp together in our FlexPod solution.

The validated designs for major enterprise applications are very important for our organization because we are part of the local government, and this solution is a critical platform for a broad array of applications and services that we provide to the public.

The history of innovations, in particular, the inclusion of all-flash, has had a positive effect on our database performance.

How has it helped my organization?

We are using the solution's tiering to AWS as a backup target for all of our data. It is essentially our DR and it is being sent out to AWS using SnapMirror.

In terms of making our staff more efficient, we have had a mixed experience. It isn't necessarily FlexPod, per se. Rather, we chose the wrong hypervisor. Hyper-V is not well supported. NetApp and Cisco don't know as much about running Hyper-V as they do VMware on top of the platform. It was really our choice of hypervisor that is the negative point.

We have been able to reduce our data center costs since implementing this solution. Three or four years ago, we were able to shrink our data center by fifty percent. This was a co-location leased space that we were able to reduce.

Our capital expenditures have been reduced, I would say, although I do not have exact figures.

What is most valuable?

The most valuable feature of this solution is the integration between NetApp and Cisco products. 

From the Cisco side, the most valuable features of this solution are the data center density, the deployment, and the management of the servers and the networking.

What needs improvement?

Hyper-V is not as well supported by NetApp and Cisco as VMware is, which is something that should be improved.

For how long have I used the solution?

We have been using this solution for about eight years.

What do I think about the stability of the solution?

Across the board, this solution is very stable. We're very happy. It is very resilient and fault-tolerant. Downtime would usually be due to human error.

What do I think about the scalability of the solution?

On both the storage and the compute side, this solution is very scalable.

How are customer service and technical support?

The solution's unified support for the entire stack is significant. In my experience, I've had situations where we built an architecture that did not have that model. It was difficult because as a customer, we ended up coordinating the support of the multiple vendors.

Our experience with them has been positive. We do have a technical account manager on the Cisco side, and the coordinated support is available if necessary.

Which solution did I use previously and why did I switch?

Prior to this solution, we were using a multi-vendor storage solution that included HP Blade servers with equipment from EMC. We switched to Cisco, which was a strategic management decision.

How was the initial setup?

The initial setup of this solution was complex because we were doing it for the first time. We have some very experienced Cisco engineers on staff, which was key to implementing Cisco UCS because it was familiar to them.

What about the implementation team?

We had a reseller assist us with the deployment, eight years ago. Because this was new for us, NetApp was involved to make sure that it was successful.

Which other solutions did I evaluate?

We did not evaluate other options before choosing FlexPod.

What other advice do I have?

There have been some improvements on the Cisco UCS side since we began using this solution. In the earlier days, it was more difficult to upgrade, and there was pain involved during the process. That has gotten a lot better over time.

My advice to anybody who is researching this type of product is to consider their requirements. If their need is for a dense data center that is scalable, then this would be the choice because it scales easier than any other product I'm aware of.

This is a good solution, but our experience hasn't been perfect.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ameet Bakshi - PeerSpot reviewer
Assistant VP at a insurance company with 1,001-5,000 employees
Real User
Seamless integration from both a hardware and software perspective
Pros and Cons
  • "The best thing about this solution is the tight integration with VMware, Cisco, and NetApp from both a hardware and software perspective."
  • "I would like to see more storage-related features."

What is our primary use case?

Our solution includes 7K switches, an 8060 as our filer, and Cisco 1610 as our interconnect switches.

We are not on the cloud yet, but we are currently exploring all of our options.

We use our FlexPod for all of our work, including our company applications.

How has it helped my organization?

This solution has been helpful to our organization in many ways including provisioning storage, provisioning applications, and maintaining applications.

The validated designs for major enterprise applications are very important for us. They help with time availability, architecture, and security. From an application uptime perspective, it's important.

This solution has helped to simplify our infrastructure. All of these individual components integrate well with each other, and from a customer standpoint, I don't really have to worry about compatibility and other things on my end.

The unified support for the entire stack is something that is important to us.

This solution has decreased our unplanned downtime.

What is most valuable?

The best thing about this solution is the tight integration with VMware, Cisco, and NetApp from both a hardware and software perspective. The integration of the products works seamlessly.  If you have a mismatch in versions then FlexPod can help you with that, otherwise, you may have problems.

What needs improvement?

I would like to see more storage-related features.

This solution has not reduced our capital expenditures.

What do I think about the stability of the solution?

The stability of this solution is good. We have not had any downtime, nor issues in terms of application performance.

What do I think about the scalability of the solution?

Scalability is good because we can add blades to our system.

How are customer service and technical support?

The support for this solution has been good. The support team maintains applications on all of these products. Their training is good and the support is good.

Which solution did I use previously and why did I switch?

We purchased this solution to increase our capacity.

How was the initial setup?

The initial setup of this solution is straightforward and easy.

What about the implementation team?

We had consultants from EBT assist us with this solution, and our experience with them was good.

What other advice do I have?

My advice for anybody who is researching this type of solution is to consider their requirements. If they're looking for an on-premises solution, with everything integrated, then I would recommend FlexPod.

This solution is good, but it is not perfect.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223598 - PeerSpot reviewer
Cloud Engineer at a manufacturing company with 5,001-10,000 employees
Real User
Easy to set up and maintain, increased our uptime, and improved application performance
Pros and Cons
  • "NetApp is always coming up with features that I want before I know that I want them."
  • "The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly."

What is our primary use case?

Our primary use case for this solution is virtualization. We run both VMware and Hyper-V.

