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System Admin at Kuratorium Wiener Pensionisten-Wohnhäuser
Real User
Very stable and scalable
Pros and Cons
  • "This is stable and scalable."
  • "Cannot be used on mobile devices with a secure connection."

What is our primary use case?

We own facility houses for the elderly and I'm a network and system admin. We are customers of Fortinet.

What is most valuable?

The solution is stable and scalable. 

What needs improvement?

We'd like to be able to put this on our mobile devices and make secure connections to our network. It would be great if we could bring this product in a single MDM application for mobiles, Androids, and for IOSs. It's complicated to administer so I'd like one application for all these things. 

For how long have I used the solution?

I've been using this solution for two years. 

Buyer's Guide
Fortinet FortiEDR
May 2025
Learn what your peers think about Fortinet FortiEDR. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The product is scalable, we have 30 users in our company. 

How was the initial setup?

The initial setup is a little complicated. We have three admins currently involved. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs could be lower. 

What other advice do I have?

This product is currently in our test environment and I like it and rate FortiEDR eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network and Security consultant at a energy/utilities company with 201-500 employees
Real User
Top 20
Ensures efficient network security and has a straightforward deployment process

What is our primary use case?

We use FortiEDR in the education sector, where we have customers with multiple students, each with their mobile phones and endpoints. Our primary use case involves protecting and monitoring these endpoints for threats or anomalies. It helps us correlate incidents and events to ensure a secure environment for our clients.

What is most valuable?

The integration capability with FortiGate has been valuable as it enhances our customers' network visibility. Additionally, the automated response features, which allow us to quarantine endpoints and conduct further investigations when threats are detected, have proven effective in maintaining security.

What needs improvement?

The platform could be improved by enhancing network visibility and reducing the frequency of false positives. Leveraging AI for more accurate threat detection could also significantly improve its effectiveness.

For how long have I used the solution?

I have been working with FortiEDR for around three years.

What do I think about the stability of the solution?

I find the platform to be stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I would rate the product scalability an eight out of ten. It effectively scales to meet the needs of medium-sized organizations.

How was the initial setup?

The setup and deployment are relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

The platform is cost-effective. I rate the pricing a ten. 

What other advice do I have?

FortiEDR is a robust solution for medium-sized companies, especially in sectors like education where endpoint security is crucial. Its integration with other Fortinet products can significantly enhance network security and visibility.

I rate the product an eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiEDR
May 2025
Learn what your peers think about Fortinet FortiEDR. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
reviewer2278146 - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Real User
Top 20
A scalable tool that needs users to go through a straightforward initial setup phase
Pros and Cons
  • "It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
  • "I haven't seen the use of AI in the solution."

What is most valuable?

The most valuable attributes of the solution stem from the features of the next-generation firewall.

What needs improvement?

I haven't seen the use of AI in the solution. In the future, I am interested to see the use of AI in Fortinet FortiEDR.

For how long have I used the solution?

I have been using Fortinet FortiEDR for three years.

What do I think about the stability of the solution?

The downtime we faced in our company was not because of Fortinet FortiEDR.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Fortinet FortiEDR was straightforward.

The solution is deployed on an on-premises model.

From what I remember, the product's deployment process did not take too long.

Which other solutions did I evaluate?

I am still in the process of comparing Fortinet FortiEDR to Cisco, and till now, I have found Fortinet FortiEDR to be an easier tool to use.

What other advice do I have?

I recommend those who plan to use the solution to give it a try. Considering all the use cases, different environments, and costs, people need to find the best solution that suits them well.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1430793 - PeerSpot reviewer
Security Analyst at a tech services company with 11-50 employees
Real User
Automation saves us time; forensic detailing and memory exfiltration are great for separate analysis
Pros and Cons
  • "Ability to get forensics details and also memory exfiltration."
  • "Detections could be improved."

What is our primary use case?

We use this product to deploy to all the clients we have to monitor any kind of suspicious activities occurring on the end points besides antivirus. This will kind of automate their response basically with the EDR. I'm a security analyst and we are customers of Fortinet. 

How has it helped my organization?

Since we've had this solution we've been able to monitor different hosts of services and different devices effectively. We can also automate to save a lot of time instead of doing things manually.

What is most valuable?

The most valuable features would be the ability to get forensics details and also memory exfiltration so we can analyze them separately after an incident.

What needs improvement?

Detections could definitely be improved. It's still detecting some things that it shouldn't be like Microsoft Intune and 365 devices as well.

I'd like to see an improvement in the reporting. There are currently no reporting capabilities so I would definitely want to see that.

For how long have I used the solution?

I've been using this solution for 18 months. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We haven't had issues with scalability and we have over 5,000 endpoints. In the security team we have four people who use the solution daily. The others use it in case of emergency.

How was the initial setup?

The initial setup was very straightforward. 

What other advice do I have?

