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HamedWasel - PeerSpot reviewer
Senior Network Security Engineer at a comms service provider with 10,001+ employees
Real User
Feb 19, 2023
Easy to set up with good integration capabilities but we've had troubles when moving devices
Pros and Cons
  • "The setup is very simple."
  • "For the IPSEC tunnels, Fortimanager doesn't have all of the features that are available on Fortigate."

What is our primary use case?

We have over 300 Fortigate sites and we use this solution to manage everything under one interface. 

What is most valuable?

The scripts are very useful. We can push the TCL and CLI scripts to Fortigate.

The automation is great between Ansible and Fortimanager.

We can integrate the solution with other solutions.

There is one central template that we can use across sites. 

The setup is very simple. 

We can use the solution as a VM. 

What needs improvement?

We've faced an issue when we need to move devices. Templates need to be recreated instead of having the policies, et cetera, cut and pasted over. Everything should just move over when we need to move devices instead of recreating everything from scratch. 

For the IPSEC tunnels, Fortimanager doesn't have all of the features that are available on Fortigate. 

For how long have I used the solution?

I've been using the solution for three or four years. 

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What do I think about the stability of the solution?

The stability is very good. We haven't dealt with any issues so far. It's reliable. 

What do I think about the scalability of the solution?

The scalability is okay. There are some restrictions. However, it is pretty good. I'd rate the solution eight out of ten. 

We have three accounts using the product. They range in size.

How are customer service and support?

We have an internal team that can handle tickets. We're limited in opening tickets directly with Fortinet.

In the past, however, I have opened many tickets with Fortinet in the past and found them to be very helpful and responsive. They were good at solving issues. 

Which solution did I use previously and why did I switch?

We have worked with Palo Alto and Cisco. The way of working with the firewalls is a bit different in Palo Alto's Panorama. With Panorama, we can add policies and prioritize them to override firewall policies (and vice versa). It's very flexible.

How was the initial setup?

The initial setup is very simple. We can create it using a VM. 

Our company has its own physical infrastructure, and we place the virtual infrastructure within that. 

What's my experience with pricing, setup cost, and licensing?

I don't deal with the pricing of the solution.

What other advice do I have?

In general, I would rate the product seven out of ten. It offers good features, however, Palo Alto offers better options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Eric Verreault - PeerSpot reviewer
Network Administrator at a government with 10,001+ employees
Real User
Feb 1, 2023
Useful group features, beneficial customization, and reliable
Pros and Cons
  • "I appreciate the ability to connect via SSH through Fortinet FortiManager to the FortiGates I manage. This feature allows me to gather information about the interfaces without having to physically connect to the device. This is a convenient aspect that I find valuable."
  • "The information extraction through command lines was could improve to some extent. Although there were some command lines available, there were not enough options. For instance, I needed to obtain the management IP address of my two Fortigates, but the Fortinet FortiManager did not provide me with the IP address on the LAN interface. I attempted to find this information through the command line but was unsuccessful. I also searched for articles on the internet, but could not find a solution. This is an aspect that could be improved or potentially there is a method to access this information that I have yet to discover."

What is our primary use case?

I utilize Fortinet FortiManager to push commands with scripts. I made different scripts for different use cases.

What is most valuable?

I appreciate the ability to connect via SSH through Fortinet FortiManager to the FortiGates I manage. This feature allows me to gather information about the interfaces without having to physically connect to the device. This is a convenient aspect that I find valuable.

I have started utilizing the group features, which enable me to manage and update the devices in a structured and organized manner. For example, when installing new firmware or updates of FortiOS, I can divide the devices into different groups and update each group individually. This is a feature I began using around a year ago and has proven to be very useful.

Moreover, I have begun utilizing customized fields, which has added an extra level of convenience to my work. These fields have proven to be quite useful, and I would recommend them to others.

What needs improvement?

The information extraction through command lines was could improve to some extent. Although there were some command lines available, there were not enough options. For instance, I needed to obtain the management IP address of my two Fortigates, but the Fortinet FortiManager did not provide me with the IP address on the LAN interface. I attempted to find this information through the command line but was unsuccessful. I also searched for articles on the internet, but could not find a solution. This is an aspect that could be improved or potentially there is a method to access this information that I have yet to discover.

For how long have I used the solution?

I have been using Fortinet FortiManager for approximately three years.

What do I think about the stability of the solution?

