I use Fortinet FortiManager for managing my FortiGate devices.
Networks & Securities solutions Supervisor at a manufacturing company with 51-200 employees
It has a good dashboard and allows you to manage multiple devices from a single console
Pros and Cons
- "Fortinet FortiManager allows you to manage multiple FortiGate devices from a single console, and this is a valuable product feature."
- "Areas for improvement in Fortinet FortiManager are scalability and stability."
What is our primary use case?
What is most valuable?
What I like best about Fortinet FortiManager is that you can use it with FortiGate. You can manage FortiGate devices through it. I also like that Fortinet FortiManager allows you to manage multiple FortiGate devices from a single console.
The Fortinet FortiManager dashboard is good, which is another pro of the product.
What needs improvement?
Areas for improvement in Fortinet FortiManager are scalability and stability.
For how long have I used the solution?
I've been working with Fortinet FortiManager for three years. I'm still using the product.
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Fortinet FortiManager
May 2025

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What do I think about the stability of the solution?
Fortinet FortiManager could be more stable, so it's a seven out of ten for me.
What do I think about the scalability of the solution?
I'd give five out of ten for Fortinet FortiManager, scalability-wise. It's in the middle.
How are customer service and support?
I have experience contacting the technical support for Fortinet FortiManager. I'm giving the team an eight out of ten because I found it challenging to get support. Fortinet FortiManager technical support can be difficult to contact.
How would you rate customer service and support?
Positive
How was the initial setup?
Fortinet FortiManager has a simple setup.
What about the implementation team?
We implemented Fortinet FortiManager because it's just a process of downloading the product.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiManager is a low-priced product.
Which other solutions did I evaluate?
I evaluated Cisco and Palo Alto Networks, but I found Fortinet FortiManager better and easier to manage.
What other advice do I have?
I'm using Fortinet products, Fortinet FortiManager and FortiAnalyzer.
My company has between three to four Fortinet FortiManager users.
Fortinet FortiManager is a product I recommend to others.
I'm rating the product as nine out of ten because it still has room for improvement stability-wise. Its technical support also needs improvement.
My company is a Fortinet partner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

IT infrastructure and Cyber Security Analyst at COOPTEC Soluções em TI
We can create, manage, and deploy multiple scripts to our firewalls
Pros and Cons
- "The firewall configuration has more capabilities than the other firewall management systems that I have worked with."
- "The reporting details have room for improvement."
What is our primary use case?
We use Fortinet FortiManager to manage over 2,000 firewalls. We use the solution for reporting, implementing, and deploying policies and objects to the firewalls.
How has it helped my organization?
Fortinet FortiManager has saved us time by allowing us to create a lot of scripts that can be deployed at the same time to all the firewalls.
What is most valuable?
The firewall configuration has more capabilities than the other firewall management systems that I have worked with.
What needs improvement?
The reporting details have room for improvement.
For how long have I used the solution?
I have been using Fortinet FortiManager for six months.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiManager a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Fortinet FortiManager an eight out of ten.
Which solution did I use previously and why did I switch?
We previously used Sophos Firewall Central Management and transitioned to Fortinet FortiManager, primarily due to its industry reputation.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiManager is costly.
What other advice do I have?
I would rate Fortinet FortiManager a ten out of ten.
I recommend Fortinet FortiManager because it can be used for firewall configuration, reporting, PPMs, and deploying scripts.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiManager
May 2025