This is definitely a good product and will make your life easier. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ijeoma Nkemjika - PeerSpot reviewer
Customer Success Manager at Digitank Technology
Reseller
Top 5
An anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc
Pros and Cons
  • "he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
  • "I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."

What is most valuable?

The solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features. 

What needs improvement?

I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a ten out of ten. 

How was the initial setup?

I would rate the solution's setup an eight out of ten. We have deployed the solution on the cloud and on-prem. The tool's deployment took three weeks to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing an eight out of ten. 

What other advice do I have?

I would rate the product an eight out of ten. We work with medium customers. The product's integration and customer service are great. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network & Cyber Security Specialist at HKICL
Real User
The solution is not stable, or easy to deploy, but it is scalable
Pros and Cons
  • "Forensics is a valuable feature of Fortinet FortiEDR."
  • "The solution is not stable."

What is our primary use case?

The primary use case of the solution is to help protect our components.

What is most valuable?

Forensics is a valuable feature of Fortinet FortiEDR.

What needs improvement?

When the Fortinet FortiEDR is enabled sometimes our applications stop. The solution causes our applications to crash. There is room for better integration to prevent stability.

The exception handling for the on-prem version has a cap compared to the cloud version and can be improved.

For how long have I used the solution?

I have been using the solution for ten months.

What do I think about the stability of the solution?

The solution is not stable. I give the stability a two out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

We have 2,000 people using the solution.

How are customer service and support?

We have a premium technical support service through Fortinet.

How was the initial setup?

The initial setup is complex. I give the deployment a three out of ten.

We are still in the process of deploying the solution.

What's my experience with pricing, setup cost, and licensing?

The price is comprable to other endpoint security solutions.

What other advice do I have?

I give the solution a five out of ten.

Three dedicated people are required for maintenance.

I do not recommend the on-premise version of the Fortinet FortiEDR. I recommend people use the cloud version instead because it is more stable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Coordinator at ELECTUS
Real User
An effective endpoint that is easy to set up and simple to expand
Pros and Cons
  • "The stability is very good."
  • "We'd like to see more one-to-one product presentations for the distribution channels."

What is our primary use case?

The implementation that we have is on one municipality in Serbia with, for example, 300 plus users. It was the FortiGate F200 EDR solution with an appliance and the necessary one-year support.

What is most valuable?

The best features depends on the customer. Our primary goal is to our customers. Mostly our customers use this as an endpoint solution for the workstations and really find it quite effective.

The stability is very good. 

It is scalable. 

The solution is pretty straightforward to set up.

What needs improvement?

We'd like to see more one-to-one product presentations for the distribution channels. You must know the technical issues and technical possibilities of this solution very well. It would be nice to have some sort of help to explain the potential of the product.

For how long have I used the solution?

I've been using the solution for approximately three years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The scalability is okay. If you want to expand on some other products in the Fortinet Portfolio, it is very, very easy. For example, we're also using Fortinet's FortiNAC solution for IoT platforms or IoT devices. 

We have 500 users that use this solution daily.

How are customer service and support?

We haven't really dealt with technical support.

Which solution did I use previously and why did I switch?

We do have EDR solutions from other companies as well. 

How was the initial setup?

We are a technical crew. Therefore, we had nice training, and everything worked quite well. We are satisfied with the process. It's not too difficult. That said, you must have knowledge of the product if you want to do an implementation for this kind of device. On a scale of one to ten, it's a seven. It's okay.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. I would rate it four out of five in terms of affordability.

What other advice do I have?

We are a Fortinet partner. We are a system integrator company. We have some projects that use FortiGate products. We are a company that does business only in the public sector, in the government sector. We don't do corporate.

I'd advise those new to the solution to go one step at a time and not immediately try to tackle all of the features at once. As you grow, you can keep adding on and begin to implement other services. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager Networking Solutions at CCS Computer's Pvt Ltd
Real User
A stable solution with a straightforward setup and good technical support
Pros and Cons
  • "Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
  • "The solution should address emerging threats like SQL injection."

What is our primary use case?

The solution is used by a small organization of around 500 end users to provide online courses to their students.

What is most valuable?

Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.

What needs improvement?

Fortinet FortiEDR should include some of the new features and better pricing. The solution should address emerging threats like SQL injection. It would be good if the solution detects ransomware files.

For how long have I used the solution?

We have implemented Fortinet FortiEDR for our clients, and they have been using it for the last two to three years.

What do I think about the stability of the solution?

Fortinet FortiEDR is a stable solution. Our client has been running it successfully for the last three years.

How are customer service and support?

The solution's technical support is good and fast.

How was the initial setup?

The solution's initial setup is very straightforward.

What about the implementation team?

The solution was deployed within a week.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiEDR has a yearly subscription. The solution's pricing should be improved because other players in the market are coming up with competitive prices.

What other advice do I have?

Two to three people are required to deploy Fortinet FortiEDR.

Overall, I rate Fortinet FortiEDR an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiEDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Fortinet FortiEDR Report and get advice and tips from experienced pros sharing their opinions.