Since I have been using the solution I have not experienced any problems with the stability.

What do I think about the scalability of the solution?

We did not run into any problems with the scalability.

How are customer service and support?

I reach out to the technical support team through a ticket. I was attempting to perform a rather complicated task, which involved pushing the FortiOS onto a FortiGate 30 E device without actually installing it. I had found information online that this was possible, but I encountered issues while trying to do so with two FortiGates.

I was successful in pushing the FortiOS onto the device, but both devices stopped functioning after that. I then asked the technical support team if this was a supported process, to which they responded that while it is possible, it would depend on the model being used. Based on my understanding, it is possible but with some limitations, especially with older models of the Fortinet solutions. This was the nature of my interaction with the technical support team.

Evaluating my experience with the support was decent but not textbook. During the evaluation process, I was asked for a substantial amount of information, some of which I felt was not pertinent. Nevertheless, I obliged and provided all the information requested. The main objective of the evaluation was to gather data from the devices and assess their performance. After the analysis was completed, the evaluators came back with their findings and advised that my current approach with the version or model being utilized within the organization was not recommended.

What other advice do I have?

I rate Fortinet FortiManager a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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January 2026
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Sr. Network Architect at a tech vendor with 1,001-5,000 employees
Real User
Mar 30, 2023
Reasonably priced, easy to implement, and easily manages multiple devices
Pros and Cons
  • "It is easy to set up the solution."
  • "Pricing-wise, it could always be less, even though it is less expensive than Palo Alto."

What is our primary use case?

We primarily use the solution for management tasks. We have Fortigate firewalls across the globe and need this product to manage everything. 

What is most valuable?

It's able to manage multiple devices, which is quite useful. 

The analytics are quite useful. 

It is easy to set up the solution. 

The solution is stable.

Technical support is good.

It can scale. 

The pricing is reasonable. 

What needs improvement?

Pricing-wise, it could always be less, even though it is less expensive than Palo Alto.

For how long have I used the solution?

I've been using the solution for three and a half years. 

What do I think about the stability of the solution?

It is quite stable. I'd rate it nine out of ten. It is reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is very scalable. I'd rate it nine out of ten in terms of scalability. They are very flexible. 

We have less than 20 people on the solution. 

How are customer service and support?

Technical support is helpful. They are responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also familiar with Cisco, Palo Alto, and Juniper as well. 

We moved from Palo Alto to Fortinet based on the cost savings we would achieve. 

How was the initial setup?

The solution has an easy setup.

I'd rate it nine out of ten. It's not complex. 

We have a large setup. Getting everything working took us a couple of months. 

What's my experience with pricing, setup cost, and licensing?

The solution is pretty reasonable in terms of price. I'd rate the affordability around seven or eight out of ten. 

What other advice do I have?

We are customers and end users.

I'd rate the solution nine out of ten. 

We are using the latest version of the solution.

We have a large setup for managing multiple Fortigates, et cetera. You get what you pay for, and it gives us all of the features and functionality we need. If a company has basic requirements, it might be better off with a PfSense.

I'd recommend the solution to others. For the number of features you get, the pricing is pretty great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1510512 - PeerSpot reviewer
Senior System Engineering at a tech services company with 11-50 employees
Real User
Top 5
Nov 6, 2025
Centralized management has improved policy deployment but setup requires more simplification
Pros and Cons
  • "Fortinet FortiManager can centrally manage all FortiGates and is effective for the deployment of updates and patches."
  • "When I installed it, I found it somewhat difficult to set up."

What is our primary use case?

My experience with Fortinet products is primarily with Fortinet FortiManager. I have attended training on FortiSandbox and FortiWeb as well.

Fortinet solutions are used by my clients across every sector.

They are also used in the healthcare sector for financial purposes.

What is most valuable?

Fortinet FortiManager can centrally manage all FortiGates and is effective for the deployment of updates and patches.

We use centralized policy management for policy management.

It helps streamline policy creation and policy enforcement. However, I would prefer to have an online meeting so I can see who I am talking to, as you are obtaining information about my security. I am aware that there are currently many spam and social engineering attacks occurring.

What needs improvement?

I do not use Fortinet FortiManager daily, but I can speak with my security team and ask them what areas need future improvement for Fortinet FortiManager.

When I installed it, I found it somewhat difficult to set up.

How are customer service and support?

I would rate their support at between eight and nine, which I consider great support.

