Fortinet FortiManager Reviews

We are a solution provider, reseller, and distributor. Fortinet FortiManager is one of the security products that we implement for our customers.

FortiManager is a benefit to our clients who have several Fortinet products in their ecosystem. For example, they may have different products such as FortiGate firewall, FortiAnalyzer, and FortiSandbox, and they can orchestrate them from FortiManager.

It also allows for multitenancy, where we can manage the security solutions of several different customers.

Fortinet has the option of synchronization in the cloud, so you can manage everything if you have a cloud account.

FortiManager supports orchestration in distributed environments and provides features such as automation and profiling. It allows you to push the configuration for new deployments, which makes the setup of new systems easier.

It fits well into either NOC or SOC environments to assist with managing the overall security solution.

The GUI and the whole process of configuration should be improved.

The response times from technical support need to be a bit quicker.

I have been working with FortiManager for about two years.

This is a stable solution.

It is scalable, although if you are managing hardware appliances then there are some limitations. If you are using the VM then you can just upgrade your license and add resources.

The technical support wait times are long and this is an area that should be improved. Raising a ticket through the portal will sometimes take more than 24 or 48 hours. The response time definitely needs to be a bit quicker.

I work with a variety of security vendors and have a lot of experience with Fortinet products. I also work with solutions from McAfee and Palo Alto.

I have also worked with the Cisco DNA Center and they have some futuristic options in the interface.

The initial setup is not complex and it will take only one or two hours to get the appliance online. After this, it will take time to populate the configuration with all of your assets. There is a lot of planning involved in this stage.

In comparison with other products, the price of FortiManager is reasonable.

In terms of deployment options, it has a lot of options for enterprise-level organizations such as telcos and banks. Overall, I think that this product is okay.

I would rate this solution an eight out of ten.

We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants. 

The product could be improved by making it a little easier to configure. Sometimes it's a  bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.

I would like the configuration to be easier. If that is solved then the product is perfect. 

It's a stable product. 

I have no experience with scalability. 

The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect. 

We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet. 

I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy. 

I think the pricing is reasonable, it's cheaper than Cisco. 

It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.

I would rate this product an eight out of 10. 

One site we worked on had something like 10 firewalls in different branches, and the security admin there needed to monitor the firewalls from a centralized place, so we deployed FortiManager and configured it so he could monitor things from one place. 

At another site, we use it in backup mode for automatic backup.

The product is a combination of management and monitoring from the same interface.

The areas that need improvement are implementation and support. In terms of implementation, it mainly needs clear documentation. There are many features that are not mentioned in the documentation.

We've been using FortiManager for almost one year. On some sites we use the latest version, and for other sites we use version 6.4.

We have done implementations of a number of Fortinet products such as Email and FortiWeb firewalls. We have implemented the portfolio of Fortinet products.

For FortiManager, technical support is good, but it's not excellent. It's not perfect because there are times when it takes longer for them to reply to cases. And, as I mentioned, sometimes we can't find a feature in the documentation.

It's easy to install and it takes about two days.

I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products.

In terms of users of the solution, our clients are between medium and enterprise in scope.

I have used the FortiManager to implement and manage the Fortigate solution in one company that we implemented Fortinet. We use the FortiManager to manage all the Fortigates, firewalls, projects, and old projects.

The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good.

The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it.

I used Fortinet FortiManager within the last 12 months.

The stability is good.

The scalability of Fortinet FortiManager is very good.

The technical support is good.

The initial setup is easy.

The amount of technicians you would need for the implementation of Fortinet FortiManager depends on the environment. If you have many firewalls managed by FortiManager, you need more people. However, one person can manage the FortiManager, but you have the Fortigate environment to manage, you need more people, for example approximately four for the environment.

I encourage the use of this solution. It is very good because they make it easy to manage the environment.

I rate Fortinet FortiManager a nine out of ten.