We currently have an AFF8040 that is running with Cisco UCS in our FlexPod solution. We have a four-node cluster, where we have the AFF but we also have a second cluster with spinning disks. It's nice to have them clustered because I can move my high-performance workloads over onto the SSD, easily. If we have things that we determine aren't taking advantage of the SSD, I can volume migrate it back to the spinning disk and not waste high-performance capacity on workloads that aren't utilizing the speed of the SSD.

The solution's validated designed for major enterprise apps are very important to us because we would prefer not to open support calls, and with the validated configuration, it just works.

We are not yet using this solution for tiering to a public cloud, but it is something that we're looking into.

How has it helped my organization?

This solution has improved our organization in that we have reduced administration time and reduced troubleshooting time. We know that the performance is there when we need it.

The history of innovations has had a positive effect on our organization. NetApp is always coming up with features that I want before I know that I want them. For example, it was helpful when we no longer had to dedicate a certain number of disks to our root volume.

In terms of application performance, bringing the AFF in has made a huge difference in some of our manufacturing and labeling applications.

What is most valuable?

With the Cisco UCS, having the profiles and being able to swap hardware in and out is super valuable.

This solution is easy to set up and maintain.

I like the fact that NetApp has fully embraced the cloud and the SaaS backup is available. I always hear from my other cloud engineers that Microsoft backs it up, but I don't trust that. I want my snapshots.

What needs improvement?

The only support call that we have had in six years was related to an ONTAP upgrade, where one of the controllers didn't patch properly.

For how long have I used the solution?

We have been using this solution for six or seven years.

What do I think about the stability of the solution?

This solution is incredibly stable. In the past six or seven years that we have been using NetApp, aside from the disk replacement calls that we get occasionally, I have only had one other support call. We see disk failures once or twice per year.

The other support call was related to an ONTAP upgrade where one of the controllers just did not patch properly. The other clusters were still working fine on the other controller, and we got support involved. It was a known bug and they took care of it. The cluster was back up and running with full stability in under an hour.

What do I think about the scalability of the solution?

We have not had to scale this solution much, although our CAO has tasked us with being fully cloud by 2025. 

How are customer service and technical support?

I haven't had to open up any support cases recently. That said, the unified support for the entire stack is very important to us. If we ever did need to open a support call, we know that NetApp and Cisco are going to work together for a solution. When you get solutions that aren't paired like that, a lot of the time you get vendors pointing the finger back and forth at each other and bounce the support tickets back and forth. Knowing that NetApp and Cisco have worked together to verify this solution and are committed to working together to solve problems is very important for our organization.

On the occasion where we needed to use technical support, it was excellent.

Which solution did I use previously and why did I switch?

We were using IBM SAN and HP servers before this solution, and our uptime has increased from about ninety-five percent uptime to five-nines or six-nines.

Our IBM SVC SAN was over-engineered. The person that brought it in didn't want to take the time to properly size the solution, so they just overbought. We switched to this solution because management wanted us to look for ways to cost-save.

I had a very small amount of experience with NetApp while I was with a previous employer, but the storage people at the company spoke very highly of NetApp. We brought them in to compare cost, features, and performance, and NetApp was brought into the environment after that.

How was the initial setup?

This solution is super easy and straightforward to set up. It is almost "set and forget", and everything works really well. It actually took longer than it should have, simply because I stopped the engineer and had him walk me through every single step so that I understood what he was doing and why he was doing it.

Without my interruption, he could have spun it up himself in a couple of hours. However, it was important for me to understand how the system was deployed and why things were set up the way that they were so that I was able to support it going forward.

What about the implementation team?

We brought in a company called MCPc to help us deploy initially. Interestingly, the technician from MCPc who helped us with the deployment ended up becoming our NetApp sales engineer, so I still work with him to this day. I knew nothing about NetApp at the time, so he got me up to speed initially. Then I went to a couple of NetApp Insights and took a couple of certification courses, and I am very comfortable with it now.

What's my experience with pricing, setup cost, and licensing?

The total cost of ownership with this solution is good.

Which other solutions did I evaluate?

Prior to choosing this option, we looked at a smaller IBM solution, as well as solutions from EMC. The big winning factor for NetApp was cost. At the same time, since we've brought NetApp in, I've found that NetApp's storage efficiency is unparalleled.

I recently had a discussion with a business unit in one of our remote sites that needed some more performance out of their 2650 and they were telling my bosses that they could get an IBM SSD solution for $10,000 USD. Their cost of adding a NetApp shelf would be $26,000 USD. I have no idea where they got those numbers, but never in my entire career have I experienced IBM being cheaper than anybody else.

When we factored in storage efficiency and cost savings that we get from using Commvault IntelliSnap for backups, it makes absolutely no sense to use anything other than NetApp.

When we originally looked at bringing Commvault into our environment for backup, using Commvault streaming technology, we were looking at several million dollars for backup. When we went through this with the NetApp rep and actually looked at how much streaming backup we needed for Commvault, and how much could be done natively with IntelliSnap, that cost went from several mission dollars down to a quarter of a million dollars. That was huge.

What other advice do I have?

We are a very lean organization, so this solution has not necessarily made our staff more efficient. If we were not already that way then we wouldn't get anything done.

My advice to anybody who is researching this type of solution is to make sure that you include FlexPod and be sure to consider the costs in the evaluation. I cannot imagine a situation where the total cost of ownership is not comparable. 

This is a solution that makes my life easier and I can always count on it being up. For me, that is the most important thing.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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