How would you rate customer service and support?

Positive

What other advice do I have?

I still have experience with ESET and Fortinet products. My other colleague has more in-depth experience with Fortinet FortiManager and uses it more daily in that particular area, as I do not use it as regularly and my other colleagues are more involved in that area.

I am not certain if my clients purchase Fortinet FortiManager through the AWS Marketplace.

I want to remain anonymous for now.

My overall rating for Fortinet FortiManager is seven.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 6, 2025
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Juan Frias - PeerSpot reviewer
CISO at a financial services firm with 1,001-5,000 employees
Real User
Top 5
Aug 23, 2024
Helps you consolidate the single point of management
Pros and Cons
  • "The solution's most valuable feature is the consolidation and the single point of administration solution."
  • "The graphics interface between Fortinet FortiManager and any Forti products should be standardized."

What is our primary use case?

Fortinet FortiManager is a great solution that helps you consolidate the single point of management for all Fortinet solutions. It also helps you support the change management process that is aligned with ITIL. The solution also helps you to have version control and tracking control.

What is most valuable?

The solution's most valuable feature is the consolidation and the single point of administration solution.

What needs improvement?

The graphics interface between Fortinet FortiManager and any Forti products should be standardized. Doing a configuration change directly in the UTM is not the same as doing it via FortiManager for some features.

For how long have I used the solution?

I have been using Fortinet FortiManager for five years.

What do I think about the stability of the solution?

Fortinet FortiManager is a very stable solution.

I rate the solution's stability ten out of ten.

What do I think about the scalability of the solution?

The solution's scalability is very good.

I rate the solution's scalability an eight out of ten.

How are customer service and support?

I would prefer the person who helps us on the first call or interaction to have a higher engineering capacity.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup wasn't done by me but by an expert. I believe the setup is not too simple because it took some implementation by an expert.

What was our ROI?

As a simplified, unified point of management, Fortinet FortiManager helps to reduce administration costs.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.

What other advice do I have?

I haven't implemented the solution's automation capabilities. The most automation I have done in Fortinet FortiManager is a configuration to be deployed massively to a group of UTMs, access points, or switches. I would recommend the solution to other users. It would be great to have FortiManager by your side if everything you have is from Fortinet.

As the platform tracks every change we make, it helps me with compliance and also helps me maintain all the devices at the same firmware level. It helps with compliance and auditing.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kehinde Bankole - PeerSpot reviewer
Manager IP Network Security Planning at a comms service provider with 10,001+ employees
Real User
Mar 1, 2023
Easy to use with good management capabilities and good reliability
Pros and Cons
  • "It makes management very easy."
  • "The presence of Fortinet in our region (Nigeria) needs to be stronger."

What is our primary use case?

We primarily use the solution for management purposes. It makes management very convenient. We use it for managing Fortinet firewalls in our network.

What is most valuable?

The ease of use is great. 

It makes management very easy.

The solution is stable.

It likely is scalable. However, I have not attempted to expand the offering.

What needs improvement?

The presence of Fortinet in our region (Nigeria) needs to be stronger. They need to have a local footprint and local support. 

I cannot recall any missing features.

The pricing could always be lower. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The solution is stable. I'd rate the stability eight out of ten. We haven't had issues. There are no bugs or glitches. 

What do I think about the scalability of the solution?

I'm not too sure how scalable the solution is. My understanding is that it would be. However, I haven't tested its capabilities in that way.

I'd rate the scalability seven out of ten. 

How are customer service and support?

We would like to have more local presence in the future. However, we can get support when we need it. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Check Point. However, it was hard to manage Check Point devices. We moved over to Fortinet. 

How was the initial setup?

The initial setup was quite simple to set up. We bought professional services with the product, and that made it very easy.

I do not recall the deployment taking too long. It's pretty fast.

What about the implementation team?

We had a Fortinet engineer assist with the setup. That service came with the professional services we bought.

What's my experience with pricing, setup cost, and licensing?

We'd like the pricing to be a bit lower.

Which other solutions did I evaluate?

We did not really look at other options. We did do a POC with Fortinet before purchasing it.

What other advice do I have?

I'm an end-user. 

We are using the latest version of the solution. 

I'd recommend the solution to other users. 

