There is something called zero-touch provisioning, where you can add a new device without any configuration. You just add it to FortiManager and then forget about it.
Senior Security Consultant at a tech services company with 51-200 employees
Zero-touch provisioning lets you add new devices without configuring, but setup is a bit complex
Pros and Cons
- "There is something called zero-touch provisioning, where you can add a new device without any configuration. You just add it to FortiManager and then forget about it."
- "There is something called zero-touch provisioning, where you can add a new device without any configuration; you just add it to FortiManager and then forget about it."
- "Setting up FortiManager can be complex because it involves changes from other devices and a lot of configuration."
- "Setting up FortiManager can be complex because it involves changes from other devices and a lot of configuration."
What is most valuable?
What needs improvement?
FortiManager could be simpler.
For how long have I used the solution?
I'm not using FortiManager at this company, but I've been using it with different organizations for maybe five years. So haven't been using it continuously. Sometimes it's a different solution.
What do I think about the stability of the solution?
I would say that FortiManager is stable.
Buyer's Guide
Fortinet FortiManager
May 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It's fairly easy to scale up FortiManager. I think it's suitable for large businesses.
How are customer service and support?
Fortinet's support is good.
How was the initial setup?
Setting up FortiManager can be complex because it involves changes from other devices and a lot of configuration. The time needed for deployment depends on the environment and size. For a small environment, it takes two or three days if it's the environment.
What's my experience with pricing, setup cost, and licensing?
FortiManager is not too expensive.
What other advice do I have?
I rate FortiManager seven out of 10. I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-founder at Korunet
Integrates well, stable, and good technical support
Pros and Cons
- "Fortinet FortiManager allows a full view of all the devices on the network from one location."
- "Fortinet FortiManager allows a full view of all the devices on the network from one location."
- "The solution could improve by having better integration with other solutions other than Fortinet."
- "The solution could improve by having better integration with other solutions other than Fortinet."
What is our primary use case?
Fortinet FortiManager can be used to manage all your Fortinet solutions. We are using it as a VM solution.
What is most valuable?
Fortinet FortiManager allows a full view of all the devices on the network from one location.
Fortinet FortiManager integrates will with other Fortinet solutions, such as FortiAnalyzer.
What needs improvement?
The solution could improve by having better integration with other solutions other than Fortinet.
For how long have I used the solution?
I have been using Fortinet FortiManager for years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable, it is good for large companies to manage their devices.
We have six customers using this solution.
How are customer service and support?
The technical support is very good.
What about the implementation team?
We have one engineer that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The license model they use depends on the size and is not limited to the users.
What other advice do I have?
The solution is good but we want to move to the cloud at some point to save money on infrastructure. For example, on the cloud, we would not need a server room or data center building.
I would recommend this solution to others.
I rate Fortinet FortiManager a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiManager
May 2026
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Architect at IT Systems and Solutions sp. z o.o.
Good central management capability that simplifies work and saves us time
Pros and Cons
- "The most valuable feature is the central configuration for firewall policies."
- "Overall, I find that this is a good solution and it gives me everything that I want."
- "Having FortiManager work with all of the Fortinet products would be a good improvement."
- "Fortinet develops many different solutions but only some of them can be managed using FortiManager."
What is our primary use case?
FortiManager is used for centrally managing many FortiGate firewalls. It is a very good solution if you are using several of them.
What is most valuable?
The most valuable feature is the central configuration for firewall policies. This simplifies the management of many devices and acts as a central firewall policy object. It is sometimes used to deploy a VPN, where that is used to connect many FortiGate instances.
You don't need to log in to the devices many times. Instead, you can locally manage and copy the configuration to several of them.
What needs improvement?
Fortinet develops many different solutions but only some of them can be managed using FortiManager. For example, if you have a load balancer then you have to have a separate manager. Having FortiManager work with all of the Fortinet products would be a good improvement.
What do I think about the stability of the solution?
Some older versions of FortiManager, perhaps three or four years ago, had some issues with instability due to bugs. However, now, it is a very stable product.
What do I think about the scalability of the solution?
It is easy to scale, although it can be costly. There is a limit to the number of devices that it can support, but additional FortiManagers can be used in this case.
How are customer service and technical support?
I have been in contact with the Fortinet technical support several times, and the support is good. The people are nice and they will also help you online.
How was the initial setup?
Until you have experience with it, this device is not simple to set up. You have to spend perhaps five to seven days to configure it properly, including the automation of certain tasks.
If you have a single person for the implementation, it will take approximately two weeks to deploy.
What other advice do I have?