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851,823 professionals have used our research since 2012.
Presales Engineer at a computer software company with 201-500 employees
Lacking performance, and more integrated needed but beneficial device management
Pros and Cons
- "The most valuable features of Fortinet FortiManager are the overall management it provides and its ease of use."
- "The solution has to be enhanced to manage new switches."
What is our primary use case?
The solution can be deployed on the cloud or on-premise and it is used for managing network solutions.
What is most valuable?
The most valuable features of Fortinet FortiManager are the overall management it provides and its ease of use.
What needs improvement?
The solution has to be enhanced to manage new switches.
For how long have I used the solution?
I have been using Fortinet FortiManager for approximately two years.
What do I think about the stability of the solution?
The solution is highly stable and has good performance.
What do I think about the scalability of the solution?
The solution is best suited for SMPs but not enterprises. If the company has many switches and access points and traffics with customization Fortinet FortiManager is not the correct solution.
The scalability of the solution is good. For example, you can use virtual machines and upgrade the license to scale.
How are customer service and support?
I have not used vendor support.
How was the initial setup?
The initial setup of Fortinet FortiManager can be simple. However, if the company has third-party systems from different vendors it can be complicated.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiManager is inexpensive.
Which other solutions did I evaluate?
Aruba is a better solution because it has more power.
What other advice do I have?
I rate Fortinet FortiManager a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network & Security Engineer at Viroka Technology Private Limited
Affordable solution that makes it easier to push policy
Pros and Cons
- "FortiManager's best feature is the integration of administrator users."
- "FortiManager could be more user-friendly."
What is our primary use case?
I primarily use FortiManager to manage FortiGate in a single console.
How has it helped my organization?
FortiManager has made it easier to push policy and has saved us money by providing free training.
What is most valuable?
FortiManager's best feature is the integration of administrator users.
What needs improvement?
FortiManager could be more user-friendly.
For how long have I used the solution?
I've been using FortiManager for over three years.
What do I think about the stability of the solution?
I haven't seen any performance or stability issues with FortiManager.
What do I think about the scalability of the solution?
The on-prem version of FortiManager is not very scalable.
How was the initial setup?
The initial setup was complicated.
What's my experience with pricing, setup cost, and licensing?
FortiManager isn't expensive, but its cost is dependent on which services are required. It has no extra or hidden fees.
What other advice do I have?
I would give FortiManager a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Head of IT
Easy firmware upgrades but some stability issues
Pros and Cons
- "FortiManager's most valuable features are web-based or web-rule-based policies, SD-WAN, and the ease of upgrading to new firmware."
- "FortiManager would be improved by putting everything into a single console, including Microsoft O365 integration."
What is our primary use case?
I primarily use FortiManager to manage central policies and maintain a single pane of glass.
What is most valuable?
FortiManager's most valuable features are web-based or web-rule-based policies, SD-WAN, and the ease of upgrading to new firmware.
What needs improvement?
FortiManager would be improved by putting everything into a single console, including Microsoft O365 integration. Its stability could also be better.
For how long have I used the solution?
I've been using FortiManager for three years.
What do I think about the stability of the solution?
FortiManager is pretty stable, but there are some bugs - for example, with some of the OCVPNs not getting managed properly.
What do I think about the scalability of the solution?
FortiManager is scalable.
How are customer service and support?
Fortinet's technical support is helpful.
Which solution did I use previously and why did I switch?
I previously worked with Check Point and ASA but switched to FortiManager as it's more cost-effective.
How was the initial setup?
The initial setup is pretty easy and took around one day for fifteen devices.
What's my experience with pricing, setup cost, and licensing?
FortiManager is reasonably priced - I pay around US$40,0000 per year, which covers fifty locations.
What other advice do I have?
FortiManager is the best suite for SMBs, and I would rate it as six out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Analista de Suporte at NCT Informática
Good features, excellent reports, and helpful central management capabilities
Pros and Cons
- "The reports feature is excellent."
- "If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate."
What is our primary use case?
We primarily use the solution for managing FortiGate devices.
What is most valuable?
We like the central management capabilities.
The reports feature is excellent.
What needs improvement?
If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate.
It needs more integration with more Fortinet devices.
For how we use the solution, we do not need any new features.
For how long have I used the solution?
I've been using the solution for close to ten years. It's been a long time.
What other advice do I have?
I'm a consultant and I work with Fortinet solutions.
I'd rate the solution nine out of ten. It's been good overall. We've been pleased with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner at EASI Network
Integrates easily with other Fortinet products and is very stable
Pros and Cons
- "A fully integrated solution."
- "Can be difficult to configure."
What is our primary use case?
We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants.
What needs improvement?
The product could be improved by making it a little easier to configure. Sometimes it's a bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.
I would like the configuration to be easier. If that is solved then the product is perfect.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
I have no experience with scalability.
How are customer service and technical support?
The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect.
Which solution did I use previously and why did I switch?
We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet.
How was the initial setup?
I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy.
What's my experience with pricing, setup cost, and licensing?
I think the pricing is reasonable, it's cheaper than Cisco.
What other advice do I have?
It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.
I would rate this product an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Head of the IT Security Division at a tech services company with 11-50 employees
Provides good and detailed log management
Pros and Cons
- "Provides good and detailed log management."
- "Wizards could be improved in pushing policies."
What is our primary use case?
Our use case is for management and back up configuration. I work in the IT security division.
What is most valuable?
This is a good product if you're looking for a central management solution. FortiManager provides good log management and more details than other solutions for logs.
What needs improvement?
I'd like to see the improvement of wizards when it comes to pushing policies and copying, VPNs, etc. Sometimes Fortinet changes its subscriptions. A few years ago Fortinet Firewall had capabilities for use in the cloud environment; they then changed the subscription and it was no longer part of the subscription, forcing the customer to buy an additional license. The technical support needs to improve. They moved their call center to India and although I have a special PIN code for the support team, they hang up after a minute or so and I need to redial.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable but it does require regular upgrades.
What do I think about the scalability of the solution?
We can scale but it requires the purchase of additional licenses.
How was the initial setup?
We deploy this solution for our clients. It's a pretty straightforward process for us.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable, especially when compared to Cisco or Palo Alto. It also has a free version for smaller organizations.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: May 2025
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