I would rate the product eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Engineer at a tech services company with 1-10 employees
Reseller
Top 5
Jan 13, 2025
Centralized management boosts security while improvements needed in interface and integration
Pros and Cons
  • "The centralized management of policies and certificates, coupled with the capability to handle multi-site deployments effectively, provides streamlined operations."
  • "The centralized management of policies and certificates, coupled with the capability to handle multi-site deployments effectively, provides streamlined operations."
  • "The graphical user interface could use improvement as it appears complex and not user-friendly."
  • "The graphical user interface could use improvement as it appears complex and not user-friendly."

What is our primary use case?

Our solution centralizes all the firewalls in different regions or data centers into one location. We manage policy distribution between various regions by creating policies and deploying them according to the device location where the policy is needed. 

We also distribute certificates remotely for managers. Our solution primarily works with FortiGate firewalls without integrating with third-party products.

What is most valuable?

The centralized management of policies and certificates, coupled with the capability to handle multi-site deployments effectively, provides streamlined operations. 

Centralized visibility enhances security management, offering unified management across regions such as India, Singapore, and Australia. FortiManager captures all devices and provides reports for security analysis. 

We consider the pricing reasonable as it reduces operational costs and boosts security efficiency.

What needs improvement?

The graphical user interface could use improvement as it appears complex and not user-friendly. Better integration of Fortinet ADC into FortiManager would be beneficial.

For how long have I used the solution?

We have been working with FortiManager for more than five to ten years.

Which solution did I use previously and why did I switch?

Palo Alto Panorama is difficult to configure compared to FortiManager, which is more feasible and easier to manage.

How was the initial setup?

Initially, the deployment takes some time, but it is easy to accomplish. Some challenges we encountered include the NTP server, certificate management, and port openings across regions.

What about the implementation team?

We initially deploy our own NTP server. If that does not work, we resort to manual timing settings.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable and does not pose challenges.

What other advice do I have?

FortiManager is more user-friendly compared to Palo Alto Panorama. It is suitable for small-scale and easy management. 

I would rate the overall solution between seven out of ten. Better integration of other Fortinet products like ADC into FortiManager would be beneficial.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
OusaidAbaz - PeerSpot reviewer
Security Network Architect at a tech vendor with 1,001-5,000 employees
Real User
Top 5Leaderboard
Nov 28, 2024
Helps automate configuration deployment, allowing us to plan and schedule configurations
Pros and Cons
  • "FortiManager helps automate configuration deployment, allowing us to plan and schedule configurations."
  • "FortiManager needs to handle different firewall versions more efficiently."

What is our primary use case?

I primarily use FortiManager to manage FortiGate firewalls. I started working with Fortinet in 2016, managing configurations to be pushed from FortiManager to firewalls and centralizing configurations to minimize errors.

How has it helped my organization?

It has simplified our work by allowing centralized configurations and minimizing errors, providing visibility into configurations, and scheduling configuration deployments.

What is most valuable?

FortiManager helps automate configuration deployment, allowing us to plan and schedule configurations. It works with proper encrypted protocols, ensuring security. FortiManager's documentation and diagrams are user-friendly, making it easy to understand the configuration process.

What needs improvement?

FortiManager needs to handle different firewall versions more efficiently. If FortiGate devices have different versions, managing them is challenging. There's also a need to upgrade firewalls or change chassis to adapt to FortiManager's version requirements.

For how long have I used the solution?

I have used the solution since 2016, which totals approximately nine years of experience.

What do I think about the stability of the solution?

FortiGate is very stable. Currently, Fortinet's configuration and operation are stable, and I rarely experience problems.

What do I think about the scalability of the solution?

FortiManager is scalable, but after several years, it may become limited due to versioning issues. This requires chassis updates to support newer versions.

Which solution did I use previously and why did I switch?

In the past, I worked with Alcatel Lucent and had partnerships involving FortiGate.

How was the initial setup?

It is easy to set up on-premises or on a virtual machine. Be cautious about versions to avoid compatibility problems.

What was our ROI?

The return on investment is high. It saves time, money, and resources, providing visibility into configurations.

What's my experience with pricing, setup cost, and licensing?

FortiGate offers the same features as Palo Alto yet at a more reasonable price. The ROI justifies the investment.

Which other solutions did I evaluate?

I have experience with FortiAnalyzer and other components but have not explored other firewall solutions like Palo Alto.

What other advice do I have?

I rate the overall solution eight out of ten. 

One should be cautious about hardware and version compatibility. FortiManager is an efficient and cost-effective firewall management solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.