Overall, I find that this is a good solution and it gives me everything that I want. I would recommend it and people should definitely try it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at DNS a.s.
You can see if workstations or services are affected by an attack with a simple click
Pros and Cons
- "For the whole security fabric from Fortinet, with a simple click you can see if some workstations or services are affected by an attack. You can really easily quarantine it, check the solution, and fix it."
- "For the whole security fabric from Fortinet, with a simple click you can see if some workstations or services are affected by an attack, you can really easily quarantine it, check the solution, and fix it, and it's very good from a security perspective."
- "Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out. Even the new versions sometimes are a bit buggy before it's all correct."
- "Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out."
What is our primary use case?
FortiManager is a virtual appliance, you can have it in a cloud, buy your own license, or pay for the solution as a service. It's very helpful because you can manage many products from other customers, just from the cloud, which is where you administrate domains for all the customers you might have. You only have one point of deployment of the new FortiGates, for example, FortiSwitches, FortiAPs with a single click that you do not need to deploy the configuration on a unit itself. So it means, for example, you can just send the new boxes to new offices and from the cloud FortiManager, you just let some technical guy send it to the internet. It gets the serial number of the FortiManager. It can be paired and the configuration can be directly downloaded. You don't even need to touch the box physically. So that's an amazing feature.
What is most valuable?
For the whole security fabric from Fortinet, with a simple click you can see if some workstations or services are affected by an attack. You can really easily quarantine it, check the solution, and fix it. It's very good from a security perspective.
What needs improvement?
Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out. Even the new versions sometimes are a bit buggy before it's all correct.
For how long have I used the solution?
I have been using FortiManager for six to seven years.
What do I think about the stability of the solution?
We don't have any issues with stability.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and technical support?
Our support was often sent to a foreign country and they didn't speak good English. But the second level of support was all perfect.
Which solution did I use previously and why did I switch?
Checkpoint has a kind of manager that is similar. I think Palo Alto and Cisco have something similar as well.
How was the initial setup?
The initial setup was straightforward and so simple. You don't need to know the functionality that much and it guides you on how to deploy it correctly. It's quite simple to set up as a solution.
The deployment takes a few days.
What other advice do I have?
I would rate it a nine out of ten.
It does not make much sense if you only have one FortiGate. If you have multiple devices and you can share some kind of templates or configuration template for security rules then this is a product you should use.
In the next release, there should be a little bit better of a deployment for applications that should also be relevant for mobile phones.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor.
Asst. Network Security Engineer at a tech services company with 11-50 employees
Reasonably priced, and the centralized management helps to consolidate network security operations
Pros and Cons
- "Fortinet has the option of synchronization in the cloud, so you can manage everything if you have a cloud account."
- "FortiManager is a benefit to our clients who have several Fortinet products in their ecosystem."
- "The response times from technical support need to be a bit quicker."
- "The GUI and the whole process of configuration should be improved."
What is our primary use case?
We are a solution provider, reseller, and distributor. Fortinet FortiManager is one of the security products that we implement for our customers.
How has it helped my organization?
FortiManager is a benefit to our clients who have several Fortinet products in their ecosystem. For example, they may have different products such as FortiGate firewall, FortiAnalyzer, and FortiSandbox, and they can orchestrate them from FortiManager.
It also allows for multitenancy, where we can manage the security solutions of several different customers.
What is most valuable?
Fortinet has the option of synchronization in the cloud, so you can manage everything if you have a cloud account.
FortiManager supports orchestration in distributed environments and provides features such as automation and profiling. It allows you to push the configuration for new deployments, which makes the setup of new systems easier.
It fits well into either NOC or SOC environments to assist with managing the overall security solution.
What needs improvement?
The GUI and the whole process of configuration should be improved.
The response times from technical support need to be a bit quicker.
For how long have I used the solution?
I have been working with FortiManager for about two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
It is scalable, although if you are managing hardware appliances then there are some limitations. If you are using the VM then you can just upgrade your license and add resources.
How are customer service and technical support?
The technical support wait times are long and this is an area that should be improved. Raising a ticket through the portal will sometimes take more than 24 or 48 hours. The response time definitely needs to be a bit quicker.
Which solution did I use previously and why did I switch?
I work with a variety of security vendors and have a lot of experience with Fortinet products. I also work with solutions from McAfee and Palo Alto.
I have also worked with the Cisco DNA Center and they have some futuristic options in the interface.
How was the initial setup?
The initial setup is not complex and it will take only one or two hours to get the appliance online. After this, it will take time to populate the configuration with all of your assets. There is a lot of planning involved in this stage.
