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it_user527346 - PeerSpot reviewer
Infrastructure Administrator with 1,001-5,000 employees
Vendor
Simplifies the stack - we got it because it's a one-stop shop for compute, and the networking aspect of it.

What is most valuable?

The initial reason why we got it is because it's a one-stop shop for your compute, and the networking aspect of it. We wanted a sort of one-throat-to-choke approach; if we ever had any problems, we would get the teams onboard instead of finger-pointing back and forth. That's probably the biggest draw of FlexPod for us.

How has it helped my organization?

It simplifies the whole stack, and allows us to worry about other IT problems and not have to struggle with stack issues, basically.

We used to have HP C-series and kind of a hodgepodge network. We had, probably, four different vendors. Because of that, we were having a lot of problems with networking and the blades. Once we got FlexPod, all that stuff went away. It was nice.

What needs improvement?

The user interface isn't as friendly as I would like it to be. I would like to see UCS ditch Java and go with HTML5, just to make that a little simpler. Other than that, NetApp is making good changes. The tools have gotten dramatically better over the past two years, which has helped a lot. Cisco – I generally don't do too much of the networking stuff – but it's still kind of best to use the command line, so I guess they could improve the command line interface.

If there could be an integration between Cisco and NetApp, the single pane of glass works well if you can get it all to actually work and get the data that you need easily and quickly. That could definitely help.

What do I think about the stability of the solution?

I have not encountered any stability or scalability issues. This thing has been running great. We actually really like it. It works well for us, we run about 400 VMs off of it, split between two data centers but it's a good performer.

Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

How are customer service and support?

NetApp’s technical support is probably one of the best, in my experience. I've dealt with, probably, Microsoft being the lowest, because they suck, or sometimes, if you’re in Unix land, you have to just find your own solutions. I think NetApp’s good. They're right up there with Cisco, as far as support goes; very good experience overall.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because we were at capacity on our blades and we needed to move to something else. Cisco UCS at the time was just kind of up and coming. I think we really made the right decision, because their one-profile approach of propagating all the configuration data down to the blades was really nice.

How was the initial setup?

I was involved in the initial setup and we had a consultant too. I was just getting into it so, for me, it was kind of complex but looking back on it, it really wasn't that bad.

Which other solutions did I evaluate?

We looked at HP and we looked at Dell, but we ended up going with Cisco and I'm really happy with it.

What other advice do I have?

We've already had businesses come to us and say, "What do you use?" We just tell them about the whole FlexPod idea and what kind of benefits it brings: the scalability, the one-throat-to-choke kind of support. We've had a couple of companies take our advice and they were happy with it too.

In terms of homework to do before implementation, you have to look at your workloads and see how you're going to use it. In our experience, we have thrown everything but the kitchen sink at it and it actually performs really well. We've had very little problems, very little problems.

When I look at working with a vendor, I like one that takes an approach of making decisions in your interest. You can usually sort out pretty quickly whether they're there to just push gear or raw services, or if they're actually there to be a partner to help you succeed in the landscape. You can shake that out usually within a few meetings to see how they're really going to be. I’ve found that in NetApp.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332622 - PeerSpot reviewer
Network Solutions Architect at a tech services company with 501-1,000 employees
Consultant
It has provided our client the ability to easily provision virtual machines and storage.

What is most valuable?

NetApp’s scalability and high fault tolerance are features that we, in our organization, like about deploying NetApp’s NAS solutions.

How has it helped my organization?

We designed and installed NetApps FAS8040 dual controllers with FAS4246 and FAS2246 Storage Disk to provide NAS for the Cisco UCS 5100 system and has provided our client the ability to easily provision virtual machines and storage to those virtual machines.

What needs improvement?

Product price is always a concern.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

10/10 - NetApp’s service support personnel were excellent in getting us the help we needed.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

NetApp’s documentation helped us with the initial setup and configuration. Great documentation always leads to better designs and better operations and maintenance experience.

What about the implementation team?

We worked with a vendor and had a successful implementation.

Which other solutions did I evaluate?

No other options were looked at.

What other advice do I have?