What's my experience with pricing, setup cost, and licensing?
In comparison with other products, the price of FortiManager is reasonable.
What other advice do I have?
In terms of deployment options, it has a lot of options for enterprise-level organizations such as telcos and banks. Overall, I think that this product is okay.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
Owner at EASI Network
Integrates easily with other Fortinet products and is very stable
Pros and Cons
- "A fully integrated solution."
- "The technical support for us is great."
- "Can be difficult to configure."
- "I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices."
What is our primary use case?
We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants.
What needs improvement?
The product could be improved by making it a little easier to configure. Sometimes it's a bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.
I would like the configuration to be easier. If that is solved then the product is perfect.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I have no experience with scalability.
How are customer service and technical support?
The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect.
Which solution did I use previously and why did I switch?
We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet.
How was the initial setup?
I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy.
What's my experience with pricing, setup cost, and licensing?
I think the pricing is reasonable, it's cheaper than Cisco.
What other advice do I have?
It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.
I would rate this product an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant
Infrastructure and Cloud Architect at Vizion network
Easy to use, reliable centralized management, with good technical support
Pros and Cons
- "The most valuable features are the centralized management of the firewalls."
- "The most valuable features are the centralized management of the firewalls, by unifying the deployment process of the policies among many of the firewalls or virtual domains that you have, and it is very easy to install and use."
- "It's a difficult process to transfer one interface from one virtual domain to another."
- "The user interface itself has areas that need improvement."
What is our primary use case?
The primary use case of this solution is the management of firewalls.
What is most valuable?
The most valuable features are the centralized management of the firewalls. By unifying the deployment process of the policies among many of the firewalls, or virtual domains that you have, and it is very easy to install and use.
What needs improvement?
The user interface itself has areas that need improvement.
It would be very useful if they come up with a feature or a process that makes the transition of the interfaces between virtual domains easier. It's a difficult process to transfer one interface from one virtual domain to another.
For how long have I used the solution?
I have been working with Fortinet FortiManager for a few years.
We are using the latest version.
What do I think about the stability of the solution?
It's a very good solution. It's a stable and reliable product.
What do I think about the scalability of the solution?
It's a very scalable solution. It has been designed for a large environment.
The concept of using a FortiManager is when you have a scalable modular infrastructure and several firewalls or Fortinet devices that you want to manage in a centralized environment.
We have three people using this solution and they are infrastructure engineers.
In our type of business, there is no plan or place for more expansion or improvement as we have a certain set of business services. The firewall is protecting our network and Fortinet devices are very limited in our company.
In our business, we cannot see a future for improving or expanding the use of FortiManager for some time.
How are customer service and technical support?
The Fortinet technical support is very good. It's a good team.
Which solution did I use previously and why did I switch?
Previously, we did not use a different solution.
How was the initial setup?
The initial setup is easy and took less than an hour to deploy.
What about the implementation team?
I did not use a vendor. I did it myself.
What was our ROI?
We are not yet at a point where we can see a return of investment. It's going to take some time for our new project, which is still in the deployment process, to start paying back the investment.
What's my experience with pricing, setup cost, and licensing?
The licensing costs depend on how many devices you want to use. It's based on the licensing model and the number of devices you add to the system.
The more devices you add to FortiManager, the more you need to pay.
I am not aware of any additional costs.
Which other solutions did I evaluate?
We did not evaluate other options as we already had FortiGate devices. FortiManager was the only option.
What other advice do I have?
You have to plan everything with very specific details before deploying the FortiManager, otherwise, it will be complex.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager IP Network Security Planning at MTN
Easy to setup, learn, and use
Pros and Cons
- "The user interface is very easy to navigate."
- "My advice to anybody who is researching this product is that it is quite easy to use and the learning curve is not steep."
- "Regional support in African countries needs to be improved."
- "Regional support in African countries needs to be improved."
What is most valuable?
The user interface is very easy to navigate. It is comfortable to use.
What needs improvement?
Regional support in African countries needs to be improved.
For how long have I used the solution?
I have been using FortiManager for less than a year.
What do I think about the stability of the solution?
So far, FortiManager has been really stable.
What do I think about the scalability of the solution?
We have not pushed our usage to the point where we have had to scale, yet.
How are customer service and technical support?
The platform does not have proper support for Africans.
How was the initial setup?
The initial setup is straightforward and not as cumbersome as some other products.
Our deployment took a month or two because of the change management.
What other advice do I have?
My advice to anybody who is researching this product is that it is quite easy to use and the learning curve is not steep.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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