NetApp’s FAS system is an excellent line of product. In today’s world the need for virtualization is continuingly increasing. Therefore having a storage platform that can be flexible in terms of configuration and scalability it’s important to the successful deployment of virtualization in the datacenter.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
FlexPod XCS
May 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
it_user330861 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
Consultant
The efficiency in thin provisioning and deduplication has suited many of our applications, although the user base is small and more blogs and discussions are needed.

Valuable Features

It’s basically very scalable and reliable. Also, the total cost of ownership is low. It’s an effective solution for any company, and it fits for our needs.

Improvements to My Organization

It's easy to deploy, and efficient. The efficiency in thin provisioning and deduplication has suited all sorts of applications in our business.

Room for Improvement

Awareness amongst the customers could be better. Also, the customer base, enhanced blogs and discussions are needed, as there's a small user base right now.

Stability Issues

Stability is 100% or 99.99999%, 24/7/365.

Scalability Issues

It's very scalable, and its horizontal scalability is great.

Customer Service and Technical Support

Excellent whenever you call you can speak to either NetApp, Cisco or VMware and they are all great.

Initial Setup

Straightforward, very systematic and streamlined. A lot of centralized virtual desktops.

Other Solutions Considered

We looked at a lot of vendors, but we selected this because it seems to be a strong business going forward.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
it_user328077 - PeerSpot reviewer
Storage Engineer at a healthcare company with 10,001+ employees
Vendor
We can roll it out by simply ordering another pod and having CDW and engineers install it.

Valuable Features

We can already see that the most valuable features is that everything is tested and certified to work together.

The package price is also something we like about it.

Room for Improvement

I don’t think we have enough experience at this point to see the weak points.

Use of Solution

We have been using it for three to five months.

Stability Issues

We're migrating to it now and so far, compared to HP and our Dell chassis which was an old environment, it has taken care of the performance and reliability issues we were having.

Scalability Issues

The scalability seems to be a valuable feature to me; it's easy to roll out, as we just order another pod they install it.

Customer Service and Technical Support

I'm only involved with the storage aspect so we work with NetApp, whose service is excellent.

Initial Setup

I'm not involved much in setup, but we architected it and we had CDW and engineers help us who did the physical installation.

Other Advice

It all depends on your specific needs and what you're looking for, which depends on your environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user328101 - PeerSpot reviewer
IT Manager with 1,001-5,000 employees
Vendor
It's stable and we haven't had any outages. However, there's no single FlexPod support and we have to initiate calls with each vendor first.

Valuable Features

Having VMware, Cisco and NetApp on the call when there is an issue is very valuable to us.

Improvements to My Organization

When we had a VMware issue that NetApp was saying was a VMware issue and vice versa – getting them all on the conference call at the same time was priceless.

Room for Improvement

A single place to initiate support to get them all at once – being able to call one place would be great instead of having to initiate with each vendor first and then ultimately finding out you need everyone on the phone. So, a specific FlexPod support instead of having to go through NetApp, Cisco and VMware separately would be something they can improve on.

Stability Issues

Extremely stable – everybody has outages, but we've been satisfied with stability.

Scalability Issues

For our needs, it meets them.

Customer Service and Technical Support

Getting everyone on the phone together, they have all been responsive and helpful.

Initial Setup

Initially complex, but that had to do with our environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user331449 - PeerSpot reviewer
it_user331449Solutions Architect at a tech services company with 1,001-5,000 employees
Consultant

If you call NetApp or Cisco or VMware and tell them you have a FlexPod, they are supposed to get the rest of the vendors on the line for you as needed. I've had to call in several times and they've done that for me.

Network Systems Specialist at a healthcare company with 1,001-5,000 employees
Real User
The stability of the solution is a key component for me; it has never gone down

What is our primary use case?

We have had two FlexPods for five years now. We're currently purchasing a third one. We have never had any problems with them in that time. We are using it for hosting COREmanager and Unity Connection. So far, so good. Its performance is great.

How has it helped my organization?

We purchased them when we changed from physical to virtual. We really didn't have a choice but to go virtual. So, I would not be able to tell you how it improved things because it was a different environment entirely. But it definitely streamlines things.

What is most valuable?

For me, the most valuable feature is the stability. It's one less worry.

What needs improvement?

The new one that we are purchasing is going to have solid state drives. So, obviously, more speed is always a good thing.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We have had no stability issues at all. We had a power failure in our data center. They went down. As soon as we restored the power they came up and everything was good.

What do I think about the scalability of the solution?

For us, we were looking strictly at three different data centers. So as far as scalability is concerned, we didn't build one on top of another one. We went for stability more than scalability.

How are customer service and technical support?

It has never gone down. I think we had one drive go down once, and we opened a tech case. They sent us a new drive.

Which solution did I use previously and why did I switch?

We were using physical servers, Cisco physical servers. We switched because it was mandatory for updating COREmanager to 8.x, it was mandatory to go VMware.

For us, the most important criteria in a vendor is that they need to pick up when we call.

How was the initial setup?

I coordinated the initial setup, but I wasn't necessarily hands-on. But it was pretty straightforward.

Which other solutions did I evaluate?

We had other vendors, but we had NetApp in the house as part of our storage, we also had Cisco in the house. It made sense to combine those two and go with FlexPod.

What other advice do I have?

In terms of advice, I can only tell you about FlexPod, I don't have any other solution. I would say definitely go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a consultancy with 1,001-5,000 employees
Consultant
It is more stable than other solutions. We do not touch it.
Pros and Cons
  • "Technical support has been good when we have contacted them in the past. They have been helpful."
  • "Once it is in place, we do not touch it, so it is more stable than other solutions."
  • "We would like more security features."

What is our primary use case?

It is performing well. It is the data center of devices, e.g., when we are using the call locations in San Francisco and Sacramento.

How has it helped my organization?

If we go to different vendors, this solution looks good. Though, it is mainly manufactured to a particular size.

As per the implements, we need to bring more devices for this type of situation. It will be helpful for us to get more infrastructure export, etc.

What is most valuable?

  • Its existing space
  • Its design

What needs improvement?

We would like more security features.

What do I think about the stability of the solution?

Once it is in place, we do not touch it, so it is more stable than other solutions.

What do I think about the scalability of the solution?

Scalability is good. 

Once our current issue is fixed, it will be good. Then, we will not have any issues on it.

How is customer service and technical support?

Technical support has been good when we have contacted them in the past. They have been helpful. However, we have the technical experts, so we do not use their services often.

How was the initial setup?

We used it for the remote setup, not the physical setup.

We upgrade it normally during downtime.

What about the implementation team?

We do it ourselves when it is straightforward. When it is a complex installation, we bring their technical person onboard. 

What's my experience with pricing, setup cost, and licensing?

We purchased the solution through CDW. They are a partner and knowledgeable. 

We are good and comfortable with CDW.

What other advice do I have?

It is a good solution compared to other products. 

Most important criteria when selecting a vendor: It depends on the device - How much it carries, what the security is, etc.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Team Leader – Storage & Security at CoreLogic RP Data
Consultant
Validated design means that it's supportable by both NetApp and Cisco

What is most valuable?

The validated design is a huge bit. It means that it's supportable by both NetApp and Cisco, and that means that we're doing it the industry best-practice way.

How has it helped my organization?

The benefit is certainly that it's compartmental. You can build a FlexPod for a small installation, you can build it for a big one. You can build a small one and grow it. It's flexible in that regard. It gives you the design and the structure to be able to expand as you need.

What needs improvement?

As a point solution, it does absolutely what it should. I'm not sure it needs any more.

Make it cheaper.

For how long have I used the solution?

About three years.

What do I think about the stability of the solution?

It's great. Very stable. Nothing to complain about, so that's good.

How are customer service and technical support?

We've engaged technical support somewhat, mainly during the configuration stage.

As I said, you've got the FlexPod system, gives you access to Cisco and NetApp support, and they'll run it through; so whichever one you're more comfortable with. My networking guys will log stuff with Cisco, and the storage guys will log stuff with NetApp, and they're happy using that support.

Which solution did I use previously and why did I switch?

FlexPod is more about the way that the pod is build. We've probably used all the individual components before but never put it together. The validated design was the big thing for us.

How was the initial setup?

It's fairly straightforward. It's listed out for you, so you just follow the bouncing ball around, essentially.

What other advice do I have?

We're a data analyst company, looking after property data. I'm not sure this product is uniquely valuable for our industry. It certainly has some value, especially in the mergers and acquisitions space where we need to stand up some infrastructure that matches ours in a newer environment, and be able to have that standard.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user